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BREWS & BOOZE<br />
Summer’s Top<br />
Tasty Eats &<br />
Local Drinks<br />
Mocktail Magic<br />
Why non-alcoholic cocktails<br />
are this summer’s latest trend<br />
Our 5 favorite<br />
local Craft Brews<br />
May 2017 Issue 6<br />
9780863 1385779<br />
Patio-Perfect Cocktails<br />
Margaritas, Mojitos & More
Mocktail Magic<br />
Cater to the<br />
teetotaler set<br />
with a selection<br />
of specialty<br />
nonalcoholic<br />
beverages.<br />
By Tracy Morin<br />
source JD Parties Staff<br />
source CxRA<br />
Some may say that there’s<br />
no substitute for the real<br />
thing, but the explosion<br />
of mocktails is proving<br />
otherwise. Incorporating specialty<br />
nonalcoholic drinks, or mocktails,<br />
into your menu is a ticket to<br />
big beverage profits—and can<br />
work whether or not you have<br />
a bar at your establishment.<br />
Mocktails appeal to both kids<br />
and adults, are fun and easy to<br />
make, and help you make more<br />
money from the beverage side<br />
of your menu. Sarah Stroker,<br />
marketing and communications<br />
specialist for Torani, a flavored<br />
syrup manufacturer based in<br />
South San Francisco, California,<br />
lists the multitude of benefits of<br />
serving mocktails at your business:<br />
“They differentiate your menu,<br />
build incremental sales, increase<br />
check profitability, enhance guest<br />
satisfaction and drive alternate<br />
daypart traffic—they<br />
allow a customer to<br />
order a premium<br />
beverage at<br />
both lunch and<br />
dinner.”<br />
These<br />
specialty<br />
beverages<br />
are also<br />
steadily gaining<br />
in popularity.<br />
According to<br />
a recent study by<br />
Chicago-based foodservice<br />
consultants Technomic, published<br />
in the company’s latest Beverage<br />
Consumer Trend Report, mocktails<br />
are a “hot area of innovation.”<br />
“Consumer interest in specialty<br />
beverages has been on the rise<br />
for some time now,” explains<br />
Erik Thoresen, senior manager of<br />
product innovation for Technomic.<br />
“Mocktails fit nicely into this trend<br />
because of their unique flavor<br />
profiles and premium positioning.”<br />
If you think mocktails would fit<br />
your business, this article will get<br />
you started on the right track to<br />
specialty beverage success.<br />
Selling Suggestions<br />
“Mocktails fit<br />
nicely into this trend<br />
because of their<br />
unique flavor profiles and<br />
premium positioning.”<br />
You can market mocktails using a<br />
variety of angles. Consider these<br />
suggestions:<br />
Word of mouth.<br />
Make sure that servers encourage<br />
guests to think outside the box by<br />
suggesting mocktails to customers<br />
before taking their drink orders<br />
(and encourage employees to<br />
mention these specialty beverages<br />
with delivery and takeout orders<br />
as well). Thoresen points out that<br />
this technique is effective because<br />
many customers don’t know what<br />
they will order to drink when they<br />
first sit down. And, if your<br />
list of mocktails is<br />
lengthy, servers<br />
can help by<br />
offering<br />
suggestions.<br />
“The No.<br />
1 way that<br />
we let our<br />
customers<br />
know about our mocktails<br />
is through the training of our<br />
waitstaff,” says Andrew Robertson,<br />
service manager of Sal and<br />
Mookie’s (www.salandmookies.<br />
com) in Jackson, Mississippi. “As<br />
part of the greeting of a table,<br />
our servers mention the mocktail<br />
menu and point out any personal<br />
favorites.” Sal and Mookie’s, a<br />
New York-style pizzeria, offers a<br />
variety of “Mookie’s Mocktails,”<br />
which encompass 15 juice- or<br />
soda-and-syrup styles and 17<br />
Torani spritzers (plus seven<br />
sugar-free varieties). The server<br />
suggestions, in combination with a<br />
detailed and descriptive mocktails<br />
menu, help guests narrow down<br />
the choices.<br />
Menu marketing.<br />
When you add mocktails to the<br />
mix, you’ll need to put them<br />
on your regular menu (or add<br />
them to a separate drink menu).<br />
If your pizzeria caters to mostly<br />
adults, arranging them next to<br />
the alcoholic beverages may be<br />
a good idea, so that those who<br />
seek an alternative to alcohol<br />
will be able to review them. This<br />
placement will also highlight the<br />
uniqueness of the beverages<br />
Nothing will cool you down like<br />
this summer’s mocktails rimmed<br />
with fruits.
and set them apart. “What really<br />
differentiates mocktails is the<br />
fact that they are often made<br />
from scratch, similar to the way<br />
a cocktail is prepared,” Thoresen<br />
points out. “Because of this,<br />
they really appeal to consumers<br />
who seek a fresh, hand-crafted<br />
beverage experience.”<br />
What if your pizzeria is more<br />
family-friendly? If you have a<br />
separate kids menu, list at least<br />
a few of the mocktails there,<br />
because mocktails definitely<br />
appeal to younger customers<br />
(who aren’t likely to see the<br />
alcoholic beverage menu).<br />
Boston’s The Gourmet<br />
Pizza (www.<br />
bostonsgourmet.<br />
com), a chain<br />
based in<br />
Dallas,<br />
unveiled in<br />
2007 its new<br />
kids menu<br />
offerings<br />
with several<br />
mocktail<br />
choices, such<br />
as Sour Apple<br />
Soda and Strawberry<br />
Melonade (a strawberrywatermelon<br />
lemonade). “They’re<br />
on our kids menus at all times, and<br />
also rotate onto our promotional<br />
menu,” says Erika Buesing, director<br />
of marketing for Boston’s. “We<br />
just featured them on our summer<br />
promotional menu.”<br />
Keep in mind that, as with any<br />
menu, wording can make or<br />
break the sale. Use mouthwatering<br />
descriptions that make<br />
customers want to try the drinks.<br />
Also point out any special features<br />
of the drinks, such as “all natural,”<br />
“made with organic juice,” or<br />
“topped off with a wedge of juicy<br />
pineapple.” Technomic’s Beverage<br />
“What really<br />
differentiates mocktails<br />
is the fact that they<br />
are often made<br />
from scratch”<br />
Consumer<br />
Trend Report<br />
found that<br />
using certain<br />
terms can<br />
appeal to<br />
customers’ healthconscious<br />
sides and<br />
increase the perceived<br />
quality of the drinks: 38% of<br />
consumer respondents said that<br />
the description “100% fruit juice”<br />
would make them more likely<br />
to order the beverage, while<br />
32% said that the phrase “natural<br />
ingredients” would entice them<br />
to buy.<br />
And don’t hesitate to show<br />
the drinks to guests; add them<br />
to table tents and menus to<br />
encourage impulse buys. Some<br />
manufacturers of mocktail<br />
ingredients or equipment, such as<br />
drink mix or ice-blended machine<br />
companies, offer point-of-sale<br />
materials, such as signs, posters,<br />
etc., to help with the visual aspect<br />
of marketing. “I would also<br />
suggest that the restaurant display<br />
the flavored syrup bottles, just as<br />
a bar would display its high-end<br />
liquors on a glass shelf behind the<br />
bar,” advises Robertson. “They are<br />
truly a selling point as well.”<br />
Sampling and specials.<br />
Offering samples to customers is<br />
an effective way to advertise your<br />
specialty beverages, because once<br />
customers taste them, they’re<br />
more likely to purchase the full<br />
size (just make sure the sample<br />
is delicious!). “We sample on our<br />
busiest nights,” says Robertson.<br />
“We create a couple of pitchers<br />
of the mocktails and have the host<br />
walk through the waiting area,<br />
pouring samples for our guests. A<br />
pizzeria owner might even want<br />
to do a drink special on certain<br />
nights—the Nonalcoholic Happy<br />
Hour, when all mocktails are<br />
half-price with the purchase of a<br />
pizza.”<br />
Even the mere sight of fun<br />
mocktails can get customers<br />
Watermelon & Fresh Mountain<br />
Mint Mocktail contains the<br />
unique taste of Ricola.<br />
source Carole King<br />
hankering to try them. “We know<br />
of operators who send servers<br />
walking through the dining room<br />
with a tray full of incredible drinks<br />
just to entice sales,” says Stroker.<br />
“A beautiful drink has great ‘metoo’<br />
potential!”<br />
LTO options.<br />
Limited-time-only beverages make<br />
up another area that is growing<br />
in the restaurant world, so why<br />
not combine these two trends<br />
and offer some LTO mocktails?<br />
“A great way to market new<br />
offerings without diluting the<br />
current beverage menu is to offer<br />
specialty mocktail drinks as LTOs,”<br />
says Stroker. “By introducing these<br />
new unique drinks in that manner,<br />
they’re likely to generate more<br />
interest and trial.”<br />
Through making an LTO offer,<br />
you’ll also be able to determine<br />
which flavor combinations<br />
are most popular with your<br />
customers, helping you decide<br />
which should be added to the<br />
permanent menu. “Promoting<br />
mocktails as limited-time offers is a<br />
good way for pizzeria operators to<br />
experiment and gauge the demand<br />
of their patrons,” says Thoresen. “But<br />
managing a revolving portfolio of<br />
LTOs in a profitable manner presents<br />
a number of challenges, so careful<br />
monitoring is essential.”<br />
Pricing.<br />
When it comes to pricing your<br />
mocktails, you want to make sure<br />
you’re making sufficient profit, but<br />
you also don’t want to price them<br />
so high that no one buys. “You must<br />
ensure your target food and beverage<br />
costs are met; we target our cost for<br />
nonalcoholic drinks at 28%,” explains<br />
Robertson. “The conflicting side is the<br />
need to ensure that there’s a tangible<br />
price/value relationship, and that the<br />
product is not priced beyond the<br />
customer’s value range.” He goes<br />
on to note that, once pricing is set,<br />
strict control—of pours, giveaways<br />
and mistakes—is key to ensuring that<br />
profits stay in line with predictions.<br />
But, ultimately, the consensus is clear:<br />
Mocktails can be very profitable.<br />
“They allow you to raise your perperson<br />
average by at least $1 to<br />
$1.25,” he says.<br />
“Mocktails have the advantage<br />
of being at a higher price point<br />
than sodas and teas,” Stroker says.<br />
“Restaurateurs could be looking at a<br />
60% to 80% profit margin per drink;<br />
in terms of overall profit, a restaurant<br />
could see an average top-line<br />
increase of up to 25% from beverage<br />
sales alone!”<br />
Creation Station.<br />
Getting started. Mocktails, like<br />
alcoholic beverages, can take many<br />
forms. First, decide which types<br />
you’d like to offer. You can create<br />
juice-based martinis, syrup-andsoda<br />
or -juice combinations, frozen<br />
Recipes<br />
source Jennifer<br />
Cranberry Kiss<br />
6 oz. Ocean Spray<br />
Cranberry Juice Cocktail<br />
1 oz. orange juice<br />
Club soda<br />
Orange wedge, for<br />
garnish<br />
Pour cranberry juice and<br />
orange juice into a glass<br />
with ice. Top with club<br />
soda.Garnish with an<br />
orange wedge.<br />
source Smucker’s Foodservice<br />
Raspberry Cream<br />
Lemonade<br />
1 c. lemonade<br />
½ c. crushed ice<br />
½ c. vanilla ice cream<br />
2 oz. Smucker’s<br />
Raspberry PlateScrapers,<br />
plus more for garnish<br />
Blend all ingredients.<br />
Serve in a glass<br />
decorated and topped<br />
with Smucker’s Raspberry<br />
PlateScrapers.<br />
57| May 2017 BREWS & BOOZE<br />
BREWS & BOOZE May 2017 |58