15.09.2018 Views

Major Driving Forces of The Next Generation Product Delivery Experience

You also want an ePaper? Increase the reach of your titles

YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.

FLEXIBILITY:<br />

Today, what users want is, a flexible delivery method! As we all know that<br />

millennials generation is all about convenience. So, it should be there in their<br />

delivery experience as well. Here, flexibility doesn’t limit itself to whenever they<br />

want and wherever they want. <strong>The</strong>y want to receive the product that they buy<br />

from your web store in a completely customizable way. Whether it be with a gift<br />

wrapping or a special request to add some extra notes, you will have to fulfill all<br />

such demands.<br />

SPEED:<br />

Customers being cool with waiting for weeks to for their delivery...that is now a<br />

“Once upon a time” story. If you talk about today, customers want their product<br />

“Right Here, Right Now”. <strong>The</strong>y don’t like to wait! <strong>The</strong> increasing demand for<br />

technologies like AR and VR on eCommerce store translate their level <strong>of</strong> curiosity.<br />

Today, customers want to be the driving force for their product delivery. This is<br />

bringing in new trends like Overnight <strong>Delivery</strong>, Office Hours <strong>Delivery</strong>, Late Hours<br />

<strong>Delivery</strong>, etc.<br />

EFFICIENCY:<br />

Come on! Who would like to get a Polka Dot Dress when they are expecting a<br />

cowboy hat with big manly boots? But it does happen when you commit mistakes<br />

in delivering products to multiple customers in the same area. Any mistake you<br />

commit directly impacts the efficiency as it disappoints your customers and also<br />

exhaust your resources more in return and redelivery. And when customers have<br />

to suffer cost for Polka Dot Dress instead <strong>of</strong> cowboy stuff, your online store makes<br />

a negative impression. So, efficiency is the most critical feature <strong>of</strong> your delivery<br />

process. Customers need features like shipment tracking, try the product and<br />

umpteen others.<br />

PERSONALIZATION WITH FLEXIBILITY, SPEED AND EFFICIENCY<br />

appjetty@gmail.com

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!