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COVER STORY<br />
More than two decades<br />
ago, an adventurous and<br />
young Adrien Thominet<br />
was selling wines in the<br />
United States. As fate<br />
would have it, the French<br />
national was then<br />
introduced to the General<br />
Service and Sales Agent<br />
(GSSA) industry and<br />
moved to the ECS Group in<br />
1996 devoting countless<br />
hours and taking on<br />
various management<br />
positions and eventually<br />
becoming its Chief<br />
Executive Officer in 2017.<br />
The CEO says he never<br />
thought he would reach<br />
this far though he<br />
described himself as<br />
“ambitious.” As head of<br />
one of the most trusted<br />
and top GSSA companies<br />
worldwide, Thominet<br />
currently oversees 1,000<br />
employees across ECS<br />
Group's 37 offices in 47<br />
countries and burdened<br />
with the task of<br />
stimulating further<br />
business growth.<br />
Some days he would be in<br />
Asia. Other days, he would<br />
be in the Americas, Europe,<br />
the Middle East, Africa or<br />
anywhere in the world. But<br />
this busy father of four still<br />
takes time to nurture his<br />
family, endearing him<br />
more to the ECS Group<br />
which he also treats like a<br />
family.<br />
Read on the rest of Air<br />
Cargo Update's Q&A with<br />
Thominet who is not only<br />
highly regarded for his<br />
proactive business sense<br />
but also for his penchant<br />
for giving people a chance<br />
and grow in their career<br />
where possible and helping<br />
the young generation get<br />
employed in an industry<br />
predicted to grow more.<br />
Please share with us in details the<br />
s e r v i c e s t h a t you c u r r e n t l y<br />
p r o v i d e t o c l i e n t s a n d t h e<br />
i n n o v a t i o n s t h a t y o u h a v e<br />
i n t r o d u c e d a s v a l u e a d d e d<br />
incentives for them?<br />
ECS Group likes to provide tailor<br />
made or customized services. We<br />
feel that under no circumstances<br />
would there be only one or a sole<br />
way to do business. When we<br />
represent an airline, we're cognizant<br />
of the fact that there is not one sole<br />
offer to suit a supposed client. We<br />
offer them flexibility tailored to their<br />
needs.<br />
At ECS Group, we adapt the contract<br />
t o m a t c h o u r p r o s p e c t s ’<br />
expectations. From CSA to Total<br />
Cargo Management, from back<br />
office support to supervision of the<br />
ground ser vices, we have the<br />
capabilities to offer any kind of<br />
services.<br />
And of course, digitalization is<br />
a n o t h e r “ a r e a ” o f m a x i m u m<br />
involvement for us. Our customers,<br />
different airlines, are expecting<br />
more advanced tools to optimize the<br />
yield, to develop pricing strategy<br />
and to manage the capacity.<br />
Today, we are able to provide our<br />
customers with those new expected<br />
IT solutions. We got a global new<br />
team just hired to bring expertise<br />
and stronger added value to this IT<br />
system. We keep on working on<br />
providing and developing such new<br />
kind of services, new dynamic and<br />
new proactive supports.<br />
Although China remains the<br />
world's factory, it is increasingly<br />
becoming more popular as the top<br />
market for consumers, especially
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