New HQ Brochure

THE TURNER HOME PHILOSOPHY OF CARE
We aim to provide an exceptional standard of nursing and residential care, for all residents,
making it individualized, Holistic and professional. All those who enter the home will be
treated with equal respect, and good quality care and life experience centred around
CHOICE DIGNITY FULFILMENT PRIVACY
INDEPENDENCE
CITIZEN RIGHTS
All staff will be aware of their responsibilities and will perform them to the best of their ability.
Staff will be trained to the highest standards, developing their individual skills and knowledge.
All care staff will be trained to NVQ standards.
Residents of the Turner Home will be encouraged to actively participate in their care, and will
be freely encouraged to voice their opinions. A Residents Committee is in operation and gives
voice to all Residents. Residents are given opportunities to have the ability to affect change,
and implement their ideas.
WE AIM TO PROVIDE A COMFORTABLE HOME WITH NURSING FACILITIES, AND
STAFF WHO CREATE A HOMELY CARING ENVIRONMENT. WE OFFER THE HIGHEST
STANDARDS OF CARE IN THE HIGHEST QUALITY SURROUNDINGS.
Service User's interested in coming to The Turner Home are encouraged to visit the
home and sample the atmosphere and level of service. Often day-care is arranged
on a regular weekly basis while waiting for a vacancy. This gives the client time
to get to know the staff and adjust to new people and surroundings. A month's trial
period is always given before taking permanent residency.
For further information please feel free to contact the Home manager :
Telephone - 0151 ~ 727 ~ 4177 Fax- 0151 ~ 727 ~ 7788
The Turner Home Dingle Lane
Liverpool
L8 9RN
Or visit our website at
www.turnerhomeliverpool.com