Auto Torque - Spring 2016

TORQUE 

SPRING 2016 

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THE INDEPENDENT MAGAZINE FOR THE INDEPENDENT GARAGE 

MATT’S 

TEAM SERVICESURE 

Meet the crew – p8 

HID BULBS 

A brighter future – p14 

SET TO 

SHINE 

Matt Neal shares 

his thoughts on the 

2016 BTCC season 

page 24 

VAN-TASTIC TOOLS 

You shop, they drop! – p32 

Also in this issue 

Fuel Filters • Exhausts • Batteries • Hybrids 

and the end of a legend… 

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Osram HID Bulbs Guide 

(see inside)

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2 SUMMER 2015 General enquiries call 0121 565 6128 log on www.auto-torque.com or email enquiries@auto-torque.com

CONTENTS 

LET’S MAKE THIS YEAR 

MORE PROFITABLE… 

We’re hitting the ground running with this issue of Auto-Torque, looking not only at parts replacement 

but what’s going on outside your workshop doors, whether it’s serious floods damaging people’s cars 

or legislation that might affect the UK’s independent workshop trade. 

Inside this issue… 

News 05 

DPSS & The Parts Alliance Sponsorship 

Team Servicesure 08-09 

Meet the crew 

How to spot a flood damaged car 12-13 

Steps to assess & address the damage 

We’re putting stop/start batteries, 

exhaust pipes, fuel filters and suspension 

components under our microscope. 

There’s also a look at buying tools, and how 

there are many ways you can order new 

ones and have them brought to your door. 

Keeping your business profitable – or 

making it even more profitable – is 

something every workshop should be 

thinking about, so we’re getting the latest 

from the Servicesure programme, which 

puts you firmly in the driving seat and 

heading towards greater profitability. 

A new sales team has been recruited 

and they’ll be looking to introduce 

more garages to the fastest growing 

independent-supporting scheme. 

Contributors this issue 

ARTHUR J GALLAGHER 

COMMA 

DELPHI 

GS ONE-STOP 

IAAF 

Away from the workshop we mange to 

catch-up with BTCC driver Matt Neal, and 

we quiz him about his on-track plans for 

the year and what he gets up to when he’s 

not competing. 

And we celebrate the Land Rover Defender, 

which has just gone out of production. 

There can’t be a garage in the land 

that hasn’t worked on a Landie at some 

stage, and we celebrate this much-loved 

British masterpiece. 

That’s it for now – we’ll see 

you again in the summer. 

Rich Barnett and the 

Auto-Torque team 

MANN-FILTER 

OSRAM 

SERVICESURE AUTOCENTRES 

WALKER 

YUASA 

HID-den opportunties 14-15 

The profit potential of HID bulbs 

Steering you down the right path 20-21 

Best practice advice from Delphi 

Revved up 24-25 

Matt Neal talks BTCC and cars 

The best of both worlds 30-31 

A look at “modern” hybrids 

VAN-tastic 32-33 

Tools & parts that come to you 

Rich's Comment 37 

Barnett sounds off yet again… 

And finally… 38 

The end of an era… 

It’s going to be a busy year! 07 

The IAAF sets out their agenda 

If you’re workshop gets flooded 11 

Find out what to do 

The hard cell 17 

Stop/Start battery replacement 

Battery health and safety 19 

With our handy dos and don’ts 

StickerSmart 23 

The new promotion from Comma 

Diesel fuel filters 27 

How to avoid leakage 

Don’t overlook exhausts 29 

There’s still plenty of opportunities 

GS Onestop 35 

THE Garage Management System 

Advertisers this issue 

MANN-FILTER 02 

SCHAEFFLER 04, 36, 39 

ANGRY JESTER 06 

MAHLE 10 

YUASA 16 

COMMA 18 

DELPHI 22 

WAI 26 

WALKER 28 

LESJÖFORS 34 

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General enquiries call 0121 565 6128 log on www.auto-torque.com or email enquiries@auto-torque.com SPRING 2016 

3

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NEWS 

Pictured from L to R: Simone Strimber, Matt Neal, Simon Moore 

DPSS and The Parts Alliance partner up to sponsor 

three times British Touring Car Championship 

winner Matt Neal 

Delphi Product and Service Solutions has partnered with The Parts Alliance to sponsor Matt Neal, three times winner of the British 

Touring Car Championship (BTCC). 

Neal, who was crowned champion in 2005, 2006 and 2011, finished 

third last year but hopes to achieve a record-equalling fourth title 

in 2016. 

He will again be driving a Honda Civic Type R as part of the Honda 

Yuasa Racing team. 

Neal made his BTCC debut at Silverstone in 1991, with 2015 marking 

his 25th year contesting Britain’s biggest motorsport series. 

In that time he has participated in 583 races, winning 56 from 15 

pole positions. He has finished on the podium 155 times and set 47 

fastest laps. 

It is Neal’s continued passion for performance and quality, not to 

mention drive and determination that excites both Delphi and The 

Parts Alliance. These characteristics are shared by both organisations 

and make them perfect sponsorship partners for Neal. 

With a legacy of more than 100 years of OE heritage, Delphi 

designs and manufactures advanced vehicle components and 

systems for the top 25 vehicle manufacturers worldwide, and has 

the resources, reach and original equipment expertise to create 

real-world innovations for the global aftermarket. 

Delphi’s aftermarket parts are essential to the smooth operation 

of independent garages. Technicians must diagnose problems, 

order parts, remove and install, and provide satisfaction to their 

customers. Delphi understands the importance of providing 

reliable parts for thousands of vehicles, backing up its dedication 

to quality with expert training and support. 

Delphi’s Marketing Director EMEA Simone Strimber comments 

“Our commitment to performance, quality, drive and determination 

has culminated in the joint sponsorship of one of the country’s 

most successful drivers.” 

“Just like The Parts Alliance, Matt Neal has been on top 

of his game year after year.” 

The Parts Alliance is the largest distributor of Delphi parts in 

the UK automotive aftermarket. Its procurement and product 

management teams work closely with Delphi to select the best 

quality parts and get them to market as fast as possible. 

Simon Moore, Head of Marketing for Parts Alliance Group, said: 

“Just like The Parts Alliance, Matt Neal has been on top of his game 

year after year. He’s one of the country’s most successful drivers 

in a sport watched by tens of thousands at trackside and millions 

around the world on TV, including America.” 

“The BTCC is extremely demanding. It requires consistent high 

calibre performance, from driver and car, a quality we look for 

in the autoparts we sell and which Delphi, as The Parts Alliance’s 

braking supplier, gives us.” 

“We can’t wait for the new season to start and we’ll be backing 

Matt all the way, hopefully to another championship.” AT 


5

Angry Jester 


6 SUMMER 2015 

General enquiries call 0121 565 6128 log on www.auto-torque.com or email enquiries@auto-torque.com

IAAF 

IT’S GOING TO BE 

A BUSY YEAR! 

“Right! Let’s tackle that Brussels legislation!” 

With 2016 already shaping up to be busy the IAAF has laid down a clear agenda for the year ahead. 

The priority is to continue the fight in Brussels to ensure a ‘level 

playing field’ is maintained, protecting the consumer’s ‘Right 2 

Choose’ where they have their vehicle serviced and repaired. The 

IAAF will try to ensure VM’s do not take advantage of motorists 

and that the future of the independent automotive aftermarket 

remains intact. 

The Federation has begun activity to combat unwelcome 

legislation, such as fighting proposals by Chancellor George 

Osborne to extend the frequency of MOTs. 

With the legislation ruling that new cars and motorbikes will have 

the deadline extended on their first MOT test from three years to 

four years, the IAAF is eager to highlight the dangers involved. As 

the latest MOT data for Great Britain shows that around 40 per 

cent of cars fail their MOT upon first attempt, we feel this is an 

important issue to tackle. 

Although the government is claiming motorists could save up 

to £100 million a year, the IAAF strongly believes this financial 

decrease could lead to a high increase in road accidents and 

fatalities as drivers will be more inclined to postpone necessary 

maintenance work for a further year. The IAAF will continue to 

lobby this legislation in conjunction with the AALG (Automotive 

Aftermarket Liaison Group). 

“Ford has announced that 40 per cent of its new cars will 

have electric or hybrid engines in the next four years, and 

so it is essential the aftermarket adapts for the future of 

the automotive industry…” 

Another serious threat is that of developing technology. Although 

this has been significantly beneficial in some aspects, it has also 

caused concern among the aftermarket. 

As raised at the IAAF’s annual conference in December the 

aftermarket needs to be prepared for the rapid increase of hybrid 

cars. With growing concern for the environment and emission 

standards constantly changing, Ford has announced that 40 per 

cent of its new cars will have electric or hybrid engines in the next 

four years, and so it is essential the aftermarket adapts for the 

future of the automotive industry. 

“How far away is the printed car? 3D printing offers 

something positive that’s not possible in the usual 

manufacturing process…” 

Dr. Ben Wood from the University of Warwick also explored 

technology’s effect on the independent aftermarket at the 

conference with his intriguing topic: ‘How far away is the 3D 

printed car’? Wood emphasised how 3D printing offers something 

positive that’s not possible in the usual manufacturing process. 

With the process presently not quite ready, Wood encouraged the 

aftermarket to not let the efficient and cost-effective opportunity 

slip by when it comes around. 

Another major objective in 2016 is to engage better than ever 

with members. Through directly engaging and listening to their 

concerns in 2015, the IAAF was able to raise its awareness of 

industry issues affecting its members and looks to achieve this 

into 2016. 

Another IAAF 2016 aim is to ensure as much traffic as possible is 

driven to the re-launched website, helped by keeping it up-todate 

with industry news and product developments, while giving 

members a platform to communicate their new-to-market ranges 

and general product choices. 

Wendy Williamson, IAAF chief executive said: “We have an 

extremely exciting and busy year ahead with much work to do, 

and with the correct focus and determination, we are confident of 

another buoyant year for the IAAF and its members.” AT 


7

TEAM 

SERVICESURE 

helping garages win more business 

Auto-Torque introduces team Servicesure, the newly expanded crew that is helping independent garages 

and workshops attract additional work and run more profitable businesses. 

Servicesure Autocentres, the network promoted by The 

Parts Alliance, has responded to a significant increase in 

membership by adding several new faces to its ‘squad’ of 

regional representatives. 

Each has been given a focused area to cover, making it 

easy for garage owners to learn about and access the many 

benefits available. 

The team is led by Paul Dineen who has 20 years’ experience 

of garage programmes. He said: “Our hard work in defining 

and refining what Servicesure is all about an innovative and 

business rewarding programme is paying dividends with new 

garages joining week on week. 

“We’ve truly recognised the needs of garages and created a 

package of services for today’s aftermarket, with an eye on a future 

that will be increasingly dominated by technology in vehicles. 

“We see our job as helping garage owners generate more 

work as well as support them to operate more effectively. 

“The new team we have created are all experienced and 

enthusiastic people. They will meet independent traders 

regularly face-to-face to discuss current and emerging needs 

and let them know about the latest product or service we have 

developed to help them make the most of their membership 

and build their business.” 

As well as acting on feedback picked up while on the road, 

Servicesure Autocentres also operates two advisory panels 

of garage owners, one for England and Wales, the other for 

Scotland. The panels meet twice a year. 

A key benefit newly-introduced is the addition by the AA of 

Servicesure Autocentres to its AA Garage Guide, the new 

online search and booking website that helps UK motorists 

find the best local garages. 

Dineen adds: “The Guide is unique in the market because 

unlike other platforms it ranks garages by quality and 

standards, not price, which is in line with the business 

philosophy behind Servicesure Autocentres.” 

Details on entry into the Guide and on the other benefits 

of becoming a Servicesure Autocentre can be found at 

www.servicesureautocentres.com or by contacting your 

local Servicesure Autocentre representative. AT 

8 SPRING 2016 General enquiries call 0121 565 6128 log on www.auto-torque.com or email enquiries@auto-torque.com

TEAM BIOGRAPHIES 

NAME: Paul Dineen 

JOB TITLE: Head of the Servicesure Autocentres garage programme. 

REGION: UK-wide responsibility, leading the Servicesure team. 

EXPERIENCE: Around 40 years in the automotive sector, including 

heading up a rival national car care centre programme. 

EXCITED ABOUT: Through Servicesure, being in a position to offer 

market leading services and benefits that will really help garages 

increase their business. 

AFTERMARKET VIEW: Being on top of all the technology being 

introduced in cars will be vitally important to garages. They will need 

training and the right equipment. 

ICE-BREAKER: “Avid bad golfer. I love the game and try really hard but 

unlikely to make the Ryder Cup team. Just taken up swimming, which 

could come in handy for rescuing lost golf balls from the lake.” 

SERVICESURE 

NAME: Jason McCreanney 

JOB TITLE: National Sales Manager, Servicesure Autocentres 

REGION: United Kingdom. 

EXPERIENCE: Experience: Over 30 years in sales, the last two in the 

aftermarket. 10 years as a serial entrepreneur. 

EXCITED ABOUT: Directly helping automotive SME owners develop 

their businesses. 

AFTERMARKET VIEW: The Servicesure ‘Business Angel’ approach 

fills the skills gap that exists in a lot of small garage businesses. The 

support we offer can really help develop them and their business. 

ICE-BREAKER: “I’ve always found this saying useful in business: 

‘When we speak we hear things we already know, when we listen we 

may hear things we do not know!’” 

NAME: Duncan Davidson 

JOB TITLE: Customer Progammes Consultant, Dingbro 

REGION: Scotland 

EXPERIENCE: 24 years in the aftermarket including as BDM for 

Unipart Automotive 

EXCITED ABOUT: The National Warranty Scheme that Servicesure 

offers is second to none and the way it is managed is excellent. That 

no other garage programme offers a no-quibble warranty is a major 

selling point that independent garages can use to stand out from 

others in their area. 

AFTERMARKET VIEW: The aftermarket is going to change dramatically 

over the next few years with the new technology that is going into new 

vehicles. Garages that don’t invest in the latest equipment and training 

will be left behind and will struggle to work on the latest vehicles. 

ICE-BREAKER: “I recently un-hung my football boots after 12 years of 

retirement and started playing five-a-side again, although I was never 

the best player on the park, it seems I spend more time trying to be in 

goals than scoring them these days.” 

NAME: Karl Webb 

JOB TITLE: Business Support 

REGION: South West, covering Cornwall, Devon, Somerset and Avon 

EXPERIENCE: Have worked in the aftermarket for 13 years. Previously 

National Account Manager, Mill Autoquip 

EXCITED ABOUT: Helping a client improve and drive their business 

forward. It’s very rewarding in being the helping hand in this process. 

Also gets a buzz from helping garages save money. 

ICE-BREAKER: “In my youth I was runner-up in a regional table tennis 

championship in Cornwall. It meant I was 28,967th placed for the 

Olympic team. To look at me, I’m built like a rugby player but have the 

sting of a butterfly.” 

NAME: Stuart Hill 

JOB TITLE: Servicesure Sales Manager 

REGION: The Midlands, including The Parts Alliance North and 

non-owned branches of BBC Superfactors and BMS Superfactors 

EXPERIENCE: 15 years in main dealers as service advisor then 

aftersales manager for Nissan, Fiat, VW, Skoda, Hyundai and Kia. 

Most recently 14 months for the Retail Motor Industry Federation 

selling Trust My Garage and associated modules. 

EXCITED ABOUT: It’s refreshing to find a garage programme that visits 

its members every month to discuss their business and not just try to 

sell them things. I’m enjoying meeting a different kind of customer. 

They’re shocked when they understand I’m there to help develop their 

business. 

AFTERMARKET VIEW: The independent aftermarket is very exciting at 

present, dealers have had the upper hand until now but the focus is 

turning towards an independent sector able to match what the dealers 

offer and more. 

ICE-BREAKER: “I’m a keen cricket player and hold the record for most 

number of golden ducks in a season.” 

NAME: Damian Parkes 


REGION: North West and North Wales 

EXPERIENCE: 21 years in total. Previously Regional Sales Manager 

with Federal-Mogul Motorparts (UK) 

EXCITED ABOUT: Servicesure is a programme designed by garages 

for garages, helping support and develop the individual garage owners 

towards building their business acumen and achieve whatever they 

wish to do. 

AFTERMARKET VIEW: Motorists’ lack of knowledge regarding 

their rights when it comes to servicing newer vehicles outside the 

manufacturer network is a concern. These businesses can offer the 

same level and personal experience. We also need to help garages 

prepare itself for hybrid cars; technology will drive the future of the 

aftermarket. 

ICE-BREAKER: “When I was born I was so surprised I didn’t talk for a 

year and a half. I’ve been making up for it ever since.” 

NAME: Debra Evans 


REGION: South & West Wales, Gloucestershire & Herefordshire 

EXPERIENCE: 28 years in the automotive sector, including for GMF 

Motor Factors where I was Sales Development Manager for 10 years. 

EXCITED ABOUT: Servicesure is making a real difference to our 

existing members. Our monthly visits are really working in helping 

save garages money. When people join, we are not dictating what 

they should be doing. We are helping them from our ‘shopping list’ of 

modules and identifying what fits them and their business. 

AFTERMARKET VIEW: It is exciting visiting new potential members. I 

have had quite a few people approaching me to ask what they have to 

do to be on our programme. We are growing our businesses together. 

ICE-BREAKER: “I started work at ATS as soon as I left school and was 

the first female in the UK to gain City & Guilds in tyre & exhaust fitting 

in 1988.” 

NAME: Sarah Biggart 


REGION: South East 

EXPERIENCE: 19 years, previously Sales Development Manager for 

Allparts Automotive. 

EXCITED ABOUT: It’s an exciting programme; I love building 

relationships and being able to help our centres using the programme. 

By developing their business I add value. 

AFTERMARKET VIEW: The aftermarket is in a strong position as long 

as it is willing to invest. As manufacturers are obligated to release 

data, which then enables the back engineering of parts to an OE 

standard, the manufacturers are making everything technically harder 

to maintain. The Servicesure programme will enable our garages to 

keep pace, whether that is with training, legislation, etc. It will also 

wheedle out the unqualified. 

ICE-BREAKER: “I flirted with the idea of dance lessons but after 

disastrous attempts at Salsa and Cîroc I am now contemplating horseriding. 

If that fails… I am going to become a food critic.” 


9

FILTRATION 

PERFECTED 

Knecht provides the best quality to our aftermarket partners. That’s 

why our more than 100,000 products are designed and manufactured 

to exactly the same strict quality standards that we use for the large 

automotive manufacturers. 

Original Equipment - Quality Guaranteed 

www.mahle-aftermarket.com 

10 

Available through The Parts Alliance. Call 0121 565 6128

INSURANCE 

DON’T LET YOUR WORKSHOP 

GET SWAMPED IF THE 

HEAVENS OPEN… 

If your workshop is flooded and the customer vehicles in your care are damaged as a result, where does 

responsibility lie when it comes to claims? Auto-Torque asked Arthur J. Gallagher Insurance Brokers for 

their advice. 

Storm water is heavy: each cubic foot weighs around 63lbs and it’s 

fast, running at anything between six and 12 miles per hour. In full 

spate, it is relentlessly destructive and unpredictable. At rest, it is 

often an unpleasant pollutant that’s expensive to clean up. Storm 

water damage can strike suddenly – snow melt, burst pipes, rapid 

thawing and summer flash flooding create serious risk issues for 

a vehicle workshop business. 

The last few months have already thrown some serious weather 

curve balls with widespread and heavy flooding in Cumbria 

followed by snow and frost. Water risk has traditionally been 

unattractive to Insurers: incidents are few but usually expensive 

and if your premises are in a known flood zone, it may be tough to 

get insurance at all. 

A typical commercial buildings and contents policy is designed 

to cover your workshop for all risks in the event of fire, flood and 

theft plus accidental or malicious damage. Our advice is never 

assume that your current policy covers you regardless. Why? 

You may have specific exclusions if your business is located in a 

flood zone. A good workshop insurance policy designed for auto 

maintenance will not just cover you against general flood damage 

and your liabilities for customer vehicles on-site, but also provide 

business interruption cover that indemnifies you against the 

inevitable disruption to your business during the clean-up. 

Ask yourself the following questions – then let us check your 

buildings and contents policy covers you comprehensively: 

■■ 

If my premises are located in a flood risk area, how close 

are they to watercourses and drainage sources? 

■■ 

Can I move customer vehicles quickly and easily to 

higher ground in the event of a flood alert? 

■■ 

Who pays out if customer vehicles suffer flood damage? 

■■ 

Can I elevate critical stock or machinery 

and protect any basement areas? 

■■ 

What are my exact policy exclusions relating to flood damage? 

In short, expertise – and the right flood management insurance 

advice - can make all the difference to your terms, your exclusions, 

your premium and your business peace of mind. Talk to Arthur J. 

Gallagher today: we are the approved recommended insurance 

broker for The Parts Alliance. AT 

Call us on 0800 61 222 84, or email us at ukenquiries@ajg.com, 

or for more information, visit us at http://www.ajginternational. 

com/industry/motor-trade-insurance/ 

Has your customer’s car been flooded? Turn to page 12 for how to assess and address the damage. 

The Parts Alliance Limited is an (introducer) appointed representative of Arthur J. Gallagher Insurance Brokers Limited which is authorised and 

regulated by the Financial Conduct Authority. Registered Office: Spectrum Building, 7th Floor, 55 Blythswood Street, Glasgow, G2 7AT. Registered in 

Scotland. Company Number: SC108909. www.ajginternational.com 


11

With floods making the national news before and after Christmas 

2015 it’s not just houses that have been affected –– so too have many 

cars. Auto-Torque offers our top 10 tips on how to recognise if your 

customer’s car has been the victim of a flood and what to do about it. 

Many owners might want their cars back on the road as soon as possible, rather 

than making an insurance claim for a replacement. But cars submerged or 

partly-submerged mustn’t be used straightaway: unseen and undiagnosed faults 

could occur at any time. 

But how can you tell if a car you’re working on has been a flood victim? There are some 

telltale signs, and more hidden (and possibly perplexing) traits that suddenly develop. 

So what should you be looking for? 

10 STEPS TO ASSESS AND 

ADDRESS THE DAMAGE 

1 

2 

3 

Can you see how deeply the car was submerged? 

There should be a tide mark both inside and outside – mud 

will be hard to miss. Some experts say if water hasn’t risen 

above the bottom of the doors, the car should, on the whole 

be saveable. 

4 

Corrosion starting in odd places: 

On many cars you’ll know where they rust, but if there’s signs 

of rust elsewhere, be suspicious. If there is rust, does it match 

the age and mileage of the car? 

Steaming up easily: 

Let’s face it, a modern car’s air-conditioning and heating/ 

ventilation means the interior shouldn’t steam up. However, 

a car that’s been in a flood will trap water and damp 

everywhere, meaning it may steam up all too easily. Beware 

too of light clusters steaming up – if they do, they’ve probably 

had a good soaking. 

Sporadic electrics: 

A modern car is chock-full with electronics, and generally 

those systems are reliable. If a car seems plagued by mystery 

electrical gremlins, there’s every chance it has been flooded. 

Diagnosis and rectification may take a long time… 


FLOOD DAMAGE 

5 

6 

Smelly interior and boot: 

All sorts of nastiness could have washed through a car’s 

interior, leaving a pretty unpleasant stench behind. If the car 

you’re working on is plagued by nasty niffs, it’s probably a 

flood victim. 

7 

8 

Once you’ve inspected the car 

you need to have a plan of attack. One thing you shouldn’t do 

is try to start the car straightaway. If the engine has water in 

it, trying to turn it over could cause terminal damage. 

Get drying 

If you want to save the interior, start drying it out straight 

away. Open all the doors and bootlid/tailgate to get drying 

underway. Remember though that you might have to replace 

carpet, door cards and the seats. 

9 

10 

Check all the fluids 

Check all fluids for contamination but be prepared to replace 

them, as they are likely to be contaminated. 

Check all the electrics 

Don’t leave any stone unturned: From lights to horn to wipers 

and heater, make sure it’s all working as it should. But it’s 

the engine management system that should be functioning 

properly – run diagnostic checks if in doubt. 

Check wheels and tyres 

See if wheels and tyres have been damaged, and replace 

if necessary. 


13

HID-DEN 

OPPORTUNITIES 

It’s amazing to think that Xenon bulbs (also known 

as Gas Discharge or HID) have been around for 

more than 25 years. Having been fitted in cars for 

a quarter of a century and often thought of as a 

dealer fit only, they offer the independent garage 

excellent sales opportunities. Auto-Torque asked 

Osram to shed some light on their potential. 

HID bulbs provide up to 100 percent more light than standard 

halogen bulbs and use up to 50 percent less energy. Osram offer a 

complete range of standard Xenon types, the same as fitted when 

the car was first supplied as well as a superb range of upgrade 

types that can improve the light output of these already high 

performance bulbs. The whole Osram range is genuine Original 

Equipment and is available through your Parts Alliance member. 

Whenever a customer needs a Xenon bulb replacing you should 

make them aware of the upgrades now available. These should 

always be supplied as a pair to ensure consistent and uniform 

light output. 

The Osram range 

Osram’s Xenarc ® HID range includes Night Breaker ® Unlimited 

and Cool Blue ® Intense, as well as Xenarc ® Original. Night Breaker ® 

Unlimited is Osram’s most powerful bulb, giving 70 percent more 

light and a 20 metre longer light beam than a standard halogen bulb, 

making any after-dark driving safer and more relaxing. Cool Blue ® 

Intense offers not only more brightness, but more light colour than 

a standard halogen bulb, again making any night time driving safer. 


HID BULBS 

Selling an upgrade 

Osram’s OE range of headlight bulbs offer you a great 

opportunity to make more money, whether the car has halogen 

or HID bulbs fitted. 

If it has halogen bulbs you can offer both Cool Blue® Intense 

(which has a Xenon look) or Night Breaker® Unlimited, which 

gives 20 percent whiter light and up to 110 percent more than a 

standard halogen type. 

Cars already fitted with HID bulbs can be given a like-for-like 

replacement or an upgrade to another HID bulb type. If a likefor-like 

replacement’s needed, Xenarc® Original is the bulb of 

choice. If, however, you’re selling an upgrade Cool Blue® Intense 

or Night Breaker® Unlimited will see your customer driving off 

seeing more clearly than when they arrived. 

For more details please contact you local member of The Parts 

Alliance or visit www.nightbreakerunlimited.co.uk 

Osram range of HID bulbs: 

XENARC ® ORIGINAL 

For performance-oriented customers seeking high quality and reliability XENARC ® 

ORIGINAL comes with a four year Osram guarantee* 

XENARC ® NIGHT BREAKER ® UNLIMITED 

For customers looking for maximum visibility, safety and performance: 

The most powerful automotive Xenon bulb from Osram. 

Tips for the safe 

replacement of 

HID bulbs. 

When replacing these bulb types, safety 

should come first. The electronically 

controlled gas discharge produces a very 

bright light arc and requires high voltage 

for ignition, it is therefore recommended 

that these bulbs are removed and 

replaced by trained technicians. 

HID bulbs should be used only in 

headlamps with protective covers. 

Electronic ballasts should be 

installed and replaced only by 

trained technicians. 

XENARC ® COOL BLUE ® INTENSE 

For design-oriented customers: 

A stylish look with bluish bright white light, high light output and even light distribution. 

When installing or removing bulbs, 

wear safety gloves and goggles at 

all times! 

Do not touch the glass of the bulb. 

Hold the bulb by its base when 

installing it. 

Do not use bulbs with scratched or 

damaged glass. 

> 200ϒC 

Caution: HOT! After turning off the 

headlamps, allow them to cool for 

about 5 minutes – do not replace 

the bulb before it has cooled. 

* visit www.osram.co.uk/am-guarantee for details 


15

* 


16 

Workshop_Magazine_Battery_Finder_A4_Advert.indd SPRING 2016 1 General enquiries call 0121 565 6128 log on www.auto-torque.com or email enquiries@auto-torque.com 

19/10/2015 09:43:05

BATTERIES 

STOP / START BATTERIES 

THE HARD CELL 

Around one in seven cars on the UK’s roads have a stop/start system, that works out at around five million 

cars. Those five million cars will need replacement batteries at some stage, but too many independent 

garages simply aren’t as clued-up as they should be when it comes to fitting replacements. Auto-Torque 

looks at the dos and don’ts of Stop/Start battery replacement. 

Remember, replacing a stop/start system battery isn’t as easy 

as replacing a conventional battery. But before you even start 

removing the old one, make sure you have the correct type of 

replacement, and not just something that might be up to the job. 

When you have changed the battery (which can take up to an 

hour and a half), remember to reset the battery management 

system (BMS), which you do through the on-board diagnostics 

port. If you don’t do a reset the stop/start system might not work, 

and the battery’s operational life could be shortened and system 

faults could develop. 

MAKING STOP/START BATTERY REPLACEMENT EASIER 

Parts Alliance supplier Yuasa’s Yu-Fit battery configurator will 

typically validate a new battery in less than 60 seconds. It plugs 

into the OBD power socket and is said to be easy to use, featuring 

a simple walk-through six-button operation. It’s backed by a 

12-months warranty. Yu-Fit can also be upgraded with three 

modules covering service light re-setting, electronic brakes and 

diesel particulate filters. 

TAKE CARE! 

Fitting a battery should be a danger-free task, but there are still 

plenty of risks that should be avoided. With the risk of electric 

shocks and the emission of hazardous gases from the battery, 

there are plenty of sensible precautions you should be taking to 

look after you, your colleagues and the car you are working on. 

THE BASICS 

One of the main dangers is short-circuiting battery terminals. 

Tools or jewellery can generate enough heat to cause serious 

burns and, in some cases, cause metal to melt and splash. The 

best advice is to remove any metal objects such as watches, ear 

studs, chains from hands, neck and wrists before starting work. 

Remember too before starting work to disconnect the car’s 

battery, and NEVER place tools or metal objects near the battery. 

Remember too – never overfill a battery with acid, and always 

store batteries upright. When you’re handling a battery wear 

protective clothing and eye protection. 

While it’s easy to be aware of the risks of electric shocks, it’s also 

important to bear in mind the hazardous hydrogen gas batteries 

can emit, which is why they should always be charged in a wellventilated 

area. When handling a battery make sure the mains 

is switched off before disconnecting charging leads, and make 

sure cables and connections are handled so they do not cause 

sparking. It goes without saying you should never smoke near a 

battery or allow naked flames nearby either. AT 

Start-stop vehicles must be fitted with a battery of the correct specification. If 

a vehicle has an AGM battery, the replacement must also be an AGM product. 

The same applies for EFB. 

Yuasa’s free to use USB Smart Button and Online Battery Lookup system 

identifies the correct replacement battery by number plate, VIN number or 

Make/Model search. It provides estimated fitting time and detailed fitting 

information for all start-stop vehicles. 

To request a free USB Smart Button and to try the system visit 

www.yuasaeurope.com/smartbutton 

For more information on battery health & safety turn to page 19. 


17

5 Layers of Quality. 

Just Like Delphi Brake Pads. 

Just like this sandwich, Delphi brake pads are packed with quality 

ingredients. Five layers of quality to be precise. And each one is 

designed to meet the OE’s appetite for braking performance, consistency 

and longevity. For five layers of quality you and your customers can trust, 

‘tuck-in’ with Delphi. 

delphiautoparts.com 



HEALTH & SAFETY 

ESSENTIAL BATTERY SAFETY 

Battery Acid 

Acid may leak, or be given 

off as droplets and/or spray/mist 

during recharge. 

Sulphuric Acid is a corrosive and 

poisonous liquid which will cause 

burns and irritation to the skin 

and eyes and could severely 

damage clothing. 

> Always handle batteries with care 

> Never overfill with acid 

> Always store upright 

> Never allow children access to a battery 

> Always charge in a well ventilated area 

> Never allow battery vents to 

become blocked 

> Always wear eye protection and 

protective clothing 

Electrical Energy 

Short circuit of battery 

terminals by a conductive 

object (eg. metal tool or 

jewellery) can cause severe burns. 

Severe electrical shocks may be received 

from faulty mains electrical charging 

equipment and during the 

recharge of high voltage 

battery systems. 

> Never smoke, allow naked flames, 

or create sparks near a battery 

> Always charge in a well 

ventilated area 

> Ensure the charging leads 

are correctly fitted before 

switching on the mains 

> Always ensure the mains is 

switched off before disconnecting 

the charging leads 

> Always use eye 

protection 

and protective 

clothing 

Emission of Gases 

Hydrogen gas emitted during 

charging is explosive at 

concentration levels above 4%. 

These gases may also be emitted at 

other times, for example, if the 

battery is moved or shaken. 

> Always remove metal jewellery 

> Never place tools or metal objects 

near to or on top of a battery 

> Before disconnecting the battery 

switch off all electrical loads 

> Make the first disconnection and the 

last reconnection the earth point as 

far from the battery as possible 

> Always take great care 

to avoid shorting the 

live terminal to 

earth 

Common battery symbols and their meanings: 

Note operating 

instructions 

Explosive gases 

Shield eyes – eye 

protection must be worn 

Pb 

Contains lead 

Keep away 

from children 

Never dispose of as domestic waste - take 

to a designated waste reclamation site 

Battery acid - corrosive 

and poisonous 

No smoking - no naked 

flames - no sparks 

Battery is recyclable - follow local 

recycling & reclaiming procedures 


19

Steering You Down the Right Path. 

Best Practice Advice for Replacing Suspension Arms Fitted 

with Horizontal Bushes. 

We hope so. But just in case, here’s some simple, best practice advice. Following these 

What you need to know: Installation tips 

And why? What happens if 

1 Wherever possible carry out the 

repair on a four post lift, using a 

jacking beam to support the vehicle, 

and appropriate wheel chocks to 

ensure the vehicle does not move. 

2 Always use the new mounting 

nuts and bolts, where supplied, 

and ensure that any mounting 

locking devices, such as “nyloc” 

nuts, are replaced. 

5 Never tighten the bush bolts with 

the vehicle in the air. This will lead 

to excessive ‘wind up’ of the bushes 

once the vehicle is returned to its 

neutral ride height and when the 

suspension is under compression, 

and ultimately premature bush failure. 

6 If in any doubt, consult the 

manufacturer’s workshop manual 

prior to carrying out any work. 

The bush will become overstressed 

leading to tears 

in the rubber. 

The bush loses resistance 

and secure location, leading 

to MOT failure. 

Poor handling and a knocking noise 

may be apparent during operation. 

3 Always consult the workshop 

manual, and tighten all mountings to 

the manufacturer’s recommended 

torque settings. 

4 When the control arm/wishbone 

is fitted with horizontal bushes, 

care must be taken to tighten the 

bush bolts when the vehicle is at 

its neutral ride height i.e. with the 

vehicle sat on its wheels and the 

suspension settled. 

WRONG FITMENT. 

ARM UNDER 

COMPRESSION. 

RIGHT FITMENT. 

NEUTRAL RIDE 

HEIGHT. 

WRONG FITMENT. 

ARM HANGING 

OR UNDER 

EXTENSION. 

Failure of a Bush Due 

to Incorrect Installation. 

Incorrect tightening of the mountings 

has resulted in the bush being over 

stressed leading to tears in the rubber 

and failure of the bush. 

20 

SPRING 2016 


The Construction of a Rubber 

to Metal (RTM) Bush. 

Rubber is moulded between the centre and outer tubes. 

RTM bush does not function like a plain bearing. 

There is no friction between surfaces. 

During operation on the vehicle, the outer tube rotates 

relative to the inner tube and the moulded rubber flexes. 

OUTER 

TUBE 

VEHICLE CHASSIS 

WISHBONE STRUCTURE 

BONDED RUBBER 

CENTRE TUBE 

BOLT 

Delphi’s Latest 

Steering & 

Suspension 

Catalogue (S190/26). 

...includes more than 500 new 

extended range of rubber 

to metal parts. 

These cover popular applications 

such as BMW 5 Series, Honda 

Civic, Mazda 6, Kia Optima, Nissan 

Juke, Volkswagen Amarok and 

many, many more. 

Delphi bushes are manufactured to OE quality 

standards and should be fitted according 

to the manufacturer’s instructions to avoid 

premature failure! 


21

StickerSmart 

REWARDS 

Earn rewards with Comma Performance Motor Oil 

and the Professional Partner Programme 

From 1st March 2016* collect the information stickers on the backs of 5L and 20L 

Performance Motor Oil (PMO) packs to earn points towards a whole range of available gifts, 

including TVs, iPads and much more. 

iPad Mini4 

Kindle WiFi 6” 

= 

42” HD TV 

Information Sticker 

Be sticker smart and visit www.CommaOil.com/ppp to register now, 

order your wall chart and start earning rewards or ask your local 

Comma stockist for more information 

*Offer runs from 1st March to 31st May 2016. Visit www.CommaOil.com/ppp for full terms and conditions. 

George Foreman Grill 

Available via Comma 

Professional 

Partner Programme 

BRA1024 


BRA1024 PMM MAGAZINE ADVERT [210MMx285MM].indd 1 08/02/2016 11:49 

22 SUMMER 2015 


COMMA PROMOTION 

GET STUCK IN 

Auto-Torque gets to grips with the ‘StickerSmart’ promotion for Comma Professional Partners 

Comma has announced ‘StickerSmart’, a high value Comma 

Rewards promotion available exclusively to members of its 

Professional Partner Programme (PPP). 

From 1st March to 31st May 2016, PPP members can accumulate 

Rewards points towards a wide choice of premium gifts by 

collecting the information stickers attached to all 5L and 20L 

Comma Performance Motor Oil (PMO) packs. The attractive gift 

selection ranges from such products as a portable DAB radio, 

microwave oven, coffee machine and iPad Mini4 all the way up to 

a 42" HD TV. 

To register for ‘StickerSmart’, Professional Partner members 

should simply log on at www.CommaOil.com/ppp to order a 

‘StickerSmart’ wall chart and start earning Comma Rewards 

with every 5L and 20L Performance Motor Oil pack. There is 

a single sticker on 5L packs, four stickers on 20L packs, and 

each ‘StickerSmart’ wall chart has 95 sticker spaces. When all the 

spaces on a chart are filled, return the chart to Comma using 

the pre-paid envelope provided and order a new ‘StickerSmart’ 

chart at www.CommaOil.com/ppp. Points will be recorded and 

updated within 14 days of Comma receiving completed ‘Sticker 

Smart’ wall charts, and points can then either be rolled over 

or redeemed at any time for ‘StickerSmart’ gifts by visiting the 

‘Redeem my Points’ section at www.CommaOil.com/ppp 

For the duration of the promotion, there is no limit to the number 

of ‘StickerSmart’ points you can accumulate and ‘StickerSmart’ 

gifts you can claim. 

If you are not already a member, it’s free to join the Professional 

Partner Programme, take part in this exclusive member promotion 

and enjoy all the other benefits of PPP membership, including 

enhanced application and MOT status check for each vehicle via 

VRN lookup. So, visit www.CommOil.com/ppp to sign up today 

and request your first ‘StickerSmart’ wall chart. AT 

“PPP members can accumulate 

Rewards points towards a wide 

choice of premium gifts by collecting 

the information stickers attached to 

all 5L and 20L Comma Performance 

Motor Oil (PMO) packs” 


23

As the 2016 BTCC season gets underway Auto-Torque puts three times 

championship winner Matt Neal through his paces 

ALL REVVED UP 

Matt Neal. Three times winner of the British Touring Car Championship. He’s geared up and ready to go for a record equalling 

fourth. The new season is just around the hairpin bend and Matt’s performances on the track are bound to have a major impact on 

where the title ends up. 

Auto-Torque met up with him and asked him for his thoughts ahead of the 2016 season launch at Donington Park. And this year he’s 

got a little extra under his bonnet in the shape of sponsorship from Delphi, braking supply partner to The Parts Alliance. 

AT: What are your expectations for the new season? 

MN: I always believe ‘plan for the worst and hope for the best’; I 

never like to underestimate the opposition coming at us. That said 

I believe I’m in the best team and we should be a strong force for 

anyone to try and challenge again this year. 

AT: You’ve had a long and distinguished career. How long do 

you plan to keep racing? 

MN: Ha, good question. We’ve got a great combo at (Team) 

Dynamics with me and Flash (Gordon Shedden). He is super quick 

to the point of headless, while I use a bit more cunning these days 

and my strength is the engineering side, working with the tech 

guys so the car gives us the results. 

AT: You have three BTCC championships under your belt. Can you 

win again? 

MN: I wouldn’t do it if I didn’t believe I could win but to win taking 

personal performance, a good team and great car as given you 

need that element of luck. BTCC racing is close and brutal, the 

cards can fall either way on a number of occasions through the 

year, so luck is all important. 

AT: Do you have a favourite circuit and why? 

MN: In the UK probably Brands Hatch. We start there on the 

short Indy layout and finish using the full Grand Prix loop. Brands 

has been a good hunting ground for me and the Indy gives great 

stadium atmosphere for fans and drivers while GP loop is oldschool 

hang-it-out, which all drivers secretly love. 

AT: What’s the trickiest section of track you’ve had to face? 

MN: Of any track it would probably be The Chase at Bathurst in 

Australia. Located at end of the infamous Conrod Straight, it’s 

only a slight right hand kink but when you approach at 190mph 

in an Aussie V8 Holden it certainly gets your attention and bum 

cheeks clenched. 

AT: What’s the appeal of BTCC over other versions of the sport? 

MN: To me it’s very gladiatorial, very tactical plus the modern 

generation BTCC cars have good power and grip now so are pretty 

thrilling to drive, never mind the other 30 lunatics trying to get in 

front of you. 

AT: How do you keep fit for your sport? 

MN: I used to do a lot of martial arts, had to stop as I kept breaking 

my hand. Had two years out but just started again. The reason I 

restarted was to push myself out of my comfort zone which I think 

we all need in life. Besides that I’m in the gym or on the bike most 

mornings for an hour or so. 

AT: What’s the toughest part about it? 

MN: Getting up on your own through the winter in freezing cold 

and pitch black when I could be in a warm bed cuddling my wife 

and little girl, is that motivation? I still manage just about. 

AT: What piece of advice would you give younger drivers 

hoping to follow you? 

MN: May sound corny but make sure you get a good education. 

If you’re an intelligent driver you’ll go further and, equally as 


MATT NEAL 

important, make sure you have a good exit strategy, which they 

often don’t like hearing, but most drivers’ careers are quite short 

so you need to think long term as well. 

AT: Do you like tinkering with cars as well as driving them? 

MN: Motor bikes have been my thing since I was young really, I 

started racing in motocross because it was the only thing I could 

afford to do and have never lost my passion for two wheels. 

AT: What’s in your garage at home? 

MN: A Honda CRF450XRL for green laning and hooning (street 

racing) about, a Ducati Scrambler for road cruising, road pedal 

bike and three mountain bikes. You can never have too many toys! 

AT: What would be your dream car? 

MN: Nice slammed split screen VW Combi bus to go down the 

coast cruising! 

AT: Do you find you have to adjust when you get behind the 

wheel of your ordinary everyday motor? 

MN: Not really; it takes so much concentration to drive the race 

cars. It’s lovely and so relaxing to get in and drive slowly, let people 

in and be the courteous driver that you’re not at weekends. 

AT: How many times did you take your driving test? 

MN: Twice. All the best drivers pass second time! 

AT: Do you prefer front wheel or rear wheel drive? 

MN: On road I don’t really care, same as left or right hand drive. 

On the track I’ve raced both but am probably more of a FWD 

specialist these days I’d say. 

AT: If you hadn’t been a racing driver what would you have been? 

MN: Rugby was a big passion for me and still is. Had an England 

U19 trial at 17 but ended up bailing out because I just wanted to go 

racing my bike. I could kick myself now because nothing would 

have made me prouder than to wear my country’s shirt but then 

maybe I wouldn’t have had the career I’ve had so c’est la vie. 

AT: How old were you when you first stepped into a fast motor? 

And what was it? 

MN: When I was 10 my dad bought Roger Clark’s championship 

winning Ford Escort rally car to send to the US. Before it went 

he took me out for a rip and I was sold… At 13 me and my mate 

borrowed my mom’s car when my parents were out and I span it a 

complete 360 in our local high street, luckily not hitting anything. 

Brown trouser moment. 

AT: What was the first car you owned? 

MN: A maroon 950 Ford Fiesta Popular Plus 

AT: What do you think of the guys in the pit? 

MN: I believe we’re a team. If I manage to win a race the biggest 

buzz I get, more than holding any trophy up, is seeing the looks 

on all the guys’ faces because we did it together! I have time and 

respect for everyone, even the junior or guy sweeping up because 

we all make a team. 

AT: How much do you get involved in the set-up of the 

car for a race? 

MN: A fair bit. Engineer will work the basics, we’ll talk about what 

the car is like, characteristics of the circuit and what we need at 

the next circuit, plus I write up a pretty comprehensive debrief 

document after each race meeting, which I share among the team 

and which we can all learn from year on year. 

AT: Finally, what was the best fun you had from your several 

appearances on Top Gear? 

MN: It’s hard to remember, there’s been a few. I can remember on 

a few occasions getting out the car, truck, bus, motorhome crying 

with laughter. Probably seeing Flash (Gordon Shedden) drift a 

bendy bus was pretty cool! AT 

Matt Neal’s ‘track record’ 

Born : Stourbridge, near Birmingham. Now living at Shenstone, Worcestershire. 

BTCC Championships won: 2005, 2006, 2011 

BTCC debut: Silverstone 1991 

BTCC races: 575 

BTCC race wins: 56 

BTCC podium finishes: 154 

BTCC pole positions starts: 15 

BTCC fastest laps: 47 

Current car: Honda Civic Type R and drives for 

Honda Yuasa Racing. 

Has been Autosport National Driver of the Year 

twice, in 2005 and 2011. 

He’s 6ft 6inches tall, making it impossible 

for him to race the majority of 

single seaters. 


25

A4 1pp PA WAI Advert HiRes.pdf 1 10/11/2015 15:23 

C 

M 

Y 

M 

Y 

Y 

MY 

K 



FUEL FILTERS 

Fuel leakage from some VAG vehicle diesel filter housings may occur subsequent to fuel filter element 

replacement. In the first of an on-going series of technical articles Auto-Torque asked MANN-FILTER... 

HOW TO AVOID DIESEL 

FUEL FILTER LEAKAGE 

Due to the position of the fuel filter in the engine compartment, 

leakage of fuel from the filter housing may compromise safety and 

cause engine component damage. 

While the integrity of the fuel filter housing is sound, incorrect 

re-installation of the housing cap may cause misalignment 

Replacement of the filter element 

via the following steps will avoid 

potential fuel leakage 

between the filter housing cap and housing sealing surfaces and / 

or deformation of the sealing O-ring, causing diesel fuel leakage. 

The most common cause of filter cap / housing misalignment and 

subsequent fuel leakage, results from the incorrect tightening of 

the 5 fixing screws. (fig.1) AT 

VAG Fuel filter housing with 5 screw cap 

1 

Remove all screws and the housing cap 

2 

Remove the used filter element and sealing O-ring 

3 

Remove all diesel / dirt / water residue from 

the housing using a diesel suction tool 

4 

Install a new MANN-FILTER fuel filter element 

Fig 1 

1 

5 

6 

Wet the new O-ring with diesel fuel and 

mount it onto the cap 

Offer the cap squarely to the housing and 

push down evenly until sealed centrically 

3 

4 

Filter element 

MANN-FILTER PU 825 x 

7 

Install and turn all screws down by hand 

8 

IMPORTANT: Tighten all screws in the 

sequence shown in fig.1, to a torque of 5Nm 

Correct screw tightening sequence 

Please note: 

• External fuel leakage and engine component damage could result if the correct installation procedure is not followed. 

• The fuel filter element is sometimes suspected of causing diesel leakage as described here. However, as the fuel filter element is mounted entirely 

within the filter housing, it cannot cause external fuel leakage provided the cap is correctly re-installed. 

• Your local member of The Parts Alliance has the widest range of MANN-FILTER products 

5 

2 


27

PROBLEMS WITH THE EXHAUST SYSTEM ? 

PROBLEMS WITH THE EXHAUST SYSTEM FIND THE SOLUTION 

FIND THE SOLUTION 

CONNECTING TO 

CONNECTING TO 

THE WALKER ® TECHLINE 

THE WALKER ® TECHLINE 

TECHLINE 

TECHLINE 

Android iOS 

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TELEPHONE SUPPORT & TABLET SOLUTION 

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GET YOUR ACCESS, CONNECT TO WWW.WALKER-EU.COM 

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iOS 

ENGINEERED 

IN GERMANY 

ENGINEERED 

IN GERMANY 


T289_210x297_Techline_Walker_GB_03.indd 1 07/05/15 09:06 

28 SPRING 2016 General enquiries call 0121 565 6128 log on www.auto-torque.com or email enquiries@auto-torque.com 

T289_210x297_Techline_Walker_GB_03.indd 1 07/05/15 09:06

SILENCERS 

INEXHAUSTABLE 

When it comes to emissions, it’s easy to think about lambda sensors and 

ECUs, but the exhaust pipe hardly gets a look in. Yet there’s still a steady 

demand for front pipes, centre sections and tailpipes, as well as silencers. 

Are you fitting replacement systems, or handing that business to the fast-fit 

down the road? Auto-Torque gets the lowdown from Parts Alliance supplier 

Tenneco Walker. 

How is the market performing? Is it expanding, contracting or remaining static? 

The market for traditional silencers and pipes is largely static, but the demand for new 

‘hot end’ technology products such as catalytic converters and diesel particulate filters 

is growing. These units have a much higher replacement value, which contributes to 

emission control revenues. 

I understand that OE-fitted systems are VERY long-lived and hardly ever need changing? 

Original equipment systems are almost exclusively stainless steel now, so the life span is 

much longer. Additionally the higher volume of diesel vehicles means systems last longer 

as their emissions are less aggressive in terms of corrosive elements. 

What are Walker systems made from? What sort of warranty do they have? 

Walker aftermarket replacement silencers and pipes are manufactured in high quality 

aluminised steel, with the aluminium coating applied both externally and internally. 

Silencers have a double skin construction so effectively they have four layers of protection 

against corrosion. Our catalytic converters and diesel particulate filters have a stainless 

steel body with a ceramic monolith in the catalysts, and a choice in DPFs throughout the 

range of silicon carbide or cordierite filters. This gives the user the option to choose the 

best product to suit his typical use. 

Are we seeing more and more part numbers as systems become more model-specific? 

Yes. As systems have become more complex there has been an increase in the number 

of parts available in the replacement market. A few years ago a system was largely made 

up of simple silencers and pipes, whereas on today’s modern Euro 6 Diesel vehicles we 

can see a catalytic converter, diesel particulate filter, SCR Unit and then a single large 

silencer unit at the cold end. 

Are systems or part systems more tricky to fit than they used to be? 

Systems are relatively straightforward to fit, but the new technologies bring with them 

multiple sensors, injectors and associated components. Often the servicing of these 

items requires the use of an EOBD code tool to reset the parameters. At Tenneco we offer 

a range of training courses and technical support platforms to assist installers in being 

able to compete with franchised garages in these new technologies. 

Do you offer related consumables? 

Yes. Walker offers the full range of related mounting parts 

and consumables. This includes a full range offer 

on Eolys fluids which are used on a wide range 

of engines to improve the regeneration 

process in Diesel Particulate Filters. 

Auto-Torque says: It’s clear there are plenty of opportunities to be 

made from exhaust systems, but are you one of those workshops? More 

information’s available from your Parts Alliance member. 


29

“Lohner-Porsche mixte hybrid … unveiled in 1900 it was 

hardly the lightweight hybrid you’d find today, the first 

model tipping the scales at 1.8 tonnes. Much of that weight 

was attributed to the enormous 80-volt battery.” 

THE BEST OF 

BOTH WORLDS 

When it comes to cars the current technical buzzword most used is ‘hybrid’. Auto-Torque looks at the past 

and future of hybrid vehicles and asks “is this the end of the internal combustion engine?” 

The aim of making cars more efficient and less polluting has seen 

a rise in technology searching, with some car makers favouring 

internal combustion engines, some looking more and more at 

cars solely powered by electricity and some looking at hybrids, 

where different power sources – effectively more than one engine 

or motor – provide the propulsion. 

While straightforward electric cars have advanced considerably in 

the past two decades, it’s the internal combustion engine that still 

reigns supreme. Both petrol and diesel engines are still slugging 

it out when it comes to the best mixture of power, fuel efficiency 

and economy – but there is another way. 

That other way is the hybrid, where a combination of petrol 

or diesel engine and electric motors offer both open-road 

performance and urban fuel efficiency. 

It’s all terribly modern, and bang-up-to-date. 

Except it isn’t – not by any means. You’ll have to go back more than 

100 years to find the Lohner-Porsche mixte hybrid, developed 

by Ferdinand Porsche. The earliest example used a battery 

to power electric motors in each front wheel, while later a 

petrol engine powered a 

generator which in turn 

drove the motors. The 

design meant there was no 

need for a gearbox 

Unveiled in 1900 it was 

hardly the lightweight 

hybrid you’d find today, 

the first model tipping 

the scales at 1.8 tonnes. 

Much of that weight was 

attributed to the enormous 

80-volt battery. 


HYBRID VEHICLES 

“Lohner-Porsche mixte hybrid… The earliest example used a 

battery to power electric motors in each front wheel.” 

Just like today, motor sport was a way of demonstrating new 

technology and Ferdinand Porsche campaigned his creation in 

endurance trials and Austrian Land Speed Records, ultimately 

reaching a heady 37mph. 

Today the principle is very much the same, but there are different 

hybrid configurations. An internal combustion engine and electric 

motor is the most common, but different fuel types can be used in 

the petrol engine – not just petrol or diesel but liquid petroleum 

gas as well. 

How the two power units transmit drive can vary – usually it is one 

or the other, but the ‘series-parallel’ hybrid sees both power units 

working at the same time, with some systems seeing a second 

electric motor working as a continuously variable transmission. 

These systems are used in the Toyota Prius and several Lexus 

models, as well as some American Fords. 

Ford has been busy advancing petrol engine technology, its 

EcoBoost engines offering disproportionately large amounts 

of power when compared with bigger engines. Smallest in 

the EcoBoost line-up is a 1000cc turbocharged three cylinder 

available in 101PS and 120-125PS forms, as well as two normallyaspirated 

versions. Using a traditional iron block and an oilimmersed 

timing belt, engineers have succeeded in doing away 

with balance shafts, which might have been expected on a small 

engine developing so much power. 

With the recent VW scandal putting diesel engines back in the 

media spotlight motorists are looking at petrol engines with fresh 

eyes, and the three-cylinder Ecoboost offers many drivers the 

mixture of performance and economy they want. AT 

The Porsche Panamera S E-hybrid is capable of 

accelerating from a standstill to 60 mph in 5.2 seconds 

on its way to a top track speed of 167 mph. 

Auto-Torque says… 

With more and more hybrid cars now out of the dealer network, are you 

prepared for when one arrives in your workshop? The IMI offers a range 

of hybrid training courses covering routine maintenance and component 

replacement, as well as vehicle awareness. 

For more information contact your local member of The Parts Alliance. 


31

VAN-TASTIC! 

Factors bring tools & parts to the forecourt 

There was a time when almost the only way for garages to get hold of the latest tools and other equipment 

was to drop everything and take a trip to their local supplier. 

Now the whole process has been made easier as factors and suppliers have introduced fleets of vans and 

brought the sales counter to the workshop. Auto-Torque takes a look at the options. 

These ‘mobile showrooms’ can be found 

at garage forecourts up and down the 

land, showcasing standard and new-tomarket 

products, each with trained and 

knowledgeable sales staff to demonstrate, 

advise and take orders. 

While technicians can still call in at their 

local factor, convenience for the customer 

has won the day and the ‘tools-to-you’ 

concept has hit the road running. 

Angry Jester 

Angry Jester, the relatively new but 

burgeoning tools brand from The Parts 

Alliance, has boosted its roving fleet from 

two to eight. 

Each of the VW Crafters is kitted out with 

more than 160 tools and time-saving 

gadgets including the full Angry Jester 

programme plus a range from The Parts 

Alliance’s leading tool supply partners. 

The fleet covers 82 of the 151 branches of 

the owned businesses that form The 

Parts Alliance Group. 

Wyn Jones, Director with responsibility 

for Tools and Training, said: “While 

you can look at tools and read all their 

specifications online, there’s nothing 

better that technicians like than handling 

the tools themselves. 

“Time spent away from the workshop is 



TOOLS 

Delphi 

Delphi vans have been a familiar sight at 

garages for the past two years, instigated 

by The Parts Alliance to highlight the range 

and quality of parts and equipment from 

the automotive technology supplier. 

The Parts Alliance co-ordinates three 

Delphi vans – two converted Citroën 

Berlingos showcasing braking and 

steering products and a larger Fiat Ducato, 

fitted out with everything from regular 

repair items to the latest in automotive 

technology, such as telematics. 

The vehicles were booked out at an average 

six or seven garages every day for 220 days 

last year. At peak times up to 10 visits a day 

were arranged. 

potentially lost revenue for the garage so 

if we can keep it to a minimum by bringing 

the tools to them it’s got to be good for 

their business as well as ours.” 

Already familiar to garages and workshops 

around branches of GMF Motor Factors 

in South Wales, The Parts Alliance Group 

business where the Angry Jester team is 

based, the new vans were first introduced 

to The Parts Alliance branded branches in 

Barnstaple, Chard, Exeter, Frome, Penryn 

Plymouth, Taunton and Tiverton. This is 

being followed by areas covered by SC Motor 

Factors, Car Parts & Accessories (CPA) 

and Allparts Automotive, all in London 

and the South East, along with those of 

Cheshire-based CES UK and Bromsgrove 

Motor Factors in Worcestershire. 

GSF & Sealey 

Also putting in the miles is the GSF Car Parts 

and Sealey tool van, with over 500 lines 

from GSF’s Garage Essentials programme. 

The GSF Sealey tool van offers video 

demonstrations of the bespoke equipment 

for sale, along with exclusive deals in 

response to a growing demand for problemsolving 

hand tools and equipment. 

The fully-liveried GSF Sealey tool van is the 

first 100% Sealey automotive tool stocked 

vehicle to hit the UK’s roads. 

Equipment such as tool storage boxes, 

consumables, air, hand and electrical tools, 

and diagnostics all feature in the van’s 

inventory, showcasing the full range Sealey 

can supply through GSF. 

John Wright, Head of Garage Equipment 

and Customer Development at GSF Car 

Parts, said: “2015 saw strong expansion 

in our tool sales, so the new GSF Sealey 

branded van will enable technicians to take 

a closer, hands-on look at the quality of the 

product range. 

“It’s about helping garages grow profits 

because if you don’t have the right tools 

you either can’t do the job at all or can’t do 

it as well.” 

GSF has reported ‘tremendous interest’ 

from its 70 branches in taking the van to 

customers. Technicians are not only able 

to experience the benefit of specialist tools 

in this tailor-made environment but also 

understand the strong support, including 

the ‘lifetime warranty’ Sealey brings too. 

Orders can be made with the local branch 

for same day or next day delivery. 

In all that’s between 1,320 and 1,540 

garages visited and the busy programme 

is continuing in 2016, although there is 

still room for more to be added, with 

the booking made via the local The Parts 

Alliance branch. 

The Delphi vans cover from the South of 

England through to Scotland and also to 

Ireland, for customers of Qualvecom, an 

associate member of The Parts Alliance. 

David Bowen, Marketing Manager at The 

Parts Alliance, said: “As with all the van 

fleets, it’s about building a close relationship 

with the customer on their own territory, 

being there at their convenience at a time 

and location suits them.” 

The Delphi technology van in particular 

helps makes an important link between 

Original Equipment and the aftermarket. 

The wide range it carries provides the 

opportunity to remind garages Delphi is, for 

example, ‘not just about brake pads’ which 

might be the immediate requirement, but 

is a leading OE supplier too. 

Toolhireclub.com 

To book a visit garages should contact 

their local The Parts Alliance branch or go 

via these websites: 

Angry Jester 

GSF Sealey 

Delphi 

www.angryjester.co.uk 

www.gsfcarparts.com 

www.thepartsalliance.com 

If you have a requirement for a more specialist tool please contact you local Parts Alliance member or sign 

up to toolhireclub.com for a range of specialist tools – fast! 


33

Lesjöfors full page advert 



GS ONESTOP 

ONE-STOP SHOP 

GS Onestop is the garage management system 

created for The Parts Alliance by Data Development 

Services (DDS). 

Lee Machin, director at DDS, said: ‘There are so many plusses to 

electronic systems over paper. With paper it’s so much harder to 

build up a picture of how the business is performing, see what work 

is flowing through the garage or simply hold all the information 

you need so you can make the most of future opportunities. 

‘GS Onestop gives you instant feedback on how you’re trading, 

where there’s space in the diary to add in an extra job, and you 

can pull off reports on profitability from the business as a whole 

right down to individual technicians.’ 

Fully Integrated 

GS Onestop fully integrates with other systems from The Parts 

Alliance: ‘It all means you can operate on a par with a dealership 

but, being an independent, without their high prices, so that’s a 

benefit over paper and an edge over the dealer,’ observes Lee. 

‘It was developed in close consultation with workshop owners and 

it has proved itself over the past five years at all levels from oneman 

businesses through to major repair garages. It’s completely 

scalable. Its roles and permissions feature allows different staff 

members to see everything or simply the functions appropriate 

to their duties.’ 

‘The clear advantage over other systems is that being installed 

locally on your computer it doesn’t require a permanent internet 

connection. Should communication lines go down it continues 

to work.’ 

‘It also integrates with AlliCat Online, The Parts Alliance’s bestin-class 

electronic ordering system, with instant display of price 

and availability for both “prime” part numbers and alternatives.’ 

‘If you’re stuck with a paper system you’ll be on the phone 

to various suppliers, checking parts and prices, which takes 

time, and then just hoping you have the right parts and that they 

turn up.’ 

Lee adds: ‘For any garage that’s never used an electronic 

garage-based system before, GS Onestop will really help 

improve their efficiency, saving time and money – training and 

upgrades are free!’ AT 

GS Onestop on a laptop 


35

OE Matching Quality. 

LuK DMF. Original Equipment to the power of 100,000,000. 

What does “OE Matching Quality” actually mean to you and your customers? 

When you buy or fit a LuK DMF you can simply ignore the term “matching quality”, 

because every single LuK component is manufactured using the same competency, 

specifications, quality standards and materials as supplied for OE. 

The DMF has been originally fitted to more than 100 million European vehicles 

during the last 30 years for a very good reason: No other product can offer the same 

performance, economy and comfort benefits as a Dual Mass Flywheel. 

LuK. The vehicle manufacturers’ choice. 

Need more? We can help! 


- Schaeffler’s online workshop portal. 

By experts. For experts. 


DMF CheckPoint is an invaluable workshop tool that quickly 

provides all of the necessary tolerances needed to determine 

if a DMF needs replacing, plus the torque settings and fitting 

information required to carry out a professional repair. 




RICH’S COMMENT 

CAR SERVICING? IT’S NOT ROCKET SCIENCE, 

IT’S MORE COMPLICATED 

THAN THAT! 

Don’t you wish cars were simpler to work on than they used to be? 

There’s just no escaping how much more involved almost any job 

has become – not just more serious engine repairs but basic tasks 

like replacing a headlight bulb or changing a battery. 

It’s frightening how involved some jobs have become, like the one 

where replacing the turbocharger on a certain four-wheel drive 

involves lifting the body – there is a ‘short-cut’ involving dropping 

all the front drivetrain and bringing the engine down, but that, so 

a man in the know tells me, can take just as long. 

What never ceases to amaze me is just 

how high customer expectations 

are these days, and how a 

customer expects a car 

“There’s a lack of appreciation among too many drivers 

about just how difficult many jobs are…” 

to be fixed, and fixed now. There’s a lack of appreciation among 

too many drivers about just how difficult many jobs are, but in 

my ideal world they’d all understand just how much work can be 

involved. And, what’s more, they’d have to pay accordingly. 

The independent workshop trade is almost too good at hiding 

its light under a bushel, but there’s more to servicing a car than 

just being able to pick up a screwdriver or spanner and getting 

on with it. The rise of on-board diagnostics – and a greater use 

of electronics in modern motors – means today’s technicians are 

much more boffin-like than they’re given credit for. 

It’s time to recognise the great work modern independent 

workshops do – time to shout it from the rooftops, in fact. And the 

sooner that starts, the better. Anyone want to have a go? AT 

Your comments are welcome 

What do you think? Do customers appreciate the level 

of technical training and know-how needed to service 

or repair their vehicles? Let us have your thoughts, 

positive or negative. 

Send your comments to enquiries@auto-torque.com 


37

AND FINALLY… 

END OF 

AN ERA 

There can’t be many garages that haven’t worked on at least one Land 

Rover down the years, but despite its Meccano-kit simplicity time has 

run out for one of the world’s most recognisable cars. Auto-Torque 

looks back at the legend. 

Safety laws and emissions demands have 

driven the Land Rover out of town, and the 

model that built the Land Rover company 

is no more. It was a car that simply refused 

to die – despite periods when the company 

was part of British Leyland, then the Rover 

arm of British Aerospace and subsequently 

Ford, whose appreciation of past models 

has always been strong, before being sold 

by the blue oval to Tata. 

Rover wasn’t intended to be a luxury 

motor, and it never evolved into one, and 

it contrasts starkly with other new Land 

Rover products. 

Now, with Defender production just about 

finished up, there’s no other 4x4 that really 

comes close, other than Mercedes-Benz 

G-wagen, and in the UK that’s only available 

in super-trick AMG form. 

Yes, in many ways the Defender didn’t 

move on as much as other 4x4s, but did 

it have to? This was a vehicle for farmers, 

construction workers, armies and the 

emergency services, not a car for doing 

the school run and mincing down to the 

deli’ for some air-dried ham. The Land 

So farewell ‘real’ Land Rover, in all your 

forms. From the earliest short-heelbase 

Seies 1s through the 2 and 4 to the County 

and then the Defender, you’ll be missed. 

Luckily there are enough of you around to 

keep us busy and enthusing for many years 

to come. AT 


Time to focus on FEAD. 

For the best range of Front End Auxiliary Drive 

components - look no further than INA. 

Over 2 million Front End Auxiliary Drive (FEAD) belts are changed a year, but the tensioning 

components which provide the driving force behind the FEAD system are sometimes ignored. 

Many engine and safety critical systems (such as ABS, PAS and Stop/Start) rely on FEAD for 

power, and vehicle manufacturers are now beginning to advise official service replacement 

schedules to protect the engine - in the same way as for the timing drive. 

As the world’s leading manufacturer of tensioners and idler pulleys for original fitment, 

INA can offer the best range of OE content FEAD kits and components available - backed up 

by a two year / unlimited mileage warranty and unrivalled support package. 

Genuine INA. Clearly the best. 

You want more? We can help! 


- the online workshop portal. By experts. For experts. 



General enquiries call 0121 565 6128 log on www.auto-torque.com or email enquiries@auto-torque.com SUMMER 2015 

39

THERE’S ALWAYS A BRANCH NEAR YOU! 

C 

SUPERFACTORS 

BBC 

SUPERFACTORS 

Allparts 

Aylesbury 01296 737873 

Enfield 020 8443 8090 

Hayes 020 8573 0033 

Hemel Hempstead 01442 868040 

High Wycombe 01494 441234 

Oxford 01235 550555 

Slough 01753 215080 

Staples Corner 0208 208 6444 

Watford 01923 239039 

BBC 

BBC 

SUPERFACTORS 

Accrington 01254 239911 

Blackburn 01254 53463 

Burnley 

BBC 

01282 450005 

Chorley 01257 233833 

Clitheroe 01200 425525 

Rawtenstall 01706 260638 

BMF 

BBC 

SUPERFACTORS 

ALLPARTS 

BBC 

Bromsgrove 01527 575444 

Kidderminster 01562 864333 

Redditch 01527 520445 

Worcester 01905 29990 

SUPERFACTORS 

BMS SuperfactorsBMS SUPERFACTORS 

Bury 0161 761 4012 

Duckinfield 0161 339 6500 

Oldham 0161 626 8384 

Rochdale 01706 678000 

CES 

Anglesey 

CES UK 

01248 422000 

Burton 01283 500 006 

Caernarfon 01286 673504 

Cannock 0844 7360101 

Chester 01244 377118 

Crewe 01270 214216 

Derby 01332 202802 

Halesowen 0844 7360560 

Isle of Man 01624 620000 

Liverpool 

BBC 

0151 2076667 

Liverpool South 0844 7361122 

Llandudno 01492 592144 

Macclesfield 01625 427733 

Manchester South 0844 7360566 

Northwich 01606 353200 

Porthmadog 01766 515414 

Rhyl 01745 355505 

Shrewsbury 01743 440088 

Southport 01704536446 

Stoke 01782 844395 

Telford 01952 581666 

Wrexham 01978 365392 

SUPERFACTORS 

SUPERFACTORS 

BBC SUPERFACTORS 

BROMSGROVE MOTOR FACTORS 

General enquiries 

T: 0121 565 6128 

E: enquiries@auto-torque.com 

www.auto-torque.com 

CPA 

Brighton 

CPA 

01273 701777 

Burgess Hill 01444 258831 

Chichester 01243 771331 

East Grinstead 01342 321456 

Eastbourne 01323 410817 

Haslemere 01428 654444 

Henfield 01273 495880 

Horsham 01403 257325 

Lewes 01273 487828 

Littlehampton 01903 719990 

Petersfield 01730 260000 

Worthing 01903 823123 

Dingbro 

Aberdeen 

DINGBRO 

01224 682000 

Arbroath 01241 876414 

Ayr 01292 266400 

Bathgate 01506 633335 

Bellshill 01698 744 328 

Dumfries 01387 270250 

Dundee 01382 643000 

Dunfermline 01383 748210 

East Kilbride 01355 236500 

Edinburgh Leith 0131 657 6464 

Elgin 01343 552888 

Falkirk 01324 677100 

Fraserburgh 01346 512345 

Galashiels 01896 664800 

Glasgow 0141 5549998 

Greenock 01475 552556 

Inverness 01463 236686 

Kirkcaldy 01592 654212 

Montrose 01674 675311 

Paisley 0141 887 2033 

Perth 01738 443388 

Peterhead 01779 476551 

Sighthill 0131 316 4955 

Stirling 01786 463300 

Stranraer 01776 705777 

BBC 

GMF 

Bridgend 

GMF 

01656 649493 

Camarthen 01267 237977 

Cardiff - Birchgrove 02920 628686 

Cardiff - Penarth 02920 710710 

Cardiff - Roath 02920 489150 

Chard 01460 65053 

Cheltenham 01242 252100 

Coleford 01594 832092 

Gloucester 01452 528800 

Haverfordwest 01437 760428 

Llanelli 01554 775772 

Merthyr 01443 699002 

Neath 01639 641118 

Newport 01633 280001 

Ross on Wye 01989 769921 

Swansea 01792 790080 

SUPERFACTORS 

GSF 

Banbury 

GSF CAR PARTS 

01295 221133 

Barnstaple 01271 402 555 

Basingstoke 01256 710200 

Bedford 01234 573375 

Belfast 028 9066 3866 

Birmingham 0121 749 8815 

Bradford 01274 652020 

Bristol Central 0117 9557 654 

Bristol South 0117 338 0380 

BBC 

Canterbury 01227 811088 

SUPERFACTORS 

Cardiff 029 2034 7900 

Chadwell Heath 020 8598 8800 

Chelmsford 01245 460460 

Cheltenham 01242 225620 

Coventry 024 7666 9988 

Daventry 01327 871009 

Derby 01332 346680 

Doncaster 01302 762762 

Exeter 01392 610666 

Farnham 01252 333891 

Finchley 020 8104 0404 

Forest Hill 020 7274 0082 

Glasgow 0141 433 4080 

Gloucester 01452 212212 

Harlow 01279 342200 

Harrow Road NW10 020 8960 8182 

Hastings 01424 855866 

Heathrow 020 8917 3800 

Huddersfield 01484 434333 

BBC Ipswich 01473 748166 

SUPERFACTORS 

Kettering 01536 526899 

Kingston 020 8547 3101 

Leamington Spa 01926 451980 

Leeds (East) 0113 201 9030 

Leeds (West) 0113 244 3637 

Leicester 0116 234 0200 

Letchworth 01462 708800 

Lincoln 01522 575333 

Liverpool 0151 525 1764 

Luton 01582 506940 

Middlesbrough 01642 226400 

Milton Keynes 01908 872278 

Northampton 01604 609080 

Norwich 01603 780900 

Nottingham 01159 503723 

Oxford 01865 972 972 

Peterborough 01733 293444 

Plymouth 01752 330011 

Poole 01202 741060 

Portsmouth 02392 728970 

Reading 01189 873030 

Rochdale 01706 202202 

Sheffield 01142 617888 

Sittingbourne 01795 402402 

Slough 01628 602006 

Smethwick 0121 565 6340 

Southampton 023 8086 3900 

Stoke 01782 210470 

Swansea 01792 704980 

Swindon 01793 836940 

Taunton 01823 200480 

Thurrock 01708 890740 

Torquay 01803 242400 

Tottenham 020 8/104 8020 

Trafford Park 0161 876 0466 

Watford 01923 229255 

Wolverhampton 01902 350940 

Mill Auto Supplies 

Bodmin 

MILL AUTOQUIP 

01208 78166 

Bridgwater 01278 433355 

Bristol 0117 233 0011 

Chard 01460 260030 

Exeter 01392 823001 

Helston 01326 561222 

Liskeard 01579 346555 

Newton Abbot 01626 333200 

Paignton 01803 528000 

Penryn 01326 373343 

Penzance 01736 365953 

Plympton 01752 333530 

Pool 01209 217006 

St.Austell 01726 75678 

Taunton 01823 336600 

Torquay 01803 613063 

Wadebridge 01208 813254 

Weston-Super-Mare 01934 414225 

Qualvecom 

Dublin 

QUALVECOM 

00 3531 4191611 

SC Motor Factors 

Ashford 

SC MOTOR FACTORS 

01233 502379 

Chatham 01634 847793 

Deal 01304 362161 

Dover 01304 210712 

Forest Hill 020 8314 4750 

Hastings 01424 435588 

Maidstone 01622 766410 

Sidcup 020 8302 7624 

Strood 01634 712212 

Thanet 01843 298676 

Tunbridge Wells 01892 518028 

Welling 020 8317 7774 

THE PARTS ALLIANCE 

The Parts Alliance 

Barnstaple 01271 375801 

Chard 01460 65053 

Exeter 01392 258279 

Frome 01373 465961 

Penryn 01326 372651 

Plymouth 01752 668931 

Taunton 01823 259691 

Tiverton 01884 256767

Auto Torque - Spring 2016

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