SuccessCOACHING Customer Success Training Offerings-3
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W ORKSHOPS<br />
Experience facilitated <strong>Training</strong> in a Workshop setting. Experience in-person, facilitated<br />
training in a classroom or workshop setting, which allows for interaction with other<br />
<strong>Customer</strong> <strong>Success</strong> professionals.<br />
Our two-day, intensive instructor-led <strong>Customer</strong> <strong>Success</strong> <strong>Training</strong> workshops, are<br />
execution oriented and focused on instilling the knowledge, best-practices and methods<br />
that top CSMs utilize every day to deliver great outcomes for their customers.<br />
Our goal is to provide participants with the knowledge that will help them to improve their<br />
ability to deliver <strong>Customer</strong> <strong>Success</strong> from the moment they get back to their desk!<br />
The format of the in-person workshops is highly interactive and experiential to enable<br />
participants to rapidly learn and integrate the knowledge presented.<br />
We believe that learning needs to be fun and interactive in order to be effective. So all our<br />
workshops incorporate group exercises and discussions to help participants apply the<br />
knowledge they've acquired in the context of their roles.<br />
We guarantee that participants will walk away feeling more confident and empowered,<br />
ready to maximize their potential as a <strong>Customer</strong> <strong>Success</strong> Manager.<br />
We offer both public and private <strong>Customer</strong> <strong>Success</strong> <strong>Training</strong> workshops.
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