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BREWS & BOOZE<br />

Summer’s Top<br />

Tasty Eats &<br />

Local Drinks<br />

Mocktail Magic<br />

Why non-alcoholic cocktails<br />

are this summer’s latest trend<br />

Our 5 favorite<br />

local Craft Brews<br />

May 2017 Issue 6<br />

9780863 1385779<br />

Patio-Perfect Cocktails<br />

Margaritas, Mojitos & More


Mocktail Magic<br />

Cater to the<br />

teetotaler set<br />

with a selection<br />

of specialty<br />

nonalcoholic<br />

beverages.<br />

By Tracy Morin<br />

source JD Parties Staff<br />

source CxRA<br />

Some may say that there’s<br />

no substitute for the real<br />

thing, but the explosion<br />

of mocktails is proving<br />

otherwise. Incorporating specialty<br />

nonalcoholic drinks, or mocktails,<br />

into your menu is a ticket to<br />

big beverage profits—and can<br />

work whether or not you have<br />

a bar at your establishment.<br />

Mocktails appeal to both kids<br />

and adults, are fun and easy to<br />

make, and help you make more<br />

money from the beverage side<br />

of your menu. Sarah Stroker,<br />

marketing and communications<br />

specialist for Torani, a flavored<br />

syrup manufacturer based in<br />

South San Francisco, California,<br />

lists the multitude of benefits of<br />

serving mocktails at your business:<br />

“They differentiate your menu,<br />

build incremental sales, increase<br />

check profitability, enhance guest<br />

satisfaction and drive alternate<br />

daypart traffic—they<br />

allow a customer to<br />

order a premium<br />

beverage at<br />

both lunch and<br />

dinner.”<br />

These<br />

specialty<br />

beverages<br />

are also<br />

steadily gaining<br />

in popularity.<br />

According to<br />

a recent study by<br />

Chicago-based foodservice<br />

consultants Technomic, published<br />

in the company’s latest Beverage<br />

Consumer Trend Report, mocktails<br />

are a “hot area of innovation.”<br />

“Consumer interest in specialty<br />

beverages has been on the rise<br />

for some time now,” explains<br />

Erik Thoresen, senior manager of<br />

product innovation for Technomic.<br />

“Mocktails fit nicely into this trend<br />

because of their unique flavor<br />

profiles and premium positioning.”<br />

If you think mocktails would fit<br />

your business, this article will get<br />

you started on the right track to<br />

specialty beverage success.<br />

Selling Suggestions<br />

“Mocktails fit<br />

nicely into this trend<br />

because of their<br />

unique flavor profiles and<br />

premium positioning.”<br />

You can market mocktails using a<br />

variety of angles. Consider these<br />

suggestions:<br />

Word of mouth.<br />

Make sure that servers encourage<br />

guests to think outside the box by<br />

suggesting mocktails to customers<br />

before taking their drink orders<br />

(and encourage employees to<br />

mention these specialty beverages<br />

with delivery and takeout orders<br />

as well). Thoresen points out that<br />

this technique is effective because<br />

many customers don’t know what<br />

they will order to drink when they<br />

first sit down. And, if your<br />

list of mocktails is<br />

lengthy, servers<br />

can help by<br />

offering<br />

suggestions.<br />

“The No.<br />

1 way that<br />

we let our<br />

customers<br />

know about our mocktails<br />

is through the training of our<br />

waitstaff,” says Andrew Robertson,<br />

service manager of Sal and<br />

Mookie’s (www.salandmookies.<br />

com) in Jackson, Mississippi. “As<br />

part of the greeting of a table,<br />

our servers mention the mocktail<br />

menu and point out any personal<br />

favorites.” Sal and Mookie’s, a<br />

New York-style pizzeria, offers a<br />

variety of “Mookie’s Mocktails,”<br />

which encompass 15 juice- or<br />

soda-and-syrup styles and 17<br />

Torani spritzers (plus seven<br />

sugar-free varieties). The server<br />

suggestions, in combination with a<br />

detailed and descriptive mocktails<br />

menu, help guests narrow down<br />

the choices.<br />

Menu marketing.<br />

When you add mocktails to the<br />

mix, you’ll need to put them<br />

on your regular menu (or add<br />

them to a separate drink menu).<br />

If your pizzeria caters to mostly<br />

adults, arranging them next to<br />

the alcoholic beverages may be<br />

a good idea, so that those who<br />

seek an alternative to alcohol<br />

will be able to review them. This<br />

placement will also highlight the<br />

uniqueness of the beverages<br />

Nothing will cool you down like<br />

this summer’s mocktails rimmed<br />

with fruits.


and set them apart. “What really<br />

differentiates mocktails is the<br />

fact that they are often made<br />

from scratch, similar to the way<br />

a cocktail is prepared,” Thoresen<br />

points out. “Because of this,<br />

they really appeal to consumers<br />

who seek a fresh, hand-crafted<br />

beverage experience.”<br />

What if your pizzeria is more<br />

family-friendly? If you have a<br />

separate kids menu, list at least<br />

a few of the mocktails there,<br />

because mocktails definitely<br />

appeal to younger customers<br />

(who aren’t likely to see the<br />

alcoholic beverage menu).<br />

Boston’s The Gourmet<br />

Pizza (www.<br />

bostonsgourmet.<br />

com), a chain<br />

based in<br />

Dallas,<br />

unveiled in<br />

2007 its new<br />

kids menu<br />

offerings<br />

with several<br />

mocktail<br />

choices, such<br />

as Sour Apple<br />

Soda and Strawberry<br />

Melonade (a strawberrywatermelon<br />

lemonade). “They’re<br />

on our kids menus at all times, and<br />

also rotate onto our promotional<br />

menu,” says Erika Buesing, director<br />

of marketing for Boston’s. “We<br />

just featured them on our summer<br />

promotional menu.”<br />

Keep in mind that, as with any<br />

menu, wording can make or<br />

break the sale. Use mouthwatering<br />

descriptions that make<br />

customers want to try the drinks.<br />

Also point out any special features<br />

of the drinks, such as “all natural,”<br />

“made with organic juice,” or<br />

“topped off with a wedge of juicy<br />

pineapple.” Technomic’s Beverage<br />

“What really<br />

differentiates mocktails<br />

is the fact that they<br />

are often made<br />

from scratch”<br />

Consumer<br />

Trend Report<br />

found that<br />

using certain<br />

terms can<br />

appeal to<br />

customers’ healthconscious<br />

sides and<br />

increase the perceived<br />

quality of the drinks: 38% of<br />

consumer respondents said that<br />

the description “100% fruit juice”<br />

would make them more likely<br />

to order the beverage, while<br />

32% said that the phrase “natural<br />

ingredients” would entice them<br />

to buy.<br />

And don’t hesitate to show<br />

the drinks to guests; add them<br />

to table tents and menus to<br />

encourage impulse buys. Some<br />

manufacturers of mocktail<br />

ingredients or equipment, such as<br />

drink mix or ice-blended machine<br />

companies, offer point-of-sale<br />

materials, such as signs, posters,<br />

etc., to help with the visual aspect<br />

of marketing. “I would also<br />

suggest that the restaurant display<br />

the flavored syrup bottles, just as<br />

a bar would display its high-end<br />

liquors on a glass shelf behind the<br />

bar,” advises Robertson. “They are<br />

truly a selling point as well.”<br />

Sampling and specials.<br />

Offering samples to customers is<br />

an effective way to advertise your<br />

specialty beverages, because once<br />

customers taste them, they’re<br />

more likely to purchase the full<br />

size (just make sure the sample<br />

is delicious!). “We sample on our<br />

busiest nights,” says Robertson.<br />

“We create a couple of pitchers<br />

of the mocktails and have the host<br />

walk through the waiting area,<br />

pouring samples for our guests. A<br />

pizzeria owner might even want<br />

to do a drink special on certain<br />

nights—the Nonalcoholic Happy<br />

Hour, when all mocktails are<br />

half-price with the purchase of a<br />

pizza.”<br />

Even the mere sight of fun<br />

mocktails can get customers<br />

Watermelon & Fresh Mountain<br />

Mint Mocktail contains the<br />

unique taste of Ricola.<br />

source Carole King<br />

hankering to try them. “We know<br />

of operators who send servers<br />

walking through the dining room<br />

with a tray full of incredible drinks<br />

just to entice sales,” says Stroker.<br />

“A beautiful drink has great ‘metoo’<br />

potential!”<br />

LTO options.<br />

Limited-time-only beverages make<br />

up another area that is growing<br />

in the restaurant world, so why<br />

not combine these two trends<br />

and offer some LTO mocktails?<br />

“A great way to market new<br />

offerings without diluting the<br />

current beverage menu is to offer<br />

specialty mocktail drinks as LTOs,”<br />

says Stroker. “By introducing these<br />

new unique drinks in that manner,<br />

they’re likely to generate more<br />

interest and trial.”<br />

Through making an LTO offer,<br />

you’ll also be able to determine<br />

which flavor combinations<br />

are most popular with your<br />

customers, helping you decide<br />

which should be added to the<br />

permanent menu. “Promoting<br />

mocktails as limited-time offers is a<br />

good way for pizzeria operators to<br />

experiment and gauge the demand<br />

of their patrons,” says Thoresen. “But<br />

managing a revolving portfolio of<br />

LTOs in a profitable manner presents<br />

a number of challenges, so careful<br />

monitoring is essential.”<br />

Pricing.<br />

When it comes to pricing your<br />

mocktails, you want to make sure<br />

you’re making sufficient profit, but<br />

you also don’t want to price them<br />

so high that no one buys. “You must<br />

ensure your target food and beverage<br />

costs are met; we target our cost for<br />

nonalcoholic drinks at 28%,” explains<br />

Robertson. “The conflicting side is the<br />

need to ensure that there’s a tangible<br />

price/value relationship, and that the<br />

product is not priced beyond the<br />

customer’s value range.” He goes<br />

on to note that, once pricing is set,<br />

strict control—of pours, giveaways<br />

and mistakes—is key to ensuring that<br />

profits stay in line with predictions.<br />

But, ultimately, the consensus is clear:<br />

Mocktails can be very profitable.<br />

“They allow you to raise your perperson<br />

average by at least $1 to<br />

$1.25,” he says.<br />

“Mocktails have the advantage<br />

of being at a higher price point<br />

than sodas and teas,” Stroker says.<br />

“Restaurateurs could be looking at a<br />

60% to 80% profit margin per drink;<br />

in terms of overall profit, a restaurant<br />

could see an average top-line<br />

increase of up to 25% from beverage<br />

sales alone!”<br />

Creation Station.<br />

Getting started. Mocktails, like<br />

alcoholic beverages, can take many<br />

forms. First, decide which types<br />

you’d like to offer. You can create<br />

juice-based martinis, syrup-andsoda<br />

or -juice combinations, frozen<br />

Recipes<br />

source Jennifer<br />

Cranberry Kiss<br />

6 oz. Ocean Spray<br />

Cranberry Juice Cocktail<br />

1 oz. orange juice<br />

Club soda<br />

Orange wedge, for<br />

garnish<br />

Pour cranberry juice and<br />

orange juice into a glass<br />

with ice. Top with club<br />

soda.Garnish with an<br />

orange wedge.<br />

source Smucker’s Foodservice<br />

Raspberry Cream<br />

Lemonade<br />

1 c. lemonade<br />

½ c. crushed ice<br />

½ c. vanilla ice cream<br />

2 oz. Smucker’s<br />

Raspberry PlateScrapers,<br />

plus more for garnish<br />

Blend all ingredients.<br />

Serve in a glass<br />

decorated and topped<br />

with Smucker’s Raspberry<br />

PlateScrapers.<br />

57| May 2017 BREWS & BOOZE<br />

BREWS & BOOZE May 2017 |58

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