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Auto Torque - Summer 2017

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✓ Top up your oil with the<br />

correct grade and top up<br />

✓ Headlamp beam adjusters ✓ First aid kits<br />

✓ GB stickers ✓ Torch<br />

✓ Self breathalyser - E sential in France!<br />

✓ Warning triangle - Legal requirement on the<br />

✓ High-vis jackets - Required whilst driving<br />

continent, and very handy to have in the UK.<br />

in France, Italy or Spain, as we l as a warniing<br />

triangle and GB sticker.<br />

✓ Road test (including checking,<br />

transmi sion, engine, di f,<br />

clutch and body report)<br />

SUMMER <strong>2017</strong><br />

INSIDE<br />

MEET THE DreamDrive WINNERS!<br />

DARTS LEGEND PETER ‘SNAKEBITE’ WRIGHT<br />

WEST MIDLANDS AMBULANCE SERVICE<br />

AIR CONDITIONING<br />

GET FULLY CHARGED WITH OUR BATTERIES<br />

HOLIDAY DRIVING<br />

<br />

HOLIDAY DRIVING CHECK LIST<br />

CHECK THE BRAKES,<br />

CHECK<br />

STEERING<br />

THE RADIATOR<br />

SUSPENSION<br />

& DRIVELINE<br />

CHECK THE BATTERY<br />

& CHARGING SYSTEMS<br />

CHECK<br />

THE OIL<br />

CHECK THE<br />

COOLANT<br />

TRANSMISSION<br />

FLUID &<br />

TOP UP<br />

DON’T FORGET<br />

CHECK THE TYRES,<br />

TYRE TREAD &<br />

AIR PRESSURE<br />

CHECK THE<br />

LIGHTS ARE<br />

WORKING &<br />

THE HEADLIGHTS<br />

ARE CLEAN<br />

CHECK THE<br />

WINDSCREEN<br />

SCREEN<br />

WASH,<br />

& WIPERS<br />

MAKE<br />

SURE THE<br />

VEHICLE<br />

IS FULLY<br />

SERVICED!<br />

CONTACT YOUR LOCAL PARTS ALLIANCE BRANCH<br />

FOR A FREE HOLIDAY DRIVING ESSENTIALS POSTER!<br />

CONTACT YOUR LOCAL PARTS ALLIANCE<br />

BRANCH FOR ALL YOUR HOLIDAY ESSENTIALS<br />

PARTS ALLIANCE<br />

CUSTOMERS<br />

FLYING HIGH!<br />

VOICE TO THE MOTOR TRADE


Look<br />

out for the<br />

exciting initiatives<br />

to be launched <strong>2017</strong><br />

Servicesure <strong>Auto</strong>centres<br />

is the UK’s fastest growing<br />

network of garages.<br />

Established in 2004, it is a nationwide group of likeminded<br />

garages working to a strict set of business practices and quality<br />

standards.<br />

Membership is by invitation only and the many advantages include access to business<br />

planning, workshop efficiency programmes, marketing support and money saving services.<br />

Members also benefit from being able to offer the best in industry National Warranty Scheme<br />

which guarantees all the replacement parts* that have been fitted to your customer’s vehicle.<br />

Terms and conditions apply.<br />

Other benefits include:<br />

• Insurance packages for<br />

workshops<br />

• Courtesy cars<br />

• Car sales and leasing<br />

For details visit<br />

servicesureautocentres.com<br />

or call 0330 041 2118<br />

• Service plans<br />

• Waste management<br />

• New profit opportunities<br />

• Workwear, hygiene and<br />

laundry solutions<br />

• Online technical support<br />

• Local advertising<br />

• Face-to-Face business<br />

management and help<br />

And much more…<br />

*Parts must be purchased from The Parts Alliance and associate members


1m x 2m Perspex Sign copy.pdf 1 09/12/2015 08:56<br />

1m x 2m Perspex Sign copy.pdf 1 09/12/2015 08:56<br />

Welcome to the June<br />

issue of <strong>Auto</strong><strong>Torque</strong><br />

This is the second edition of our new-look magazine, the<br />

voice to the motor trade from The Parts Alliance. Since the<br />

last issue we’ve had six lucky winners of our ‘Dream Drive’<br />

Route 66 holiday, which will see six mechanics and their<br />

partners jetting off to America!<br />

Last month we had more fantastic prizes to give away, with<br />

three mechanics winning Spitfire flights! We’ve also offered<br />

a further 40 fabulous flying prizes – skydives, helicopter<br />

flights, flying lessons and balloon rides, with customers who<br />

bought from our steering and suspension range now waiting<br />

to hear if they will be one of the lucky winners.<br />

As we move into summer, we’re maintaining our commitment<br />

to bringing you the best selection of quality parts, and<br />

continuing to expand our range to give you the widest<br />

selection of parts, right first time and on time.<br />

An example of this is the relaunch of our superb DriveTec<br />

range, including fluids, braking and wipers, available from<br />

your local Parts Alliance branch. We also have our new<br />

Powatec range of automotive chemicals, brought to you by<br />

Bluechem, a worldwide partner of the automotive industry.<br />

Remember, as well as this quarterly magazine, look out for<br />

our monthly email, bringing you the latest news from the<br />

motoring industry, technical information, features and offers.<br />

Look out for it in your inbox soon!<br />

We hope you have a great summer!<br />

04<br />

09<br />

10<br />

12<br />

14<br />

18<br />

20<br />

23<br />

24<br />

26 DELPHI<br />

Diagnostics<br />

27<br />

31<br />

32<br />

LIVING THE Dream<br />

A chance to meet the winners.<br />

THE PARTS ALLIANCE<br />

CUSTOMERS FLY HIGH!<br />

The iconic Spitfire.<br />

REPLACE IN PAIRS<br />

Always replace coil springs in axle pairs.<br />

STAY ICE COOL THIS SUMMER<br />

Our new IceStation brochure has arrived.<br />

Contact your local branch to get your copy.<br />

HOLIDAY DRIVING<br />

CHARGING AHEAD<br />

<strong>Auto</strong>motive battery operating status, lifespan<br />

and replacement conditions.<br />

PRODUCT RANGE:<br />

MANN FILTERS<br />

POLYBUSH RESOLVES<br />

SUSPENSION BUSH ISSUES<br />

FOR WMAS<br />

BRAKE GREASE<br />

Delphi explain why it’s better<br />

than copper grease.<br />

CELEBRATING YOUR SUCCESS<br />

Share your successes, let us know at<br />

editor@autotorque.news<br />

EXHAUSTS & EMISSIONS<br />

A2A Exhausts: Features and Benefits.<br />

View from a garage network.<br />

34 & PETER’SNAKEBITE’ WRIGHT<br />

Q&A with the darts star.<br />

38<br />

41<br />

43<br />

45<br />

46<br />

LIQUID ASSETS<br />

Maximise your service revenue<br />

OE BULBS AS PART<br />

OF A SERVICE: OSRAM<br />

MOBILITY FOR TOMORROW<br />

TRADE NEWS<br />

Independent garages on top.<br />

MOT NEWS<br />

Annual training pass mark to be increased.<br />

CONTACT YOUR LOCAL PARTS ALLIANCE BRANCH OR VISIT OUR WEBSITE AUTOTORQUE.NEWS<br />

3


A<br />

DreamDrive<br />

COME TRUE<br />

Lorna Marshall of G L Marshall, Huntly,<br />

Aberdeenshire<br />

Customer of Dingbro Elgin<br />

Q Tell us a bit about your business …<br />

A My husband and I opened our garage in 1990. We employ eight<br />

members of staff, including our son who works here as a<br />

mechanic. We pride ourselves on providing high quality work<br />

for our loyal customer base. We offer repairs, diagnostics, air<br />

conditioning and MOTs on all makes of cars and LCVs.<br />

Q What was your reaction when your scratch card revealed the<br />

Route 66 prize?<br />

A We were away when the winning scratch card was found. When<br />

we came back to work, we were greeted with the great news that<br />

we’d won! We’d been scratching the cards throughout March<br />

and April in hope but we never really expected to win the trip,<br />

so it was a tremendous surprise.<br />

Q What sights and places are you most looking forward to visiting?<br />

A We’re hoping to visit as many as possible. I’m sure the Grand<br />

Canyon will be awe-inspiring and it’s high on our list.<br />

Q When are you going on the road trip?<br />

A We haven’t decided yet – possibly September this year.<br />

Q What do you think it will be like driving along the open roads<br />

of Route 66?<br />

A My husband Graham will be driving, so I’m keen to see the<br />

differences between the states as we travel through them. We<br />

can’t wait to soak up the atmosphere of America.<br />

Q Why do you choose to fit Delphi braking?<br />

A We’re committed to high quality, which is reflected in our choice<br />

of braking brand. As a garage owner you want the peace of<br />

mind that the parts you’re fitting are good quality and that<br />

customers won’t have issues with them. We never have any<br />

problems with Delphi.<br />

Steve Patch of W & M Stevens,<br />

High Wycombe, Hertfordshire<br />

Customer of Allparts High Wycombe<br />

Q Tell us a bit about your business …<br />

A We’re over 60 years old and offer servicing, repairs and MOTs.<br />

My grandmother opened the garage in the early 1950s, initially<br />

repairing motorbikes. In the early 1970s my father and uncle<br />

started working here, with me following in their footsteps in<br />

1993. My dad is now 70 and he’s still involved in the day-to-day<br />

running of the garage.<br />

Q What was your reaction when your scratch card revealed the<br />

Route 66 prize?<br />

A I’m sure like all the other winners, I was shocked! We’d had a<br />

gloomy few months as one of the brothers that started the garage<br />

had recently passed away. Winning the road trip lifted the<br />

morale around the family.<br />

Q What sights and places are you most looking forward to visiting?<br />

A I really like muscle cars, so I’m looking forward to Cadillac<br />

Ranch. Eating authentic America steaks sounds very appealing<br />

too. For my partner, Chicago, Lake Michigan and Las Vegas will<br />

be highlights.<br />

Q When are you going on the road trip?<br />

A Late spring or early summer next year; to give us plenty of time<br />

to plan the trip.<br />

Q What do you think it will be like driving along the open roads<br />

of Route 66?<br />

A I’m looking forward to the long open roads and sheer scale of<br />

the place. The roads in the UK are so busy, so I can’t wait to<br />

drive for miles and miles without seeing another car.<br />

Q Why do you choose to fit Delphi braking?<br />

A Reliability, quality and price. We’ve been fitting Delphi for<br />

a long time and never have any issues with them.<br />

CHICAGO ST. LOUIS<br />

4


In March and April The Parts Alliance and Delphi ran the<br />

Dream Drive promotion. During the two month promotion<br />

customers could win a multitude of prizes, including six once<br />

in a lifetime road trips along the iconic Route 66 in America.<br />

We caught up with the six lucky winners of the amazing road<br />

trip, to find out more about their garages, their reaction to<br />

winning the star prize and where they’re most looking forward<br />

to visiting when they travel stateside.<br />

Dave Bailey of Major Motors,<br />

Newcastle-under-Lyme, Staffordshire<br />

Customer of CES Stoke<br />

Q Tell us a bit about your business …<br />

A My father started our garage in the 1970s and I joined him a<br />

decade later in the mid-80s. We have ten staff and although Dad<br />

has now retired, both my wife and sister work in the office here,<br />

so it’s very much a family business. Whilst most of our customers<br />

are local, some travel from Manchester, Birmingham and even<br />

London, so I guess we’re doing something right.<br />

Q What was your reaction when your scratch card revealed the<br />

Route 66 prize?<br />

A Complete disbelief to be honest. You always hope you might<br />

win, but never really think it’s going to be you.<br />

Q What sights and places are you most looking forward to visiting?<br />

A Since winning I’ve been watching a DVD of Billy Connelly<br />

travelling along Route 66 to find out more about the trip.<br />

Naturally I’m looking forward to the main attractions such as<br />

Las Vegas and the Grand Canyon. Equally, driving through the<br />

old towns and past the old railway lines will be an experience.<br />

Q When are you going on the road trip?<br />

A It’s our 25th wedding anniversary next May, so we’re going<br />

then. We plan to be in Las Vegas on the day of our anniversary.<br />

Q What do you think it will be like driving along the open roads<br />

of Route 66?<br />

A The stunning scenery and freedom of the open road will be<br />

incredible. We’re going to start in Los Angeles, so I can drive the<br />

Mustang Convertible.<br />

Q Why do you choose to fit Delphi braking?<br />

A It’s a really good product at the right price. We simply don’t get<br />

any complaints from customers after fitting Delphi brakes.<br />

Adam Rogers of A1 Motorist Centre,<br />

Broadstairs, Kent<br />

Customer of SC Motor Factors Thanet<br />

Q Tell us a bit about your business …<br />

A I opened the garage 10 years ago. There’s now 15 members of<br />

staff here, working on all makes and models. I’ve got five repair<br />

ramps, an MoT bay and an alignment centre. We offer<br />

performance tuning too.<br />

Q What was your reaction when your scratch card revealed the<br />

Route 66 prize?<br />

A One word - ‘gobsmacked’! To be honest I was totally taken<br />

aback and it’s taken a little while to sink in that I’ll actually be<br />

driving along Route 66.<br />

Q What sights and places are you most looking forward to visiting?<br />

A The Grand Canyon, Meteor Crater and Cadillac Ranch are<br />

‘must do’s’. It would be rude not to stand on the corner in<br />

Winslow, Arizona as well. It’s a line from The Eagles classic<br />

‘Take It Easy’ and I’m sure any Eagles fan would do the same.<br />

Q When are you going on the road trip?<br />

A We haven’t decided yet.<br />

Q What do you think it will be like driving along the open roads<br />

of Route 66?<br />

A I’m sure it’s going to be breathtaking. We’re looking forward<br />

to seeing all the old diners and we plan to stay on the old<br />

‘historic’ Route 66 as much as possible.<br />

Q Why do you choose to fit Delphi braking?<br />

A We only ever fit Delphi braking. The phrase ‘fit and forget’ really<br />

does apply to Delphi brake pads and discs.<br />

GRAND CANYON<br />

LAS VEGAS<br />

5


A DREAMDRIVE COME TRUE<br />

Adrian Pilling of A & A <strong>Auto</strong>care,<br />

Chorley, Lancashire Customer of BBC<br />

Superfactors Chorley<br />

Q Tell us a bit about your business …<br />

A I’ve been working in the industry for 36 years, so I’ve seen a<br />

lot of change in that time. I bought the garage two days before<br />

Christmas in 2005. My wife and sister, (who are both called<br />

Mandy!) and three mechanics work here. We offer Class I, II and<br />

IV MoTs, plus servicing and repairs on all makes and models.<br />

Q What was your reaction when your scratch card revealed the<br />

Route 66 prize?<br />

A I thought it was a wind-up! I phoned up the Chorley branch and<br />

was totally amazed when they confirmed I’d genuinely won.<br />

Route 66 was on my bucket list and whilst my mates are pleased<br />

I’ve won, they’re a little jealous too.<br />

Q What sights and places are you most looking forward<br />

to visiting?<br />

A We’ll be travelling the traditional way, starting in Chicago,<br />

going from east to west. We’re still planning the trip but<br />

The Grand Canyon is a must.<br />

Q When are you going on the road trip?<br />

A It’s our 25th wedding anniversary next year, so we’re going in<br />

June 2018. We wanted a special holiday to celebrate and<br />

driving along Route 66 will certainly be special. My wife is<br />

really excited about the trip.<br />

Q What do you think it will be like driving along the open roads<br />

of Route 66?<br />

A Hopefully it’ll be just like you see on TV. I’m imagining long<br />

stretches of open road, in a convertible, with the sun<br />

behind us.<br />

Q Why do you choose to fit Delphi braking?<br />

A I’ve been fitting Delphi for years, including their engine<br />

management range and diesel components, and throughout all<br />

that time their parts have been spot on. I want great quality at<br />

competitive prices, which I get from Delphi.<br />

Gordon Mitchell of Lowermill<br />

Garage, Glasgow<br />

Customer of Dingbro East Kilbride<br />

Q Tell us a bit about your business …<br />

A It’s a well-established garage that’s been trading for over<br />

50 years. The garage was opened by friends of my parents<br />

and then 20 years ago I became the owner. We’re your typical<br />

garage offering servicing, MoTs, general repairs and diagnostics.<br />

Q What was your reaction when your scratch card revealed the<br />

Route 66 prize?<br />

A I was totally surprised and so was the branch manager at<br />

Dingbro. He thought I was joking with him until he received my<br />

photo of the winning scratch card.<br />

Q What sights and places are you most looking forward<br />

to visiting?<br />

A A friend of mine has done the same trip, so I’ll be taking his<br />

advice on what to see. I’m sure the big cities of Chicago and<br />

Los Angeles will be great places. I’ve always wanted to visit<br />

Las Vegas, so I’m looking forward to spending a few<br />

days there.<br />

Q When are you going on the road trip?<br />

A It’ll be next year, possibly in May.<br />

Q What do you think it will be like driving along the open roads<br />

of Route 66?<br />

A I’ve been told that whilst the distances are long, the lack of traffic<br />

means you cover them quite quickly. The stretches of open road<br />

should give plenty of opportunity to marvel at the surroundings.<br />

Q Why do you choose to fit Delphi braking?<br />

A They’re a leading brand and nine times out of ten we fit Delphi<br />

brakes. I know I’m getting OE quality brakes and no hassles<br />

after fitting.<br />

LOS ANGELES


CONTACT YOUR LOCAL BRANCH FOR YOUR MOT PARTS<br />

MOT SEASON<br />

You put your trust in your brakes every day. So it makes sense<br />

to fit a brand that you trust too. For brakes that are designed<br />

and manufactured to meet the same standards of performance,<br />

reliability and longevity as the OE. Trust Delphi.<br />

delphiautoparts.com


SPITFIRE FLIGHT<br />

STEERING & SUSPENSION<br />

CUSTOMERS<br />

FLY HIGH!<br />

During May, we gave customers the chance to win some amazing flying<br />

prizes, with every purchase from our steering & suspension range.<br />

Three Parts Alliance customers will soon be swooping over<br />

the white cliffs of Dover in a Spitfire!<br />

Over 20,000 Spitfires were built, and played a major role throughout World War 2. These aircraft are<br />

synonymous with the Battle of Britain, and continue to thrill at airshows to this day. The Spitfire has a<br />

maximum speed of 370mph and can climb to over 36,000 feet at a rate of 2,600 feet per minute.<br />

This iconic Battle of Britain aeroplane<br />

is a legend of the skies, with its famous<br />

elliptical shaped wings and 27-litre<br />

V-12 piston Rolls Royce Merlin engine.<br />

Almost 150,000 Merlin engines were<br />

built between 1933 and 1950, at a cost<br />

of £2,000 each.<br />

The Spitfire’s Merlin engine produces<br />

over 1,000 horsepower.<br />

Rolls-Royce Merlin III specifications<br />

Type:<br />

Inline liquid-cooled internal combustion<br />

engine<br />

Configuration:<br />

12-cylinder 60-degree upright vee<br />

Valve train:<br />

Overhead camshaft-actuated, two intake<br />

and two exhaust valves per cylinder,<br />

sodium-cooled exhaust valve stems<br />

Fuel system:<br />

Updraft carburetor with automatic<br />

mixture control<br />

Oil system:<br />

Dry sump with one pressure pump and<br />

two scavenge pumps.<br />

Cooling system:<br />

Pure ethylene-glycol cooling mixture,<br />

unpressurized.<br />

Supercharger:<br />

Single-speed, single stage.<br />

Capacity:<br />

1,648.96 cu in (27.04 l)<br />

Maximum power:<br />

1,030 hp at 3,000 rpm at 5,500 ft<br />

(1,680 m)<br />

Weight:<br />

1,375 lbs (623,6 kg)<br />

CONTACT YOUR LOCAL PARTS ALLIANCE BRANCH FOR ALL OF YOUR STEERING & SUSPENSION NEEDS 9


REPLACE IN PAIRS<br />

STEERING & SUSPENSION<br />

REPLACE IN PAIRS<br />

ALWAYS REPLACE COIL SPRINGS IN AXLE PAIRS<br />

<strong>Auto</strong>motive suspension springs are a<br />

central and dynamic component of a<br />

vehicle’s suspension system, constantly<br />

working to absorb shocks and deal with<br />

uneven road surfaces. After many millions<br />

of cycles, even the best made springs may<br />

break or become tired and begin to sag,<br />

causing the vehicle ride height to become<br />

uneven.<br />

When this happens, garages too often<br />

replace just the defective spring rather than<br />

an axle pair. Failure to replace in pairs<br />

can have multiple negative consequences,<br />

conceivably costing significantly more<br />

than just the price of an extra spring.<br />

Coil springs across an axle degrade<br />

at around the same rate during normal<br />

use, as they are exposed to the same<br />

conditions, meaning that when one sags<br />

or breaks (if both were fitted at the same<br />

time) the other will not be far behind.<br />

Replacing in pairs will return a vehicle<br />

to its original ride height and comfort.<br />

However when just one spring is replaced,<br />

an imbalance will most likely be created<br />

resulting in an uneven ride. This can lead<br />

to more stress being exerted on the spring<br />

that has not been replaced, reducing its<br />

life expectancy.<br />

10 CONTACT YOUR LOCAL PARTS ALLIANCE BRANCH FOR ALL OF YOUR STEERING & SUSPENSION NEEDS


REPLACE IN PAIRS<br />

STEERING & SUSPENSION<br />

Since coil springs are so central to the overall handling of a vehicle, the imbalance resulting<br />

from a failure to replace in pairs can cause multiple significant safety risks. These include:<br />

LESS RESPONSIVE STEERING<br />

The older spring cannot effectively transfer weight<br />

to the other springs during cornering, especially if it<br />

has been weakened or begun to sag. This leads to<br />

increased body roll in bends.<br />

LESS SECURE ROAD HOLDING<br />

During cornering, a sagging spring will experience<br />

increased compression, but with less stored mechanical<br />

energy available to keep the vehicle balanced and<br />

transfer weight evenly. This will introduce a ‘lean’<br />

during cornering which can adversely affect road<br />

holding.<br />

INCREASED BRAKING DISTANCE<br />

During braking, more of the vehicle’s weight transfers<br />

from the rear tyres to the front tyres, causing the nose to<br />

dip forward (known as ‘dive’). Uneven balance across<br />

the front axle can occur under braking, potentially<br />

increasing stress on the spring that has not been<br />

replaced. This in turn will reduce the friction on the<br />

other tyres and increase the distance required to stop.<br />

INCREASED TYRE WEAR<br />

Increased pressure is exerted upon the tyre where the<br />

spring has not been replaced, leading to faster wear<br />

and eventually a bill for new tyres - potentially many<br />

times the cost of a coil spring.<br />

It is therefore important for workshops to encourage<br />

customers to replace springs in axle pairs, just as<br />

they would with brake pads or discs. By replacing in<br />

pairs, the customer actually makes a cost saving, as<br />

the labour to replace two springs during the same job<br />

will be cheaper than the labour for replacing individual<br />

springs twice within a short period. Not to mention the<br />

inconvenience of repeatedly having the vehicle off the<br />

road!<br />

Lesjöfors produce the world’s largest range of coil<br />

springs, featuring more than 10,000 applications<br />

covering the majority of European and<br />

Asian vehicles on the road today.<br />

At the Parts Alliance we offer a<br />

3 year warranty on all Lesjöfors<br />

springs. Lesjöfors springs hold<br />

the same quality as OE and can<br />

be installed with confidence.<br />

CONTACT YOUR LOCAL PARTS ALLIANCE BRANCH FOR ALL OF YOUR STEERING & SUSPENSION NEEDS<br />

11


AIR CONDITIONING<br />

ICESTATION<br />

STAY ICE COOL<br />

THIS SUMMER<br />

➤ Over 50% of the UK vehicle parc have air conditioning.<br />

➤ There are currently 17.5 million vehicles with air conditioning and this continues<br />

to increase.<br />

➤ As vehicle technology continues to evolve, new specialist tools are required for<br />

servicing, diagnostics and repairs.<br />

➤ The Parts Alliance works directly with equipment and tool manufacturers to<br />

ensure we provide the best equipment and product support in the business.<br />

➤ We offer the latest tools and equipment to deal with any diagnostic, service<br />

or repair situation.<br />

THE PARTS ALLIANCE GROUP HAVE VAST STOCKS OF THE TOP<br />

MOVING AIR CON PARTS ALL AVAILABLE TO YOU SAME DAY &<br />

COMPETITIVELY PRICED.<br />

CONDENSERS<br />

COMPRESSORS<br />

AUXILIARY FANS<br />

ACCUMULATORS<br />

RECEIVER – DRIERS<br />

TOOLS & CONSUMABLES<br />

COMPRESSOR CONTROL VALVES<br />

PRESSURE SWITCHES & TRANSDUCERS<br />

Contact your local Parts Alliance<br />

branch for our new IceStation<br />

brochure, and ALL of your air<br />

conditioning needs.<br />

Air Conditioning Specialist Tools & Equipment<br />

1<br />

P1365_210x210IcestationBrochure.indd 1 08/05/<strong>2017</strong> 16:09<br />

12 CONTACT YOUR LOCAL PARTS ALLIANCE BRANCH TO FIND OUT MORE ABOUT OUR AIR CON RANGE


Bringing Innovative Technology to the Aftermarket<br />

Each new generation of OE suspension technology will eventually become an aftermarket service<br />

opportunity. When it does, Monroe ® will be there to provide the world-class products and support<br />

you need. Because as a premier global OE manufacturer, we help establish a standard of ride<br />

and handling excellence at every stage of a vehicle's life.<br />

Start stocking Monroe ® shocks and struts today.<br />

Contact your representative for details.<br />

www.monroe-oespectrum.com<br />

13


HELP YOUR CUSTOMERS<br />

AVOID ‘SHOCKING’<br />

HOLIDAY DRIVING<br />

As your customers prepare for the holiday season, there are<br />

a number of checks you can do to make sure their vehicles<br />

are in safe operating condition.<br />

As millions take to the roads for the holidays, only a fraction will remember to<br />

perform comprehensive inspections of key vehicle systems, including brakes,<br />

tyres, lights and shock absorbers. That’s right, shock absorbers. Many vehicle<br />

owners are surprised to learn that the primary role of a shock absorber is to help<br />

protect their safety through precise steering, stopping and stability characteristics<br />

in a full range of driving situations.<br />

“Shock absorbers are often referred to as ‘ride control’ components within<br />

the automotive trade, because that term more clearly describes their true<br />

function,” said Brian Sanders, business support manager UK, for Monroe shocks<br />

manufacturer Tenneco Inc. “They help control how your vehicle reacts to the<br />

road under all driving situations, and play vital roles in keeping you safe by<br />

complementing the performance of your tyres, brakes and other steering and<br />

suspension components.”<br />

<strong>Auto</strong>motive service representatives recommend that shocks be thoroughly<br />

inspected and tested for wear at least annually and worn units replaced by at<br />

least 80,000 kilometers. It is important to follow this replacement benchmark<br />

because these components can lose their effectiveness in a very gradual and<br />

almost imperceptible manner.<br />

“<br />

Think of how our<br />

eyesight changes<br />

throughout our lives<br />

– we might not notice<br />

the change from day<br />

to day, but after a year<br />

or two it can be quite<br />

significant, the same<br />

can be true of your<br />

shocks’ performance.<br />

As they wear out we<br />

are losing the steering,<br />

stopping and stability<br />

characteristics that help<br />

us avoid accidents.<br />

Brian Sanders, Tenneco Inc<br />

“<br />

14<br />

CONTACT YOUR LOCAL PARTS ALLIANCE BRANCH FOR ANY OF YOUR STEERING & SUSPENSION NEEDS


✓ Top up your oil with the<br />

co rect grade and top up<br />

✓ Self breathalyser - Essential in France!<br />

✓ Warning triangle - Legal requirement on the<br />

✓ High-vis jackets - Required whilst driving<br />

continent, and very handy to have in the UK.<br />

in France, Italy or Spain, as we l as a warn ing<br />

triangle and GB sticker.<br />

✓ Road test (including checking,<br />

transmi sion, engine, di f,<br />

clutch and body report)<br />

UNDERSTANDING THE<br />

‘SAFETY TRIANGLE’<br />

One way to understand the importance of properly<br />

functioning shock absorbers is through a vehicle<br />

system known as the ‘Safety Triangle’. This system of<br />

interconnected undercar components – including tyres,<br />

brakes, shocks and other steering and suspension parts<br />

– is the primary contributor to safe steering, stopping<br />

and stability.<br />

One worn part in this system can compromise the<br />

effectiveness of the others, as seen in the following<br />

influences of worn shocks:<br />

• Worn ride control components can affect steering<br />

by reducing tyre grip and permitting increased<br />

body sway;<br />

• They can affect stopping by allowing severe<br />

spring oscillation and permitting excessive weight<br />

transfer to the front wheels;<br />

• And they can affect stability by permitting excessive<br />

side-to-side weight transfer around curves.<br />

Replacing worn shocks can also help protect other<br />

expensive vehicle components from premature wear. For<br />

example, worn shocks can accelerate brake-pad wear by<br />

permitting excessive back-to-front weight transfer during<br />

stops. They also can lead to abnormal wear of tyres and<br />

suspension components such as tie rods, ball joints and<br />

control arms.<br />

<br />

HOLIDAY DRIVING CHECK LIST<br />

CHECK THE BRAKES,<br />

STEERING<br />

SUSPENSION<br />

& DRIVELINE<br />

CHECK THE BATTERY<br />

& CHARGING SYSTEMS<br />

CHECK<br />

THE OIL<br />

CHECK THE<br />

COOLANT<br />

TRANSMISSION<br />

FLUID &<br />

TOP UP<br />

DON’T FORGET<br />

✓ Headlamp beam adjusters ✓ First aid kits<br />

✓ GB stickers ✓ Torch<br />

CHECK<br />

THE RADIATOR<br />

CHECK THE TYRES,<br />

TYRE TREAD &<br />

AIR PRESSURE<br />

CHECK THE<br />

LIGHTS ARE<br />

WORKING &<br />

THE HEADLIGHTS<br />

ARE CLEAN<br />

CHECK THE<br />

WINDSCREEN<br />

SCREEN<br />

WASH,<br />

& WIPERS<br />

MAKE<br />

SURE THE<br />

VEHICLE<br />

IS FULLY<br />

SERVICED!<br />

However, make no mistake, the number one reason to<br />

replace worn shocks is to protect the safety of drivers<br />

and passengers, and this need is especially pressing as<br />

people take to the roads for the holiday season.<br />

“As millions of consumers plan their upcoming holiday<br />

trips, we urge them to add a comprehensive vehicle safety<br />

inspection to their preparations,” Sanders said. “This one<br />

added step can help keep them safer on the road and<br />

ensure that their holidays are as enjoyable and relaxing as<br />

they had hoped.”<br />

CONTACT YOUR LOCAL PARTS ALLIANCE BRANCH<br />

FOR A FREE HOLIDAY DRIVING ESSENTIALS POSTER!<br />

CONTACT YOUR LOCAL PARTS ALLIANCE<br />

BRANCH FOR ALL YOUR HOLIDAY ESSENTIALS<br />

®<br />

CONTACT YOUR LOCAL PARTS ALLIANCE BRANCH FOR ANY OF YOUR STEERING & SUSPENSION NEEDS<br />

15


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+ Garage focused battery check scheme Coming soon!<br />

+ OE supplier to the world’s top vehicle manufacturers<br />

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Trade lookup: fit.yuasa.co.uk Consumer website: www.yuasa.com


BATTERIES TITLE SUBTITLE<br />

AUTOMOTIVE OTHER INFO BATTERIES & THEIR LIFESPAN<br />

CHARGING<br />

<strong>Auto</strong>motive Battery Operating States, Lifespan &<br />

STATE OF<br />

CHARGE (SOC)<br />

STATE OF<br />

HEALTH (SOH)<br />

The State of Charge of an automotive battery is expressed<br />

as Open Circuit Voltage (OCV) and is the force used to push<br />

the starting current known as Cold Cranking Amps (CCA)<br />

through the starter circuit to the starter motor.<br />

Assuming a battery is fully charged with a high OCV and has<br />

a good State of Health (SOH), the high OCV will enable the<br />

battery to repeatedly supply sufficient CCA to start the engine<br />

and achieve approximately 100% of its starting capacity.<br />

If a battery has a low OCV its ability to force CCA through<br />

the starter circuit is reduced resulting in a possible non-start<br />

even though the battery has a good SOH.<br />

The SOH of an automotive battery is expressed as Cold<br />

Cranking Amps (CCA) and is the starting capacity the OCV<br />

is capable of forcing to the starter motor via the starter circuit.<br />

Each time a battery is discharged and recharged (cycled) a<br />

small amount of the plate material that chemically reacts with<br />

the sulphuric acid in electrolyte solution to produce electricity<br />

is permanently lost.<br />

Over time and dependent on factors such as operating<br />

temperature, operating state of charge and duty cycle this<br />

natural usage of the plate material will eventually result in a<br />

slow but steady reduction in the SOH of the battery and its<br />

ability to produce the CCA required by the starter motor.<br />

While it is impossible to stipulate a maximum or minimum<br />

battery life expectancy due to the possible variations in<br />

the operating conditions of the battery this ageing and<br />

deterioration will eventually result in the failure of the battery<br />

to start the engine.<br />

18<br />

CONTACT YOUR LOCAL PARTS ALLIANCE BRANCH TO PLACE AN ORDER<br />

CONTACT YOUR LOCAL PARTS ALLIANCE BRANCH FOR ALL OF YOUR BATTERY NEEDS


logo pa updated_AllWhite.pdf 1 02/11/2015 14:32<br />

AHEAD<br />

Replacement Conditions By Ian Newham, Training Manager at GS Yuasa Battery Sales UK Ltd<br />

BATTERY FAILURE &<br />

DIAGNOSTICS<br />

DRIVETEC<br />

BATTERIES<br />

Taking these two operating states of an automotive battery into<br />

consideration it is easy to confuse SOC with SOH and make<br />

incorrect diagnostic assumptions when battery failure occurs.<br />

If the battery SOC is low but it has a good SOH engine starting<br />

capability can be recovered by recharging the battery and<br />

restoring its ability to push the available CCA through the starter<br />

circuit.<br />

However, if the SOC is high but the SOH is low as the battery<br />

plate material has deteriorated over time to a level that cannot<br />

support the demands placed on it by the starter motor, a nonstart<br />

situation is likely to occur even though the battery is fully<br />

charged.<br />

The SOH of a battery and its ability to supply high levels of CCA<br />

becomes even more important during the cold winter months.<br />

This is because the ability of a battery to supply the maximum<br />

available CCA is reduced by approximately 30% at 0°C.<br />

However the CCA requirements of the starter circuit increase<br />

in order to overcome conditions such as increased engine oil<br />

viscosity and reduced engine component tolerances.<br />

It is therefore possible to have a battery that is fully charged with<br />

a good OCV that will still not be able to start the engine as the<br />

SOH and its ability to deliver high levels of CCA has reached<br />

a level that is unable to support the requirements of the starter<br />

circuit.<br />

Not only do we stock a huge range of Yuasa batteries, we<br />

also have our own DriveTec range.<br />

The DriveTec range is built to a high specification to cope<br />

with today’s automotive electrical demands. It’s aimed<br />

primarily at customers requiring a quality battery at a<br />

lower price point.<br />

DriveTec batteries offer many benefits including OEM<br />

specification, calcium technology, maintenance free, fully<br />

applicated direct fit and 3 year warranty.<br />

CONTACT YOUR LOCAL PARTS ALLIANCE BRANCH FOR FOR ALL OUR OF FUEL YOUR VAPOUR BATTERY VALVES NEEDS 19


PRODUCT NEWS<br />

MANN-FILTER FUEL FILTERS<br />

PU 9005 Z - THE ULTIMATE IN<br />

DIESEL/WATER SEPARATION<br />

FOR THE SUPER POPULAR VAUXHALL ASTRA<br />

THE PROBLEM<br />

Even high-quality diesel fuel may contain traces of water originating either from moist air<br />

entering the fuel tank filler neck or breather, or from condensation from filling station bulk<br />

tanks. Therefore, advanced common rail diesel injection systems with pressures of up to<br />

2,500 bar have extremely high requirements in terms of fuel purity.<br />

THE SOLUTION<br />

The innovative three-stage MANN-FILTER PU 9005 z fuel filter achieves consistently<br />

high water separation efficiency of over 90 percent.<br />

HOW<br />

The filter media reliably<br />

removes solid dirt<br />

particles from the diesel<br />

fuel.<br />

A coalescer fleece retains<br />

even the finest water<br />

droplets from the fuel/<br />

water emulsion creating<br />

much larger drops.<br />

A hydrophobic sieve<br />

ensures that the enlarged<br />

drops do not enter the<br />

injection system.<br />

Gravity causes the separated water to collect in a water collection chamber in the<br />

filter module. A sensor signals as soon as the water needs to be manually drained<br />

or siphoned.<br />

20 CONTACT YOUR LOCAL PARTS ALLIANCE BRANCH FOR ALL OF YOUR FILTRATION NEEDS


Breathe easier with FreciousPlus<br />

Cabin air filters engineered to block allergens, mould and particulates<br />

With<br />

Added<br />

Biofunctional<br />

Layer<br />

When exhaust gases, pollutants and allergens enter into the vehicle interior, travelling by car can soon become an<br />

unpleasant experience. Whereas conventional cabin filters only prevent particles such as dust, pollen, diesel soot and<br />

unpleasant odours from entering the vehicle, the new FreciousPlus from MANN-FILTER offers additional comfort and<br />

safety. It traps almost 100% of allergens and blocks virtually all bacteria, moulds and particulate matter. For more<br />

information, visit www.frecious-plus.com<br />

MANN-FILTER – Perfect parts. Perfect service.<br />

www.mann-filter.com<br />

CONTACT YOUR LOCAL PARTS ALLIANCE BRANCH TO PLACE AN ORDER<br />

21


MANN FILTER<br />

FILTER SYSTEMS<br />

EFFECTIVE FILTRATION OF<br />

EVEN TINY WATER DROPLETS<br />

Even high-quality<br />

diesel may contain<br />

traces of water,<br />

whether from moist air<br />

entering through the<br />

tank opening or from<br />

condensation in the<br />

large tanks used to<br />

store the diesel in gas<br />

stations.<br />

However, advanced<br />

common rail diesel<br />

injection systems with<br />

pressures of up to<br />

2,500 bar have higher<br />

requirements than simple mechanical systems in terms of the<br />

purity of the fuel. Tiny dirt particles as well as water drops can<br />

damage the components of the fuel circuit, which in the worst<br />

case can result in system failure.<br />

Another challenge is the composition of modern diesel fuels,<br />

which have changed greatly in recent years: they contain<br />

very little sulphur and have higher proportions of biofuel<br />

and additives. This results in the formation of very small and<br />

stable water drops in the diesel fuel and requires a new water<br />

separation technology.<br />

EXCELLENT PERFORMANCE<br />

ACROSS THE ENTIRE SERVICE<br />

INTERVAL<br />

With the three-stage water separators, car<br />

workshops and wholesalers are offering<br />

their customers a new filter element which<br />

achieves extremely high efficiency over its<br />

entire service life. It separates more than<br />

93% of the water in fuel when new, and its<br />

separation efficiency is still over 90% at the<br />

end of the service interval.<br />

The benefit for the vehicle owner is therefore<br />

clear: “Whether corrosion or cavitation<br />

effects in injectors, valves, or the electric<br />

injection pump, this innovative separation<br />

technology from MANN-FILTER greatly<br />

reduces damage that can result in system<br />

failure,” says Lena Ketschau, Product<br />

Manager Fuel Filters in MANN+HUMMEL’s<br />

<strong>Auto</strong>motive Aftermarket business unit.<br />

Reliable performance is even more important<br />

if the vehicle is used in countries where the<br />

fuel has high water content.<br />

DROPLETS JOIN TOGETHER INTO DROPS IN THE COALESCER FLEECE<br />

If water enters the fuel circuit, it is reduced to small drops in the low-pressure fuel pump. After several fuel cycles,<br />

drop sizes smaller than 1/10th the diameter of a human hair are possible.<br />

The innovative PU 9005 z and PU 10 011 z diesel fuel filters from MANN-FILTER are designed for the challenging<br />

job of removing these very small and finely distributed water droplets from the diesel fuel. Fuel flows from the<br />

outside to the inside of the three-stage filter element (pressure-side filter operation).<br />

In the first<br />

stage, the<br />

filter medium<br />

reliably<br />

removes<br />

solid dirt<br />

particles<br />

from the<br />

diesel fuel.<br />

The second<br />

filter stage<br />

uses a<br />

coalescer<br />

fleece. It<br />

retains<br />

even the<br />

finest water<br />

droplets from the fuel/water<br />

emulsion and combines them to<br />

form much larger drops.<br />

In the third stage, a hydrophobic sieve<br />

ensures that the enlarged drops do<br />

not enter the injection system. Gravity<br />

causes the separated water to collect in<br />

a water collection chamber in the filter<br />

module. A sensor signals as soon as the<br />

water needs to be manually drained<br />

or siphoned. Metal-free elements<br />

mean that both filters are completely<br />

incinerable and therefore can be<br />

recycled to protect the environment.<br />

22 CONTACT YOUR LOCAL PARTS ALLIANCE BRANCH FOR ALL OF YOUR FILTRATION NEEDS


STEERING & SUSPENSION<br />

SUSPENSION BUSHES<br />

Polybush parts<br />

resolve issue<br />

in Fiat Ducato<br />

ambulances for<br />

West Midlands<br />

Ambulance<br />

Service<br />

West Midlands Ambulance Service was finding that the<br />

suspension bushes in its fleet of Fiat Ducato ambulances<br />

were suffering from premature wear. Given the<br />

importance of these vehicles being available and on<br />

the road, it was vital that repairs did not incur too much<br />

workshop time.<br />

As the suspension bushes were not available separately,<br />

WMAS was suffering from lower vehicle capacity and<br />

downtime. Because the original fix involved replacing<br />

the full anti-roll bar and spring on a regular basis, the<br />

issue was also incurring high costs.<br />

By designing specific bushes for the vehicles’ leaf<br />

springs and anti-roll bars, Polybush provided a costeffective<br />

solution that kept these emergency vehicles on<br />

the road, and reduced repair costs by over £700 per<br />

vehicle on parts alone.<br />

As a result of this successful fix, WMAS is now<br />

commissioning Polybush to provide new bushes<br />

for its fleet.<br />

DESIGNED & MANUFACTURED IN THE UK<br />

Suspension bushes with greater longevity<br />

and performance. Polybush is world leader<br />

in polyurethane suspension bushes.<br />

CONTACT YOUR LOCAL PARTS ALLIANCE BRANCH FOR ALL OF YOUR SUSPENSION NEEDS<br />

23


Delphi does not recommend<br />

the use of Copper Grease<br />

There’s a widespread view that copper grease, otherwise<br />

known as copper slip, should be applied to the back of<br />

brake pads to help lubrication and noise prevention. Not<br />

so. The need for copper grease has diminished in recent<br />

years in line with advances in shim technology.<br />

In fact, its use could have the opposite effect, preventing the<br />

shim, the basis of quiet braking, from doing its job. The result is<br />

increased noise and judder, as well as possible interference with<br />

the electrical systems such as the ABS, ESP wear sensors, etc.<br />

So Why Take the Risk?<br />

Copper Grease is mineral based and may damage any rubber component that it comes<br />

into contact with such as rubber boots, gaiters, seals and O rings, etc.<br />

Copper Grease is an excellent conductor of heat and when used on the backside of a<br />

brake pad can significantly increase heat transfer.<br />

Copper Grease has poor lubricating properties. It is in fact an anti-seize compound.<br />

Never use Copper Grease on the back side of a brake disc mounting face as this can<br />

increase the Disc run out lead to DTV (Disc Thickness Variation) causing brake judder.<br />

A good quality non-mineral grease should be used on moving parts only and never<br />

applied to the back face of a Brake Pad or mounting face of a Brake Disc.<br />

Most modern brake pads are supplied with noise fix shims and do not require the use<br />

of Copper Grease, which could be detrimental to their performance.<br />

24 CONTACT YOUR LOCAL PARTS ALLIANCE BRANCH FOR ALL OF YOUR BRAKING NEEDS


BRAKING<br />

DELPHI BRAKE GREASE<br />

Why choose Delphi brake grease?<br />

Formulated from a non-mineral oil based solution, Delphi’s<br />

high performance brake grease (SSB1000) replaces the need for<br />

traditional copper-based variants, whilst also reducing noise and<br />

preventing squealing.<br />

Free of copper and acids, avoiding the risk of corrosion.<br />

Non-conductive eliminating interference with electrical components.<br />

High pressure stability helping to ensure longer-term lubricating properties.<br />

Compatible with all metals and most rubber materials for universal application.<br />

Resistant to high temperatures and water for increased protection.<br />

Long-lasting protection against corrosion, with no visible residue or staining.<br />

Supplied in a handy 100ml tube with applicator for easy application (SSB1000).<br />

Use Like This...<br />

For a professional brake<br />

installation, Delphi brake<br />

grease should be applied<br />

sparingly to the metalto-metal<br />

contact points<br />

between the brake pad and<br />

caliper only. But remember,<br />

never coat the pad’s friction<br />

material or the surface of<br />

the disc, and always keep<br />

clear of all rubber parts.<br />

...Not Like This<br />

CONTACT YOUR LOCAL PARTS ALLIANCE BRANCH FOR ALL OF YOUR BRAKING NEEDS<br />

25


THE KEY TO<br />

SUCCESS…<br />

A COMPLETE<br />

DIAGNOSTICS<br />

SOLUTION<br />

Today’s vehicles can have up to 50 computers embedded<br />

within, all communicating through tens of millions of<br />

lines of computer code to manage interconnected<br />

systems including brakes, engine, navigation, lighting,<br />

ventilation, entertainment… the list is endless.<br />

The key to servicing these technologies is being able to<br />

make a timely, informed and accurate diagnosis. To do<br />

this, garages will need access to the right diagnostic<br />

tools and technical information.<br />

Having the right diagnostic tool is vital. With Delphi’s<br />

DS diagnostic tools technicians are able to perform<br />

basic to in-depth diagnostics for all makes and models.<br />

Available as a stand-alone VCI or pre-configured tablet,<br />

the feature-packed solution allows technicians to read<br />

and erase fault codes, code ECUs, reset service lights<br />

and activate or adjust components.<br />

Integrated into its DS software, Delphi’s Vehicle Technical<br />

Information combines essential maintenance and repair<br />

data with detailed technical drawings, manuals and<br />

procedures. Together with the DS, this will enable<br />

technicians to save time and money by reducing nonbillable<br />

hours and improving workshop efficiency.<br />

Recent emissions legislation has presented garages<br />

with a further opportunity. This legislation requires<br />

manufacturers to allow the independent garage access<br />

to vehicle repair and maintenance information from their<br />

website via a common J2534 ‘Pass-Thru’ device. Using<br />

Delphi’s DS-FLASH. Pass-Thru package, garages will<br />

26 CONTACT YOUR LOCAL PARTS ALLIANCE BRANCH FOR ALL YOUR DIAGNOSTIC NEEDS


DIAGNOSTICS<br />

DELPHI<br />

be able to perform dealer-level diagnostics, download<br />

software updates, reprogram ECUs and access OE<br />

technical data and service schedule information, without<br />

the need for expensive dealer-only tools.<br />

There you have it! The keys to garage success: in-depth<br />

diagnostics and technical information. Working together,<br />

these elements can give garages a complete solution for<br />

customers; creating value, loyalty and profitability.<br />

CELEBRATING<br />

YOUR SUCCESS<br />

At The Parts Alliance we’re always happy<br />

to share success, and we’re delighted<br />

to congratulate our customers on your<br />

success too.<br />

If you or any of your staff have recently<br />

passed exams or trade qualifications,<br />

we’d love to hear about it, and we’ll<br />

publish their names, qualification<br />

and garage name in our next<br />

issue. If you’d like to celebrate<br />

your success in our next issue,<br />

just email: editor@autotorque.<br />

news and tell us!<br />

CONTACT YOUR LOCAL PARTS ALLIANCE BRANCH OR EMAIL EDITOR@AUTOTORQUE.NEWS<br />

27


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28 CONTACT YOUR LOCAL PARTS ALLIANCE BRANCH


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OE IN EVERYTHING BUT NAME<br />

No Corners Cut.<br />

A2A exhausts use the original equipment exhaust as their<br />

benchmark. With OE matching stainless steel decorative<br />

tail trims, pressed end plates and headed hangers.<br />

There’s no corners cut, just a commitment to developing,<br />

testing and manufacturing exhausts that match or exceed<br />

the genuine item.<br />

For exhausts that fit like the original, perform like the<br />

original and look like the original, choose .


EXHAUST SPECIALISTS<br />

A2A FEATURES AND BENEFITS<br />

1. A2A Label<br />

Quality assured and displays 3 Year Warranty.<br />

2. Emboss<br />

Displays A2A logo, UK origin and batch traceability.<br />

3. Stainless Steel Tail Trims<br />

For strength and longer lasting polished effect (other branded suppliers use a<br />

cheaper chroming method, which over time blisters and flakes away).<br />

4. Sacrificial Protection Shield<br />

Protects the silencer when driving over speed ramps.<br />

5. Flanges<br />

Machined cut as OE, with nuts and bolts for easy fit.<br />

6. Hanging Wires<br />

Made to OE spec 8mm, 10mm or 12mm with strengthening wire for stability.<br />

7. Mandrel Bend<br />

Mandrel bent pipes for fully formed tube.<br />

8. Dished End Plates<br />

Strengthen the muffler and reduces sound.<br />

9. Headed Wires<br />

Gives the correct retention within the rubber mounting.<br />

10. Muffler Construction<br />

Welded construction provides strength and integrity of build.<br />

11. Baffle Plates<br />

All baffle plates are made from aluminised steel as per OE (Most exhaust<br />

manufacturers use mild steel baffle plates, which will corrode quicker than<br />

aluminised).<br />

12. Perforated Baffles/Tube<br />

Ensures smooth gas flow and achieves optimum back pressure and sound<br />

level.<br />

13. Biosil Packing<br />

Each pack pre weighed for sound absorption, with immediate and lasting<br />

sound reduction (Some manufacturers use packing that is wrapped in plastic,<br />

meaning the muffler will sound noisy until the plastic burns away).<br />

14. Strengthening Bar<br />

Supports the internal assembly within the muffler (OE designed strengthening<br />

bars are not often used in other branded products).<br />

15. Interrupted Perforated Tube<br />

Ensures correct gas flow and back pressure (prolongs engine life and reduces<br />

wear by maintaining back pressure for the system).<br />

SYSTEM VIEW<br />

<br />

<br />

<br />

END VIEW<br />

<br />

<br />

<br />

<br />

MUFFLER INTERNALS<br />

<br />

11<br />

15<br />

<br />

<br />

12<br />

13<br />

14<br />

Olives - All our olives are developed to OE specification to avoid potential problems<br />

with sealing on all French applications.


NETWORK NEWS<br />

VIEWS FROM INSIDE A GARAGE NETWORK<br />

TWO BRANDS ONE BUSINESS<br />

LOCATION<br />

SLOUGH<br />

SERVICES<br />

SERVICING, REPAIRS, DIAGNOSTICS,<br />

MOTS, HYBRID TECHNOLOGY<br />

GARAGE NETWORK<br />

SERVICESURE AUTOCENTRES<br />

TSG Motors has built a strong reputation, providing a wide range of vehicle repairs<br />

and servicing for almost 30 years. Employing seven staff, including four family<br />

members, the garage caters for a wide range of vehicles.<br />

Tony Shoard, owner of TSG Motors started his career as<br />

a vehicle technician and worked at a dealership before<br />

making the break and going it alone as an independent.<br />

His family business has since expanded with success<br />

and is now split across two sites: a Servicesure branded<br />

fast fit centre, next door to the original TSG mechanical<br />

workshop.<br />

“<br />

We’ve been a<br />

Servicesure member<br />

ever since it started.<br />

”<br />

Tony Shoard, garage owner<br />

Intrigued to find out more about the unique setup, we<br />

asked Tony what had prompted him to run part of his<br />

business under a separate brand.<br />

“We were originally running from just one workshop,<br />

but we found that we were missing out on the amount of<br />

work Servicesure could actually bring to us.”<br />

“We worked out that we could run a business on the<br />

amount of work that we turned away, so we decided<br />

to open up a Servicesure workshop as a fast fit centre<br />

alongside our motor engineer’s workshop.<br />

The branded Servicesure <strong>Auto</strong>centre, located next door<br />

but one to the original garage, opened its doors for the<br />

first time just over 2 years ago.<br />

It caters to the needs of the modern motorist, a consumer<br />

trend that Tony had initially been turning away.<br />

Tony puts part of TSG’s success down to the relationship<br />

he has with his local factor, Allparts <strong>Auto</strong>motive, a<br />

founder member of The Parts Alliance.


NETWORK NEWS<br />

VIEWS FROM INSIDE A GARAGE NETWORK<br />

TSG MOTORS &<br />

He told us that Allparts supports his marketing strategy<br />

with seasonal offers.<br />

“It sounds a bit corny but we ‘spring into summer and<br />

fall into winter’, the Servicesure brand allows us to be<br />

more flexible with this.”<br />

“But you can’t just put the sign up and expect it to work.<br />

“You have to believe in it, you have to get behind the<br />

brand and promote it everywhere you can.”<br />

With the newly opened Servicesure workshop<br />

successfully attracting fast fit custom, the motor engineer’s<br />

workshop deals with the more complicated jobs.<br />

Hybrid vehicles, for example, is an area that’s becoming<br />

increasingly lucrative for TSG.<br />

Tony had trained for this specialism just as the technology<br />

was starting to be seen as a viable alternative to the<br />

conventional petrol or diesel engine and has since sent<br />

more of his staff on the appropriate courses.<br />

It’s training that appears to have paid off.<br />

He said that more and more hybrid owners are<br />

specifically seeking out his garage for the specialist<br />

knowledge.<br />

WHAT IS SERVICESURE?<br />

“We are quite well versed on them now and we find that<br />

one hybrid person will talk to another so word of mouth<br />

works well for us.”<br />

While marketed completely separately, the two sides<br />

of the business are well adjusted and come together<br />

to cater for the needs of motorists in Slough and the<br />

surrounding area.<br />

“We’ve been members of other networks before but we<br />

were pushing for a set up that would allow us to say<br />

‘The answer is yes, what’s the question”.<br />

“It’s an opportunity to be part of a larger chain and it’s<br />

given us a lot of weight.”<br />

“<br />

We’re a small independent<br />

but Servicesure has allowed<br />

us to be part of something<br />

bigger, something that’s<br />

growing all the time<br />

as more and more<br />

quality members join.<br />

”<br />

Established by The Parts Alliance in<br />

2004, members of the Servicesure<br />

<strong>Auto</strong>centre network must comply<br />

with a ‘consumer service charter’,<br />

which demands high quality and<br />

professionalism.<br />

In return, independents benefit from<br />

a national warranty programme,<br />

a courtesy car scheme, marketing,<br />

waste management and insurance<br />

offers, among other things.<br />

There are currently over 420<br />

independents listed as a Servicesure<br />

<strong>Auto</strong>centre.<br />

Go to servicesureautocentres.com to find out more.


SNAKEBITE: DARTS CHAMPION PETER WRIGHT<br />

QUESTIONS & ANSWERS<br />

ON THE OCHE WITH<br />

PETER<br />

‘SNAKEBITE’<br />

WRIGHT<br />

In March this year, Servicesure took its first<br />

steps into professional sport sponsorship, with<br />

current world number three darts player Peter<br />

Wright. Here we catch up with Peter in an<br />

exclusive interview with the new Servicesure<br />

<strong>Auto</strong>centres ambassador.<br />

Q You’ve had a great start to <strong>2017</strong>. What has been the<br />

secret and what are your hopes for the rest of the year?<br />

A It has been a good start to <strong>2017</strong> and it’s fantastic that it’s<br />

coincided with me starting to work alongside Servicesure.<br />

At the time of this interview, I’ve won seven tournaments<br />

so far this year, including my first TV title in the UK<br />

Open, and I’m at finals night in the Premier League. I<br />

think a lot of it is down to confidence and hard work. I<br />

put the hours in on the practice board and I believe that,<br />

on my day, I’m capable of beating anyone. It won’t<br />

always happen but you have to have the belief and<br />

I’ve got that.<br />

As for the rest of the year, I just want to keep playing<br />

well and winning titles. Obviously the television events<br />

are the ones we all love to win but winning on the Pro<br />

Tour or the European Tour is also a fantastic feeling.<br />

Q How proud are you to be sponsored by Servicesure?<br />

A I’m extremely proud. I visited the head office in Solihull<br />

at the end of March for an official launch which was<br />

a great afternoon. It was a good, fun environment and<br />

it felt like a fantastic place to work.<br />

I know that there are an increasing number of garages<br />

signing up to the Servicesure programme and it’s well<br />

over 400 now around the UK.<br />

Servicesure is on the march and I’d like to think I<br />

am in the darts world too. Hopefully we can rise to<br />

the top together and this can be a long and successful<br />

partnership for all parties. I’m certainly proud to have<br />

the logo on my shirt at all the big tournaments during<br />

the rest of this year.<br />

Q You are commonly known around the darts circuit as<br />

Peter ‘Snakebite’ Wright. Where did the nickname<br />

come from?<br />

A This is a nice easy one. I just like snakes as pets! The<br />

name was mentioned to me a good few years back<br />

and it has just stuck. The darts fans seem to like it and<br />

I’m happy with it so it’s all good.


Q When did you first realise you were good at darts?<br />

A I first started throwing darts when I was 10 and it’s just<br />

gone on from there. To be honest though, I don’t think<br />

I am that good yet! I know what I’m capable of and I<br />

still feel there is a lot more to come.<br />

Q When you first started out, did you ever hustle<br />

in a pub?<br />

A I did hustle in a pub in London when I was 16 and the<br />

reaction wasn’t good. I learned my lesson that day so I<br />

haven’t done it since!<br />

Q How do you prepare for a big match?<br />

A It’s quite a long process because I have to get my<br />

practice in but also I have to have my hair done. It can<br />

take up to four hours but my wife Jo does that and she<br />

is absolutely brilliant and a great support.<br />

Q Who is your toughest opponent in darts?<br />

A That’s a difficult one because there are so many good<br />

players. I would have to say that Simon Whitlock is<br />

one of the toughest players to beat. He is a great but he<br />

has also got that Aussie grit which means he never<br />

knows when he is beaten.<br />

Q If you weren’t one of the best professional darters in<br />

the world, what would be your occupation?<br />

A A tyre fitter.<br />

Q Given you are backed by Servicesure, what would<br />

be your dream car?<br />

A Lamborghini.<br />

Q And finally, what advice would you give aspiring young<br />

darts players looking to be successful in the sport?<br />

A Be dedicated and believe in yourself. There are so many<br />

quality darts players out there now that hard work is the<br />

only way you are going to make it to, and stay at, the<br />

top. Put the hours in on the practice board and the<br />

rewards will come.


TITLE SUBTITLE<br />

OTHER INFO<br />

36<br />

CONTACT YOUR LOCAL PARTS ALLIANCE BRANCH TO PLACE AN ORDER


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LIQUIDASSETS<br />

Many consumers and vehicle owners are becoming detached<br />

from vehicle maintenance. How can we help them, while<br />

maximising your service revenues?<br />

THE FACTS<br />

• 46% of consumers “haven’t<br />

got a clue what goes on”<br />

when their car is serviced<br />

• 85% of consumers trust the<br />

workshop to select parts of<br />

the right quality<br />

Some of the fluids that can be checked (usually quite easily!) that<br />

will help to maintain both the safe operation of the vehicle and its<br />

mechanical integrity.<br />

DIFFERENTIAL OILS<br />

SCREENWASH & DE-ICER<br />

POWER STEERING FLUID<br />

GEARBOX OIL<br />

ENGINE OIL<br />

COOLANT<br />

BRAKE FLUID<br />

Highlighting genuine maintenance tasks that need to<br />

be undertaken can be of real benefit to you and the<br />

consumer. It is generally accepted that poor maintenance<br />

is the no.1 cause of engine failure and in fact many<br />

motorists have a relatively low level of awareness when it<br />

comes to maintaining their vehicles properly so they rely<br />

heavily on the advice and quality of service provided by<br />

their expert workshop of choice.<br />

When it comes to engine oil related<br />

problems, not using the right oil,<br />

exceeding service intervals and<br />

running the vehicle low on oil are the<br />

main causes of problems. Hence, all<br />

vehicles that come into a workshop<br />

should have their engine oil grade,<br />

level and service interval checked.<br />

The same maintenance principles<br />

described above also apply to<br />

antifreeze & coolant.<br />

If the wrong oil or coolant grade is<br />

being used or the service interval<br />

has been exceeded, the safest thing<br />

ENGINE OIL & COOLANT<br />

to do might be a complete flush and<br />

refill with the right product. This will<br />

help removing harmful contaminants<br />

before the fluid change and will<br />

also inhibit the build-up of harmful<br />

deposits in the future. To flush the<br />

engine oil system use Flush Out or<br />

Petrol & Diesel Engine Flush. To flush<br />

the cooling system<br />

we recommend<br />

a mixture of<br />

deionised water<br />

mixed with 15% of<br />

the correct coolant.<br />

If the oil or coolant level is low, an<br />

immediate top-up is required. Also<br />

it’s worth advising your customers<br />

that it’s safer to keep a top up pack<br />

in the boot and be prepared for an<br />

emergency top up, rather than wait<br />

for the warning light to come on.<br />

Why not offer your<br />

customers a 1 litre<br />

top up pack as an<br />

added value service<br />

item and extra<br />

revenue stream for<br />

yourself?<br />

38<br />

CONTACT YOUR LOCAL PARTS ALLIANCE BRANCH FOR ALL OF YOUR ENGINE NEEDS


®TM<br />

COMMA<br />

THE RANGE<br />

33% BELOW 180 O C<br />

1 IN 3<br />

HAD FAULTY BRAKE FLUID!<br />

BRAKE FLUID<br />

You cannot tell the quality of brake fluid simply by<br />

looking at it. The best way of determining whether<br />

brake fluid is faulty or not is to use a brake fluid tester.<br />

There are a number of different types but by far the<br />

most reliable are testers that measure the actual boiling<br />

point of the fluid.<br />

In a recent study of approximately 750 vehicles,<br />

around 33% were measured at below 180°C, which<br />

is the minimum recommended boiling point. The risks<br />

associated with driving a vehicle with faulty brake fluid<br />

are self-evident and compelling. It’s simply not enough<br />

to change brake fluid at the same time as faulty discs<br />

or pads.<br />

750 VEHICLES<br />

TESTED<br />

Like engine oil or coolant, the right brake fluid must<br />

be used, should be changed at the manufacturers’<br />

recommended intervals and at any time in between if it<br />

is found to be faulty with a brake fluid tester.<br />

So why not offer a brake fluid boiling point test to your<br />

customers?<br />

SCREENWASH<br />

Visibility is vital for the safety of all<br />

motorists all year round. Our range of<br />

screenwash offers the best option for<br />

cleaning performance. It is formulated<br />

to effectively remove insect smear, salt<br />

and traffic film all year round. Plus,<br />

it does not damage wiper blades or<br />

rubber seals and is compatible with<br />

modern polycarbonate and Plexiglas<br />

lights.<br />

Are you checking your customers’<br />

vehicles’ screenwash levels and<br />

offering them a top up pack?<br />

GEARBOX / DIFFERENTIAL / POWER STEERING<br />

These components are also reliant on having the correct fluid at the right amount to ensure the efficient operation<br />

of the vehicle. Ensuring these fluids are kept topped up and changed when required will help to maintain the<br />

vehicle at its best. Although these items may not be considered as routine services items, some components may<br />

have an extended service interval or may need topping up after a repair.


TITLE SUBTITLE<br />

OTHER INFO<br />

www.nightbreakerunlimited.co.uk<br />

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– Up to 110% more light*<br />

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ECE/Range<br />

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– Double service life compared to first generation<br />

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– Same bulbs as fitted to new cars<br />

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ECE/Range<br />

H1, H3, H4, H7, H8, H11, H15, H16, HB3 HB4, W5W<br />

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– Up to 4200 Kelvin<br />

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To receive a copy of the new OSRAM bulb menu email: automotive@osram.co.uk<br />

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ompared to a standard OSRAM OE halogen bulb. ** Visit www.osram.co.uk/guarantee for details. ***H7 type.


Original equipment bulbs<br />

are part of a quality service<br />

for your customers<br />

TITLEOSRAM<br />

OE BULBS<br />

Making sure your customers are happy after a visit to your workshop<br />

or garage is an essential part of your business. By offering an excellent<br />

service and using top quality OE parts, you will help guarantee they’ll<br />

return or recommend you to other potential customers.<br />

Many bulb replacements have become quite technical and the customer is<br />

more likely than ever to rely on you to fit the bulb for them. Bulb fitting and<br />

replacement is often a complex job and it makes sense to use a quality OE<br />

product when replacing bulbs in a vehicle, especially for applications that<br />

require considerable labour time.<br />

Recent information released by the DVLA shows<br />

that ‘lighting and signaling’ is still the top reason for<br />

vehicles in the class 3 and class 4 vehicle category to<br />

fail their MoT.<br />

Fitting OE quality bulbs can greatly reduce failures and retesting costs.<br />

They last longer and the beam pattern in the halogen bulbs is perfectly<br />

aligned thanks to precision manufacturing, meaning less headlamp<br />

adjustment required on MoT tests.<br />

For garages and workshops there is a large profit potential by offering<br />

genuine OE quality bulbs. You can increase this if you also offer customers<br />

the opportunity to upgrade their bulbs to one of the many upgrade bulbs<br />

available offering increased or alternative lighting performance.<br />

As well as a longer service life,<br />

Osram OE bulbs offer a high quality<br />

performance during their lifetime with<br />

perfect geometry to maximize light<br />

output. There are many reasons why<br />

lower cost aftermarket bulbs do not<br />

last as long as their OE counterparts:<br />

• Poor gas filling and sealing of<br />

the bulb can lead to a<br />

‘blackening’ effect on the glass.<br />

• Use of cheaper materials<br />

such as the filament or electrical<br />

contacts can lead to early failures.<br />

• Some amber bulb types have<br />

been coated in lacquer which<br />

can peel off or fade giving an<br />

incorrect light output.<br />

Osram bulbs will not do this.<br />

Like for like OE replacement bulbs are a good starting point but there are<br />

many road legal, ECE approved, MoT compliant upgrade alternatives<br />

within the Osram range. For example, a customer may not know that<br />

improved performance or whiter light is available for their vehicle simply<br />

by changing the bulbs.<br />

OSRAM BULBS ARE AVAILABLE FROM SELECTED PARTS ALLIANCE BRANCHES<br />

41


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42


Schaeffler leads the way in<br />

‘Mobility for tomorrow’.<br />

Schaeffler’s stand at <strong>Auto</strong>mechanika<br />

showed why the global technology giant<br />

is very much at the sharp end of modern<br />

vehicle system design and engineering.<br />

Schaeffler is one of the world’s leading<br />

automotive component suppliers - designing,<br />

manufacturing and delivering high-tech precision<br />

parts and systems to virtually every vehicle<br />

manufacturer on the planet. However, Schaeffler<br />

is not just a ‘supplier’, but a pro-active technical<br />

partner working closely with engine and vehicle<br />

designers to produce innovative systems for the<br />

engine, drive train and chassis. Basically, our<br />

engineers are developing advanced solutions<br />

today to power the vehicles of tomorrow -<br />

whether they be petrol, diesel, hybrid or electric<br />

Our philosophy in the UK is to educate and<br />

inform professional mechanics about these<br />

components and systems before they hit the<br />

roads - so that the aftermarket is ready and<br />

prepared to repair vehicles equipped with new<br />

technology instead of being stumped when they<br />

arrive at the workshop.<br />

Hybrids are very much<br />

the green power unit of<br />

choice for many vehicle<br />

manufacturers, and<br />

Schaeffler is once again<br />

involved at the heart of<br />

the hybrid with its efficient<br />

48V hybridization system.<br />

48V Hybrid Module<br />

“This ‘entry-level’<br />

hybridization offers the essential advantages<br />

of a conventional hybrid vehicle while<br />

simultaneously providing an economically<br />

attractive, low-cost option that can reduce CO2<br />

emissions by up to 15%...” says Schaeffler’s<br />

Prof. Peter Gutzmer.<br />

Schaeffler’s Bio-Hybrid Concept - an electric bike crossed with a usable, viable and much cooler Sinclair C5 (remember them!)<br />

A range of other functions can be integrated into<br />

a 48V system, such as mechanical tensioners<br />

for starter generators and electromechanical<br />

adjusters steering, roll stabilisation, suspension,<br />

hybrid modules, axle drive solutions, torque<br />

vectoring units and even clutch (the system<br />

even includes a dual mass flywheel!).<br />

Another innovation is the<br />

E-Wheel, which integrates<br />

an electric motor, power<br />

electronics and a control<br />

unit directly into the wheel<br />

hub, providing significant<br />

installation space saving<br />

E-Wheel Hub motor<br />

compared to conventional<br />

drive concepts and functional possibilities such<br />

as 180º steering to make parallel parking much<br />

more literal!<br />

You can stay informed about all of these<br />

products and any future developments by<br />

registering for REPXPERT; our free online<br />

workshop knowledge portal that is more than<br />

just an online helpdesk and loyalty scheme -<br />

it also embodies Schaeffler’s complete<br />

‘total service’ offer.<br />

Whether you need to call our hotline, would<br />

like to learn more about specific training, need<br />

specific vehicle manufacturer fitting instructions<br />

and specifications, or you just need to find the<br />

correct part number for a LuK, INA, FAG or<br />

Ruville component - REPXPERT has the answer!<br />

www.repxpert.co.uk<br />

Schaeffler’s iARC (Intelligent Active Roll Control) mechatronic stabilisation system has already been specified by Porsche, Audi and other premium SUV suppliers - with many more in the pipeline<br />

CONTACT YOUR LOCAL PARTS ALLIANCE BRANCH FOR ALL OF YOUR COMPONENT NEEDS 43


ANGRY<br />

JESTER<br />

TOOLS<br />

43PC XI-ON SOCKET SET<br />

Part Number: JESM0043/AJ<br />

• Ideal for releasing rounded nuts worn up to<br />

85%, compared to conventional sockets<br />

• Set includes ¼”, 3 /8” and ½” Dr. sockets,<br />

various sizes between 4-32mm<br />

• Allows increased contact area with nut to<br />

reduce rounding and <strong>Torque</strong> is spread<br />

evenly over the nut when force is applied to<br />

reduce stress and damage to the Hex point,<br />

extending the life of the nut<br />

• Conforms to ANSI and DIN standards<br />

THE DIAG DIGIT -<br />

DIAGNOSTIC TOOL<br />

PART NUMBER: JESDIGIT<br />

• Latest spec VCI supporting the new UDS<br />

communication protocol<br />

• Instant access to online diagnostic socket<br />

locator in photographic format.<br />

• <strong>Auto</strong> diagnostic session reporting to<br />

software engineers allowing quick and easy<br />

fault/support reporting.<br />

• Customer software subscription held on<br />

server, allows access after subscription ends.<br />

• Easy access to reports, allowing printing via<br />

wi-fi, email, drop-box or direct connection to<br />

printer.<br />

• Link available to technical information<br />

services E.G. ‘<strong>Auto</strong>data’<br />

• Links to useful web based , services easily<br />

accessible.<br />

• Managed AR:ID supplied by :r:h<br />

PNEUMATIC WASTE OIL COLLECTION<br />

MACHINE PART NUMBER: JESPOD/AJ<br />

Multi-purpose, portable, compressed air powered waste oil collector<br />

with fast vacuum speed, capable of high, negative pressure.<br />

Removes and extracts waste fluids from vehicle engines. Vacuum<br />

cylinder and oil tank at the same time. For use on a variety of<br />

vechicles, PVC oil suction tubes of varying diameter included.<br />

• Full system diagnosis - cover over 95% of<br />

cars and functions<br />

• Vin recognition, auto search (depending on<br />

manufacturer)<br />

• LCD: 10.1 Inch, storage capacity: 16gb,<br />

ram 1 gb, battery 7000mah<br />

• Coding, reset and programming functions<br />

• Diesel particulate filters regen/replacement<br />

• Data stream storage and display<br />

• Electronic parking brake reset<br />

• Key/immobiliser coding<br />

• Live data recording & multiple graphing<br />

• Just a quick email toy let you know to keep<br />

Obd 1 adaptors included<br />

• Special functions for specific manufacturers<br />

• Service light resets<br />

• Online technical support and advice<br />

• Docking station included<br />

SUPPORTING DEVICE FOR<br />

CONTROL ARM<br />

PART NUMBER: JES9409/AJ<br />

• Designed to be used in conjunction with a<br />

standard Transmission Jack<br />

• Fitted to the top of the transmission jack<br />

replacing the standard saddle for the<br />

support of vehicle wheel hub<br />

• Used by locating to the vehicle hub using<br />

the vehicle’s wheel nuts/studs allowing<br />

accurate raising and lowering of the control<br />

arms/axles to the correct position for<br />

fixture/adjustment<br />

• Vacuum Degree, Negative O - 0.8 Bar<br />

• Operating Air Pressure, 8 - 10 Bar<br />

• Volume of Collecting Pan, 1 OL<br />

• Volume of Pumping Drum, 80L<br />

• For use with Engine Oil and Gear Oil<br />

LED HIGH POWER HEAD<br />

LAMP/TORCH<br />

PART NUMBER: JESCR1 HL/AJ<br />

Ideal for jobs in the garage, jobs around the<br />

house, in the garden, on your bike, walking,<br />

jogging, running, fishing, camping, sailing.<br />

• Revolutionary focus technology<br />

• 90° tilt of light<br />

• Adjustable, elasticated headband<br />

• 3 mode light settings, High, Low, Flash<br />

• More than 100,000 hours CREE LED life<br />

• 3xAAA batteries included<br />

44 CONTACT YOUR LOCAL PARTS ALLIANCE BRANCH TO PLACE AN ORDER


Independent garages top national chains and dealers, survey shows<br />

➤ Almost 90 per cent of consumers say independent garages offer the greatest level of satisfaction based on their last experience,<br />

according to the latest consumer attitude survey results published by the National Franchised Dealers Associations.<br />

➤ The survey, which researches consumer attitudes towards servicing and repair in the retail automotive aftermarket, also found that<br />

two thirds of consumers believe the independent sector offers the greatest convenience.<br />

➤ Full story: http://www.autotorque.news<br />

VW’s dieselgate ‘technical<br />

fix’ has damaged engines,<br />

owners claim<br />

➤ Volkswagen owners have said the technical<br />

fix to correct the so-called “defeat devices”,<br />

used by the VM to cheat air emissions<br />

tests, has left them with unreliable cars.<br />

➤ Owners claim that the fix, which alters the<br />

software and involves modifying an air<br />

sensor, has resulted in poor fuel<br />

consumption, difficulties starting as well as<br />

reduced power and acceleration.<br />

➤ Full story: http://www.autotorque.news<br />

ONTACT YOUR LOCAL PARTS ALLIANCE BRANCH FOR ALL OF YOUR AIR CONDITIONING NEEDS<br />

RADENEWS TRADENEWS TRADENEWS TRADENE


MOTNEWS MOTNEWS MOTNEWS MOTNEWS<br />

Annual MOT training pass mark to be increased, DVSA announce<br />

➤ The new annual assessment for <strong>2017</strong>/18 is available from May 1st, <strong>2017</strong> and will require a 60 per cent pass mark, up from<br />

50 per cent in the first year of the new training program.<br />

➤ Topics covered in the new syllabus for class 3, 4, 5 and 7 vehicles include corrosion assessment and the assessment of tyres<br />

and wheels.<br />

➤ Full story: http://www.autotorque.news<br />

MOT testers applaud DVSA<br />

for adding tech information to<br />

service<br />

➤ Technical information is now available on the<br />

MOT testing service, the DVSA has announced.<br />

➤ The update covers steering and suspension design and<br />

tolerances, special features, such as how to put an<br />

electromechanical parking brake system into bedding<br />

mode before roller brake testing.<br />

➤ Full story: http://www.autotorque.news


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RIGHT PARTS GREAT PEOPLE<br />

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AYLESBURY 01296 737 873<br />

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HIGH WYCOMBE 01494 441 234<br />

OXFORD 01235 550 555<br />

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BBC SUPERFACTORS<br />

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SOUTHPORT 01704 536 446<br />

STOKE 01782 844 395<br />

TELFORD 01952 581 666<br />

WIDNES 0151 424 5056<br />

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ELGIN 01343 552 888<br />

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FRASERBURGH 01346 512 345<br />

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KIRKCALDY 01592 654212<br />

MONTROSE 01674 675311<br />

PAISLEY 0141 887 2033<br />

PERTH 01738 443 388<br />

PETERHEAD 01779 476 551<br />

SIGHTHILL 0131 316 4955<br />

STIRLING 01786 463 300<br />

STRANRAER 01776 705 777<br />

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BRIDGEND 01656 649 493<br />

CAMARTHEN 01267 237 977<br />

CARDIFF BIRCHGROVE 02920 628686<br />

CARDIFF PENARTH 02920 710 710<br />

CARDIFF ROATH 02920 489 150<br />

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COLEFORD 01594 832 092<br />

GLOUCESTER 01452 528 800<br />

HAVERFORDWEST 01437 760 428<br />

LLANELLI 01554 775 772<br />

MERTHYR 01443 699 002<br />

NEATH 01639 641 118<br />

NEWPORT 01633 280 001<br />

ROSS ON WYE 01989 769 921<br />

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BANBURY 01295 221 133<br />

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CHELMSFORD 01245 460 460<br />

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DUBLIN SOUTH 01 460 6062<br />

DUBLIN NORTH 01 862 2884<br />

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LIVERPOOL 0151 525 1764<br />

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NORTHAMPTON 01604 609 080<br />

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PETERBOROUGH 01733 293 444<br />

POOLE 01202 741 060<br />

PORTSMOUTH 02392 728 970<br />

PLYMOUTH 01752 330 011<br />

READING 01189 873 030<br />

ROCHDALE 01706 202 202<br />

SHEFFIELD 01142 617 888<br />

SITTINGBOURNE 01795 402 402<br />

SMETHWICK 0121 565 6340<br />

SOUTHAMPTON 023 8086 3900<br />

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TAUNTON 01823 200 480<br />

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TORQUAY 01803 242 400<br />

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BRADFORD 01274 733 888<br />

CASTLEFORD 01977 558 833<br />

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DOVER 01304 210 712<br />

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BARNSTAPLE 01271 375 801<br />

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PLYMOUTH 01752 668 931<br />

TAUNTON 01823 259 691<br />

TIVERTON 01884 256 767<br />

WATERLOO<br />

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BRIDLINGTON 01262 400900<br />

HULL 01482 328308<br />

CONTACT YOUR LOCAL PARTS ALLIANCE BRANCH OR VISIT OUR WEBSITE AUTOTORQUE.NEWS<br />

Terms and Conditions: Every effort is made to prevent any errors in this publication. If any have occurred, we will advise you when ordering and proceed with the correct details. Where we feature a promotion or offers, if a free item<br />

is not available, we will offer an alternative of a similar value. Free items cannot be exchanged for cash. You are responsible for declaring any free item to the Inland Revenue. We reserve the right to remove and/or alter any featured<br />

product, offer or promotion advertised. Product pictures are for illustration purposes only and actual goods may differ from those shown. Full T&C available on request.

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