Ecodna - Holland Souvenir collection 2018a
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EcoDNA<br />
Terms and Conditions<br />
Definitions<br />
Buyer - the person who agrees to buy the Goods from the Seller by<br />
placing an Order<br />
Terms and Conditions - the terms and conditions of sale as set out in<br />
this document which constitute a part of the sales agreement between<br />
the Seller and the Buyer<br />
Order - the written or electronic document prepared on the form<br />
www.EcoDNA.eu<br />
info@ecodna.eu<br />
EcoDNA<br />
All payments shall be made to the bank account determined in the<br />
Conscius plate<br />
Margaret Huzarska<br />
Co-founder, Partnerships and Project Development<br />
provided by the Seller and delivered by the Buyer to the Seller<br />
constituting the Buyer’s offer to purchase the Goods for the certain Price<br />
Confirmation of Order - the written or electronic information delivered<br />
by the Seller to the Buyer confirming that the Seller accepts the Order<br />
and will execute it<br />
Goods - the articles listed and described in the Order which are the<br />
subject of the sales agreement<br />
Price - the price of the Goods agreed between the Seller and the Buyer,<br />
excluding VAT and delivery costs<br />
Seller - EcoDNA, Molukkenstraat 109A, 1095BA Amsterdam,<br />
EcoDNA.eu, E-mail:info@ecodna.eu, KvK 61188247<br />
The Sales Agreement<br />
By placing an Order, the Buyer agrees to purchase the Goods under the<br />
Terms and Conditions for the price determined in the Order.<br />
The Order, the Confirmation of Order and the Terms and Conditions<br />
constitute the whole sales agreement between the Seller and the Buyer.<br />
Product Warranty<br />
All products sold by the Seller are handmade hence they are subject to<br />
human error. The Seller cannot guarantee 100% accuracy of the Order.<br />
The Seller warrants that the Goods will at the time of delivery correspond<br />
with the specification of the Goods agreed upon in the Order confirmed<br />
by the Seller’s Confirmation of Order with below exceptions.<br />
The Buyer agrees that the Goods may not comply with the specification<br />
when it comes to the features of the Goods, such as texture or finishing.<br />
The delivered products may also insignificantly differ from the Order in<br />
terms of the number of the ordered Goods.<br />
Ordering<br />
All Goods are produced based on the Order of the Buyer. In the Order<br />
form the Buyer specifies: the number, type and logo design of the<br />
Goods, the price of the Goods based on the unit prices provided in the<br />
Order form, the payment terms and form of delivery.<br />
The Seller accepts the Order by delivering the Buyer the Confirmation<br />
of Order. In the Confirmation of Order the Seller may grant a discount in<br />
the price determined in the Order.<br />
No alterations of the Order are accepted after the Order was received<br />
by the Seller.<br />
Payment<br />
The Buyer agrees to pay the Price of the Goods with due VAT as well as<br />
the other payments under the Terms and Conditions.<br />
+31 619 169 481<br />
Valentina Delivery Tesi<br />
Co-founder, Creative Design Development<br />
+31 622 140 886<br />
invoice issued by the Seller. The Buyer shall quote the invoice number<br />
in the transfer name.<br />
All payments shall be due within the time specified in the invoice. If the<br />
payment terms specified in the invoice differ from the payment terms<br />
determined in the Order confirmed by the Seller in the Confirmation of<br />
Order, the latter shall prevail. Interest on the overdue invoices shall be<br />
calculated on the daily basis at the Dutch statutory interest rate.<br />
If the Seller and the Buyer agreed upon a down payment and the<br />
Buyer failed to make such a payment, the Seller may suspend fulfilling<br />
the Order and producing the Goods until the payment is made.<br />
Once the payment is received, a confirmation e-mail is sent to the<br />
Buyer.<br />
Delivery costs (including the packaging costs) shall be paid by the<br />
Buyer in the amount specified in the Order confirmed by the Seller<br />
in the Confirmation of Order. The delivery costs will be added to the<br />
invoice issued by the Seller<br />
- up to 5 kg: 13€<br />
- 5-9 kg: 19€<br />
- 10-20 kg: 22€<br />
For orders above 2.000€ (net amount), the shipping is free.<br />
The Seller will not be held liable for the damage of the Goods during<br />
delivery. The time of delivery is conditional on the Order and season.<br />
The production and delivery of the Goods under the regular Order<br />
(without customizations and not exceeding 500 pieces) outside<br />
the busy period of the year shall take around 4 weeks. The time of<br />
production and delivery of the Goods ordered in the busy period of the<br />
year (November,December, June, July and August) may be extended.<br />
The Seller shall regularly communicate with the Buyer and update<br />
the Buyer with regards to the status of the Order and delivery of the<br />
Goods.<br />
Cancellation<br />
No cancellation of the Order is accepted. The Goods are produced<br />
solely based on the Order.<br />
Returns<br />
The Goods are not subject to return or refund. If the Goods do not<br />
comply with the specification of the Goods agreed upon in the<br />
confirmed Order the Buyer shall communicate that to the Seller in a<br />
written form or by an e-mail within 8 days from the delivery. After 8<br />
days from the delivery no complaints are accepted.<br />
If nonconformity of the Goods with the specification is exceeding<br />
reasonable limits resulting from the production method (see Product<br />
Warranty section), the Buyer is entitled to withdraw from the sales<br />
agreement with respect to the part of the Order which is faulty. In such<br />
a case the Seller and the Buyer shall return what their received under<br />
the relevant part of the sales agreement.<br />
The Seller will not be held responsible for the Buyer’s errors or<br />
mistakes resulting from insufficient information about the Goods.