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Extra-Mile-Spring 2018

The latest edition of Meridian's newsletter - The Extra Mile, Spring 2018.

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Meridian Celebrates<br />

Promotions/Awards/Achievements<br />

30 Years of Service<br />

Congratulations to Steve Chandoha, President of<br />

Meridian Teterboro, who celebrated his 30 year<br />

anniversary with Meridian on January 4.<br />

Steve joined Meridian as Flight School<br />

Manager in 1988, after earning his Master of Business<br />

Administration/Master of Aeronautical Science<br />

from Embry-Riddle Aeronautical University. He also<br />

received his Bachelor’s degree from Embry-Riddle.<br />

As corporate aviation at Teterboro intensified,<br />

Steve moved to the FBO side of the business and<br />

served as Line Service Manager. He moved up to<br />

General Manager, then Vice President and became<br />

President of Meridian Teterboro in 2002.<br />

Steve got the aviation bug early—around<br />

age 15. He loved flying and got his glider license and<br />

then his pilot license and various ratings while at<br />

The Meridian Hayward (above) and Meridian Teterboro (below) Line Service teams proudly display<br />

their Gulfstream Service Training awards. All members of both teams successfully completed the<br />

ground handling and servicing training earlier this year.<br />

8<br />

Steve Chandoha, President of Meridian Teterboro, celebrates<br />

his 30th Anniversary at the company with some cake!<br />

Embry-Riddle. As his career progressed, his focus<br />

turned more to the business side. While no longer<br />

actively flying, Steve obviously loves aviation, and<br />

loves working at Meridian.<br />

“Every day is different,” says Steve. “You<br />

start your day planning certain activities, then<br />

something comes up or something happens and<br />

the day totally changes.”<br />

While each day is different, the one thing<br />

that always stays the same is the supportive attitude<br />

of Ken Forester, Owner and CEO. Steve says<br />

that Ken’s support and encouragement fosters a<br />

culture that contributes to the longevity of so many<br />

employees. “There is an amazing group of talented<br />

people that work here; many of them for well over<br />

20 years. It is a true pleasure to work with them<br />

every day.”<br />

Steve says it is hard to believe that it has<br />

already been 30 years since he joined Meridian.<br />

He still looks forward to coming to work every day<br />

and is excited about what the future holds for the<br />

company.<br />

Gulfstream Service Training<br />

Earlier this year, both our FBO locations successfully completed ground<br />

handling and servicing training for large cabin and mid-cabin Gulfstream<br />

aircraft. The training is offered by Gulfstream in partnership with Flight-<br />

Safety International, who developed the course curriculum. The program is<br />

designed to raise awareness for aircraft safety during servicing and improve<br />

dispatch reliability. The training is available to FBOs that handle Gulfstream<br />

aircraft.<br />

The two online training courses are designed for line service technicians<br />

and cover large cabin Gulfstream (G350, G450, G500, G550, G650)<br />

and mid-cabin Gulfstream (G150, G200, G280) aircraft.<br />

Gulfstream recognizes those FBOs that have successfully reached<br />

100% Line Technician completion of the training. Meridian Teterboro and<br />

Meridian Hayward have completed both the mid-cabin and large cabin training.<br />

Subjects covered in the training include aircraft parking, towing and<br />

mooring, water servicing, window cleaning, snow and ice removal, and a<br />

comprehensive tour of the aircraft itself.<br />

“We are always interested in ways that we can improve the service<br />

we offer customers,” said Jeff Torres, Line Service Training Coordinator.<br />

“Adding another level of expertise only adds to the quality service we offer<br />

our customers, in this case, those who operate or are traveling on a Gulfstream<br />

model aircraft.”<br />

“Meridian is dedicated to continuous improvement opportunities,<br />

which help us maintain the highest standards,” adds Carlos Rodriguez,<br />

General Manager of Meridian Hayward. “We are pleased to have attained<br />

another endorsement, which adds to our commitment to safety, reliability<br />

and outstanding customer service.”

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