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From rock music<br />
@I_am_wordstruck<br />
Michelle Nicol, Freelance Writer,<br />
Wordstruck Writing and Training<br />
Michelle is a freelance writer, trainer<br />
and tone of voice consultant who<br />
helps businesses tell their story<br />
using words that connect with their<br />
customers. A former BBC journalist,<br />
she also provides business and<br />
creative writing workshops.<br />
be doing because they won’t make<br />
money.”<br />
Working in the cloud<br />
Because David’s consultancy takes<br />
him to customer sites all over the<br />
UK, he understands the flexible<br />
advantage that cloud-based<br />
working offers to businesses,<br />
including his own.<br />
photographer to helping<br />
businesses develop<br />
Life on the road with David Lloyd<br />
Williams of Principality Consulting...<br />
“<br />
Years ago, when I was an<br />
apprentice, I used to take<br />
my camera and take photographs<br />
of the big bands that came to the<br />
North Wales theatres. It was all<br />
in black and white and I used to<br />
develop it myself and send the<br />
bands some pictures. Eventually I<br />
took a photograph of Queen, sent it<br />
to Brian May and he stuck it on his<br />
website. I was pretty pleased with<br />
that.”<br />
These days, David Lloyd Williams<br />
has turned the keen eye that<br />
once photographed travelling<br />
rock guitarists towards helping<br />
businesses run more efficiently. As<br />
Managing Director of Principality<br />
Consulting, he helps companies<br />
find IT solutions that will improve<br />
their businesses.<br />
Finding efficiencies to support<br />
business success<br />
“I enjoy finding a business, applying<br />
some lean principles… improving<br />
the way that business works, and<br />
locking in the improvements we find<br />
with some software which can make<br />
sure that the gains we find can be<br />
sustained throughout the life of the<br />
business,” David explains.<br />
His consultancy services cover<br />
everything from accounting<br />
and financial systems, to fully<br />
integrated ERP systems for larger<br />
companies.<br />
The lean principles that David<br />
talks about apply to a method of<br />
business improvement originally<br />
invented by Toyota in Japan. The<br />
method has spread from the<br />
automotive to the manufacturing<br />
industry and is now used by many<br />
kinds of business to drive efficiency.<br />
company in Holyhead, North Wales.<br />
The company was set up following<br />
redundancies at the aluminium<br />
smelter in the town, where David<br />
himself used to work.<br />
“I went off and started my<br />
own business, and one of my<br />
colleagues, Martin Davies,<br />
started his own business, in metal<br />
fabrication. We came together again<br />
at a meeting, and it seemed I could<br />
help him improve his systems. I<br />
mapped his work process, looked<br />
at what he did, what he needed<br />
and then came up with a number of<br />
recommendations.”<br />
With help from former owners of<br />
Rio Tinto, three former employees<br />
of the smelting plant, including<br />
Martin Davies, set up metal<br />
fabrication company PFS Ltd. They<br />
now work out of the old engineering<br />
workshop that used to serve the<br />
plant and employ 16 people.<br />
Recommended software<br />
After looking at all the different<br />
processes within the business and<br />
assessing its needs,<br />
David recommended that PFS<br />
Ltd use cloud-based project<br />
management software TidyWork.<br />
This solution gives the company<br />
greater visibility of the profitability<br />
of their different projects and<br />
integrates with Xero to provide the<br />
lowdown on their financial figures.<br />
Although still in the early days of<br />
implementation, the software is<br />
already having a positive impact,<br />
as David explains: “They’re already<br />
seeing a number of improvements.<br />
Martin can see now what projects<br />
are making a profit, what projects<br />
are not making a profit. Previously<br />
although he had a gut feel, he<br />
couldn’t put a figure to it.”<br />
“All the time expended on any<br />
project, all the materials being<br />
expended on a project, everything<br />
goes into the project on TidyWork,<br />
so there’s a figure for everything,”<br />
he continues. “He’s now starting to<br />
make business decisions on some<br />
projects, that maybe they shouldn’t<br />
“Cloud has changed everything,”<br />
he says. “Principality don’t have<br />
an office anymore. We just have<br />
cloud-based systems. We share<br />
information using the cloud. It’s<br />
meant that we’ve reduced our fixed<br />
costs because we don’t have offices<br />
and we’re able to get out a lot more<br />
and meet more customers.”<br />
Life on the road<br />
Visiting customer sites and offering<br />
advice and consultancy takes<br />
David from Fort William in Scotland<br />
to South Wales and many places<br />
in between. As well as helping<br />
businesses work more efficiently,<br />
travelling by rail and road does<br />
occasionally allow him to indulge<br />
his love of photography: “As I’m<br />
travelling, I might see a nice picture<br />
and stop to take it. Phones these<br />
days are fantastic. You have your<br />
phone with you wherever you go<br />
and they take fantastic pictures. So,<br />
not so much band photography any<br />
more, but I do still take pictures.”<br />
In his role as a consultant, David<br />
has found lean methodology very<br />
effective: “We tend to find that for<br />
every pound of consultancy that we<br />
give a business, we can save them<br />
£10 a year in efficiency savings.”<br />
Bringing a redundant site back to<br />
life<br />
One of the companies that<br />
David works with is Professional<br />
Fabrication Services (PFS Ltd),<br />
an engineering and fabrication<br />
22 / Issue 10 XU Magazine - the independent magazine for Xero users, by Xero users. Find us online at: xumagazine.com<br />
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