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Unified Communication as a Service (UCaaS) Market - Global Industry Analysis, Size, Share, Growth, Trends, and Forecast 2016 - 2024

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<strong>Market</strong> for Integrated <strong>UCaaS</strong> to Gain Precedence over St<strong>and</strong>-alone <strong>Service</strong>s by <strong>2024</strong><br />

By deployment model, hosted <strong>UCaaS</strong> solutions led the market in 2015 <strong>and</strong> the segment is expected to<br />

retain its lead through <strong>2024</strong>. This is mainly owing to the rising adoption of Internet Protocol (IP) telephony<br />

across the world. The low total cost of ownership (TCO) <strong>and</strong> major advancements in cloud communication<br />

platforms are also supporting the adoption of hosted <strong>UCaaS</strong> solutions across various industry verticals.<br />

B<strong>as</strong>ed on service, telephony services emerged <strong>as</strong> the key contributor in the <strong>UCaaS</strong> market. The segment is<br />

expected to continue its lead through <strong>2024</strong> thanks to the growing adoption of hosted telephony <strong>as</strong> a part of<br />

enterprise <strong>UCaaS</strong> solutions.<br />

By delivery model, st<strong>and</strong>-alone services led the <strong>UCaaS</strong> market in 2015. However, by <strong>2024</strong>, the revenue<br />

generated by the integrated services segment is expected to surp<strong>as</strong>s that by st<strong>and</strong>-alone services. The rising<br />

dem<strong>and</strong> for integrated services across various businesses is likely to bring about this shift.<br />

This 173-page report gives readers a comprehensive overview of the <strong>Unified</strong> <strong>Communication</strong> <strong>as</strong> a<br />

<strong>Service</strong> (<strong>UCaaS</strong>) <strong>Market</strong>. Browse to unlock the hidden opportunities in this market@<br />

http://www.transparencymarketresearch.com/sample/sample.php?flag=S&rep_id=4162<br />

Asia Pacific to Present Several Opportunities for <strong>UCaaS</strong> Providers<br />

Geographically, North America headed the global <strong>UCaaS</strong> market in 2015 <strong>and</strong> the region is expected to<br />

continue to be the leading revenue generator throughout the forec<strong>as</strong>t period. This growth can be attributed<br />

to the presence of a m<strong>as</strong>sive tech-savvy workforce <strong>and</strong> advanced network infr<strong>as</strong>tructure in the region. The<br />

dem<strong>and</strong> for <strong>UCaaS</strong> is likely to incre<strong>as</strong>e in the coming years <strong>as</strong> vendors invest in sectors such <strong>as</strong> banking,<br />

financial services, <strong>and</strong> insurance (BFSI), consumer goods, retail, transportation <strong>and</strong> logistics, <strong>and</strong> telecom.<br />

This is likely to open up new offerings for <strong>UCaaS</strong>.<br />

Asia Pacific is forec<strong>as</strong>t to be the most rapidly growing market for <strong>UCaaS</strong> owing to the rising inclination<br />

of large companies toward <strong>UCaaS</strong> solutions. The region also presents immense opportunities for the<br />

establishment of contact center services due to a growing population proficient in the English language.<br />

Asia Pacific is a lucrative option for various businesses due to the availability of a comparatively cheaper<br />

workforce <strong>and</strong> rapid growth in emerging economies such <strong>as</strong> India <strong>and</strong> China. Campaigns such <strong>as</strong> ‘Make<br />

in India’ have led to the establishment of offices <strong>and</strong> manufacturing units in India, which is anticipated to<br />

further the need for <strong>UCaaS</strong> to stay connected with the headquarters situated at a different location.

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