JPSCU Annual Report 2015-compressed

Board of Directors Report (Cont’d)
participated in several fruit tree
planting exercises at our various
sponsor schools.
A successful Location
Representative Training
One Location Representative Training
Seminar was held during the year.
The seminar was attended by
Representatives located at our
various sponsor companies, Credit
Union staff and members of the
Board of Directors. The occasion
provided an opportunity for the
sharing of information, brainstorming
and planning.
Information Technology
The year 2015 was one filled with
many successes despite the
numerous challenges that were faced.
The mandate of the Information
Technology Committee was to
enhance the business and IT operations
of the Credit Union through the
strategic implementation of systems
and technologies geared toward
increased efficiency, productivity and
service experience. The continuation
of implementing the remaining services
within the organization’s core system
platform was an ongoing effort
throughout 2015. The implementation
of these additional modules within the
core system realized improved
efficiencies in internal system processes
across the organization and resulted in
greater convenience for our membership.
Four major initiatives undertaken
during the 2015 financial year were:
Real Time ATM module
implemented in February 2015
Members are now able to access
ATM debit card balances real time
rather than the previous 24 hour
waiting period.
Salary Deduction Module
implemented in April 2015 –
The new module was developed and
implemented to increase efficiencies
in salary deduction process across
the organization.
FIP Module implemented in
November 2015 –
This module was implemented to
centralize and increase processing
efficiency in administering the Family
Indemnity Plan ( FIP)
PBX (telephone) system
implemented at the Kirkvine
Branch in April 2015
The implementation of an independent
PBX (telephone) system at the
Kirkvine Branch has resulted in
increased call handling capacity and
improved member service delivery at
the branch.
In the coming year, the IT Committee
will continue to build on the
achievements of 2015 to ensure that
the organization achieves an agile,
and robust IT infrastructure needed
to exceed our service delivery objectives.
We believe that implementations such
as a new website, telephone banking,
mobile banking and upgrades to our
network system infrastructure will
serve as the catalyst to expand our
existing service channels and to
maintain stability and reliability in our
core IT systems.
Infrastructure and Development
The mandate of this Committee is to
plan and implement technical projects
as set out and approved by the Board
of Directors and to provide technical
assistance to the Credit Union as it
relates to both planned and
unplanned activities. The years of
engineering experience of the
Chairman of this Committee - Mr. Earl
Munroe has allowed the Credit Union
to reduce operating expenditure and
to benefit from his vast knowledge
and experience.
During the year, the Committee
provided invaluable assistance to the
Credit Union by actively participating
in the following:
1. Preparation of tender documents
for the rehabilitation of the Credit
Union’s apartment complex
outdoor metering electrical
system.
2. Rehabilitation of the electrical
system at the Half Way Tree
Road property.
3. Review of quotations for the
renovation of the Ewarton
Branch.
4. Preparation of tender documents
for the painting of the Lady
Musgrave Road and Half Way
Tree Road properties.
5. Dialogue with JPSCo affiliates for
the renting of office space at their
Bay West Montego Bay office.
ROADMAP FOR THE
FUTURE
The objectives for 2016 are designed
to ensure the continued survival, and
ultimately, success of the Credit
Union. The areas of focus for the long
term objectives are:
• Ensure that the Organisation is
ready for BOJ licencing.
• Implementation of our Five (5)
Year Business Plan
• Procure designs and commence
discussions regarding the
construction of the Head Office
of the Credit Union.
Annual Report 2015 28 Celebrating 60 years