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Introduction to the Special Issue: Bringing Status to the Table—Attaining, Maintaining, and Experiencing Status in Organizations and Markets

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Chen et al.: <strong>Introduction</strong> <strong>to</strong> <strong>the</strong> <strong>Special</strong> <strong>Issue</strong><br />

Organization Science 23(2), pp. 299–307, © 2012 INFORMS 301<br />

various means <strong>and</strong> status characteristics, <strong>in</strong>clud<strong>in</strong>g<br />

behavioral assertiveness (Anderson <strong>and</strong> Kilduff 2009),<br />

anger expression (Tiedens 2001), perceived competence<br />

(Ridgeway 1991), perceived confidence (Tormala et al.<br />

2007), favor exchange (Flynn et al. 2006), <strong>and</strong> access <strong>to</strong><br />

high-status allies <strong>and</strong> valuable networks (Thye 2000).<br />

Four papers <strong>in</strong> this special issue advance our knowledge<br />

with regard <strong>to</strong> status atta<strong>in</strong>ment dynamics. First,<br />

whereas past research tends <strong>to</strong> focus on <strong>the</strong> benefits<br />

<strong>and</strong> advantages of status, much less attention has<br />

been paid <strong>to</strong> <strong>the</strong> downside of status atta<strong>in</strong>ment. Two<br />

papers by Bendersky <strong>and</strong> her colleagues (Bendersky <strong>and</strong><br />

Hays 2012, Bendersky <strong>and</strong> Shah 2012) provide valuable<br />

<strong>in</strong>sights for <strong>the</strong> downside of status atta<strong>in</strong>ment for<br />

<strong>in</strong>dividual status seekers <strong>and</strong> groups <strong>in</strong> which status<br />

conflicts/contests among multiple status seekers occur.<br />

The paper by Bianchi et al. (2012) on status evaluation<br />

<strong>in</strong> an open source community suggests how organizational<br />

contexts may provide a particularly suitable<br />

sett<strong>in</strong>g for exam<strong>in</strong><strong>in</strong>g construction <strong>and</strong> diffusion processes<br />

of newly emergent status characteristics as well<br />

as deactivation of diffuse status characteristics such as<br />

age from external societal contexts. F<strong>in</strong>ally, <strong>the</strong> George<br />

et al. (2012) paper demonstrates how <strong>the</strong> notion of perceived<br />

upward mobility—i.e., perceived likelihood of<br />

future status atta<strong>in</strong>ment <strong>in</strong> one’s organization—could<br />

have a profound <strong>in</strong>fluence on <strong>the</strong> relationship between<br />

temporary <strong>and</strong> st<strong>and</strong>ard workers <strong>in</strong> blended workgroups<br />

<strong>and</strong> <strong>the</strong>ir organizational commitment <strong>and</strong> identification.<br />

Both papers by Bianchi et al. (2012) <strong>and</strong> George et al.<br />

(2012) show how unique features of modern organizational<br />

contexts (such as an open source community) <strong>and</strong><br />

arrangements (such as blended workgroups of temporary<br />

<strong>and</strong> st<strong>and</strong>ard workers) may create fertile grounds<br />

for exam<strong>in</strong><strong>in</strong>g atta<strong>in</strong>ment dynamics. In <strong>the</strong> follow<strong>in</strong>g, we<br />

give a brief <strong>in</strong>troduction <strong>to</strong> each of <strong>the</strong>se four papers.<br />

Downside of <strong>Status</strong> Atta<strong>in</strong>ment on<br />

Individual Performance<br />

In exam<strong>in</strong><strong>in</strong>g <strong>the</strong> performance effects of ga<strong>in</strong><strong>in</strong>g or los<strong>in</strong>g<br />

status <strong>in</strong> a task group over time, Bendersky <strong>and</strong><br />

Shah (2012) posit that <strong>the</strong> process of mov<strong>in</strong>g up <strong>in</strong> <strong>the</strong><br />

hierarchy can be quite costly because it requires status<br />

seekers <strong>to</strong> allocate valuable <strong>and</strong> scare resources <strong>to</strong>ward<br />

status-oriented goals <strong>and</strong> away from task goals, which <strong>in</strong><br />

turn leads <strong>to</strong> lower <strong>in</strong>dividual performance. Results from<br />

two longitud<strong>in</strong>al studies among part-time MBA participants<br />

confirm that over<strong>in</strong>vestment <strong>in</strong> status-enhanc<strong>in</strong>g<br />

activities such as <strong>in</strong>creas<strong>in</strong>g assertive communication<br />

(Anderson <strong>and</strong> Kilduff 2009) <strong>and</strong> favor exchange (Flynn<br />

et al. 2006) detracted <strong>in</strong>dividuals from <strong>the</strong>ir own performance<br />

over time, even though those status-enhanc<strong>in</strong>g<br />

behaviors did successfully help <strong>in</strong>dividuals atta<strong>in</strong> status.<br />

The f<strong>in</strong>d<strong>in</strong>gs of <strong>the</strong>se studies also shed light on <strong>the</strong><br />

dynamic processes of status order evolution.<br />

Downside of <strong>Status</strong> Atta<strong>in</strong>ment Contest on<br />

Group Performance<br />

In contrast <strong>to</strong> <strong>the</strong> focus on <strong>the</strong> downside of status atta<strong>in</strong>ment<br />

on <strong>in</strong>dividual performance, Bendersky <strong>and</strong> Hays<br />

(2012) exam<strong>in</strong>e <strong>the</strong> negative effects of status conflict—<br />

def<strong>in</strong>ed as disputes over people’s relative status positions<br />

<strong>in</strong> <strong>the</strong>ir group’s hierarchy—on group performance.<br />

Their results show that status conflict, a type of group<br />

conflict rarely considered <strong>in</strong> past organizational literatures,<br />

exerted a negative effect on group performance;<br />

fur<strong>the</strong>rmore, status conflict hurt group performance by<br />

underm<strong>in</strong><strong>in</strong>g <strong>in</strong>formation shar<strong>in</strong>g more than any o<strong>the</strong>r<br />

types of group conflict. In addition <strong>to</strong> call<strong>in</strong>g attention<br />

<strong>to</strong> <strong>the</strong> downside of status atta<strong>in</strong>ment on group outcomes,<br />

<strong>the</strong> <strong>in</strong>troduction of <strong>the</strong> status conflict concept is important<br />

for several <strong>the</strong>oretical reasons. First, it suggests that<br />

although status may be atta<strong>in</strong>ed based on an <strong>in</strong>dividual’s<br />

characteristics <strong>and</strong> behaviors, as we discussed above,<br />

status as a resource may be contested <strong>and</strong> negotiated.<br />

Thus, status hierarchies should be thought of as dynamically<br />

evolv<strong>in</strong>g social constructions, open <strong>to</strong> manipulation<br />

through efforts of <strong>the</strong> parties <strong>in</strong>volved ra<strong>the</strong>r than<br />

as l<strong>in</strong>ear relationships between <strong>in</strong>dividual characteristics<br />

<strong>and</strong> <strong>in</strong>dividual status atta<strong>in</strong>ment. Second, consideration<br />

of status conflict exp<strong>and</strong>s <strong>the</strong> scope of consideration of<br />

conflict types <strong>and</strong> suggests that it may produce more<br />

competitive processes than process conflict, task conflict,<br />

<strong>and</strong> relationship conflict (Jehn <strong>and</strong> Mannix 2001), which<br />

have garnered much attention <strong>in</strong> past group research.<br />

Impact of Organizational Norms on Selection of<br />

<strong>Status</strong> Characteristics<br />

Bianchi et al. (2012) use status characteristics <strong>the</strong>ory<br />

(Berger et al. 1977, Wagner <strong>and</strong> Berger 1993) <strong>to</strong> add <strong>to</strong><br />

our underst<strong>and</strong><strong>in</strong>g of social status with<strong>in</strong> organizations<br />

by expla<strong>in</strong><strong>in</strong>g why organizations matter <strong>in</strong> determ<strong>in</strong><strong>in</strong>g<br />

which status characteristics will be activated <strong>to</strong> affect<br />

<strong>in</strong>dividual status atta<strong>in</strong>ment with<strong>in</strong> task groups. By analyz<strong>in</strong>g<br />

status rank<strong>in</strong>gs with<strong>in</strong> an organization of open<br />

source software programmers, <strong>the</strong>y f<strong>in</strong>d that <strong>the</strong> organization<br />

develops its own unique shared belief system,<br />

which <strong>in</strong>culcates ac<strong>to</strong>rs with beliefs about status characteristics<br />

that are potentially unique with<strong>in</strong> <strong>the</strong> boundaries<br />

of <strong>the</strong> organization. Specifically, <strong>the</strong>y f<strong>in</strong>d that<br />

through <strong>the</strong> process of status construction <strong>and</strong> diffusion<br />

(Ridgeway <strong>and</strong> Balkwell 1997), members of <strong>the</strong> open<br />

source organization created new status markers, such as<br />

location, that are only mean<strong>in</strong>gful for <strong>the</strong> organization<br />

<strong>and</strong> selectively nullify societally mean<strong>in</strong>gful diffuse status<br />

characteristics, such as education <strong>and</strong> age. To our<br />

knowledge, <strong>the</strong>ir study is <strong>the</strong> first study <strong>in</strong> <strong>the</strong> expectations<br />

state tradition <strong>to</strong> demonstrate an outcome for an<br />

organization-level selection process for status characteristics.<br />

This paper adds <strong>to</strong> status characteristics <strong>the</strong>ory<br />

by demonstrat<strong>in</strong>g <strong>the</strong> powerful impact of organizational

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