Create successful ePaper yourself
Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.
We MONITOR<br />
6. Monitoring Reports Violations & Consequences:<br />
Monitoring Reports are done during each shift and at the end of each day and reviewed weekly. Any MR that is<br />
unsatisfactory will result in immediate consequences for the violator including loss of assign new estimates<br />
access, dropping a payment tier and potential termination. Work as if you were being watched BECAUSE YOU<br />
ARE. The following aspects of your work day will be closely monitored throughout the day:<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
Schedule Attendance<br />
Time Card Skype<br />
Live Voice Calls and Call Recordings<br />
Granot Activity – Jobs Accessed<br />
Scheduled Follow-ups<br />
RingCentral Call Log History<br />
Pulling New Leads<br />
Emails Correspondence<br />
Pricing Accuracy<br />
Inventory accuracy<br />
Quoting Customer in Accordance with this BD