Coastguard Northern Region - 2018 Performance Report

Maintaining our upward momentum
We’ve made great progress with our strategy execution this year and are committed to maintaining that momentum over the next 12 months.
As seen on Page 4, we have identified six outcome areas (Our Strategy Goals and Our Foundations) that require our attention if we are to ensure that Coastguard
Northern Region can continue to successfully deliver on our vision and mission in the future. On these pages we share some of our priorities for the year ahead.
Our People
Having the right people in the right place at
the right time.
This goal remains our highest priority. In the last
year we have focused our energy and financial
resources on this goal with the aim of increasing
our trained strength across the region. We
recognise that this area will require both our longterm
attention and innovative thinking. Achieving
our aim will require us to improve the way we
tell our volunteer story and develop new means
of recruiting. It will require us to further invest in
training capacity and to find the most effective ways
to meet our volunteers’ training requirements. In the
next year, keen observers will see us invest further
in the people and tools necessary to achieve Our
People goal.
Our Partnerships
Working with our units and other partners is
essential to achieving the very best performance
from our region. In the last year we have worked
together with Coastguard New Zealand to develop a
nationwide ‘My Coastguard’ Sharepoint application
that will become the centre of our communications
in the future. My Coastguard has been developed
to enable units to store and share all of their
documentation under one digital roof, to be a place
to hear about what’s going on across Coastguard,
and to share thinking using the system’s online
conversation channels.
We believe that collectively these features can make
our units better connected and better informed,
and can reduce duplicated effort by our volunteers.
Our Customers
A highlight of the last year has been the launch of
our new Coastguard app and the replacement of
our aging trip reporting platform with a modern
cloud-based system. These improvements go to the
heart of our aim to give people the skills, support
and resources to make the most of their boating
safely and effectively.
As explained on page 12, the app has the potential
to improve both decision making and convenience
for our customers, and to improve safety outcomes
and efficiency for Coastguard. For these reasons we
plan to continue to invest in its development this year
and to encourage its widespread uptake.
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