Gauteng Business 2017-18 edition
Gauteng Business 2017/18 is the ninth edition of this highly successful annual journal, that has established itself as the premier business and investment guide for the Gauteng province. Special features for 2017/18 include a focus on major new developments in the region’s metros, complemented by detailed overviews of the main economic sectors in South Africa’s most important provincial economy.
Gauteng Business 2017/18 is the ninth edition of this highly successful annual journal, that has established itself as the premier business and investment guide for the Gauteng province. Special features for 2017/18 include a focus on major new developments in the region’s metros, complemented by detailed overviews of the main economic sectors in South Africa’s most important provincial economy.
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Assisting businesses to<br />
do business better<br />
Management consulting firm offers a wide range<br />
of services and a strong focus on delivering quality.<br />
FOCUS<br />
From many years working in various organisations the owner<br />
has come to realise the importance of having good quality<br />
processes, procedures, policies, well-designed forms and technology.<br />
All of these enablers lead to an organisation operating<br />
in a structured manner and providing excellent customer service as<br />
well as being highly effective and efficient. Through investment in<br />
organisations who have the skill set to, any company can yield a high<br />
return through using their resources optimally.<br />
We assist businesses with services such as <strong>Business</strong> Process Reengineering,<br />
<strong>Business</strong> Process Mapping, <strong>Business</strong> Analysis, Process<br />
Measurement, Enterprise Architectural Design, Project Management,<br />
Change Management, Testing, Implementation and Customer<br />
Experience Analysis.<br />
Vision<br />
To be recognised as a leading, independent Management Consulting<br />
company in Africa.<br />
Values<br />
Care – We take care of our employees. Our employees care for our customers.<br />
We take care of our environment and our community by assisting<br />
through volunteering and supporting organisations in need of assistance.<br />
Respect – We treat everyone with respect.<br />
Integrity – We are honest and act ethically when we deal with our<br />
customers and our fellow employees. We want to build our reputation<br />
through our behaviour.<br />
Focus on Delivery – We focus on delivering high-quality service and<br />
products to our customers.<br />
Learning and Sharing – We learn by actively taking part in projects.<br />
We share what we learn and we train our staff so that they are empowered<br />
to be able to move.<br />
Building Relationships – We build relationships with our customers and<br />
with our peers by being friendly and polite.<br />
Customer Service Excellence – We provide our customers with service<br />
that makes them smile. We strive to solve their problems effectively and<br />
efficiently.<br />
Ursula Henry<br />
Mission<br />
To delight our customers in everything<br />
we do. To continually<br />
strive to assist businesses with<br />
improving their effectiveness<br />
and efficiency so that businesses<br />
can do more. To be aware of our<br />
environment. To build lasting relationships<br />
with all businesses in<br />
all industries. To employ people<br />
who are passionate about making<br />
a difference.<br />
CONTACT INFO<br />
Owner: Ursula Henry<br />
Cell: 082 330 0517<br />
Email: ursula.henry@<br />
drawthelinebusiness<br />
solutions.co.za<br />
Website: www.drawtheline<br />
businesssolutions.co.za<br />
59 GAUTENG BUSINESS <strong>2017</strong>/<strong>18</strong>
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