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EVERYTHING IN REGARDS TO KMC

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We MONITOR<br />

6. Monitoring Reports Violations & Consequences:<br />

Monitoring Reports are done during each shift and at the end of each day and reviewed weekly. Any MR that is<br />

unsatisfactory will result in immediate consequences for the violator including loss of assign new estimates<br />

access, dropping a payment tier and potential termination. Work as if you were being watched BECAUSE YOU<br />

ARE. The following aspects of your work day will be closely monitored throughout the day:<br />

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Schedule Attendance<br />

Time Card Skype<br />

Live Voice Calls and Call Recordings<br />

Granot Activity – Jobs Accessed<br />

Scheduled Follow-ups<br />

RingCentral Call Log History<br />

Pulling New Leads<br />

Emails Correspondence<br />

Pricing Accuracy<br />

Inventory accuracy<br />

Quoting Customer in Accordance with this BD

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