Digital Transformation (1)

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Disruption at work - Amazon Customer obsessed vision – ● Reach, act, convert and engage ● Amazon leads the way in customer satisfaction survey Business model – ● Sell and deliver stuff better than anybody else ● Anything, anytime, anywhere goal ● Learn from success and failure ● Investment made with long-term vision Operationally dynamic ● Test, analyse, improve, simplify ● Technology infuses all processes, decision-making and approach to innovation
According to Genpact research ... How hard is it to succeed at digital transformation ? … of all initiatives fail !
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Page 3 and 4: Digital Transformation | Who are Pr
Page 5 and 6: Digital Transformation | What is it
Page 7 and 8: Digital Transformation | Suffolk
Page 9 and 10: What’s driving this trend ? ●
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Page 13 and 14: Change won’t wait for your busine
Page 15 and 16: Digital Transformation | Automation
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Page 23 and 24: Breaking down digital transformatio
Page 25 and 26: Digital Transformation | Making it

Digital Transformation (1)

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