2018 Catalog

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Flight Attendant / Customer Service $6,975.00 The Flight Attendant/Customer Service program is conducted in three consecutive phases and provide a broad range of information about the entire airline industry. This course develops the necessary technical skills and base knowledge needed by the student to qualify and have the competitive edge for a wide range of entry level positions within the airline industry. Phase I Distance Learning 12 lesson format designed for students to learn the theory and fundamentals of the airline industry, while progressing at their own pace. This phase can be completed through traditional textbooks or online. Introduction and Overview of the Industry Airline Terminology Geography Official Airline Guide (OAG) and Travel Planner Reservations and Keyboarding Domestic Airfares Domestic Ticketing International Airfares and Ticketing Airport Safety Passenger Safety F.A.A. Aviation Weather Superior Customer Service Phase II Resident Training 4 weeks of hands on training held at the Daytona Beach International Airport. During this phase, theory is converted into reality in an actual airport environment. Airport Operations Computerized Reservations Fare Rules and Ticketing Passenger Interaction Skills Employment Preparation One on One Career Path Development Career Opportunities Gate and Ticket Counter Procedures Announcements Memorized Readings Flight Attendant Role Play Airline Terminology Resume and Application Skills CPR & Self Defense training Phase III Flight Attendant Indoctrination Program immediately follows Phase II. This phase covers the most challenging aspects of airline flight attendant training and is conducted at JetBlue University in Orlando, Florida through JetBlue Airways. Aircraft and Systems Overview (A/C) Overview Flight Attendant Overview Exit Components Emergency, Non-Emergency, Flight Attendant Duties Operation Wing and Water Evacuation (OWWE) A Day in the Life Service Workshop Equipment Overview Emergency Evacuation Training (EET) Slide Jump Emergency Training (EST) Decompressive/Fire Medical Ditching Fire Fighting Automated External Defibrillators (AED) People Skills Class Room Instruction Multiple Subjects (CRM) Airline Career Progress, Videos, etc. Meal Service Grooming
Accelerated Flight Attendant Training The accelerated Flight Attendant Training Program is an intensive one week program. It is conducted at JetBlue University in Orlando, Florida. This training consists of process, procedures, safety and more. It includes full placement services, interview skills, training, resume building and full complement of our career services website. Our Placement Director schedules interviews for candidates immediately following training. $3,995.00 Distance Learning 6 Lesson format designed for students to learn the theory and fundamentals of becoming a light attendant, while progressing at their own pace. Curriculum - Introduction & Overview of Industry. Airline Terminology Geography F.A.A Aviation Weather Superior Customer Service Passenger Safety Flight Attendant Indoctrination 1 Week of hands-on training held at JetBlue University in Orlando, Florida. This phase covers the most challenging aspects of airline light attendant training. Aircraft and Systems Overview | Flight Attendant Overview | Exit Components | Emergency, Non-Emergency, Flight Attendant Duties | Operation Wing and Water Evacuation | A Day in the Life | Service Workshop | Emergency Evacuation Training | Equipment Overview | Cabin Prep | Emergency Situation Training | Decompression/Fire | Slide Jump | Ditching/Fire Fighting | Medical | Cardiopulmonary Resuscitation | Automated External Deibrillators | People Skills | Class Room Instruction | Airline Career Progress, Videos, etc. | Meal Service | Grooming Housing for Accelerated Flight Attendant Training is in Orlando, FL in close proximity to the JetBlue Training facility, restaurants and shopping.
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2018 Catalog

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