Excelsis 2019

EXCELSIS 2019 CATALOG
TERMS & CONDITIONS OF SALES
PRICES: All prices are quoted F.O.B. factory.
Unless otherwise specified, the following types of candlesticks will come with “standard” size 1 1/2” x 1 1/2” sockets with a 5/16”-18. They
are as follows:
3 Lite Candelabra 1 1/2” Dia x 1 1/2” H, 5/16”-18 thread
5 & 7 Lite Candelabra 7/8” Dia x 1 1/2” H, 10/24 thread
Altar candlesticks
1 1/2” Dia x 1 1/2” H, 5/16”-18 thread
Floor candlesticks (-129, -339)
1 1/2” Dia x 1 1/2” H, 1/2”-13 thread
Processional candlesticks (-175, -206)
1 1/2” Dia x 1 1/2” H, 1/2”-13 thread
Paschal candlesticks (-17, -227)
2” Dia x 3” H, 1/2”-13 thread
Other sizes available at additional cost
Engraving available on brass plates only.
Please specify rounded, squared, or coved corners
$35 per 3” x 1” plate, $40 per 4-1/2” x 2-1/2” plate.
$2 per character
We are a specialty manufacturer that offers over 10,000 products to help you match your existing church décor. Rather than keep a
warehouse full of thousands upon thousands of finished products, every bronze item shown without a crown and all brass items are
made specifically for each individual customer when the factory receives an order. As a result, you are receiving a unique item that
is made to order according to your specifications including any agreed upon customization. Since most items are manufactured
specifically for each customer, we cannot easily cancel orders or take items back as returns without incurring significant costs. Due to
these costs, we must pre-authorize any cancellations or returns and all returns will incur a restocking fee. This is a necessary trade-off
to ensure our customers can continue to access the wide variety of designs, metals, and finishes they have appreciated for decades.
CANCELLATIONS: Order cancellation requests may only be submitted to Excelsis by an authorized Excelsis dealer. Contact the dealer
with whom the order was placed to initiate any cancellation requests. Each request will be evaluated on a case-by-case basis. While
best efforts will be made to accommodate such requests, Excelsis reserves the exclusive right to assess cancellation fees or decline
cancellation requests.
RETURNING UNDAMAGED MERCHANDISE: Only bronze items available for quick factory shipment, marked with a throughout the
catalog, may be returned at a 20% restocking charge. At the sole discretion of Excelsis, authorized returns of any other merchandise
may incur a greater restocking charge. Please contact your dealer for information and authorization regarding any undamaged
return inquiries. Credit for returns, if applicable, is conditional upon factory inspection and verification that no repairs or refinishing are
required. Items returned with damage will be assessed repair fees as necessary. Return requests may only be submitted to Excelsis by
an authorized Excelsis dealer and must be submitted within 45 days of original factory shipment.
SHIPMENTS: All items are inspected prior to shipping and packed carefully according to current industry best practices. Title of
merchandise ownership transfers when merchandise is picked up by the shipment carrier. When you receive a shipment, visually
inspect the exterior of the package(s). Immediately report any exterior damage or evidence of rough handling to the carrier’s agent
and take pictures of the damage PRIOR to signing for the delivery. After accepting a delivery, please promptly unpack and examine
all merchandise. Waiting an extended period of time to open and inspect your shipment may negate your ability to make a damaged
shipment claim.
DAMAGED MERCHANDISE: Of the thousands of shipments to leave our factory each year, less than 0.5% arrive with damage. If your
order is one of the rare exceptions to arrive with damage, please KEEP ALL CARTONS AND PACKING MATERIALS and contact your
dealer IMMEDIATELY. Do not assume damage occurred prior to shipment.
MISSING MERCHANDISE: If it appears merchandise is missing from your order, please thoroughly re-inspect the shipment and packaging.
Smaller items may be concealed within packaging materials such as packing foam which can expand to surround and hide items
within a shipment. Please contact your dealer right away if merchandise is missing.
Example Metal Finishes
Example Wood Finishes
Satin
Bronze
Satin
Brass
Statuary
Bronze
Light
Oak
Med
Oak
Dark
Oak