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Planning is one thing, but as people<br />
threw themselves into the task,<br />
refinements were added.<br />
BUILD<br />
strengthening our<br />
customer facing<br />
approach<br />
bolstering the way we<br />
manage our water and<br />
wastewater production<br />
and quality<br />
strengthening<br />
capital delivery<br />
capability<br />
making sure we<br />
stay ahead of the<br />
game as the<br />
market evolves<br />
to plan, build and run technology solutions which enable severn trent<br />
to be the most trusted water company by 2020<br />
PLAN<br />
BUILD<br />
To deliver quality technology solutions that<br />
drive business value<br />
Jointly focus on outcomes<br />
Work together to agreed standards<br />
Deliver the most valuable solutions<br />
Focus on quality<br />
Estimate costs and resource needs<br />
accurately<br />
Collaborative working<br />
Nurturing our talent<br />
Agreeing clear priorities<br />
Maintaining pace<br />
Doing the right thing
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