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Security Management Police don’t trust you online survey finds: Well over a half of police in a survey felt that the private security sector cannot be trusted. That’s among the findings of the latest publication by Perpetuity. In brief n Close to six in ten believed private security plays a minor role in protecting the public n Close to seven in ten believed security officers do not act as the eyes and ears of the police, although more than four in ten thought they should. n Well over eight in ten stated business needs to be mainly responsible for protecting itself against fraud and cyber crime. n Well over a half felt private security officers are not well trained enough to be useful. n Why such lack of trust? Private security is seen as not reliable, and police have to act where private security fail (such as G4S and London 2012). Visit www.perpetuityresearch. com. While SRI rightly said that we know little of what police think about private security, in our July issue we reviewed this book, Police Chiefs in the UK, by former senior detective turned academic Mark Roycroft; about what top cops think generally 48 These findings may come as particularly dismal after all the changes of recent years - the cost of the SIA, running over the years into the hundreds of millions now; and all the talk of the ‘wider policing family’. Charlotte Howell and Perpetuity founder Prof Martin Gill brought out ‘Police views on private security’ last month, the latest in their Security Research International (SRI) reports. Despite all the warm words, and practical partnerships, it appears that when asked anonymously, police have a trust problem with and are dubious about private security. For instance over two thirds of respondents did not consider private security trustworthy to charge a fair price. Limits That’s reflected in limits to the roles - or lack of them - that police see for private security. Close to eight in ten cops were against security officers working on behalf of the police as first responders to incidents. Linked to trust is an image problem, and it appears rooted in the very nature of business. Eight in ten police officers admitted to being suspicious of the profit motive of private security; and likewise over three quarters of officers noted that the lack of accountability of the private security OCTOBER 2017 PROFESSIONAL SECURITY Above: Guardhouse, Marmite factory, Burton upon Trent, part of Unilever. Just as people have strong views for or against that product, so many police have a problem with private security. Below: police do value CCTV as evidence Photo by Mark Rowe sector undermines police confidence. By coincidence the report came out days after a BBC TV Panorama programme on the contractor G4S’ management of the immigration removal centre by Gatwick Airport, Brook House. G4S suspended nine staff and said it would commission an independent review. Work rated Briefly, the online survey had 1361 responses. Police appeared not to have a blanket suspicion of private security, as they rated as important its work in places - such as at festivals, major sporting events and in the night-time economy of pubs and clubs. The SRI researchers point to survey feedback that police see such premises as there to make a profit, that should take responsibility for their own issues. Likewise, those surveyed generally felt that businesses such as banks should protect themselves against cyber crime, though police also were admitting they simply do not have the resources to fight all fraud. But to return to the lack of contribution that police feel private security makes; a majority did not believe that private security officers act as the ‘eyes and ears’ of the police on the ground. Few police gave time of day to the idea of private security on guard at crime scenes. Again, these reservations by police were not blanket, as most police agreed that for tackling crime it was essential for private security to produce CCTV images. Nor is it the case that police don’t feel warmly towards anyone else, as most did value as important the likes of the fire service, and ambulance. More money, please As all this may suggest, most police don’t hold with the Community Safety Accreditation Scheme (CSAS) whereby for about the last dozen years security guard forces and others can train and apply to police forces for police-style powers. And if you might think that the austerity cuts might prod police towards having more to do with private security, feedback from those taking the survey was that police (despite being ‘bled dry’, and ‘on its knees’, some said) would rather have more funding. As one put it: “I did not join the police service to spend my days patrolling with security guards.” Nor do police like the idea of seconded officers (or rent-a-cops). Most police take the view that businesses need to be more committed to sharing information with the police; though a majority did admit police need to do better too. While those surveyed granted that some in private security were good at their job, even doing better than what police might, many complained of poor English skills, corner-cutting and (on doors) thuggery. As the SRI authors said, police see commercial interests ‘as fundamentally at odds’ with the police’s own ethos. As the authors put it, ‘private security has a great deal of work to do to impress most police’. One ray of hope may be that police don’t know about private security; some police for instance haven’t heard of Project Griffin. p www.professionalsecurity.co.uk
liverpool bid spending: News Below: John Lennon statue in Mathew Street in Liverpool city centre Photos by Mark Rowe ... AT NIGHT THEY DO?! Despite that grim reading on page 48, as police did say - towns by night can’t be policed by police alone. Take Business Improvement Districts (BIDs), which have stepped into the breach left by a lack of boots on the ground. For example Liverpool BID Company since mid-August have funded an officer, through Liverpool City Council’s contractor Carlisle Security, to work from the City Watch control room. The task; to listen to the radio traffic of the bars, clubs and other late night venues, on Thursdays to Saturdays, 9pm to 5am. Incidents will be logged and where possible monitored by CCTV staff, and intelligence will be passed to the 999 services and others where appropriate. The BID Company has a new ENTE (evening and night-time economy) Radio Link; the BID already funds a Radio Link for its daytime retailers. Last month ENTE security briefing meetings were launched. Mike Edwards is area manager of Pub Invest Group, which run several bars and clubs in Liverpool city centre, such as Rubber Soul, pictured above. He said: “The support that we get from the BID, Merseyside Police and Liverpool Council City is fantastic; by improving this communication with the new radio system and the link with City Watch everything will run much more smoothly and will give people a safe and enjoyable night out.” A business outside the BID area can pay for the service. This was part of the BID’s negotiation of a full exemption on the council’s late night levy. l Liverpool BID is running Argus and Griffin counterterror awareness training mornings on October 10 and 11 respectively. And it’s begun a trial scheme with Merseyside Community Rehabilitation Company (the old probation service) whereby retailers can helping shoplifter offenders in their rehabilitation. The idea; that thieves are shown the harm they do to others. Levied one way or another To explain the (controversial) levy briefly, pubs or clubs open between midnight and 6am have to pay the charge, towards policing, if a council sets it; in Liverpool, since April. Hackney in north London voted for a levy in July, which Kate Nicholls, chief exec of trade body ALMR (Association of Licensed Multiple Retailers) called ‘extremely retrograde’ and said would ‘heap costs on vital businesses’. In Gloucester, the council proposed a levy to go towards CCTV and taxi marshals; that came to nothing, but the city looks like having a BID instead; one way or another, businesses are paying more for policing. p Find us in the most remote places Altron AW1697 / ACT Cabinet-based Tiltdown Lattice Tower Tel +44 (0)1269 833222 Email cctvsales@altron.co.uk See our website at www.altron.co.uk M A N U F A C T U R E R O F C C T V P O L E S , C O L U M N S , T O W E R S & B R A C K E T S www.professionalsecurity.co.uk OCTOBER 2017 PROFESSIONAL SECURITY 49
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