2018 413 Strengthgear Apparel Catalog

PAYMENT
Payments not received within 15 business days will incur a 1.5%
monthly late fee. New Customers first order may require credit
card pre-payment upon order approval. Orders over $5,000 or
overseas manufactured custom orders will require a deposit
of 50% down upon order approval. We accept company check,
cashier’s check, Visa, Master Card, Discover,
and American Express.
SAMPLES
Blank samples may be ordered on most items (blank apparel
or gift items) please check with your representative. Fees and
shipping charges will apply to all sample orders. A refund for
samples is not available. Nonpayment of samples may delay
your order. Any unpaid sample costs will be added to your final
invoice.
PRICES, QUANTITIES, STYLES, AND COLOR
Minimum order quantity for screen-printed apparel is 48
pieces. Minimum order for embroidery is 24 pieces. Less than
minimum orders are subject to a less than minimum sur
charge. Minimum order quantity for other items provided
upon request. Prices are subject to change without notice. 413
Strengthgear reserves the right to change or discontinue styles,
colors, sizes, or garments without notice. Orders consisting of
adult AND youth sizes are considered two separate orders due to
the need for separate print screen sizes..
ART
• We provide art proofs for all projects. All projects require art
proofs to be approved before moving into production. For orders
of 48 pieces or more, custom artwork is free. Less than 48
pieces, custom artwork is $65 per hour..
• Two separate art proofs may be needed for orders consisting of
adult and youth sizes.
• Ink Color Change fee is $15.00 per color.
• All art created by 413 is the sole property and
Copyright of 413
• Art files that have not been ordered within two years will be
removed from our system.
• When bidding on jobs requiring art creation, the time spent
will be billed at $65 per hour, unless we are awarded the job then
no additional fees apply.
• 413 Strengthgear is not liable for any infringement of copyright
laws on customer design requests.
TERMS & CONDITIONS
ORDER PLACING AND SHIPPING
• Normal production time for printed apparel is 12-14 business
days, after art proof and sales order approval. Production time for
gift products will vary.
• Order approvals that are received after 2:00pm CST will be
processed the following business day.
• Orders requiring production time of 5 business days or less
after all approvals will be considered a Rush Order and will be
subject to a Rush Fee.
• Shipping time is not considered in production time. Some
exclusions may apply such as; peak seasons, large orders, and art
changes.
• Additions to any order already approved and in process will be
considered a “new order”.
• For your protection, we will only accept orders by email or
mail. Phone orders are not accepted.
• All orders are drop shipped to customer’s address. If pickup is
requested, a $10 handling charge will apply.
SPOILAGE
Occasional spoilage may occur in the decoration process. 413
allows for 2-5% spoilage per order. If exact quantities are
needed we recommend that extra be included in the order to
cover possible print spoilage for each size, color, and style. Any
shortages that occur within the allowed percentage will not be
replaced.
CLAIMS
413 Strengthgear must be notified within 5 days from receipt of
order, of any damaged or incorrectly received merchandise. To
submit a claim, email your regional specialist with the following:
pictures of damaged product, written explanation of damage,
product descriptions, sizes, and quantities. All original packaging
must be kept for claim to be considered. Allow 7-10 days for
the claims process. 413 Strengthgear will not be responsible
for non-delivery, delay, loss, or damage during shipment. All
merchandise is shipped FOB origin. No exchanges or returns
will be accepted on name-dropped merchandise, without prior
approval.
FIND US: 413 Strengthgear, Inc. | 709 South Bois D Arc | Tyler, Texas 75701-1504
www.413sga.com | Info@413sga.com | 903-939-8536 | 888-SHOP-413
The 413 Strengthgear logo is a trademark of 413 Strengthgear Incorporated since 2003
888-SHOP-413 | WWW.413SGA.COM | HUB CERTIFIED
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