AT-Designs-Canada-Catalogue-2018

TERMS & POLICIES:
Acknowledgment: All orders are promptly acknowledged
in writing by fax or email – if customer does not receive
acknowledgment from A.T. Designs, their order is not active,
and it remains the customer’s responsibility to ensure receipt
of order and that any changes are transmitted to A.T. Designs
for confirmation.
Artwork: To minimize art charges, customer should provide
‘production ready’ artwork, otherwise any changes or alterations
are subject to charges. Artwork can be submitted in
MAC or PC, in Vector format with all components converted
to curves or outlines – preferred formats are Adobe Illustrator
/ Corel Draw / Photoshop – see website for additional details.
Cancellation charges: Customer is responsible for all work
completed up to time of cancellation – including artwork, die
/ set-up charges & production.
Customer’s Samples: A.T. Designs cannot guarantee the return
or condition of customers samples submitted with order.
Dies / Moulds: All tools, dies, models and moulds are
maintained for the exclusive use of the original customer, but
remain solely the property of A.T. Designs, who may dispose
of ‘Inactive’ moulds (2 years of no reorder) without notice.
Any repeat after this time will be subject to new charges.
Credits: All credits applied to an invoice must have prior
‘written’ approval from A.T. Designs. Withholding of any
portion of an invoice will be considered ‘non-payment’ and
handled accordingly.
Deliveries / Shipping: Standard delivery times as noted in
catalog, or agreed upon at time of order, may have to be
adjusted due to unforeseen circumstances associated with
‘custom’ manufacturing, where shipping method may have to
be upgraded in order to meet your order deadline. All orders
are F.O.B. Toronto, ON; Cheektowaga, NY or Indio, CA as
noted on your order ‘Acknowledgment’.
- If shipping method has not been specified, A.T. Designs will
select most appropriate method based on weight, destination,
and time available.
Customer must supply carrier account information if ‘special’
delivery requirements required.
- If credit terms not established, A.T. Designs cannot guarantee
‘Ship Date’ without Credit Card ‘on file. If we are
unable to contact customer at time of shipping, departure
may be unavoidably delayed.
- A.T. Designs cannot accept responsibility once shipment
has left its premises. All claims should be made directly
to carrier. All freight charges are the responsibility of the
customer.
Drop shipments / Split shipments: Drop shipments or single
orders with Split ship dates will be subject to $5.00 Net
charge per destination or date.
- According to RoHS terminology, a product can be considered
‘lead-free’ if it has less than 1,000 ppm of lead.
- Current CPSIA standard for ‘lead’ content in ‘children’s
products’ – as of August 14, 2011, sets the current
acceptable level of ‘lead’ to 100 ppm.
- Though A.T. Designs products do not fit into the definition
of ‘children’s products’ as defined by the CPSIA – i.e.
products designed or intended “primarily” for children
under 12 years of age or younger; we are still below the
current regulations pertaining to lead.
* If your order is specifically intended for children under the
age of 12 years old, please contact our company to ensure
that your order will be in compliance with the laws of the day.
Less than Minimum: Orders for less than the minimum stated
in catalog are subject to ‘less than minimum’ charge.
Ordering: All orders must be received in ‘writing’ – telephone
orders will not be entered into production unless backed up
in writing.
Overruns & Underruns: Due to the nature of our business,
we reserve the right to ship and invoice for 5% over & under
the quantity ordered – any order requiring ‘specific’ quantity is
subject to a 5% surcharge on the ‘unit’ price.
PMS Colours: Select from the 21-PMS colours offered on our
‘Colour Palette’ or request specific colour matching for a small
additional charge
Pre-Productions: A fee of $125 to $250 Net; plus all applicable
artwork, set-up / die-charges, & unit charge for pieces
provided. The pre-production fee will be fully rebated if more
than 500 Lapel Pins / 250 other products are ordered of
‘same’ design in pre-pro.
Pricing: Prices shown are effective January 1, 2018 and are
subject to change without notice. Prices in catalog reflect 2D
designs – call to confirm 3D charges.
Product Specifications: We reserve the right to modify any
specifications associated with the physical characteristics of
our product line, or to withdraw / discontinue product lines at
any time without notice or obligation.
Further, due to the custom procedures employed in the
production of our products, there may be minor fluctuations
in dimensions / weights outlined in our catalog. All published
dimensions / weights are for discussion purposes and shipping
estimates only.
Sizes: The size of an item is measured at widest point of
product or design.
Modification / Service by ‘third parties’: No modification
or service to our finished products by a customer appointed
‘third party’ will be authorized or funded without ‘written
authorization’ prior to repair or modification being started.
Product use: A.T. Designs warrants its products for uses as
designed and represented in our catalog. Any alternate uses
of our finished products such as, but not limited to, ‘embedment
/ mounting / special packaging’ will not be warranted if
we are not informed of this specific use “prior to production”.
Returned Goods: Factory authorization must be obtained “in
writing” prior to merchandise being returned for any reason.
Such authorization will not be granted after 15 working days
from receipt of merchandise. Unauthorized returns will be
refused and returned to sender at their expense.
Rush Services: Rush deliveries are available on many product
lines – contact the factory to determine if / what rush charges
will apply to meet your deadline.
Samples: Random samples are provided, wherever possible,
for established customers up to a Net unit price of $5.00, or
total request Net value of $10.00;
all requests greater than these allowances will be billed at
Net ‘end column’ prices. Any shipping other than ‘Ground’
service or Mail will be the responsibility of the customer.
Terms & Payments: For all new accounts - 50% deposit with
order is required,with the balance shipped C.O.D or paid prior
to shipping.
* If C.O.D. option is required by customer – A.T. Designs
cannot warrant ‘In-hands’ date requested by customer – as
customer may not be available to receive shipment and cause
courier to withhold goods for redelivery at later date.
- Upon credit approval, Net 30 day terms may be extended,
with interest of 2% per month charged on overdue
accounts.
- VISA / MasterCard & American Express credit cards accepted,
as well as Money Orders, Electronic transfer and
Pay Pal. NSF payment will result in $25 service charge
and possible loss of any established credit privileges.
Trademarks & Promotion: All designs submitted to A.T.
Designs by their customers are deemed to be in full compliance
with all existing laws of trademark, copyright, patent
registration, and privacy regulations at time of submission.
The customer in submitting these designs to A.T. Designs
takes full responsibility for all of these issues, and agrees to
hold A.T. Designs harmless to any claims of damages, costs,
or expenses resulting from any legal actions as result of A.T.
Designs using any of said materials in the fulfillment of the
customer’s order. We do reserve the right to use all products
produced by our company in our advertising and displays
unless specified in writing to the contrary at time of receiving
the customer’s order. All products shown in our advertising
are for display purposes only and for the exclusive use of
the original customer or those authorized by owner of such
designs.
Warranty: A.T. Designs warrants that all products are quality
inspected and free of factory defect prior to leaving any of our
facilities, any service claims to the contrary must be made, in
writing, within 15 days of receipt of the merchandise.
PACKAGING
SPECIAL ORDER
We carry limited inventory of each packaging style. Please inquire on availability.
Custom and additional options also available. Please inquire for pricing.
Luxury Soft Touch
Display Box. Ideal for
spinning tops, rings,
pins, pendants. Various
sizes available for
special order, 1000 min.
Cotton Nest Gift Box.
Various sizes in Stock.
Custom Packaging
and Printed Cards.
www.ATdesigns.com
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