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<strong>2017</strong>
BLB Clients’ <strong>Charter</strong><br />
biyisibwe mu makubo gano:<br />
Weeyambise enkola ya yiintaneeti eno:<br />
info@bugandalandboard.or.ug<br />
makindye@bugandalandboard.or.ug<br />
nansana@bugandalandboard.or.ug<br />
central@bugandalandboard.or.ug<br />
kyaggwe@bugandalandboard.or.ug<br />
ndejje@bugandalandboard.or.ug<br />
Kuba essimu zino ezitali za kusasulira: \<br />
0800140140 oba essimu za woofisi za BLB<br />
zino:<br />
0414 694 268 (ettabi ly’e Makindye)<br />
0414 694 266 (Nansana)<br />
0414 694 980 (Kibuga branch)<br />
0414 694 412 (Lufuka Ndejje)<br />
0800 140 140 (Kitebi)<br />
0414 694 265 (Kyaggwe)<br />
0414 663 329 (Mpigi)<br />
0414 663 323 (Mityana)<br />
0414 663 330 (Buddu)<br />
0414 663 324 (Luwero)<br />
0414 663 341 (Buikwe)<br />
0414 663 321 (Lyantonde)<br />
Enkola y’okweyambisa tiketi<br />
Kasitoma eyeemulugunya akuyisa eri Ssenkulu<br />
wa BLB mu buwandiike. Kasitoma aweebwa<br />
nnamba ya ttiketi kw’anaajuliriranga<br />
era tunaakirondoolanga singa ebbaluwa<br />
eneebanga eweereddwayo mu woofisi ya<br />
BLB. Okulondoolwa kujja kukolebwa woofisi<br />
ekwanaganya bakasitoma ku kitebe ekikulu.<br />
Tuukirira ekitebe kyaffe ekikulu ku Bulange e<br />
Mmengo oba ettabi lyaffe lyonna.<br />
Page | 32
BLB Clients’ <strong>Charter</strong><br />
BUGANDA LAND BOARD<br />
BUGANDA LAND BOARD<br />
EBIKOLEBWA CLIENTS’ CHARTER MU BLB<br />
2013 <strong>2017</strong> - 2015<br />
Masengere Building - Mengo, Kabakanjagala Rd.<br />
P.O. Box 14205, Kampala - Uganda.<br />
Toll Free: 0800 140140 Tel: (Gen), 0312 263741<br />
Bulange 0312 Building 263742 - Mengo, Fax: 0414 Kabakanjagala 274893 Rd.<br />
Email: P.O. Box info@bugandalandboard.or.ug<br />
14205, Kampala - Uganda.<br />
Toll Free: Web: 0800 www.bugandalandboard.or.ug<br />
140140 Tel: (Gen), 0312 263741<br />
0312 263742 Fax: 0414 274893<br />
Email: info@bugandalandboard.or.ug<br />
Web: www.bugandalandboard.or.ug<br />
Page | 1
BLB Clients’ <strong>Charter</strong><br />
TABLE OF CONTENTS<br />
biyisibwe mu makubo gano:<br />
Weeyambise enkola ya yiintaneeti eno:<br />
info@bugandalandboard.or.ug<br />
FOREWORD .............................................................. 4<br />
makindye@bugandalandboard.or.ug<br />
VISION ..................................................................... 6<br />
nansana@bugandalandboard.or.ug<br />
MISSION .................................................................. 6<br />
central@bugandalandboard.or.ug<br />
kyaggwe@bugandalandboard.or.ug<br />
PART A. INTRODUCTION ...................... 7-10<br />
ndejje@bugandalandboard.or.ug<br />
1.0. Buganda Land Board<br />
2.0. Areas of Coverage<br />
Kuba 3.0. Occupancy essimu zino on Kabaka’s ezitali za Land kusasulira: \<br />
0800140140 oba essimu za woofisi za BLB<br />
zino: PART B. BLB LEASE PROCESS ............ 11-16<br />
1.0. Registration<br />
0414 694 268 (ettabi ly’e Makindye)<br />
1.1. Eligibility 0414 694 266 (Nansana)<br />
1.2. Reserves 0414 694 980 (Kibuga branch)<br />
1.3. Requirements 0414 694 412 of Registration.<br />
(Lufuka Ndejje)<br />
1.4. Verification 0800 140 140 of ownership (Kitebi)<br />
1.5. Physical 0414 694 Planning 265 Inspection (Kyaggwe)<br />
2.0. Survey 0414 663 Process 329 at Buganda (Mpigi) Land Board<br />
3.0. Lease<br />
0414<br />
Offer<br />
663 323<br />
Stage<br />
(Mityana)<br />
4.0. Signing Lease Agreements<br />
5.0. Title<br />
0414<br />
processing<br />
663 330 (Buddu)<br />
6.0 Benefits 0414 663 of Leasing 324 (Luwero)<br />
0414 663 341 (Buikwe)<br />
PART 0414 C. CONSENT 663 321 .................................. (Lyantonde) 17-18<br />
1.0. Acquiring a Kibanja on Kabaka’s Land<br />
Enkola y’okweyambisa tiketi<br />
1.1. How to attain a kibanja<br />
Kasitoma eyeemulugunya akuyisa eri Ssenkulu<br />
2.0. Other types of Consent<br />
wa BLB mu buwandiike. Kasitoma aweebwa<br />
nnamba ya ttiketi kw’anaajuliriranga<br />
era tunaakirondoolanga singa ebbaluwa<br />
eneebanga eweereddwayo mu woofisi ya<br />
BLB. Okulondoolwa kujja kukolebwa woofisi<br />
ekwanaganya bakasitoma ku kitebe ekikulu.<br />
Tuukirira ekitebe kyaffe ekikulu ku Bulange e<br />
Mmengo oba ettabi lyaffe lyonna.<br />
Page | 32 2
BLB Clients’ <strong>Charter</strong><br />
PART D. OTHER PRODUCTS &<br />
SERVICES ................................................ 19-27<br />
1.0. Lease Access Finance Initiative (LAFI)<br />
1.1. Benefits of LAFI<br />
1.2. Obligations of the parties<br />
1.3. Process Flow<br />
2.0. Land Banking<br />
BUGANDA LAND BOARD<br />
2.1. Beneϐits of Land Banking<br />
2.2. Land Banking & Acquisition Process<br />
Flow<br />
3.0. Land for Investment<br />
3.1. Criteria for qualification<br />
4.0. E-Leasing<br />
5.0 Leasing Land for Telephone Masts<br />
6.0 Land Electronic Card (LE-Card)<br />
7.0 Busuulu Collection<br />
8.0 External Services<br />
EBIKOLEBWA MU BLB<br />
2013 - 2015<br />
PART E. SCHEDULE & CHARGES ....... 28-32<br />
1.0. Schedule<br />
2.0. Registration & Survey<br />
3.0. Physical Planning Fees<br />
4.0. Legal Fees<br />
5.0. Computation of Premium Charges<br />
6.0. Busuulu Charges<br />
PART F. RESPONSIBILITIES &<br />
OBLIGATIONS ........................................ 33-36<br />
1.0. Bulange Clients Building Responsibilities<br />
- Mengo, Kabakanjagala Rd.<br />
2.0 Accountability<br />
P.O. Box 14205, Kampala - Uganda.<br />
3.0 Toll Feedback Free: 0800 and 140140 Complaint Tel: (Gen), Mechanism 0312 263741<br />
0312 263742 Fax: 0414 274893<br />
Email: info@bugandalandboard.or.ug<br />
Web: www.bugandalandboard.or.ug<br />
Page | 13
BLB Clients’ <strong>Charter</strong><br />
FOREWORD<br />
biyisibwe mu makubo gano:<br />
Weeyambise enkola ya yiintaneeti eno:<br />
Buganda Land Board is an organization<br />
info@bugandalandboard.or.ug<br />
established by the Kingdom of Buganda to<br />
makindye@bugandalandboard.or.ug<br />
manage its land and estates that were returned<br />
nansana@bugandalandboard.or.ug<br />
under the Traditional Rulers Restitution of<br />
central@bugandalandboard.or.ug<br />
Assets and Properties ACT, Cap 247 and its<br />
kyaggwe@bugandalandboard.or.ug<br />
subsequent agreements.<br />
ndejje@bugandalandboard.or.ug<br />
The key policy actions are geared towards<br />
Kuba essimu zino ezitali za kusasulira: \<br />
effective, efficient and entrepreneurial land<br />
0800140140<br />
management in<br />
oba<br />
the<br />
essimu<br />
Kingdom<br />
za<br />
and<br />
woofisi<br />
beyond.<br />
za BLB<br />
The<br />
zino: Kingdom relies primarily on agriculture and<br />
commerce 0414 for 694 its 268 economic (ettabi sustainability. ly’e Makindye) These<br />
sectors 0414 form 694 about 26670% (Nansana) of the Kingdoms’ GDP.<br />
These 0414 sources 694 are 980 heavily (Kibuga dependent branch) on land.<br />
0414 694 412 (Lufuka Ndejje)<br />
The social 0800 140 and 140 cultural (Kitebi) organization of<br />
the society 0414 694 as 265 reflected (Kyaggwe) in the systems of<br />
property 0414 ownership, 663 329 Kingship, (Mpigi) and lineage are<br />
inextricably 0414 663 linked 323 to land. (Mityana) Land thus covers<br />
every<br />
0414<br />
facet<br />
663<br />
of life<br />
330<br />
in Buganda.<br />
(Buddu)<br />
The efficiency<br />
with which land is managed determines the<br />
0414 663 324 (Luwero)<br />
level of social harmony, economic progress and<br />
0414 663 341 (Buikwe)<br />
living environment.<br />
0414 663 321 (Lyantonde)<br />
Enkola The land y’okweyambisa management regime tiketi in Uganda is<br />
Kasitoma<br />
characterized<br />
eyeemulugunya<br />
by several constraints<br />
akuyisa eri Ssenkulu<br />
including<br />
land related conflicts before courts of law,<br />
wa BLB mu buwandiike. Kasitoma aweebwa<br />
haphazard land development, weak institutional<br />
nnamba ya ttiketi kw’anaajuliriranga<br />
framework and capacity, corruption and<br />
era<br />
inadequate<br />
tunaakirondoolanga<br />
legislative framework.<br />
singa<br />
This<br />
ebbaluwa<br />
is where<br />
eneebanga Buganda Land eweereddwayo Board as the mu biggest woofisi landlord ya<br />
BLB. and key Okulondoolwa player in the kujja sector kukolebwa comes woofisi in to<br />
ekwanaganya influence or participate bakasitoma in order ku kitebe to bridge ekikulu. these<br />
inadequacies.<br />
Tuukirira ekitebe kyaffe ekikulu ku Bulange e<br />
Mmengo oba ettabi lyaffe lyonna.<br />
Page | 32 4
BLB Clients’ <strong>Charter</strong><br />
The organizational reforms were first<br />
incorporated in its 2010 strategic corporate<br />
plan and re-enforced in the 2016-2018<br />
corporate plan that was launched at Speke<br />
Resort Munyonyo. This positioned Buganda<br />
Land Board to foresee challenges in the industry<br />
and lead in making proactive adjustments.<br />
BUGANDA LAND BOARD<br />
Pilots on a number of institutional reforms and<br />
undertakings such as the Land Management and<br />
Information System (LMIS), the Land Electronic<br />
card innovation, Registration Projects among<br />
others have now become characteristic of<br />
Buganda Land Board.<br />
This Clients’ <strong>Charter</strong> serves to show our<br />
responsiveness to clients and determination<br />
to reduce the cost and time of doing business.<br />
EBIKOLEBWA MU BLB<br />
2013 - 2015<br />
As an instrument, it facilitates efficient and<br />
transparent service delivery by availing all the<br />
necessary information about Buganda Land<br />
Board and its operations thereby meeting our<br />
goal of facilitating communities with security of<br />
tenure.<br />
This <strong>Charter</strong> should not be seen as a<br />
straightjacket static document. In view of the<br />
ever dynamic environment, the associated<br />
complexities, Bulange Building coupled - Mengo, with Kabakanjagala desire to offer Rd. the<br />
best service, P.O. Box this 14205, document Kampala may - Uganda. when need<br />
arises<br />
Toll Free:<br />
be subject<br />
0800 140140<br />
to review.<br />
Tel:<br />
It<br />
(Gen),<br />
is our<br />
0312<br />
hope<br />
263741<br />
that it<br />
shall be useful<br />
0312 263742<br />
to all our<br />
Fax:<br />
stakeholders.<br />
0414 274893<br />
Email: info@bugandalandboard.or.ug<br />
Web: www.bugandalandboard.or.ug<br />
Kyewalabye - Male D<br />
Managing Director<br />
Buganda Land Board<br />
Page | 15
BLB Clients’ <strong>Charter</strong><br />
biyisibwe mu makubo gano:<br />
Weeyambise enkola ya yiintaneeti eno:<br />
info@bugandalandboard.or.ug<br />
makindye@bugandalandboard.or.ug<br />
nansana@bugandalandboard.or.ug<br />
central@bugandalandboard.or.ug<br />
kyaggwe@bugandalandboard.or.ug<br />
ndejje@bugandalandboard.or.ug<br />
Kuba essimu zino ezitali za kusasulira: \<br />
0800140140 oba essimu za woofisi za BLB<br />
zino:<br />
0414 694 268 (ettabi ly’e Makindye)<br />
0414 694 266 (Nansana)<br />
0414 694 980 Vision (Kibuga branch)<br />
“Every 0414 piece 694 of 412 land to (Lufuka be an asset Ndejje) to the<br />
0800 140 registered 140 (Kitebi) owner.”<br />
0414 694 265 (Kyaggwe)<br />
0414 663 329 (Mpigi)<br />
0414 663 323 (Mityana)<br />
0414 663 330 (Buddu)<br />
0414 663 324 Mission (Luwero)<br />
“Ensuring 0414 663 sustainable 341 (Buikwe) and optimum<br />
utilization 0414 663 of land 321 and (Lyantonde) securing tenancy<br />
to achieve financial and economic<br />
Enkola independence y’okweyambisa for communities.”<br />
tiketi<br />
Kasitoma eyeemulugunya akuyisa eri Ssenkulu<br />
wa BLB mu buwandiike. Kasitoma aweebwa<br />
nnamba ya ttiketi kw’anaajuliriranga<br />
era tunaakirondoolanga singa ebbaluwa<br />
eneebanga eweereddwayo mu woofisi ya<br />
BLB. Okulondoolwa kujja kukolebwa woofisi<br />
ekwanaganya bakasitoma ku kitebe ekikulu.<br />
Tuukirira ekitebe kyaffe ekikulu ku Bulange e<br />
Mmengo oba ettabi lyaffe lyonna.<br />
Page | 32 6<br />
Buganda Land Board
PART A. INTRODUCTION<br />
BLB Clients’ <strong>Charter</strong><br />
1.0. Buganda Land Board<br />
Buganda Land Board (BLB) is a professional<br />
body BUGANDA set up by His LAND Majesty BOARD the Kabaka<br />
of Buganda to manage the Kingdom land<br />
returned under the Restitution of Assets<br />
and Properties Act of 1993. Such properties<br />
include among others; The Kabaka’s official<br />
350 sq. miles of land, Namasole’s 10 sq miles<br />
of land, Banalinya’s Land, Kabaka’s lake,<br />
Former Omulamuzi and Omuwanika’s Official<br />
Residencies at Mengo, Land Adjacent to the<br />
Mengo Lubiri on which Buganda Ministerial<br />
EBIKOLEBWA MU BLB<br />
2013 - 2015<br />
Houses used to stand and all Bassekabaka’s<br />
Tombs.<br />
Furthermore, the assets under its mandate<br />
extend to include all those assets as outlined<br />
by the M.O.U between the President of<br />
Uganda and His Majesty the Kabaka. They<br />
include former estates of Buganda Kingdom<br />
comprising of;<br />
o<br />
Bulange<br />
Land in<br />
Building<br />
urban<br />
-<br />
centres<br />
Mengo, Kabakanjagala<br />
or towns<br />
Rd.<br />
P.O. Box 14205, Kampala - Uganda.<br />
o Land where former administration<br />
Toll Free: 0800 140140 Tel: (Gen), 0312 263741<br />
headquarters i.e. Counties and Sub<br />
0312 263742 Fax: 0414 274893<br />
counties were situated<br />
Email: info@bugandalandboard.or.ug<br />
o Land<br />
Web:<br />
in<br />
www.bugandalandboard.or.ug<br />
rural or peri-urban areas not<br />
claimed, utilized or occupied by any<br />
lawful or bonafide occupant<br />
Page | 17
BLB Clients’ <strong>Charter</strong><br />
biyisibwe o Land on mu Mityana makubo Road gano: (Jjeza Farm)<br />
o Former Buganda Kingdom Markets<br />
Weeyambise enkola ya yiintaneeti eno:<br />
info@bugandalandboard.or.ug<br />
A committee comprising of representatives<br />
makindye@bugandalandboard.or.ug<br />
from Mengo and Central Governments was<br />
nansana@bugandalandboard.or.ug<br />
set up to oversee the transition.<br />
central@bugandalandboard.or.ug<br />
kyaggwe@bugandalandboard.or.ug<br />
ndejje@bugandalandboard.or.ug<br />
2.0. Areas of Coverage<br />
Kuba essimu zino ezitali za kusasulira: \<br />
0800140140 Some of the villages oba essimu covered za woofisi under the za BLB<br />
zino: 350 sq. miles and the 2013 returned<br />
estate 0414 include; 694 268 (ettabi ly’e Makindye)<br />
0414 694 266 (Nansana)<br />
KAMPALA 0414 (KYADONDO)<br />
694 980 (Kibuga branch)<br />
Rubaga, 0414 Mulago, 694 412 Masajja, (Lufuka Mengo, Ndejje) Kabowa,<br />
Mengo-Mbuga, 0800 140 Kakeeka, 140 (Kitebi) Kitebi, Mengo-Lubiri,<br />
Najjanankumbi, 0414 694 265 Mutundwe, (Kyaggwe) Namirembe,<br />
Kasubi-Lubya, 0414 663 329 Makindye, (Mpigi) Kibuye, Lukuli,<br />
Nanganda, 0414 Kasubi, 663 323 Nakulabye, (Mityana) Namungoona,<br />
Bwaise, 0414 Kazo, 663 Konge, 330 Buziga, (Buddu) Katwe, Kiruddu,<br />
Salaama, 0414 Munyonyo, 663 324 (Luwero) Lukuli, Nanganda,<br />
Luwafu, 0414 Nakinyuguzi, 663 341 (Buikwe) Katuuso, Nyanama,<br />
Busega 0414 - Kibumbiro, 663 321 Mutungo (Lyantonde) Kitiko, Mengo<br />
Kisenyi, Lugoba, Wamala, Kagoma, Jinja<br />
Enkola Kalooli, y’okweyambisa Maganjo, Luzira, Kitunzi. tiketi<br />
Kasitoma eyeemulugunya akuyisa eri Ssenkulu<br />
wa WAKISO BLB mu (BUSIRO) buwandiike. Kasitoma aweebwa<br />
nnamba Masajja, Mpunga, ya ttiketi Kisimbiri, kw’anaajuliriranga<br />
Budo, Nakigalala,<br />
era Kyebando-Busiro, tunaakirondoolanga Serinya, Malangata, singa ebbaluwa Bukuku,<br />
eneebanga Kitula & Budali, eweereddwayo Kyanuna, Bumera, mu woofisi Bananya<br />
BLB. & Lugazi, Okulondoolwa Buwule, Mawugulu, kujja kukolebwa Namayumba woofisi<br />
ekwanaganya & Kasaga, Buswa, bakasitoma Kitata ku & kitebe Nakulamudde, ekikulu.<br />
Lukoma, Kasenge, Bulika, Sempya, Masulita,<br />
Tuukirira ekitebe kyaffe ekikulu ku Bulange e<br />
Nansana, Nazziba, Seguku, ubowa, Namasuba,<br />
Mmengo oba ettabi lyaffe lyonna.<br />
Page | 32 8
BLB Clients’ <strong>Charter</strong><br />
Maganjo, Nabweru, Bunamwaya. Jinja<br />
Kawempe, Kabulengwa, Wamala, Kisimu,<br />
Buddo & Nabbingo, Zana & Lufuka, Ndejje.<br />
MUKONO (KYAGGWE)<br />
Kibale, Njagalakakomo, Makusu, Kitovu,<br />
Kisinsi, BUGANDA Sai, Kalengera, LAND Nakibanga, BOARD Kisiga,<br />
Kasubi & Kikoma, Kibuye, Kitala, Lugula<br />
& Mbulamite, Kakukulu, Buyiki, Nongo &<br />
Kauku, Kisiguka, Dilwe, Kakula, Kikandwa,<br />
Nakanyonyi, Mbugwe, Nabale, Nkulagirira<br />
& Kaini, Nanga & Kiwafu, Kasawo, Mawoto,<br />
kasabwa & Nakidindiri, Namwezi, Kiwunga,<br />
Vuluga, Makota, Lugala, Buwaba, Bukaya,<br />
Bukule, Nantabulirwa, Njeru, Kalagi Town.<br />
EBIKOLEBWA MU BLB<br />
2013 - 2015<br />
MPIGI (BUTAMBALA & MAWOKOTA)<br />
Lugala, Kaweri, Kabuye, Lukalu, Kyenajanja,<br />
Buliga, Bwala, Ntolomwe, Kawango, Ndeese,<br />
Ngandwa, Bukandula, Kiryanongo, Nseke,<br />
Tiribogo, Kansenyi<br />
MASAKA (BUDDU)<br />
Bugo, Kinvunikidde, Kitunga, Mulema,<br />
Kayanja, Butale, Ndola, Sunga, Bokirongo,<br />
Kisawo, Kityabama, Masiga, Bulayi, Bugere,<br />
Gayaza, Nkenge, Nsalu, Bukoko, Katwe,<br />
Nakayiba,<br />
Bulange<br />
Kimanya.<br />
Building - Mengo, Kabakanjagala Rd.<br />
P.O. Box 14205, Kampala - Uganda.<br />
Toll Free: 0800 140140 Tel: (Gen), 0312 263741<br />
Other areas include;<br />
0312 263742 Fax: 0414 274893<br />
All former Buganda Kingdom Official Land<br />
Email: info@bugandalandboard.or.ug<br />
and its Ssaza and Ggombolola seats located<br />
Web: www.bugandalandboard.or.ug<br />
in the various counties of Kyaddondo, Busiro,<br />
Buddu, Kyaggwe, Buweekula, Mawogola,<br />
Ssingo, Mawokota, Kkooki, Buluuli, Bugerere,<br />
Page | 19
BLB Clients’ <strong>Charter</strong><br />
biyisibwe Kabula, Butambala, mu makubo Gomba, gano: Ssese, Buvuma,<br />
Busujju, Bulemeezi.<br />
Weeyambise enkola ya yiintaneeti eno:<br />
info@bugandalandboard.or.ug<br />
3.0. Occupancy on Kabaka’s Land<br />
makindye@bugandalandboard.or.ug<br />
nansana@bugandalandboard.or.ug<br />
Buganda Land Board recognizes tenants<br />
central@bugandalandboard.or.ug<br />
by occupancy as stipulated by the law and<br />
kyaggwe@bugandalandboard.or.ug<br />
encourages as well as facilitates voluntary<br />
ndejje@bugandalandboard.or.ug<br />
regularized occupancy and security of tenure<br />
Kuba through essimu registration zino and ezitali title za acquisition. kusasulira: BLB \<br />
0800140140 also encourages oba tenants essimu to za fulfill woofisi their za rights BLB<br />
zino: and responsibilities for example by paying<br />
norminal 0414 ground 694 268 rent (Busuulu). (ettabi ly’e Makindye)<br />
0414 694 266 (Nansana)<br />
Occupancy 0414 694 falls 980 in three (Kibuga categories; branch)<br />
o Existing 0414 694 settlers 412 (Lufuka Ndejje)<br />
o Those 0800 deriving 140 140 their (Kitebi) interest through<br />
bibanja 0414 694 acquisition. 265 (Kyaggwe)<br />
o Those 0414 seeking 663 329 new (Mpigi) parcels of land from<br />
BLB<br />
0414<br />
(direct<br />
663<br />
allocations).<br />
323 (Mityana)<br />
0414 663 330 (Buddu)<br />
Tenants<br />
0414<br />
by<br />
663<br />
occupancy<br />
324 (Luwero)<br />
can opt to remain as<br />
such, and<br />
0414<br />
pay<br />
663<br />
the<br />
341<br />
norminal<br />
(Buikwe)<br />
ground rent as<br />
stipulated<br />
0414<br />
in<br />
663<br />
law.<br />
321 (Lyantonde)<br />
Enkola They however y’okweyambisa have an option tiketi to upgrade their<br />
Kasitoma tenure by eyeemulugunya securing leasehold akuyisa land eri titles. Ssenkulu<br />
wa BLB mu buwandiike. Kasitoma aweebwa<br />
nnamba Those seeking ya new ttiketi parcels kw’anaajuliriranga<br />
are particularly<br />
era encouraged tunaakirondoolanga to secure land singa titles. ebbaluwa They<br />
eneebanga however must eweereddwayo ensure that any mu compensations<br />
woofisi ya<br />
BLB. to sitting Okulondoolwa occupants if kujja any is kukolebwa made. woofisi<br />
ekwanaganya bakasitoma ku kitebe ekikulu.<br />
Tuukirira ekitebe kyaffe ekikulu ku Bulange e<br />
Mmengo oba ettabi lyaffe lyonna.<br />
Page | 32 10
BLB Clients’ <strong>Charter</strong><br />
PART B. BLB LEASE PROCESS<br />
Below is the Lease processing cycle starting<br />
with registration to the final stage of acquiring<br />
a Leasehold Certificate of Title.<br />
BUGANDA LAND BOARD<br />
EBIKOLEBWA MU BLB<br />
2013 - 2015<br />
1.0. Registration<br />
Buganda Land Board recognizes the existing<br />
relationship between the Landlord and<br />
the Tenant (Kibanja Holder). Registration<br />
therefore<br />
Bulange Building<br />
ensures<br />
- Mengo,<br />
that this<br />
Kabakanjagala<br />
relationship<br />
Rd.<br />
is<br />
regularized, P.O. Box harmonized 14205, Kampala and benefiting - Uganda. to all<br />
parties. Toll Free: 0800 140140 Tel: (Gen), 0312 263741<br />
0312 263742 Fax: 0414 274893<br />
1.1. Eligibility Email: info@bugandalandboard.or.ug<br />
o Any Web: person www.bugandalandboard.or.ug<br />
(citizen or non-citizen) is<br />
eligible to apply for registration.<br />
o All areas covered by our jurisdiction<br />
apart from those that have been reserved<br />
Page | | 111
BLB Clients’ <strong>Charter</strong><br />
biyisibwe by the mu Buganda makubo Kingdom gano: Cabinet or<br />
have restrictions imposed upon them by<br />
Weeyambise enkola ya yiintaneeti eno:<br />
Government Controlling Authorities such<br />
info@bugandalandboard.or.ug<br />
as NEMA are not eligible for registration.<br />
makindye@bugandalandboard.or.ug<br />
nansana@bugandalandboard.or.ug<br />
1.2. Reserves<br />
central@bugandalandboard.or.ug<br />
Reserved land includes all that land identified<br />
kyaggwe@bugandalandboard.or.ug<br />
by cabinet as land comprising of cultural sites,<br />
ndejje@bugandalandboard.or.ug<br />
royal palaces as well as reserved for<br />
Kuba planned essimu use and zino settlements. ezitali za These kusasulira: include; \<br />
0800140140 o Former Minister’s oba essimu village za Mengo woofisi za BLB<br />
zino: o Kabaka’s Lake in Ndeeba<br />
o Jinja 0414 Mawuno 694 268 (Kawempe) (ettabi ly’e Makindye)<br />
o Kansanga-Nabutiti<br />
0414 694 266 (Nansana)<br />
o Munyonyo 0414 694 Landing 980 (Kibuga site branch)<br />
o Kigo-Kazi 0414 694 Busabala 412 (Lufuka Ndejje)<br />
o Former<br />
0800 140<br />
Magistrate’s<br />
140 (Kitebi)<br />
seat at Kakeeka<br />
o Nantabulirwa<br />
0414 694 265 (Kyaggwe)<br />
o Kisinsi<br />
0414 663 329 (Mpigi)<br />
o Mujjaguzo<br />
0414 663<br />
at<br />
323<br />
Kabowa<br />
(Mityana)<br />
o Nakigalala<br />
0414 663 330 (Buddu)<br />
o Buswa<br />
0414 663 324 (Luwero)<br />
o Land adjacent to Muganzirwazza<br />
0414 663 341 (Buikwe)<br />
o Mengo-Kisenyi<br />
0414 663 321 (Lyantonde)<br />
o Former Buganda Medical stores at<br />
Enkola Kakeeka y’okweyambisa tiketi<br />
Kasitoma eyeemulugunya akuyisa eri Ssenkulu<br />
wa Note: BLB Applications mu buwandiike. on reserved Kasitoma land aweebwa are not<br />
nnamba normally entertained. ya ttiketi However, kw’anaajuliriranga for land<br />
era reserved tunaakirondoolanga for development, singa applications ebbaluwa are<br />
eneebanga subjected to National, eweereddwayo District and mu Local woofisi physical ya<br />
BLB. development Okulondoolwa plans as kujja approved kukolebwa by the relevant woofisi<br />
ekwanaganya authorities. bakasitoma ku kitebe ekikulu.<br />
Tuukirira 1.3. Requirements ekitebe kyaffe of Registration.<br />
ekikulu ku Bulange e<br />
Mmengo The client oba is required ettabi lyaffe to avail lyonna. the following to<br />
Page | 32 12
BLB Clients’ <strong>Charter</strong><br />
kick start the registration process.<br />
I. Proof of kibanja/land ownership<br />
documents including; sales/purchase<br />
agreements, gift deeds, copies of wills,<br />
letters of administration, certificates of<br />
BUGANDA titles, introduction LAND letters BOARD<br />
etc.<br />
II. Sketch or directional map<br />
III. 3 passport photos for the applicant, or<br />
for each applicant (in case of more than<br />
one applicant).<br />
IV. Photo of plot or development on the land<br />
V. Pay the necessary fees (see fees<br />
schedule) in the bank to apply, verify,<br />
register, plan and survey the kibanja.<br />
EBIKOLEBWA MU BLB<br />
2013 - 2015<br />
1.4. Verification of ownership<br />
This stage involves the Branch Manager,<br />
Land Inspector, any other Buganda Land<br />
Board Staff, Kabaka’s Chiefs, neighbors and<br />
Local Authorities who verify ownership and<br />
authenticate documents.<br />
In event of disputes a file will not be<br />
opened until such disputes are resolved.<br />
1.5. Physical Planning Inspection<br />
The<br />
Bulange<br />
Physical<br />
Building<br />
Planning<br />
- Mengo,<br />
Inspection<br />
Kabakanjagala<br />
is done<br />
Rd.<br />
to<br />
cross check;<br />
P.O. Box<br />
Plans<br />
14205,<br />
or<br />
Kampala<br />
existing<br />
- Uganda.<br />
development<br />
Toll Free: 0800 140140 Tel: (Gen), 0312 263741<br />
on the land against planning standards.<br />
0312 263742 Fax: 0414 274893<br />
The following key issues are put under<br />
Email: info@bugandalandboard.or.ug<br />
consideration;<br />
Web: www.bugandalandboard.or.ug<br />
o<br />
o<br />
o<br />
Considers nature of shelter<br />
Accessibility<br />
Types of roads<br />
Page | | 13 1
BLB Clients’ <strong>Charter</strong><br />
biyisibwe o Building mu line; makubo Front/Side/Rear<br />
gano:<br />
o Plot size<br />
Weeyambise o User (Residential/Commercial enkola ya yiintaneeti eno: or Other)<br />
info@bugandalandboard.or.ug<br />
o Method of; Water supply/Surface water<br />
makindye@bugandalandboard.or.ug<br />
disposal/Sewerage/Refuse disposal<br />
nansana@bugandalandboard.or.ug<br />
central@bugandalandboard.or.ug<br />
This is checked together with the relevant<br />
kyaggwe@bugandalandboard.or.ug<br />
planning authorities of the area (e.g. urban<br />
ndejje@bugandalandboard.or.ug<br />
planning authorities like KCCA)<br />
Kuba essimu zino ezitali za kusasulira: \<br />
0800140140 oba essimu za woofisi za BLB<br />
zino: 2.0. Survey Process at Buganda Land<br />
Board 0414 694 268 (ettabi ly’e Makindye)<br />
0414 694 266 (Nansana)<br />
All surveys<br />
0414 694<br />
must<br />
980<br />
be authorized<br />
(Kibuga branch)<br />
by Buganda<br />
Land Board.<br />
0414 694 412 (Lufuka Ndejje)<br />
0800 140 140 (Kitebi)<br />
They are<br />
0414<br />
undertaken<br />
694 265<br />
by<br />
(Kyaggwe)<br />
Buganda Land Board<br />
through its own survey unit and out sourced<br />
0414 663 329 (Mpigi)<br />
survey firms.<br />
0414 663 323 (Mityana)<br />
0414 663 330 (Buddu)<br />
Out sourced survey firms are pre-qualified on<br />
0414 663 324 (Luwero)<br />
an annual basis and these are;<br />
0414 663 341 (Buikwe)<br />
o Pearl Consult<br />
0414 663 321 (Lyantonde)<br />
o Landsurv Surveyors<br />
Enkola y’okweyambisa tiketi<br />
Kasitoma Paid up clients eyeemulugunya are notified akuyisa on the eri Ssenkulu due date<br />
wa for field BLB survey mu buwandiike. after which Kasitoma the job processing aweebwa<br />
nnamba commences ya with relevant ttiketi planning kw’anaajuliriranga<br />
and survey<br />
era officers tunaakirondoolanga at the Land Off ices. The singa process ebbaluwa usually<br />
eneebanga takes up to two eweereddwayo months and a set mu of woofisi deed plans ya<br />
BLB. produced Okulondoolwa at the end of kujja the exercise. kukolebwa woofisi<br />
ekwanaganya bakasitoma ku kitebe ekikulu.<br />
Tuukirira ekitebe kyaffe ekikulu ku Bulange e<br />
Mmengo oba ettabi lyaffe lyonna.<br />
Page | 32 14
BLB Clients’ <strong>Charter</strong><br />
3.0. Lease Offer Stage<br />
In order for a client to qualify to go on this<br />
stage the following must have been adhered<br />
to; Completion of registration and survey<br />
processes.<br />
BUGANDA LAND BOARD<br />
Client should have committed a premium<br />
deposit which is paid on Buganda Land Board<br />
Account No. 9030005607948, Stanbic Bank<br />
Forest Mall Branch, SWIFT CODE: SBICUGKX<br />
The lease offer clearly stipulates the following;<br />
o Duration of lease<br />
o Premium to be paid which is less the<br />
initial deposit<br />
EBIKOLEBWA MU BLB<br />
size, location and capital value.<br />
2013 - 2015<br />
o<br />
The premium payable is dependent on<br />
o Ground Rent (G/Rent)<br />
o Title Charges<br />
Refer to schedule for assessment of Premium/<br />
Ground Rent and Title Charges.<br />
4.0. Signing Lease Agreements<br />
Bulange Building - Mengo, Kabakanjagala Rd.<br />
The offer invites the client to meet its terms.<br />
P.O. Box 14205, Kampala - Uganda.<br />
Once the terms have been met then agreements<br />
Toll Free: 0800 140140 Tel: (Gen), 0312 263741<br />
are signed in duplicate. The client is notified<br />
0312 263742 Fax: 0414 274893<br />
to pick<br />
Email:<br />
agreements<br />
info@bugandalandboard.or.ug<br />
for perusal, signing and<br />
witnessing.<br />
Web:<br />
On<br />
www.bugandalandboard.or.ug<br />
return the client attaches two<br />
recent passport photos of person executing<br />
the agreement.<br />
Page | | 15 1
BLB Clients’ <strong>Charter</strong><br />
biyisibwe For companies; mu makubo clients gano: should attach certified<br />
copies of Certificate of Incorporation,<br />
Weeyambise enkola ya yiintaneeti eno:<br />
Memorandum and Articles of Association and<br />
info@bugandalandboard.or.ug<br />
Company resolution.<br />
makindye@bugandalandboard.or.ug<br />
nansana@bugandalandboard.or.ug<br />
central@bugandalandboard.or.ug<br />
5.0. Title processing<br />
kyaggwe@bugandalandboard.or.ug<br />
ndejje@bugandalandboard.or.ug<br />
All clients with returned lease agreements<br />
Kuba are eligible essimu for zino title ezitali processing. za kusasulira: The process \<br />
0800140140 begins with oba assessment essimu za and woofisi payment za BLB of<br />
zino: relevant Government dues (stamp duty,<br />
title registration 0414 694 268 fees (ettabi etc) and ly’e subsequent<br />
Makindye)<br />
lodgment 0414 of 694 the 266 agreement (Nansana) with the relevant<br />
Ministry 0414 of 694 Lands 980 Zonal (Kibuga or branch) District Land<br />
Offices. 0414 694 412 (Lufuka Ndejje)<br />
0800 140 140 (Kitebi)<br />
Registry 0414 notifies 694 265 the BLB (Kyaggwe) Legal Officer who<br />
picks 0414 the Certificate 663 329 (Mpigi) of Title for onward<br />
transmission<br />
0414 663<br />
to the<br />
323<br />
client.<br />
(Mityana)<br />
0414 663 330 (Buddu)<br />
0414 663 324 (Luwero)<br />
6.0. Benefits 0414 663 of 341 Leasing (Buikwe)<br />
0414 663 321 (Lyantonde)<br />
o Facilitates client with security of Land<br />
Enkola Tenure y’okweyambisa tiketi<br />
Kasitoma o Provides eyeemulugunya easy access akuyisa to eri finance Ssenkulu as<br />
wa BLB registered mu buwandiike. land can act Kasitoma collateral aweebwa<br />
nnamba o Titling adds ya value ttiketi to your kw’anaajuliriranga<br />
land<br />
era o Acquisition tunaakirondoolanga of a Leasehold singa Certificate ebbaluwa of<br />
eneebanga Title prevents eweereddwayo potential encroachments<br />
mu woofisi ya<br />
BLB. Okulondoolwa kujja kukolebwa woofisi<br />
ekwanaganya bakasitoma ku kitebe ekikulu.<br />
Tuukirira ekitebe kyaffe ekikulu ku Bulange e<br />
Mmengo oba ettabi lyaffe lyonna.<br />
Page | 32 16
BLB Clients’ <strong>Charter</strong><br />
PART C. CONSENT<br />
1.0. Acquiring a Kibanja on Kabaka’s<br />
Land<br />
BUGANDA LAND BOARD<br />
A person can acquire a Kibanja either through<br />
purchase, gift, beneficiary, direct application<br />
to Buganda Land Board as a developer and<br />
direct leasing.<br />
For all these acquisitions it is paramount that<br />
the landlord consents to the acquisitions.<br />
1.1. How to attain a kibanja<br />
o Meeting of the minds. (Purchaser and<br />
seller)<br />
EBIKOLEBWA MU BLB<br />
2013 - 2015<br />
o Contact Buganda Land Board<br />
o A Kibanja purchase form is picked, filled<br />
and taken to BLB representatives i.e. the<br />
Branch Manager and Kabaka’s Chiefs.<br />
o Physical inspection of the Kibanja and<br />
verification is done<br />
o The person selling must have registered<br />
with BLB or else is required to register.<br />
o After all specified terms have been met,<br />
consent is granted. So the purchaser or<br />
Bulange new tenant Building submits - Mengo, Kabakanjagala to Buganda Rd. Land<br />
Board P.O. Box a copy 14205, of Kampala the Kibanja - Uganda. Purchase<br />
Toll Form Free: 0800 to register 140140 his Tel: individual (Gen), 0312 interest. 263741<br />
0312 263742 Fax: 0414 274893<br />
Email: info@bugandalandboard.or.ug<br />
Web: www.bugandalandboard.or.ug<br />
Page | | 17 1
BLB Clients’ <strong>Charter</strong><br />
biyisibwe 2.0. Other mu types makubo of gano: Consent<br />
Weeyambise enkola ya yiintaneeti eno:<br />
o Consent to Transfer (legal matter);<br />
info@bugandalandboard.or.ug<br />
given to whoever wishes to transfer<br />
makindye@bugandalandboard.or.ug<br />
his interest having obtained, a title or<br />
nansana@bugandalandboard.or.ug<br />
lease offer upon payment of an assessed<br />
central@bugandalandboard.or.ug<br />
fee to Buganda Land Board 2% of the<br />
kyaggwe@bugandalandboard.or.ug<br />
capital value. Apply to the BLB Managing<br />
ndejje@bugandalandboard.or.ug<br />
Director (MD) in writing.<br />
Kuba essimu zino ezitali za kusasulira: \<br />
0800140140 o Consent oba to Mortgage essimu za woofisi (legal matter); za BLB<br />
zino: Charged on whoever has a Leasehold<br />
Title 0414 and 694 wants 268 to pledge (ettabi it ly’e as Makindye) security to<br />
acquire 0414 694 a loan 266 facility (Nansana) – 200,000 Uganda<br />
Shillings 0414 694 regardless 980 (Kibuga of size branch) or location of<br />
the 0414 Land. 694 Apply 412 in (Lufuka writing Ndejje) to the BLB -<br />
MD 0800 140 140 (Kitebi)<br />
0414 694 265 (Kyaggwe)<br />
o Consent 0414 663 329 to Subdivide (Mpigi) (physical<br />
planning); 0414 663 Charged 323 (Mityana) on whoever wants to<br />
sub-divide 0414 663 his 330 leasehold (Buddu) interest. Apply<br />
in 0414 writing 663 to 324 the BLB (Luwero) – MD<br />
0414 663 341 (Buikwe)<br />
o Consent<br />
0414 663<br />
to<br />
321<br />
Sub-Lease<br />
(Lyantonde)<br />
(legal matter)<br />
charged on whoever sets out to sublease<br />
Enkola part y’okweyambisa of his/her registered tiketi interest to<br />
Kasitoma another eyeemulugunya party. Apply in akuyisa writing eri to Ssenkulu the BLB<br />
wa BLB – MDmu buwandiike. Kasitoma aweebwa<br />
nnamba ya ttiketi kw’anaajuliriranga<br />
era o Consent tunaakirondoolanga to Sublease singa a condominium ebbaluwa<br />
eneebanga (legal matter) eweereddwayo Consent is mu given woofisi to clients ya<br />
BLB. with Okulondoolwa interest of a kujja condominium. kukolebwa A woofisi charge<br />
ekwanaganya of 3% of the bakasitoma sale value ku is kitebe paid. ekikulu. Apply in<br />
writing to the MD Buganda Land Board.<br />
Tuukirira ekitebe kyaffe ekikulu ku Bulange e<br />
Mmengo oba ettabi lyaffe lyonna.<br />
Page | 32 18
BLB Clients’ <strong>Charter</strong><br />
PART D. OTHER PRODUCTS &<br />
SERVICES<br />
1.0. Lease Access Finance Initiative<br />
(LAFI)<br />
BUGANDA LAND BOARD<br />
Buganda Land Board came up with an apt<br />
solution where it partners with financial<br />
institutions to help clients who are financially<br />
constrained but want to secure tenancy to<br />
acquire loans in order to facilitate the exercise.<br />
To date BLB works with seventeen financial<br />
institutions under this arrangement and they<br />
include: Centenary Rural Development Bank,<br />
Opportunity Bank, Tropical Bank, Housing<br />
EBIKOLEBWA MU BLB<br />
2013 - 2015<br />
Finance Bank, Post Bank and others. Many<br />
more are coming on board.<br />
1.1. Benefits of LAFI<br />
I. It enables clients to access finance on<br />
friendlier terms in order secure tenancy.<br />
II. On part of the financial institutions it<br />
increases the number of loan applications<br />
with meaningful collateral.<br />
III. A wider client base for Buganda Land<br />
Bulange Board Building of Title - holders Mengo, Kabakanjagala on Kabaka’s land. Rd.<br />
P.O. Box 14205, Kampala - Uganda.<br />
1.2. Toll Obligations Free: 0800 140140 of the Tel: parties (Gen), 0312 263741<br />
The clients 0312 go 263742 through Fax: the 0414 normal 274893Buganda<br />
Land Board’s Email: info@bugandalandboard.or.ug<br />
Lease Processing<br />
I. Kibanja Web: Occupants<br />
www.bugandalandboard.or.ug<br />
o Provide requirements for registration<br />
and survey<br />
o Be in possession of an account with<br />
Page | | 19 1
BLB Clients’ <strong>Charter</strong><br />
biyisibwe the mu financial makubo institution gano:<br />
o Have a steady income for loan<br />
Weeyambise enkola ya yiintaneeti eno:<br />
repayment<br />
info@bugandalandboard.or.ug<br />
makindye@bugandalandboard.or.ug<br />
II. Buganda Land Board<br />
nansana@bugandalandboard.or.ug<br />
o Ascertain applicant’s ownership of the<br />
central@bugandalandboard.or.ug<br />
kibanja<br />
kyaggwe@bugandalandboard.or.ug<br />
o Process applicant’s information<br />
ndejje@bugandalandboard.or.ug<br />
o Provide a valuation estimate for the<br />
Kuba essimu client to zino the Financial ezitali za Institution kusasulira: \<br />
0800140140 o Process oba through essimu to a za Leasehold woofisi za Title BLB<br />
zino: o Present to Financial Institution the<br />
0414 client’s 694 title 268 as collateral (ettabi ly’e Makindye)<br />
0414 694 266 (Nansana)<br />
III. Financial 0414 694 Institutions 980 (Kibuga branch)<br />
a. 0414 Assess 694 client’s 412 credit (Lufuka worthiness Ndejje)<br />
b.<br />
0800<br />
Advance<br />
140 140<br />
estimated<br />
(Kitebi)<br />
dues to Buganda<br />
0414<br />
Land<br />
694<br />
Board<br />
265 (Kyaggwe)<br />
c.<br />
0414<br />
Hold<br />
663<br />
all securities<br />
329 (Mpigi)<br />
until loan is cleared<br />
0414 663 323 (Mityana)<br />
1.3.<br />
0414<br />
Process<br />
663 330<br />
Flow<br />
(Buddu)<br />
o Application<br />
0414 663 324<br />
for this<br />
(Luwero)<br />
facility is made<br />
available both at Buganda Land Board<br />
0414 663 341 (Buikwe)<br />
and participating financial institutions.<br />
0414 663 321 (Lyantonde)<br />
o The duly filled application forms should<br />
Enkola be forwarded y’okweyambisa to Buganda tiketiLand Board for<br />
Kasitoma preliminary eyeemulugunya scrutiny. akuyisa eri Ssenkulu<br />
wa o BLB The mu applicant buwandiike. is required Kasitoma pay aweebwa at least<br />
nnamba 20% of ya the ttiketi pre-determined kw’anaajuliriranga costs for<br />
era lease tunaakirondoolanga processing inclusive singa of survey ebbaluwa fees.<br />
eneebanga o Buganda eweereddwayo Land Board forwards mu woofisi valuation ya<br />
BLB. estimates Okulondoolwa needed kujja to process kukolebwa the lease woofisi for<br />
ekwanaganya the client bakasitoma the financial ku kitebe institution. ekikulu.<br />
o The financial institution is required to<br />
Tuukirira make ekitebe the necessary kyaffe ekikulu payments ku Bulange to enable e<br />
Mmengo BLB process oba ettabi the lyaffe title. lyonna.<br />
Page | 32 20
BLB Clients’ <strong>Charter</strong><br />
o<br />
Buganda Land Board presents to financial<br />
institutions the client’s title as collateral.<br />
2.0. Land Banking<br />
BUGANDA LAND BOARD<br />
The essence behind the land banking<br />
phenomenon is to enable tenants on Kabaka’s<br />
land to surrender part of their interest on their<br />
respective bibanja (holdings) to Buganda<br />
Land Board (landlord) in return for leasehold<br />
Certificates of Titles on the remainder. This is<br />
voluntary and it is agreed upon by the two<br />
parties according to Section 36 of the Land<br />
Act.<br />
EBIKOLEBWA MU BLB<br />
2013 - 2015<br />
2.1. Benefits of Land Banking<br />
I. First and foremost it enables tenants<br />
on Kabaka’s land with security of land<br />
tenure by having titles.<br />
II. Secondly having titled land opens up<br />
business and development opportunities<br />
for clients as it can easily be used as<br />
collateral.<br />
III. The core principle behind Land Banking is<br />
to encourage optimal land use and better<br />
living through planned settlement on<br />
Bulange<br />
part of<br />
Building<br />
tenants.<br />
- Mengo,<br />
This<br />
Kabakanjagala<br />
direct intervention<br />
Rd.<br />
P.O. Box 14205, Kampala - Uganda.<br />
on part of landlord helps in land and<br />
Toll Free: 0800 140140 Tel: (Gen), 0312 263741<br />
property appreciation.<br />
0312 263742 Fax: 0414 274893<br />
Email: info@bugandalandboard.or.ug<br />
2.2. Land Banking & Acquisition Process<br />
Web: www.bugandalandboard.or.ug<br />
Flow<br />
I. Pre-activities<br />
The first stage involves engaging in<br />
informal talks with prospective clients<br />
Page | | 211
BLB Clients’ <strong>Charter</strong><br />
biyisibwe II. Verification mu makubo gano:<br />
o Physical inspection carried out by<br />
Weeyambise enkola ya yiintaneeti eno:<br />
a Land Banking Officer and a brief<br />
info@bugandalandboard.or.ug<br />
prepared<br />
makindye@bugandalandboard.or.ug<br />
o Survey to be carried to establish the<br />
nansana@bugandalandboard.or.ug<br />
status and acreage<br />
central@bugandalandboard.or.ug<br />
o Valuation done basing on current<br />
kyaggwe@bugandalandboard.or.ug<br />
values or commissioned<br />
ndejje@bugandalandboard.or.ug<br />
o Clearance by the Legal Department<br />
Kuba essimu zino ezitali za kusasulira: \<br />
0800140140 III. Final Stage oba essimu za woofisi za BLB<br />
zino: o Files are presented to Internal Land<br />
0414 Banking 694 Committee 268 (ettabi for ly’e assessment Makindye)<br />
o 0414 Clearance 694 266 given (Nansana) by finance on modes<br />
0414 of payment 694 980 and (Kibuga commission branch)<br />
o 0414 Files 694 finally 412 present (Lufuka Ndejje) to the Land<br />
0800<br />
Acquisition<br />
140 140<br />
and<br />
(Kitebi)<br />
Disposal Committee<br />
0414<br />
for clearance<br />
694 265 (Kyaggwe)<br />
0414 663 329 (Mpigi)<br />
0414 663 323 (Mityana)<br />
3.0. Land 0414 for 663 Investment<br />
330 (Buddu)<br />
0414 663 324 (Luwero)<br />
I. Land<br />
0414<br />
reserved<br />
663 341<br />
for<br />
(Buikwe)<br />
investment. This is<br />
land<br />
0414<br />
set<br />
663<br />
aside<br />
321<br />
on the<br />
(Lyantonde)<br />
basis of its viability<br />
for potential investment. Although the<br />
Enkola nature y’okweyambisa of the investment tiketi is dictated by<br />
Kasitoma the organization’s eyeemulugunya physical akuyisa planning eri Ssenkulu this<br />
wa BLB can mu be adjusted buwandiike. depending Kasitoma either aweebwa on its<br />
nnamba feasibility ya or requirements ttiketi kw’anaajuliriranga<br />
of the investor<br />
era provided tunaakirondoolanga it has been agreed singa and ebbaluwa cleared<br />
eneebanga by Buganda eweereddwayo Land Board. mu woofisi ya<br />
BLB. Okulondoolwa kujja kukolebwa woofisi<br />
ekwanaganya II. Land identified bakasitoma by would-be ku kitebe investors. ekikulu.<br />
Investors can identify a piece of land and<br />
Tuukirira<br />
approach<br />
ekitebe<br />
Buganda<br />
kyaffe ekikulu<br />
Land Board<br />
ku Bulange<br />
with a<br />
e<br />
Mmengo view oba of securing ettabi lyaffe leasehold. lyonna.<br />
Page | 32 22
BLB Clients’ <strong>Charter</strong><br />
3.1. Criteria for qualification<br />
I. Copy of Identification<br />
II. Proposed business development concept,<br />
estimated project cost and Ghant chart<br />
showing implementation phases along<br />
with time frames<br />
III. BUGANDA Bank statement LAND for at least BOARD 12 months<br />
for company, six months for an individual<br />
(proof of financial ability to undertake<br />
project)<br />
IV. Copies of all certified legal Documents<br />
i.e. Business registration certificate,<br />
Certificate of incorporation,<br />
memorandum and articles of association,<br />
list of operational Licenses if applicable.<br />
V. Certified License for the Business for<br />
local companies/investment certificate<br />
EBIKOLEBWA MU BLB<br />
for international companies.<br />
2013 - 2015<br />
VI. Tax receipts for local companies<br />
(Proforma and VAT for previous year)<br />
VII. Audited books of accounts for the most<br />
previous year.<br />
VIII. Historical Cash low for the Business for<br />
the past one year. (where applicable)<br />
IX. Projected cash low.<br />
4.0. Bulange E-Leasing Building - Mengo, Kabakanjagala Rd.<br />
P.O. Box 14205, Kampala - Uganda.<br />
Toll Free: 0800 140140 Tel: (Gen), 0312 263741<br />
This was set up for those clients who for<br />
0312 263742 Fax: 0414 274893<br />
various reasons do not have time to come to<br />
Email: info@bugandalandboard.or.ug<br />
Buganda Land Board Branches. These clients<br />
Web: www.bugandalandboard.or.ug<br />
can lodge their application via the internet<br />
and make payments as well.<br />
Page | | 23 1
BLB Clients’ <strong>Charter</strong><br />
biyisibwe How to apply mu makubo for a lease gano: using the internet?<br />
Weeyambise enkola ya yiintaneeti eno:<br />
I. Log onto Buganda Land Board Website;<br />
info@bugandalandboard.or.ug<br />
www.bugandalandboard.or.ug and ill in<br />
makindye@bugandalandboard.or.ug<br />
an application form.<br />
nansana@bugandalandboard.or.ug<br />
central@bugandalandboard.or.ug<br />
II. Client makes on-line payment to Buganda<br />
kyaggwe@bugandalandboard.or.ug<br />
Land Board account; Centenary Rural<br />
ndejje@bugandalandboard.or.ug<br />
Development Bank A/C no.2210600029.<br />
Kuba Upon essimu payment zino client ezitali is required za kusasulira: to notify \<br />
0800140140 Buganda Land oba essimu Board. za woofisi za BLB<br />
zino:<br />
III. The 0414 client 694 268 is required (ettabi ly’e to Makindye) avail the<br />
following 0414 694 either 266 by (Nansana) post or in a scanned<br />
format; 0414 694 two 980 sized passport (Kibuga branch) photographs,<br />
proof 0414 of 694 ownership 412 (Lufuka documents, Ndejje) copy of<br />
bank<br />
0800<br />
payment<br />
140 140<br />
slip,<br />
(Kitebi)<br />
photo of plot and a<br />
directional/sketch<br />
0414 694 265 (Kyaggwe)<br />
map.<br />
0414 663 329 (Mpigi)<br />
IV. The<br />
0414<br />
application<br />
663 323<br />
then<br />
(Mityana)<br />
goes through the<br />
normal<br />
0414 663<br />
lease<br />
330<br />
process<br />
(Buddu)<br />
at Buganda Land<br />
Board.<br />
0414 663 324 (Luwero)<br />
0414 663 341 (Buikwe)<br />
V. The client is updated at each stage<br />
0414 663 321 (Lyantonde)<br />
electronically via mail or telephone<br />
Enkola communication y’okweyambisa up to tiketi issuance of title.<br />
Kasitoma eyeemulugunya akuyisa eri Ssenkulu<br />
wa BLB mu buwandiike. Kasitoma aweebwa<br />
nnamba 5.0 Leasing ya for ttiketi Telephone kw’anaajuliriranga<br />
Masts<br />
era tunaakirondoolanga singa ebbaluwa<br />
eneebanga This product eweereddwayo is designed mu to woofisi benefit ya<br />
BLB. unregistered Okulondoolwa tenants kujja on Kabaka’s kukolebwa land woofisi who<br />
ekwanaganya would wish to bakasitoma sublease to ku a kitebe Mast or ekikulu. Tower<br />
company but have no lease on the said land.<br />
Tuukirira<br />
This would<br />
ekitebe<br />
require<br />
kyaffe<br />
the<br />
ekikulu<br />
tenant<br />
ku<br />
to<br />
Bulange<br />
acquire a<br />
e<br />
Mmengo certificate oba of ettabi title with lyaffe help lyonna. of the tripartite<br />
Page | 32 24
BLB Clients’ <strong>Charter</strong><br />
agreement. The agreement is made between<br />
three (3) parties i.e.; The Kabaka of Buganda<br />
(land lord), the tenant and the Mast or Tower<br />
Company. It clearly stipulates that:<br />
o<br />
o<br />
o<br />
The unregistered tenant must get a lease<br />
Lease has to be paid by the Mast or Tower<br />
Company directly to Buganda Land Board<br />
in names of the tenant<br />
The lease should cover the whole area of<br />
the tenant’s plot of land and not limited<br />
to the Mast/Tower Company’s area of<br />
interest<br />
BUGANDA LAND BOARD<br />
o The Mast or Tower Company pays 50%<br />
mast rent to both the land lord and the<br />
tenant<br />
EBIKOLEBWA MU BLB<br />
2013 - 2015<br />
After the lease has been processed, the tenant<br />
is given consent to Sublease to the Mast or<br />
Tower Company.<br />
6.0 Land Electronic Card (LE-Card)<br />
This is a Buganda Land Board land<br />
management innovation through a secure<br />
smart card to minimize fraud during land<br />
transactions.<br />
Bulange Building<br />
The<br />
- Mengo,<br />
uniqueness<br />
Kabakanjagala<br />
of this smart<br />
Rd.<br />
P.O. Box 14205, Kampala - Uganda.<br />
card is its;<br />
Toll Free: 0800 140140 Tel: (Gen), 0312 263741<br />
Ability to avail real-time data to<br />
0312 263742 Fax: 0414 274893<br />
tenants in time of need and query.<br />
Email: info@bugandalandboard.or.ug<br />
Saves the owner from carrying a lot of<br />
Web: www.bugandalandboard.or.ug<br />
documents during the transaction.<br />
It’s convenient and simplifies<br />
transactions i.e transactions can be<br />
done at any time and day.<br />
Page | | 25 1
BLB Clients’ <strong>Charter</strong><br />
biyisibwe It mu fights makubo fraud and gano: impersonation<br />
It’s secure<br />
Weeyambise enkola ya yiintaneeti eno:<br />
info@bugandalandboard.or.ug<br />
This smart card uses the Biometric palm vein<br />
makindye@bugandalandboard.or.ug<br />
technology which links the tenant identity to<br />
nansana@bugandalandboard.or.ug<br />
his/her land records.<br />
central@bugandalandboard.or.ug<br />
kyaggwe@bugandalandboard.or.ug<br />
For an Individual to acquire the LE. Card he<br />
ndejje@bugandalandboard.or.ug<br />
or she pays 100.000/= whereas a Company<br />
Kuba pays 200.000/= essimu zino a single ezitali Issuance. za kusasulira: One \<br />
0800140140 card applies for oba multiple essimu pieces za woofisi of land za one BLB<br />
zino: owns.<br />
0414 694 268 (ettabi ly’e Makindye)<br />
0414 694 266 (Nansana)<br />
7.0 Busuulu 0414 694 Collection<br />
980 (Kibuga branch)<br />
0414 694 412 (Lufuka Ndejje)<br />
Busuulu 0800 is collected 140 140 in (Kitebi) according to the Land<br />
Act cap 0414 227 and 694 the 265 Land (Kyaggwe) Amendment Act 2010<br />
Section 0414 31 where 663 329 it is stated (Mpigi) after subsection<br />
(3c) and 0414 (3d), 663 District 323 land (Mityana) boards were given<br />
a mandate 0414 663 to assess 330 their (Buddu) nominal ground<br />
rent (busuulu) 0414 663 and 324 where (Luwero) the board did not<br />
determine 0414 the 663 annual 341 nominal (Buikwe) ground rent<br />
payable 0414 by 663 a tenant 321 by (Lyantonde) occupancy within<br />
six months after the commencement of the<br />
Enkola Land (Amendment) y’okweyambisa Act, the tiketi ground rent was<br />
Kasitoma be determined eyeemulugunya by the akuyisa Minister eri of Ssenkulu Lands.<br />
wa BLB BLB collects mu buwandiike. nominal ground Kasitoma rent aweebwa as set by<br />
nnamba the District ya Land ttiketi Boards or kw’anaajuliriranga<br />
by the Minister<br />
era of Lands, tunaakirondoolanga Housing and Urban singa Development ebbaluwa as<br />
eneebanga indicated in section eweereddwayo E (charges). mu woofisi ya<br />
BLB. Okulondoolwa kujja kukolebwa woofisi<br />
ekwanaganya bakasitoma ku kitebe ekikulu.<br />
Tuukirira ekitebe kyaffe ekikulu ku Bulange e<br />
Mmengo oba ettabi lyaffe lyonna.<br />
Page | 32 26
BLB Clients’ <strong>Charter</strong><br />
8.0 External Services<br />
Buganda Land Board opened up to provide<br />
land related services to clients who need<br />
services outside the Kingdom land. This is as<br />
result of the professionalism and experience<br />
in BUGANDA land related matters LAND gained BOARD over the<br />
years. The inadequacy of specific trained and<br />
licensed professionals like surveyors and<br />
valuers also calls for BLB that has the man<br />
power to extend services to other land tenure<br />
systems in the country. The services provided<br />
include:<br />
• Land Surveying<br />
• Land related legal services<br />
EBIKOLEBWA • Valuation MU BLB<br />
2013 - 2015<br />
• Land title processing and other land<br />
related services (Land Conveyancing)<br />
Bulange Building - Mengo, Kabakanjagala Rd.<br />
P.O. Box 14205, Kampala - Uganda.<br />
Toll Free: 0800 140140 Tel: (Gen), 0312 263741<br />
0312 263742 Fax: 0414 274893<br />
Email: info@bugandalandboard.or.ug<br />
Web: www.bugandalandboard.or.ug<br />
Page | | 27 1
BLB Clients’ <strong>Charter</strong><br />
PART E. SCHEDULE & CHARGES<br />
biyisibwe mu makubo gano:<br />
Weeyambise enkola ya yiintaneeti eno:<br />
info@bugandalandboard.or.ug<br />
makindye@bugandalandboard.or.ug<br />
1.0. Schedule<br />
nansana@bugandalandboard.or.ug<br />
central@bugandalandboard.or.ug<br />
ACTIVITY<br />
TIMEFRAME<br />
kyaggwe@bugandalandboard.or.ug<br />
Registration<br />
2 weeks<br />
ndejje@bugandalandboard.or.ug<br />
Survey<br />
2 months<br />
Lease Committee<br />
2 months<br />
Kuba Agreements essimu zino ezitali za 2 kusasulira: weeks \<br />
0800140140 Titling oba essimu za woofisi 2 months za BLB<br />
zino:<br />
0414 694 268 (ettabi ly’e Makindye)<br />
2.0. Registration 0414 694 266 & (Nansana) Survey Fees:<br />
Charges 0414 are 694 levied 980 according (Kibuga branch) to size and<br />
location 0414 of the 694 land 412 to be (Lufuka surveyed. Ndejje) The sizes<br />
are always 0800 bundled 140 140 in ranges. (Kitebi)<br />
0414 694 265 (Kyaggwe)<br />
AREA 0414 663 329 (Mpigi) CHARGES<br />
Below 0414 1 Acre 663 323 (Mityana) 1,200,000/=<br />
1 to 3 Acres 0414 663 330 (Buddu) 1,675,000/=<br />
3 to 100414 Acres 663 324 (Luwero) 1,960,000/=<br />
10 to 30 0414 Acres 663 341 (Buikwe) 2,160,000/=<br />
Above 0414 30 663 321 (Lyantonde) Negotiable<br />
Enkola<br />
Note: The<br />
y’okweyambisa<br />
charges include<br />
tiketi<br />
registration,<br />
Kasitoma<br />
inspection,<br />
eyeemulugunya<br />
verification<br />
akuyisa<br />
fees<br />
eri<br />
by<br />
Ssenkulu<br />
local<br />
wa authorities BLB mu and buwandiike. survey fees. Kasitoma Under the aweebwa cost of<br />
nnamba survey, government ya ttiketi dues (at kw’anaajuliriranga<br />
the land offices)<br />
era are inclusive tunaakirondoolanga as well as survey singa handling ebbaluwa fees<br />
eneebanga for the surveyors. eweereddwayo mu woofisi ya<br />
BLB. Okulondoolwa kujja kukolebwa woofisi<br />
ekwanaganya bakasitoma ku kitebe ekikulu.<br />
Tuukirira ekitebe kyaffe ekikulu ku Bulange e<br />
Mmengo oba ettabi lyaffe lyonna.<br />
Page | 32 28
BLB Clients’ <strong>Charter</strong><br />
3.0. Physical Planning Fees<br />
Consent to plan & survey report 500,000/=<br />
(these fees constitute a detailed survey<br />
report and fees for a private licenced physical<br />
planner services).<br />
BUGANDA LAND BOARD<br />
4.0. Legal Fees<br />
Legal charges are based on premium paid<br />
by client. These constitute fees involved in<br />
drawing of lease offers and agreements by<br />
court advocates.<br />
The fees vary between 200,000/= to<br />
350,000/= depending on the final total<br />
payable premium.<br />
EBIKOLEBWA MU BLB<br />
2013 - 2015<br />
5.0. Computation of Premium and<br />
Ground Rent Charges<br />
Computation of premium charges is based on<br />
capital value and the size of the plot and does<br />
not exceed 10% of the capital value of the<br />
land. This is in line with the government chief<br />
valuer Bulange guidelines Building - of Mengo, 2009. Kabakanjagala The capital values Rd.<br />
of land P.O. in Box different 14205, locations Kampala - is Uganda. periodically<br />
revised Toll Free: by 0800 a certified/ 140140 Tel: licenced (Gen), valuer. 0312 263741<br />
0312 263742 Fax: 0414 274893<br />
Illustrations Email: info@bugandalandboard.or.ug<br />
Web: www.bugandalandboard.or.ug<br />
I. Capital Value of land/plot = Size of plot<br />
(acreage) x Capital value of an acre.<br />
Page | | 29 1
BLB Clients’ <strong>Charter</strong><br />
biyisibwe II. Conversion mu makubo of Hectares gano: to acres<br />
Acres = Hectares x 2.471<br />
Weeyambise enkola ya yiintaneeti eno:<br />
info@bugandalandboard.or.ug<br />
For example; a plot at Zana of 0.077<br />
makindye@bugandalandboard.or.ug<br />
Hectares<br />
nansana@bugandalandboard.or.ug<br />
Acres = 0.077hec x 2.471 = 0.19 Acres<br />
central@bugandalandboard.or.ug<br />
0.19 Acres is the same as 19 decimals<br />
kyaggwe@bugandalandboard.or.ug<br />
ndejje@bugandalandboard.or.ug<br />
III. Premium is charged at 10% of capital<br />
Kuba value essimu zino ezitali za kusasulira: \<br />
0800140140 oba essimu za woofisi za BLB<br />
zino: Capital Value; 1 Acre at Zana is 350m/=<br />
Therefore 0414 694 a 268 plot of (ettabi 19 decimals ly’e Makindye) (0.19<br />
Acres) 0414 694 266 (Nansana)<br />
Capital 0414 694 Value 980 = 0.19 (Kibuga Acres branch) X 350m/=<br />
Capital 0414 694 Value 412 of 0.19Acres (Lufuka Ndejje) = 66.5m/=<br />
Premium<br />
0800 140<br />
=<br />
140<br />
Capital<br />
(Kitebi)<br />
Value X 10%<br />
Premium<br />
0414 694<br />
=<br />
265<br />
66.5M<br />
(Kyaggwe)<br />
X 10% = 6.65m/=<br />
0414 663 329 (Mpigi)<br />
IV. Ground<br />
0414 663<br />
rent:<br />
323<br />
It is<br />
(Mityana)<br />
1% 0f capital value or<br />
10%<br />
0414<br />
of<br />
663<br />
premium.<br />
330 (Buddu)<br />
Ground<br />
0414 663<br />
Rent<br />
324<br />
= 66,500,000<br />
(Luwero)<br />
x 1%<br />
Ground Rent = 665,000/=<br />
0414 663 341 (Buikwe)<br />
0414 663 321 (Lyantonde)<br />
V. Revision of Ground rent: This is done in<br />
Enkola accordance y’okweyambisa with the terms tiketiand conditions<br />
Kasitoma stated eyeemulugunya in the lease agreement. akuyisa eri Usually Ssenkulu it is<br />
wa BLB done mu after buwandiike. either 5 or Kasitoma 10yrs. aweebwa<br />
nnamba G/Rent ya Revision ttiketi is kw’anaajuliriranga<br />
done at 20%<br />
era increment tunaakirondoolanga singa ebbaluwa<br />
eneebanga G/Rent eweereddwayo Revision is 665,000 mu X woofisi 120% G/ ya<br />
BLB. Rent Okulondoolwa Revision = kujja 798,000/= kukolebwa woofisi<br />
ekwanaganya bakasitoma ku kitebe ekikulu.<br />
VI. Extension fee; is 50% of the revised<br />
Tuukirira ground ekitebe rent. So kyaffe the ekikulu extension ku fee Bulange for the e<br />
Mmengo oba ettabi lyaffe lyonna.<br />
Page | 32 30
BLB Clients’ <strong>Charter</strong><br />
above revised ground rent is 798,000 x<br />
50% which is 399,000/=<br />
VII. Consent to transfer: for a titled plot is<br />
2% of its capital value. Using the above<br />
example, it will be (0.190 x 350,000,000)<br />
BUGANDA x 2% which is LAND 1,330,000/=. BOARD This is<br />
negotiable<br />
VIII. Consent to sub-divide: Is 1% of its<br />
capital value. So, to sub-divide the above<br />
plot is (0.190x 350,000,000) x 1% which<br />
is 665,000/=<br />
IX. Title charges: These are computed as<br />
(Number of years Leased x Ground rent +<br />
EBIKOLEBWA Premium) 1.5% + 345,000/= MU BLB<br />
2013 - 2015<br />
Title Charges = (49 years X 665,000<br />
+ 6,650,000) X 1.5% + 345,000 =<br />
933,525/=<br />
Source: Buganda Land Board Land Values<br />
per acre of different areas – November 2016<br />
6.0. Busuulu Charges:<br />
Busuulu<br />
Bulange<br />
is<br />
Building<br />
charged<br />
- Mengo,<br />
as assessed<br />
Kabakanjagala<br />
by the District<br />
Rd.<br />
P.O. Box 14205, Kampala - Uganda.<br />
Land Boards for those that assessed or by<br />
Toll Free: 0800 140140 Tel: (Gen), 0312 263741<br />
the Minister of Lands, Housing and Urban<br />
0312 263742 Fax: 0414 274893<br />
Development for those that did not assess as<br />
Email: info@bugandalandboard.or.ug<br />
indicated below<br />
Web: www.bugandalandboard.or.ug<br />
Page | | 311
BLB Clients’ <strong>Charter</strong><br />
biyisibwe mu makubo gano:<br />
Weeyambise enkola ya yiintaneeti eno:<br />
info@bugandalandboard.or.ug<br />
makindye@bugandalandboard.or.ug<br />
nansana@bugandalandboard.or.ug<br />
central@bugandalandboard.or.ug<br />
kyaggwe@bugandalandboard.or.ug<br />
ndejje@bugandalandboard.or.ug<br />
Kuba essimu zino ezitali za kusasulira: \<br />
0800140140 oba essimu za woofisi za BLB<br />
zino:<br />
0414 694 268 (ettabi ly’e Makindye)<br />
0414 694 266 (Nansana)<br />
0414 694 980 (Kibuga branch)<br />
0414 694 412 (Lufuka Ndejje)<br />
0800 140 140 (Kitebi)<br />
Rates Used in Busuulu Collection:<br />
Rural<br />
Town<br />
Board<br />
Institution District City Municipality Town<br />
Council<br />
0414 694 265 (Kyaggwe)<br />
0414 663 329 (Mpigi)<br />
0414 663 323 (Mityana)<br />
0414 663 330 (Buddu)<br />
0414 663 324 (Luwero)<br />
0414 663 341 (Buikwe)<br />
0414 663 321 (Lyantonde)<br />
Enkola y’okweyambisa tiketi<br />
Kasitoma eyeemulugunya akuyisa eri Ssenkulu<br />
wa BLB mu buwandiike. Kasitoma aweebwa<br />
nnamba ya ttiketi kw’anaajuliriranga<br />
era tunaakirondoolanga singa ebbaluwa<br />
eneebanga eweereddwayo mu woofisi ya<br />
BLB. Okulondoolwa kujja kukolebwa woofisi<br />
ekwanaganya bakasitoma ku kitebe ekikulu.<br />
Tuukirira ekitebe kyaffe ekikulu ku Bulange e<br />
Mmengo oba ettabi lyaffe lyonna.<br />
Page | 32<br />
2,500/=<br />
5,000/=<br />
5,000/=<br />
5,000/=<br />
5,000/=<br />
20,000/=<br />
15,000/=<br />
12,000/= 10,000/=<br />
20,000/=<br />
30,000/=<br />
30,000/=<br />
20,000/=<br />
District Boards Masaka<br />
Luweero<br />
Nakaseke<br />
Rakai<br />
Ssembabule<br />
50,000/= 40,000/= 30,000/= 20,000/= 5,000/=<br />
Minister<br />
of Lands,<br />
Housing and<br />
Urban Dev’t
BLB Clients’ <strong>Charter</strong><br />
PART F. RESPONSIBILITIES &<br />
OBLIGATIONS<br />
1.0. Clients Responsibilities<br />
BUGANDA LAND BOARD<br />
I. Clients are required to acknowledge the<br />
Royal status of the Institution so as not<br />
to be perceived as derogatory or seen to<br />
undermine His Majesty and the Kingdom.<br />
II. Clients have to follow the official<br />
procedures outlined by Buganda Land<br />
Board while doing business.<br />
EBIKOLEBWA MU BLB<br />
clients in ensuring that they are dealing<br />
with 2013 the right - representatives 2015 from<br />
III. There is equal responsibility on part of<br />
Buganda Land Board. If in doubt client<br />
can confirm identity through the given<br />
branch contacts.<br />
IV.<br />
All clients are required to make payments<br />
on Buganda Land Board bank Accounts.<br />
V. To treat our representatives with the<br />
Bulange utmost Building courtesy - Mengo, and politeness. Kabakanjagala Abusive Rd.<br />
language P.O. Box or 14205, violent Kampala conduct - Uganda. against our<br />
Toll staff Free: will 0800 be 140140 taken up Tel: seriously. (Gen), 0312 263741<br />
0312 263742 Fax: 0414 274893<br />
VI. To Email: show info@bugandalandboard.or.ug<br />
consideration, respect and<br />
behave Web: in www.bugandalandboard.or.ug<br />
a manner which does not cause<br />
undue disruption to staff and other users<br />
of our services.<br />
Page | | 33 1
BLB Clients’ <strong>Charter</strong><br />
biyisibwe VII. To maintain mu makubo confidentiality gano: regarding<br />
information about other clients,<br />
Weeyambise enkola ya yiintaneeti eno:<br />
participants in groups or programs<br />
info@bugandalandboard.or.ug<br />
conducted by BLB.<br />
makindye@bugandalandboard.or.ug<br />
nansana@bugandalandboard.or.ug<br />
VIII. To provide complete and accurate<br />
central@bugandalandboard.or.ug<br />
information to Buganda Land Board in<br />
kyaggwe@bugandalandboard.or.ug<br />
order to receive the best care.<br />
ndejje@bugandalandboard.or.ug<br />
Kuba IX. Clients essimu are zino encouraged ezitali za to ask kusasulira: questions, \<br />
0800140140 discuss programs oba essimu and za if in woofisi doubt request za BLB<br />
zino: a second opinion.<br />
0414 694 268 (ettabi ly’e Makindye)<br />
X. To 0414 keep 694 appointments 266 (Nansana) or give notice as<br />
early 0414 as 694 possible 980 if (Kibuga unable to branch) attend.<br />
0414 694 412 (Lufuka Ndejje)<br />
XI. Desist<br />
0800<br />
from<br />
140 140<br />
offering<br />
(Kitebi)<br />
bribes, gifts, or any<br />
other<br />
0414<br />
inducements<br />
694 265 (Kyaggwe)<br />
to staff, or to solicit<br />
the<br />
0414<br />
same.<br />
663 329 (Mpigi)<br />
0414 663 323 (Mityana)<br />
0414 663 330 (Buddu)<br />
2.0 Accountability<br />
0414 663 324 (Luwero)<br />
0414 663 341 (Buikwe)<br />
Buganda<br />
0414 663<br />
Land<br />
321<br />
Board<br />
(Lyantonde)<br />
commits to:<br />
o Report performance of the<br />
Enkola organization y’okweyambisa against tiketi this <strong>Charter</strong><br />
Kasitoma o Producing eyeemulugunya annual akuyisa reports eri Ssenkulu on<br />
wa BLB implementation mu buwandiike. of Kasitoma the Client’s aweebwa <strong>Charter</strong><br />
nnamba each ya financial ttiketi year kw’anaajuliriranga<br />
era o tunaakirondoolanga Regularly arrange singa meetings ebbaluwa with<br />
eneebanga clients eweereddwayo for feedback mu woofisi ya<br />
BLB. o Okulondoolwa BLB is committed kujja kukolebwa to improving woofisi<br />
ekwanaganya services bakasitoma and the <strong>Charter</strong> ku kitebe based ekikulu. on the<br />
feedback and review.<br />
Tuukirira ekitebe kyaffe ekikulu ku Bulange e<br />
Mmengo oba ettabi lyaffe lyonna.<br />
Page | 32 34
BLB Clients’ <strong>Charter</strong><br />
NOTE: BLB is committed to abide by<br />
the laws incidental or related to land<br />
management in Uganda including the<br />
Constitution and the Land Act.<br />
BUGANDA LAND BOARD<br />
3.0 Feedback and Complaint<br />
Mechanism<br />
Clients’ complaints and feedback can be<br />
made through the following communication<br />
channels.<br />
• Email complaint to Buganda land board<br />
administration:<br />
EBIKOLEBWA info@bugandalandboard.or.ug MU BLB<br />
makindye@bugandalandboard.or.ug<br />
2013 - 2015<br />
nansana@bugandalandboard.or.ug<br />
kibuga@bugandalandboard.or.ug<br />
kyaggwe@bugandalandboard.or.ug<br />
ndejje@bugandalandboard.or.ug<br />
• Call toll free line on 0800140140 or<br />
Buganda Land Board office line: 0312-<br />
263741/2, 0730-363742 (Head Office)<br />
Bulange Building - Mengo, Kabakanjagala Rd.<br />
0730-800808 (Makindye branch), 0730-<br />
P.O. Box 14205, Kampala - Uganda.<br />
800832 (Nansana branch), 0730-800813<br />
Toll Free: 0800 140140 Tel: (Gen), 0312 263741<br />
(Kibuga branch), 0730-800800 (Lufuka-<br />
0312 263742 Fax: 0414 274893<br />
Ndejje branch), 0730-800830 (Kyaggwe<br />
Email: info@bugandalandboard.or.ug<br />
branch), 0730-800819 (Njeru Branch),<br />
Web: www.bugandalandboard.or.ug<br />
0730-800806 (Masaka Branch), 0730-<br />
800805 (Luweero Branch), 0730-800804<br />
(Mpigi Branch) and 0730-800803<br />
(Mityana Branch)<br />
Page | | 35 1
BLB Clients’ <strong>Charter</strong><br />
biyisibwe • Ticketing mu makubo system: gano: Clients address<br />
complaints to the Managing Director<br />
Weeyambise enkola ya yiintaneeti eno:<br />
through writing. A ticket number for<br />
info@bugandalandboard.or.ug<br />
reference and follow up is issued when<br />
makindye@bugandalandboard.or.ug<br />
the letter is handed in at the front desk.<br />
nansana@bugandalandboard.or.ug<br />
Follow up can be done through our<br />
central@bugandalandboard.or.ug<br />
Customer Care Desk at the Head office.<br />
kyaggwe@bugandalandboard.or.ug<br />
ndejje@bugandalandboard.or.ug<br />
• Walk in to BLB administrative<br />
Kuba headquarters essimu zino at ezitali Masengere za kusasulira: Building or \<br />
0800140140 go to any of oba the essimu Branch za offices. woofisi za BLB<br />
zino:<br />
0414 694 268 (ettabi ly’e Makindye)<br />
SECURE 0414 694 YOUR 266 TENANCY (Nansana) NOW!<br />
0414 694 980 (Kibuga branch)<br />
0414 694 412 (Lufuka Ndejje)<br />
0800 140 140 (Kitebi)<br />
0414 694 265 (Kyaggwe)<br />
0414 663 329 (Mpigi)<br />
0414 663 323 (Mityana)<br />
0414 663 330 (Buddu)<br />
0414 663 324 (Luwero)<br />
0414 663 341 (Buikwe)<br />
0414 663 321 (Lyantonde)<br />
Enkola y’okweyambisa tiketi<br />
Kasitoma eyeemulugunya akuyisa eri Ssenkulu<br />
wa BLB mu buwandiike. Kasitoma aweebwa<br />
nnamba ya ttiketi kw’anaajuliriranga<br />
era tunaakirondoolanga singa ebbaluwa<br />
eneebanga eweereddwayo mu woofisi ya<br />
BLB. Okulondoolwa kujja kukolebwa woofisi<br />
ekwanaganya bakasitoma ku kitebe ekikulu.<br />
Tuukirira ekitebe kyaffe ekikulu ku Bulange e<br />
Mmengo oba ettabi lyaffe lyonna.<br />
Page | 32 36
BLB Clients’ <strong>Charter</strong><br />
BUGANDA LAND BOARD<br />
EBIKOLEBWA MU BLB<br />
2013 - 2015<br />
Bulange Building - Mengo, Kabakanjagala Rd.<br />
P.O. Box 14205, Kampala - Uganda.<br />
Toll Free: 0800 140140 Tel: (Gen), 0312 263741<br />
0312 263742 Fax: 0414 274893<br />
Email: info@bugandalandboard.or.ug<br />
Web: www.bugandalandboard.or.ug<br />
Page | 1
BLB BRANCHES<br />
.<br />
Head Office<br />
Nansana<br />
Makindye<br />
Kibuga<br />
Kyaggwe<br />
Lufuka-Ndejje<br />
Mpigi<br />
Mityana<br />
Buddu<br />
Luwero<br />
Njeru<br />
Located at MASENGERE BUILDING, 1st Floor<br />
. Contact: 0312 263741/2, 0730 363742 E-mail; info@bugandalandboard.or.ug<br />
Located at NAKUKUULE, Hoima Road Kibulooka near Seven Sisters Flat<br />
. Contact: 0730 800832 E-mail; nansana@bugandalandboard.or.ug<br />
Located at GGOMBOLOLA HEADQUARTERS opposite Namasole Market<br />
. Contact: 0730 800808 E-mail; makindye@bugandalandboard.or.ug<br />
Located at MUGANZIRWAZZA BUILDING, Katwe<br />
. Contact: 0730 800813 E-mail; kibuga@bugandalandboard.or.ug<br />
Located at SSAZA HEADQUARTERS, Ggulu - Mukono<br />
. Contact: 0730 800830 E-mail; kyaggwe@bugandalandboard.or.ug<br />
Located at LUFUKA PLAYGROUND, off Entebbe Road near Hotel Explorer<br />
. Contact: 0730 800800 E-mail; ndejje@bugandalandboard.or.ug<br />
Located at GGOMBOLOLA HEAQUARTERS<br />
. Contact: 0730 800804 E-mail; mpigi@bugandalandboard.or.ug<br />
Located at SSAZA HEADQUARTERS<br />
. Contact: 0730 800803 E-mail; mityana@bugandalandboard.or.ug<br />
Located at SSAZA HEADQUARTERS<br />
. Contact: 0730 800806 E-mail; buddu@bugandalandboard.or.ug<br />
Located at WORKS OFFICES, Luwero<br />
. Contact: 0730 800805 E-mail; luwero@bugandalandboard.or.ug<br />
Located at NJERU TOWN COUNCIL<br />
. Contact: 0730 800819 E-mail; njeru@bugandalandboard.or.ug