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FALL 2009 HIGHLIGHTS - Sansum Clinic

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health resource center, continued from page 1.<br />

volunteers will assist anyone in finding the information he or<br />

she needs.<br />

Since the center opened in June of 2004, it has received over<br />

5,000 visits for a variety of reasons. Dawn O’Bar, the HRC<br />

Coordinator and specialized Health Educator, runs the center<br />

and has been with <strong>Sansum</strong> <strong>Clinic</strong> since 1995. Dawn says that<br />

they have logged more than 900 reasons that people have visited<br />

the center ranging from understanding Advance Health Care<br />

Directives to information on specific conditions including<br />

Diabetes, Fibromyalgia, and Arthritis, among many others.<br />

They also come in for lifestyle information like healthier eating<br />

and managing stress in their lives.<br />

The HRC recently celebrated 5 years of serving the community<br />

by honoring its many dedicated volunteers. Of the dozen or so<br />

active volunteers, two have been there since the center opened<br />

and eight have been there four years or more. Their varied<br />

backgrounds include; a retired General Motors executive, a<br />

former college health education professor, an author and<br />

publisher of health textbooks, and a consultant and advisor<br />

to the World Health Organization. The HRC volunteers go<br />

through an extensive training program, commit their time to<br />

Did You Know?<br />

pre-register by phone<br />

Patients who have Medicare insurance or other patients with<br />

no co-payment may pre-register for their appointment over the<br />

telephone. This will allow patients to bypass the registration desk<br />

and go directly to their appointment on that specific day<br />

of care.<br />

helping others, and express<br />

a heartfelt passion for what<br />

they do.<br />

“I can identify with a<br />

person who because of<br />

a disease is suddenly<br />

frightened. It is so very<br />

comforting to find that<br />

when you reach out for<br />

help, you find people who<br />

respond. The HRC fulfills<br />

my desire to be there for<br />

people, as they were there<br />

for me,” says Bill Schultz.<br />

David Statucki adds, “I particularly wanted to work with the<br />

Health Resource Center because I feel it is important for people<br />

to have accurate health care information. The HRC provides<br />

me an opportunity to give back to the community, and enriches<br />

my knowledge and understanding of medical issues at the<br />

same time.”<br />

A recent visitor to the center remarked, “When I inquired about<br />

a suitable diet, the HRC staff sent me 13 pages of suggestions<br />

and a suggested cookbook. You simply cannot ask for better<br />

service than that.”<br />

The Health Resource Center is located on the first floor of<br />

<strong>Sansum</strong> <strong>Clinic</strong> at Pesetas Lane in Santa Barbara. Drop-in<br />

hours are Monday-Thursday from 9:00 AM to 4:00 PM and<br />

Friday from 9:00 AM until 12:00 noon, or by appointment.<br />

The center also takes inquiries via telephone at (805) 681-7672,<br />

and maintains an extensive Web Guide of qualified health<br />

resources on the <strong>Sansum</strong> <strong>Clinic</strong> website at <strong>Sansum</strong><strong>Clinic</strong>.org.<br />

Please join <strong>Sansum</strong> <strong>Clinic</strong> in thanking our many<br />

HRC volunteers.<br />

How does this work?<br />

Pesetas Lane office<br />

One to two days prior to your scheduled appointment call<br />

our Pre-Arrival Department to pre-register at 681-1840.<br />

The pre-arrival representative will verify your insurance<br />

and personal information and provide you with a<br />

confirmation number.<br />

2 <strong>Sansum</strong><strong>Clinic</strong>.org<br />

Fall <strong>2009</strong>

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