DigiTools for PM-iem talk,r.1-190518-pdf

Digital Tools 

for Project Managers 

Prospects 

& Challenges 

DigiTools for PM-iem talk,r.1-190518 

2018-Eric CL Gan, www.ericgan2.com 

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ERIC CL GAN 

> www.ericgan2.com>>> 

QUALIFICATIONS 

EXPERIENCES 

EXPERTISE 

‣ PROFESSIONAL ARCHITECT ,Malaysia 

‣ Quality Management Assessment Certificate, Portsmouth, UK 

Certified Construction Project Manager (CIDB) 

‣ 30 YEARS EXPERIENCE > DEVELOPERS, CONSULTANTS 

( Petronas , HDB - Singapore, Sunrise) 

‣ EXPERIENCES > ARCHITECT , PROJECT MANAGER, QUALITY 

‣ 

CURRENT DESIGNATION 

ASSURANCE MANAGER, GENERAL MANAGER- PROP, - 

QUALITY SYSTEMS CONSULTANT, INVESTMENT CONSULTANT 

Founder: REDceo.net and Digitalred.org 

‣ ISO 9000 / SOP SYSTEM 

for real estate & construction industry 

‣ INTEGRATED PROJECT MANAGEMENT SYSTEM 

For property developer, contractor 

‣ Online Monitoring 

System 

for property development/construction 

Redmonitor.net 

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Eric CL Gan: Digital Journey 

1] Started career as an employee architect, project manager, quality / 

management systems manager and general manager- property 

before embarking on entrepreneurship as a seminar trainer, project 

management /SOP consultant and strategic advisory consultant. 

2] Specialized in process mapping and cloud platform as business 

tools to enhance work deliverables. 

3] Currently Founder of REDceo.net and on a journey to be an a 

Digital Cloud Entrepreneur empowering anyone to be a 

knowledge-centric DIGITAL REAL ESTATE DEVELOPER via 

REDceo.net and The Digital Real Estate Developer 

(www.digitalred.org) 

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Eric CL Gan: Digital Journey 

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Digital Tools for Project Managers 

Digitalization =Current Buzz 

We are living in the Digital 

Era=Industry 4.0 

(Fourth Industrial Revolution) 

‣ digital transformation of 

biz driving productivity gains, 

and business success 


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Digitalization: Key Words 

‣Digital Economy>Creation of Digital 

Hub (ie Spore Digital Hub in Punggul 

District, Msia> DFTZ [Digital Free 

Trade Zone-led by Alibaba) 

‣Digital Banking- ie, CIMB Msia, 

DBS Spore 

‣Digital Biz-all biz are digitized /online 

(Alibaba, Amazon, AirBnB, Uber, Grab, 

YouTube, Spotify Music) 


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Digitalization: Effect & Impact 

‣Digitalization affect and 

disrupt all industries 

including Construction & 

Real Estate Development 

(RED) 


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What is Digitalization? 

The integration of digital technologies 

into everyday life & biz. Digitalization 

also means the process of making digital 

manual processes that can be digitized 

and converting information into 

digital format to improve productivity 

and deliver results on-demand in real 

time 

(i.e online instant access and delivery) 


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How can 

Construction/ RED 

Project Mangers 

meet the challenges 

of Digitalization? 


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First Understand 

What is 

Project 

Management ? 

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What is Project Management ? 

Definition:. 

‣Effective management of assigned tasks in order 

to meet stated project objectives, by 

accomplishing the project within targeted Cost, 

Time & Quality standards. 

PM is the overall planning and coordination of a project 

from inception to completion aimed at meeting a clients 

requirements and ensuring completion on TIME, within 

COST and to required QUALITY standards 

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Project Management Challenges in Digitalization 

What are the 

Challenges facing 

Construction / RED 

PMs in Digitalization? 

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Constrn/RED Industry Challengers 

Too Many 

Stakeholders 

/ Players 

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RED Industry> similarity to car manufactring supply chain 

But unlike manufacturing “controlled” environment 

Constrn/ RED Industry face problems, ie, 

1] work carried on site in uncontrolled environment 

2] fragmentation (90% outsourced vendors) 

3] supply chain mgmt difficulty 

4] Inconsistency of work/service delivery by different 

vendors 

5] Lack of coordination amongst different vendors 

6] caused delay/ abandonment or financial loss 

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Digital Tools: Definition 

The combination of Visual 

learning techniques include the 

use of digital technology to 

create diagrams, such as 

process maps, graphs, charts 

and images for analyzing and 

communicating information. 

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How to apply 

Digital Tools to 

Construction 

RED [Real Estate Development Process] 

PM Processes 

DigiTools for PM-iem talk-190518 

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Case Study 

Applying 

Digital Tools to 

the 

RED Process 

[Real Estate Development Process] 

DigiTools for PM-iem talk-190518 

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What is RED Process: 

RED=Real Estate Development 

Process=a series of actions that produce 

something or that lead to a particular result 

Example of Process 

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Example of Real Estate Development Process 

covering various Stages of the project 

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RED Process >covers Project Life cycle 

from start of project to end of project 

Example of Project Life cycle 

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RED Process covers the Life Cycle for a property 

development project from Start to Finish 

Example of Lifecycle Project for RE Development 

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Why the need to Digitize the 

RE Development 

‣Understand the roles of key 

players/Stakeholders 

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Why the need to Digitize the 

RE Development 

See the Problems/ Issues affecting the project 

‣Cover the key concerns of [Time/Cost/Quality] 

of 1 H & 4 Ws, ie 

‣How is the project is doing 

‣What are the Problems 

‣Why is it happening 

‣Who are responsible? 

‣When can the issues be resolved 

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What to Digitalize 

1] Information 

2] Knowledge 

3] Product 

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data=contents gathered relating to something 

eg. population data 

information=data output [after data are 

processed / formatted / printed in a presentable 

way] 

information= send out to convey a message/ 

messages 

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Example of RED infor 

project infor sheet 

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2] Knowledge 

‣knowledge=understanding of subject matter, i.e 

facts [data]/ information acquired via learning, 

experience, skills 

‣knowledge is necessary to create or do 

something 

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2] Knowledge 

Example of RED Knowledge 

Contents 

knowledge can be condensed, assembled & packaged [Ikea style] 

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3] Product ‣ product=something 

offered to a market that 

satisfy a want or need 

[eg=RED market is to 

satisfy housing need] 

‣ Infor & knowledge are 

necessary to produce a 

product 

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3] Product 

‣product can be delivered to the customer effectively via 

project mgmt digital tool 

‣example of PM Digital Tool 

‣Master Project Execution Map 

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Digital Knowledge Tools: 

Example How to Create 

RED Process Map 

1] Identify the development key stages 

to create a product Process map 

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Example 


2] Sequence the development stages 

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Example 


3] Build-in the Processes within each stage 

and linked them to subsequent stages 

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4) Create 

RED Canvas 

> To capture k- 

Contents 

In 1 pg Map 

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What is RED Canvas: 

1 page business canvas for 

all RED key stakeholders, 

ie ceos, investors, 

development / project 

managers, purchasers, etc. 

to have a helicopter view of 

the entire RED activities 

captured in a single sheet 

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What is RED Canvas: 

RED Canvas is similar to the popular Business Model 

Canvas used for Business Startups. 

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Purpose of RED Canvas: 

Enable the RED 

Owner/Stakeholders 

understanding how the 

RED knowledge 

contents can be 

organized for easy 

access and retrieval 

RED knowledge contents 

that are relevant to product 

execution and delivery to 

be organized as Templates 

[std form, checklist eg.proj 

info sheets, feasibility/budget 

reports, authority apprv 

checklists, sales bookings, 

construction status updates, 

etc] 

TEMPLATES 

LIBRARY>>> 

37


K-contents can 

be organized, 

condensed and 

packaged into K- 

Blocks for 

physical or digital 

filing 

38


K-contents can be organized, condensed and 

packaged into K-Blocks for digital storage in the 

cloud/ private server 

39


The RED Canvas 

is a K-Map that 

enables key 

stakeholders [ceo, 

project manager 

and contractor] to 

capture the RED 

activities in a 

single map 

RED Canvas= 

effective 

Digital Tool 

40

RED Canvas-Populated K-Contents 1 pg Map 

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5) K-Templates as project digital tools 

Select the most 

important 

k-contents 

for inserting into 

the Master 

Execution Map 

See folder link-thumb-1.4.6-1 

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k-Templates as project digital tools 

SAMPLES 

of important 

k-contents 


the Master 

Execution Map 

PROJECT 

INFOR SHEET 

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SAMPLES of important k-contents for inserting into 

the Master Execution Map 

SITE TECH ASSESSMENT CHECKLIST 

44


SAMPLES 

of important 

k-contents 


the Master 

Execution Map 

BUDGET 

SUMMARY 

FORM 

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the Master Execution Map AUTH APPROVAL CHECKLIST 

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SALES BOOKING UPDATE 

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BUYERS IN-BOX 

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SHOP DWGS TRACKING 

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S-CURVE REPORTING 

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SAMPLES 

of important 

k-contents 


the Master 

Execution Map 

FINAL 

INSPECTION 

CHECKLIST 

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HANDOVER CHECKLIST 

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VO TRACKING 

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EOT TRACKING 

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6) Process Mapping: Definition 

‣process mapping >identifying the activities/ 

processes involved in defining what a business/project 

seeks to achieve 

‣involved mapping the processes that are 

interrelated to each other and its impact on the project 

execution and delivery. 

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RED Process Map: 

Example of Real Estate Development Process 

covering various Stages of the project 

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Example of RED Process Map showing inter-relationship within 

each project stage and subsequent stages 

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Example of RED Process Map showing inter-relationship within 

each project stage and subsequent stages 

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RED Master Project Execution Map (MPEM): Definition 

> MPEM=identify and show the interrelationship 

of the key activities and 

processes of a project life cycle 

> Incorporate the 3 critical targets /outcome of 

Time, Cost and Quality 

> provides a 1 page single overall view 

of a RED project from Start to Finish 

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RED Master Project Execution Map (MPEM): Definition 

MPEM>1 page single overall view of a RED project 

from Start to Finish 

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RED Master Project Execution Map (MPEM) 

Benefits of MPEM 

1] 1 pg snapshot view of overall project 

2] effective monitoring of overall project progress and 

status 

3] identify critical problems and issues affecting 

stakeholders 

4] identify decision gaps/ delays in project 

implementation 

5] allow for better planning, monitoring, tracking and 

execution of project 

61


Examples of MPEM implementation 

insert delay 

comments 

and highlight 

actions 

to be taken 

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65



Forewarn 

Mgmt on 

possible 

delay by 

contractor 

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Highlight 

defects report 

and warn 

contractor of 

on penalty on 

non-action of 

defects 

rectification 

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Follow-up Action=Snap & WhatsApp 

Snap Pic 

and 

WhatsApp 

to Stakeholders 

to take action 

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Snap Pic 

and 

WhatsApp 



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Snap Pic 

and 

WhatsApp 



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Follow-up Actions >Display Project Status Summary 

( at Board/Project Monitoring Room, Wall, Computer/ Tablet Screen) 

Display as 1 pg Communication Board 

Communicate 

Project 

Status 

Summary 

To key 

Stakeholders 

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Digital Tools for Project Mapping 

Hundreds of 

free & paid 

Process 

Mapping 

Digital Tools 

Which one to 

choose? 

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Digital Tools across RED Supply Chain 

ERP 

Software 

Design/ 

BIM 

Proj Planning 

/Scheduling 

Cost Mgmt/ 

Accounting 

Marketing 

& Sales 

Documentn 

& Records 

(SOP) 

Tender/ 

Bidding 

Constrn 

Reporting/ 

Monitoring 

Site 

Inspections 

Mobile 

Apps 

Defects 

Reporting/ 

Monitoring 

Facility 

Mgmt 

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Hundreds of free & 

paid Digital Tools 

Which one to 

choose? 

Create online 

Cloud Portal, ie 

DIGITAL Real 

Estate Developer 

www.redceo.net 

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DIGITAL Real Estate Developer > www.redceo.net 

managing, 

controlling, 

executing, 

monitoring the A-Z 

of real estate 

development from 

project inception to 

completion online 

virtually anytime 

anywhere 

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DIGITAL Real Estate 

Developer 

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Prospects of being a Digital PM 

Prospects: Definition 

Idea of something that will 

happen in the future that 

can make one more 

successful in life and 

work (Biz or Career) 


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Prospects of being a Digital PM 

Improves Career Path as the Digital PM is 

able to Enhance work performance in terms of 

productivity & efficiency due to ability to, 

1) Have a snapshot helicopter view of the 

projects’ performance 

2) Able to monitor and track multiple projects in 

real time at different locations 

3) Able to access, view critical project issues and 

information on-demand on multiple devices 

4) Embedded Project documentation can be 

assessed as and when required in real time 


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Improves Career Path as the Digital PM is able to Enhance 

work performance in terms of productivity & efficiency due to 

ability to >con’t 

5) Have instant access to project progress 

/status reports and records 

6) Allow instant project reporting, 

monitoring and tracking 

7) Enables real time collaboration and 

document sharing among key stakeholders 

8) Improve communication flow among the 

various parties leading to productivity gain 


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Improves Career Path as the Digital PM is able to Enhance 

work performance in terms of productivity & efficiency due to 

ablity to >con’t 

9) Have the latest up-to-date version of files 

and documents with audit trail. 

10) Low initial investment cost, no capital 

expenditure on IT equipment and personnel 

based on "pay per use” pricing 

11) Have competitive advantage against 

competitors in terms of cost savings, productivity 

and speed of service delivery. 

12) Facilitates better decision making 


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Google 

#ericgan2.com 

#redceo.net 

#redmonitor.net 

Connect with Me 


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Prospects & Challenges 

End 

TQ 


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