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General Info, Terms, & Conditions<br />
GENERAL PRODUCT ORDERING<br />
Purchase Orders must include:<br />
1) Quantity<br />
2) Item Number<br />
3) Cover Selection<br />
4) Art or Ad Copy<br />
5) Requested Ship Date<br />
6) Ship-to Address, Method, Account<br />
7) Imprint Foil Color<br />
8) Imprint Position (see below)<br />
Specify Imprint Position<br />
Prices include stamping customer’s<br />
artwork in a single position on outside<br />
front cover. Please indicate imprint positioning<br />
as designated by letter or provide<br />
a layout showing imprint position<br />
on cover. If no position is indicated,<br />
we’ll use our best judgment (usually A<br />
depending on the imprint art).<br />
Cover Imprint Positions<br />
Front<br />
A<br />
B<br />
C D<br />
Back<br />
E<br />
F<br />
G<br />
Digital Art Speeds Production<br />
Digital vector art is recommended for<br />
best results. See Artwork section on<br />
page 144 for full details. A printout of<br />
the file must be included for reference.<br />
Quick Return of Proofs<br />
An e-mailed digital proof of cover imprint<br />
will be provided. Factory requires<br />
proofs to be signed and returned or<br />
faxed back within 24 hours from receipt<br />
to maintain standard production<br />
schedule. See Proofs section for full<br />
details. Please provide a current e-mail<br />
address with your order.<br />
VALUELINE & EASYOPTION<br />
PRODUCT ORDERING<br />
5-Day Service From Proof Approval<br />
All ValueLine & EasyOption products<br />
are available to ship within 3-5 business<br />
days from proof and credit approval.<br />
Please call to confirm receipt of purchase<br />
order and all artwork. Factory<br />
not responsible for orders not confirmed<br />
or received. Some orders can<br />
ship in 24-48 hours from receipt of<br />
purchase order and vector art (under<br />
conditions of credit approval; no art<br />
proofs), see requirements below.<br />
Imprint Options<br />
Wire- and perfect-bound ValueLine<br />
items are available with a 1-color imprint<br />
(black, white, silver, or gold).<br />
CaseBound EasyOption items are<br />
available with a standard blind<br />
debossed imprint.<br />
Pen Imprint<br />
For pen imprints, add three additional<br />
business days to the standard production<br />
time. Your choice of matte gold,<br />
matte silver, black, or white ink imprint.<br />
Setup<br />
There is a 1-time setup charge of $50<br />
G on all ValueLine and EasyOption<br />
items. Imprint area is limited to 4 x 3.5<br />
on some items, no more than 16” sq. on<br />
others. Contact factory for templates<br />
and/or guidance.<br />
Art Requirements<br />
Digital vector art must be supplied for<br />
ValueLine and EasyOption orders. See<br />
page 144 for details. If vector artwork is<br />
not supplied, the order cannot be processed<br />
for 3-5-day service.<br />
Shipping<br />
Orders will be shipped via regular<br />
ground service unless otherwise specified<br />
on PO.<br />
ValueLine/EasyOption Requirements<br />
Order MUST BE received by 1pm EST<br />
or will be received the following business<br />
day.<br />
Order CANNOT BE PROCESSED until<br />
all elements are received. This includes<br />
complete purchase order, hard copy of<br />
art, vector file placed and saved to correct<br />
size, and credit approval.<br />
MUST PROVIDE USABLE VECTOR<br />
ART. E-mailed art must follow our art<br />
department requirements (See Artwork<br />
section on page 144 for details). If<br />
vector artwork is not supplied, the order<br />
cannot be processed. Factory is<br />
not responsible for art not received or<br />
file/transfer problems. It is the customer’s<br />
responsibility to make sure that art<br />
arrives and is usable.<br />
Imprint position must be specified on<br />
purchase order or artwork. If proof is<br />
required add approximately two working<br />
days to final ship date. All setup<br />
charges do apply (see information<br />
above for price).<br />
24-HOUR SERVICE<br />
Many ValueLine & EasyOption items<br />
can ship in 24 hours from receipt of<br />
purchase order and e-mailed art when<br />
received by 1pm EST (with credit approval).<br />
Orders received after 1pm will<br />
ship within 48 hours. This service is limited<br />
to ClearValue, SlimLine, Value-<br />
Book, BrightNotes, ValueColor, MeetingBook,<br />
PerfectValue, and EasyOption<br />
books with a 1-color foil or blind<br />
debossed imprint only. Any additions<br />
(i.e.: TriPacs, Tip-Ins, ColorView, GraphicWraps,<br />
pen imprints, Packaging, etc.)<br />
will require proofing and additional<br />
production time.<br />
Purchase order and vector art must be<br />
emailed to: sureship@journalbooks.<br />
com with the subject line reading:<br />
24-HOUR SURESHIP PO # _______<br />
Limitations<br />
Large orders may require additional<br />
production time. Factory reserves the<br />
right to refuse any order.<br />
TERMS & CONDITIONS<br />
General Terms & Conditions<br />
<strong>Journal</strong><strong>Books</strong> ® and Timeplanner ® Calendars,<br />
Inc. (“factory”) reserves the<br />
right to withdraw any item and to<br />
change services, decoration methods,<br />
or prices without prior notice.<br />
Acceptance of Order<br />
All orders are subject to acceptance by<br />
the factory, which reserves the right to<br />
refuse any order. All orders subject to<br />
credit approval and acceptance. A prepayment<br />
amount or other security deposit<br />
or both may be required based on<br />
the cost and size of the order.<br />
Production Ready<br />
An order is considered “production<br />
ready” when all elements required by<br />
the factory to produce and ship your<br />
order are received. Incomplete orders<br />
(i.e., orders awaiting imprint copy, cover<br />
colors, final quantities, etc.) are held<br />
out of production until required items<br />
are received by the factory. After all<br />
information is received, your order will<br />
be processed in our normal production<br />
time unless otherwise specified.<br />
Overruns and Underruns<br />
Due to the custom nature of our products,<br />
overs and unders are normal and<br />
in accordance with printing trade customs.<br />
For journals or calendars requiring<br />
only cover imprints, a variance of<br />
5% over or under the quantity ordered<br />
is to be expected. For orders requiring<br />
custom overprinting of filler pages,<br />
calendar pages, and for pictorial calendars,<br />
expect a variance of 5%-10%.<br />
Overs are more likely than unders. The<br />
factory strives to ship at least the<br />
quantity ordered. In order to do so, the<br />
factory must start production with sufficient<br />
additional materials to allow for<br />
spoilage losses (in printing, cutting,<br />
punching, binding, stamping, & packing).<br />
After inspection, if production has<br />
been reasonably efficient, there should<br />
be more good books than ordered. Orders<br />
that state “ship no overruns” are<br />
subject to underruns and accepted<br />
only with that understanding. In this<br />
case, factory will not go back to production<br />
to meet exact quantities.<br />
Order Acknowledgments<br />
An acknowledgment will be sent via e-<br />
mail when the order is factory ready.<br />
This will reflect costs of the products,<br />
options that have been selected, as<br />
well as estimated die and art charges.<br />
Please read the acknowledgment carefully<br />
to ensure that your instructions<br />
have been followed and that you are in<br />
agreement with the pricing. The factory<br />
requires you to sign and return the<br />
acknowledgment within 24 hours in<br />
order to maintain your production<br />
schedule.<br />
Cancellations<br />
Orders will be subject to all production<br />
costs incurred to date (including materials<br />
and labor) and/or a cancellation<br />
charge of $62.50 G.<br />
Standard Production Time<br />
Most orders take approximately 5-10<br />
working days after production-ready<br />
order or proof approval has been received.<br />
Your order will not be processed<br />
until ALL required art and information<br />
have been received. Additional<br />
time may be required for large quantities<br />
and more complex orders requiring<br />
customized dies, custom filler,<br />
screen printing, tabs, perforation, or<br />
multi-color imprinting. Please call the<br />
factory for estimated time on custom<br />
orders. Factory will state an estimated<br />
e-proof date and ship date on your order<br />
acknowledgment.<br />
Features such as elastic band closures,<br />
ribbons, vinyl pockets, or business card<br />
pockets may require additional time<br />
due to special material ordering. Please<br />
call factory prior to ordering for inventory<br />
and production schedule.<br />
Rush Service<br />
Rush service is available for most journal<br />
products. Basic one-color foil-imprinted<br />
journals (falling outside Sure-<br />
Ship, ValueLine, EasyOption, and<br />
Express categories) can be produced<br />
in 5-7 business days from proof approval<br />
or in 5 days from proof approval<br />
with a 20% rush fee added to the unit<br />
price. Minimum rush fee is $75 G. Failure<br />
to approve your paper proof within<br />
24 hours WILL delay your production<br />
schedule. To minimize delays, please<br />
provide factory-ready art that does not<br />
need a proof for the 5-day rush service.<br />
For 5-day service, order must be<br />
received by 1pm EST for the current<br />
day to count. Foil matching, custom<br />
filler, multiple color imprints, ColorDirect,<br />
die-cutting, tabbed and/or perforated<br />
inserts, and screen printing are<br />
not included in this service. Other<br />
products may be rushed; however,<br />
rush fees will differ and will be based on<br />
the factory’s ability to produce in the<br />
allotted time frame and within the current<br />
production schedule. Please call<br />
the factory with your special needs. We<br />
will work with you to do whatever we<br />
can to accommodate your needs and<br />
meet your event date.<br />
144 | 2018 <strong>Journal</strong><strong>Books</strong> | General Info, Terms, and Conditions<br />
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