LA Franchise Prospectus
Local Assist Franchise Prospectus
Local Assist Franchise Prospectus
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INTRODUCTION TO THE GROUP<br />
We founded Local Assist in 2008 to<br />
provide a 24 hour emergency<br />
service to customers who suffered<br />
an event at their home where they<br />
required emergency assistance<br />
such as a leaking pipe, broken<br />
window or boiler failure.<br />
Local Assist was originally an ‘offshoot’<br />
from its sister company Service Solutions<br />
Direct which provides building and repair<br />
services to the insurance industry and<br />
required a 24/7 emergency service for its<br />
insurance clients.<br />
In the early days we were handling just a<br />
handful of jobs each month on behalf of<br />
Service Solutions Direct but over the last<br />
nine years we have steadily grown the<br />
business in its own right to now be one of<br />
the top home emergency insurance claim<br />
handling and fulfilment providers in the<br />
UK.<br />
Local Assist is part of a wider organisation,<br />
the Service Solutions Group. The Service<br />
Solutions Group provides a multitude of<br />
services to the insurance sector and<br />
includes 5 subsidiary companies many of<br />
which are franchised business models.<br />
The Group consists of Service Solutions<br />
Direct, Lucas Claims Solutions, Concept<br />
Building Solutions and Surface Medic.<br />
SERVICE<br />
SOLUTIONS<br />
DIRECT<br />
LOCAL<br />
ASSIST<br />
LUCAS<br />
C<strong>LA</strong>IMS<br />
SOLUTIONS<br />
SURFACE<br />
MEDIC<br />
CONCEPT<br />
BUILDING<br />
SOLUTIONS<br />
Insurance surveying<br />
services, claims<br />
validation, project<br />
managed building<br />
repairs<br />
24/7 national<br />
contractor network<br />
Loss Adjusting and<br />
Claims Management<br />
across property,<br />
liability & motor<br />
claims<br />
State of the art repair<br />
and restoration<br />
service for hard<br />
surfaces, fixtures<br />
and fittings<br />
<strong>Franchise</strong>d indirect<br />
insurance claims<br />
management and<br />
building repair<br />
services<br />
We work for many<br />
large insurance<br />
companies, we survey<br />
the property damage<br />
and create a repair<br />
schedule for our<br />
contractors to fulfil<br />
We provide<br />
an emergency<br />
fulfilment offering to<br />
many insurance<br />
companies/brokers.<br />
This involves claims<br />
management and<br />
contractor deployment<br />
Providing an<br />
integrated solution for<br />
the management of<br />
general insurance<br />
claims across the UK<br />
and Ireland for<br />
insurance companies<br />
We offer a convenient<br />
single visit solution<br />
to property repairs<br />
and restoration,<br />
saving time, money<br />
and substantial<br />
environmental benefits<br />
<strong>Franchise</strong> network &<br />
home improvements<br />
service along with<br />
optional private works
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