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Hospital Discharge

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4.<br />

Methods<br />

To best understand the complex factors involved<br />

in participant experiences of discharge, we<br />

adopted a mixed-methods approach (Creswell,<br />

2003; Morgan, 2007). While largely qualitatively<br />

driven, we drew on both qualitative and<br />

quantitative research methods. This approach<br />

was designed to produce: in-depth accounts<br />

of patients’ and carers’ lived experiences; a<br />

rich description of both cultural practices and<br />

processes surrounding discharge: and an analysis<br />

based on statistical survey methods to suggest<br />

causal factors or correlations in patient and carer<br />

experiences of discharge.<br />

Our design was premised on our initial<br />

understanding that hospital discharge is a fluid<br />

process that begins once a patient is admitted,<br />

and carries on throughout their stay in hospital<br />

and beyond. It is a dynamic negotiated process<br />

involving a number of key people – patients,<br />

doctors, other members of the clinical and social<br />

care teams and patients’ family members and/<br />

or carers (formal and informal). We applied<br />

academic rigour with a degree of pragmatism<br />

(what is achievable, practical and ethical),<br />

thinking carefully about how best to capture the<br />

dynamic discharge process (movement over<br />

time) from the perspective of the patients, their<br />

family members (carers) and key staff involved in<br />

the process. To this end we designed a three lens<br />

framework (see Figure 1) to capture experiences<br />

of hospital discharge from different perspectives<br />

in anticipation that these perspectives, when<br />

analysed, would help present an overall picture,<br />

capturing the dynamic nature of hospital<br />

discharge, to inform a broad understanding<br />

of the issues.<br />

9

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