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Frontiers in Finance

For decision-makers in financial services Issue #56

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Issue #56

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Insurance<br />

acquisitions (M&A) activity and their<br />

bus<strong>in</strong>ess strategy. They are th<strong>in</strong>k<strong>in</strong>g<br />

carefully about how their bus<strong>in</strong>esses<br />

will w<strong>in</strong> <strong>in</strong> their markets, and they are<br />

look<strong>in</strong>g for acquisitions and partnerships<br />

that could help them enhance their<br />

competitive advantages. They are<br />

reshap<strong>in</strong>g their portfolio of bus<strong>in</strong>esses and<br />

assets, centers of operational excellence<br />

and markets to meet future growth<br />

opportunities. And they are th<strong>in</strong>k<strong>in</strong>g<br />

carefully about what capabilities and skills<br />

they will need <strong>in</strong> order to <strong>in</strong>novate and w<strong>in</strong><br />

<strong>in</strong> the future.<br />

Strategy-driven transactions<br />

For most, this journey will start with<br />

formulat<strong>in</strong>g a very clear understand<strong>in</strong>g<br />

of what makes their bus<strong>in</strong>ess unique<br />

and competitive <strong>in</strong> the market and then<br />

us<strong>in</strong>g that <strong>in</strong>formation to start to assess<br />

the real value and strategic fit of potential<br />

acquisition targets.<br />

Say, for example, your bus<strong>in</strong>ess is a<br />

market leader for superior customer<br />

service. Assets or bus<strong>in</strong>esses that could<br />

help brandish those credentials or improve<br />

those capabilities should therefore be of<br />

higher value to you than they would be<br />

to a competitor who competes based<br />

solely on low prices. With this <strong>in</strong>formation<br />

<strong>in</strong> hand, <strong>in</strong>surers should be able to make<br />

more value-based <strong>in</strong>vestment decisions<br />

that ultimately lead to achiev<strong>in</strong>g their longterm<br />

strategic growth objectives.<br />

Apply<strong>in</strong>g the strategic lens<br />

Lead<strong>in</strong>g <strong>in</strong>surers are also start<strong>in</strong>g to take a<br />

much more holistic approach to evaluat<strong>in</strong>g<br />

potential acquisition and partnership<br />

opportunities. They now look beyond the<br />

traditional f<strong>in</strong>ancial due diligence aspects<br />

of evaluat<strong>in</strong>g the deal to also consider the<br />

strategic fit of the target’s bus<strong>in</strong>ess model<br />

and the potential risks associated with<br />

<strong>in</strong>tegrat<strong>in</strong>g the target’s operat<strong>in</strong>g model.<br />

In most cases, this means extend<strong>in</strong>g and<br />

expand<strong>in</strong>g the due diligence process at<br />

both ends: at the top end by <strong>in</strong>clud<strong>in</strong>g a<br />

more strategic analysis of the target’s<br />

medium-term strategy; and at the<br />

back end where <strong>in</strong>surers are start<strong>in</strong>g to<br />

conduct more strategic <strong>in</strong>tegration risk<br />

assessments of the target’s bus<strong>in</strong>esses,<br />

its people, processes and systems that<br />

they are hop<strong>in</strong>g to acquire and <strong>in</strong>tegrate<br />

<strong>in</strong>to their operat<strong>in</strong>g model.<br />

Creat<strong>in</strong>g alignment<br />

In many cases, this may require closer<br />

alignment between members of the<br />

exist<strong>in</strong>g M&A function, the strategy<br />

function and corporate development<br />

function to enable strategy-driven<br />

transaction identification and evaluation<br />

for long-term growth. It will certa<strong>in</strong>ly<br />

require tighter screen<strong>in</strong>g and more<br />

frequent communication among the<br />

functions for better coord<strong>in</strong>ated plann<strong>in</strong>g<br />

and execution of transactions.<br />

45%<br />

of <strong>in</strong>surance CEOs<br />

expect to undertake<br />

a merger with<br />

another firm <strong>in</strong> the<br />

next 3 years.<br />

They now look beyond the traditional<br />

f<strong>in</strong>ancial due diligence aspects of evaluat<strong>in</strong>g<br />

the deal to also consider the strategic fit<br />

of the target’s bus<strong>in</strong>ess model and the<br />

potential risks associated with <strong>in</strong>tegrat<strong>in</strong>g<br />

the target’s operat<strong>in</strong>g model.<br />

<strong>Frontiers</strong> <strong>in</strong> F<strong>in</strong>ance | 11

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