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Peace of mind<br />
UK Countryside Tours is a small, specialist tour operator that will help<br />
you travel beyond <strong>the</strong> boundaries of our great capital city, exploring <strong>the</strong><br />
deeper and more au<strong>the</strong>ntic British regions. We will work hard to ensure<br />
you have a memorable, fulfilling and enjoyable stay.<br />
Our programmes are designed by our friendly team of tour directors,<br />
who are as passionate as we are about <strong>Telling</strong> <strong>the</strong> <strong>Stories</strong> of England.<br />
Through a shared interest in special places, art, literature, science<br />
and endeavour, combined with great food and special places to stay,<br />
we hope you will have a rich experience of <strong>the</strong> quintessential Britain.<br />
We work with <strong>the</strong> best suppliers of executive travel to maximise<br />
your comfort and safety whilst travelling. We have selected our<br />
accommodation, itinerary and catering with great care to ensure<br />
that you have a quality, relaxed and exclusive experience that will<br />
enlighten and entertain you.<br />
If we do not feel that <strong>the</strong> tour can go ahead to <strong>the</strong> standard we would<br />
want for reasons outside our control we will cancel, giving you a full<br />
refund of any money already paid to us.<br />
Protecting you<br />
We start from a simple premise. When you travel with us, we take<br />
responsibility for your safety and wellbeing. In return, we expect you to<br />
work constructively with our tour leaders, partners and <strong>the</strong> people who<br />
run <strong>the</strong> places we visit. We also expect you to tell us about anything that<br />
we need to know, such as any medical or o<strong>the</strong>r special needs, that may<br />
affect your experience of travelling with us.<br />
Protecting your money<br />
We ensure our customers are protected with all booking fees being<br />
paid directly into a bonded account. This is managed independently<br />
through Protected Travel Services. This protection lasts from <strong>the</strong> point<br />
that you book your holiday through to <strong>the</strong> point when you return.<br />
You can enjoy every holiday booked through a PTS client knowing<br />
that you have 100% financial protection and full peace of mind at all<br />
times. For more information on how your money is protected please<br />
visit www.protectedtravelservices.com. PTS provide full tour operator<br />
insurance for every one of our guests.<br />
This brochure and <strong>the</strong> ‘<strong>Telling</strong> <strong>the</strong> stories of England’ tours have<br />
been prepared with <strong>the</strong> support of Visit England’s Discover England<br />
Fund. The three-year £40million Discover England Fund will ensure<br />
that England stays competitive in <strong>the</strong> rapidly growing global tourism<br />
industry, by offering world-class English tourism products to <strong>the</strong> right<br />
customers at <strong>the</strong> right time.<br />
The fund supports <strong>the</strong> growth of one of England’s most successful<br />
export industries, inbound tourism. Tourism is an industry that delivers<br />
jobs and economic growth across <strong>the</strong> English regions - generating<br />
£106 billion a year and employing over 2 million people, with a strong<br />
domestic market. England has seen record tourism spend in <strong>the</strong> past<br />
year from both domestic and international visitors.<br />
The Discover England Fund is managed on behalf of <strong>the</strong> Government<br />
by Visit England working closely with Visit Britain and <strong>the</strong> national and<br />
local tourism organisations.<br />
All of our tours are fully insured and compliant with UK tour operator<br />
legislation, although we would ask you to take out appropriate travel<br />
insurance that ensures that in <strong>the</strong> event of an accident or illness that<br />
you will get access to <strong>the</strong> best medical treatment and that you will be<br />
able to get home safely.<br />
RHS Chelsea Flower Show. Photo: © Copyright Royal Horticulural Society<br />
30 / <strong>Telling</strong> <strong>the</strong> stories of England<br />
& To book, Call toll free: 1 844 221 3366 or visit www.ukcountrysidetours.com