ArcBlue Hong Kong - Capability Statement

Consulting Services Overview
Procurement Excellence is all we do

PROCUREMENT
EXCELLENCE

IS ALL WE DO
At ArcBlue we are passionate about procurement. Our mission is to improve the
business performance of our clients through intelligent and practical solutions
Our services ensure we are 100% focused on equipping and enabling procurement
and contract management talent
We have been at the forefront of the purchasing profession for over 30 years,
developing many of the leading concepts, techniques and processes which
underpin effective supply management
Our online assessment tool, pQ, is the global standard for assessing procurement
professionals and includes a benchmark of over 15,000 people around the world
We can legitimately claim to have trained more procurement professionals than any
other company, delivering over 1,000 workshops annually to 10,000 people around
the world
We have experience in working with over 1000 public and private sector
organisations and we consistently deliver well in excess of a 5:1 return on investment
on our projects
1

WHO ARE WE?

WE
are
part of the global ArcBlue procurement network
have operated around the world for over 30 years
have global reach with more than 100 consultants worldwide with expertise across
all aspects of procurement
have offices in key strategic locations around the world
are your partner, supporting procurement centres of excellent through strategic
thinking and practical implementation
2

UR
SERVICES
We cover all elements of procurement function, from initial assessments
of organisation and people, through to development of the function and
implementing the benefits.

Organisation
and Process
Design your
organisational journey
to procurement
best practice
People &
Capability
Knowledge
assessment and
transfer
Category
Opportunity
Analysis
Benefits realisation
aligned to your
business needs
eSolutions
Navigating electronic
procurement
solutions to enable
best practice
outcomes
Analytics
BENCH
Supplier
Relationships
Search
Enhanced
analysis
and data
visualisation
Procurement
expertise on
demand
Improved value across
your supply chain
through value driven
relationships
Connecting
procurement and
supply chain talent
across Asia Pacific
3

ArcBlue
Services
Organisation and Process
Design your organisational journey to
procurement best practice

Review the current status
of procurement in your
organisation, develop your
function & ensure probity
Best in class model to
assess and develop
organisational
capability
Value
Realisation
Category
Management
ArcBlue Procurement Diagnostic
Sustainability Suppliers
Delivers strategic analysis and insight, followed by
sound implementation planning to embed improved
procurement practices that drive value across your entire
organisation
Governance
Organisation
• Strategic insight through cleansing analysis and
interpretation of procurement data
• Identification of ‘performance goals’ and
opportunities for further improvement
• A transformational model, aligned to organisational
and procurement goals
• Upskilling of staff, increasing overall procurement
capability
• A details, practical roadmap to increase
procurement capability and improve performance
• Supported implementation and change to ensure
engagement and drive benefits realisation
Technology
ArcBlue Probity services
People
Influence
Cover Probity advice, audit and training. They can
help safeguard your organisation against probity risks in
your procurement projects, ensuring your organisation
understands their obligations in relation to Probity, and
the consequences of improper practices
The ArcBlue team have intimate knowledge of probity
and ethics within complex, political, sensitive and
commercial environments
4

ArcBlue
Services
People and Capability
Knowledge assessment
and transfer

Our trainers are procurement
experts first
When combined with our training expertise, delivers:
• A unique interactive training approach to embed
knowledge
• Flexibility and scalability in the approach, methods
and deliverables of training programs
• Training programs which can be tailored
to suit the outcomes of your
organisation and the needs of
your work environment
• A consistent approach to
ensure staff have a high
level of standardised
capability
• Enhanced reporting
to track progress
and capability
improvements
with your team
Track and
Report
Training
Pragmatic
Capability
Assessment
Innovative
Effective
Interactive
Devevlopment
Plavn
Business and
Learning Needs
Identification
ArcBlue recognises the importance
of training staff to meet the wide
range of demands placed on todays’
practitioner
1
2
3
pQ Capability Assessment
• global standard for assessing
procurement knowledge
• pQ assesses 12 core procurement
competencies and offers
comprehensive benchmarks
• It allows you to uncover capability
gaps and target development
eLearning
• eLearning modules enable staff
to undertake training at a time
and place convenient for them
• A standard suite of eLearning
modules covering procurement
competencies is available, or
tailored options can be created
Classroom Training
• Face-to-face and interactive
• Topics cover the entire lifecycle of
procurement from Procurement
Essentials through to Supplier
Relationship Management
5

ArcBlue
Services
Category Opportunity Analysis
Benefits realisation aligned to your
business strategies and needs

CATalyst is an agile process
supported by best practice
category development
tools, techniques and
templates
At ArcBlue we take a helicopter view of your business
needs, to understand how your organisation wants to
achieve its strategic vision, and explore supply market
opportunities to deliver high level category strategies for
all key areas of external spend
Our CATalyst process drives sustainable
opportunities through its organisational
approach and robust opportunity analysis
• Facilitate lateral thinking to bring to life category
opportunities and directional strategies
• Undertake change management to embed new
behaviours in your organisation
• Analyse your internal spend data and current
activities along with Supply Market knowledge to
inform decision making and benefits realisation
• Engage with key business stakeholders to ensure
buy-in and acceptance
• Align your business goals and outcomes to category
strategies and subsequent procurement activity
• Challenge the marketplace to meet your needs
6

ArcBlue
Services
eSolutions
Navigating electronic procurement solutions
to enable best practice outcomes

ArcBlue is system
agnostic – we focus on
your business needs,
matching system
requirements to meet
your outcomes
• Getting the business eReady to take advantage of new capability
• Reducing risk through an in-depth discovery process and
providing knowledge on the latest system capability
• Matching your business needs to technical requirements, not systems
• Helping you get to market faster through knowledge transfer and
experience in delivery of eProcurment solutions
• Developing a robust implementation, change and training plan
to support electronic and business reform
• Challenging the marketplace to meet your needs
PROCUREMENT REFORM THROUGH TECHNOLOGY
1 2 3
4
5
6
Needs
Analysis
Solutions
Development
Business and
Technical
Requirements
eSystem
Selection
End-to-end
Project
Implementation
Benefits
Realisation -
Tracking and
Reporting
Change Management, Communication and Training
Source to Contract, Procure to Pay - electronic procurement solutions can help you reduce costs,
improve sourcing, gain compliance to contracts, and significantly improve business intelligence
BUT – how do you know which solution is right and manage the impacts of reforming your
procurement practices?
7

ArcBlue
Services
Analytics
Enhanced analysis and
data visualisation

We live in a data driven world with huge volumes of
information amassed every day. Finding the resources and
expertise to obtain meaningful insights from this data can
be a challenge
ArcBlue Dashboards
• Get visibility of cleansed
and categorised
procurement data in a
range of views
• Understand your
purchasing patterns,
category management,
contract performance,
supplier management,
staff capability, benefits
realisation, and more…
DASHBOARDS
Virtual Analyst
• Support all of your analytics
needs without the need
for a full time resource; or
supplement and mentor
your existing team of
analysts to take your data
to the next level
• Our analysts can provide
data cleansing, analysis
and visualisation services
to help make your data
valuable and meaningful
8

ArcBlue
Services
Bench
Procurement expertise
on demand

Bench is your key to upsizing, upskilling and delivering
your procurement needs on time
ArcBlue Bench provides complete flexibility to handle
your one-off procurement project need and offers
complete support during peak times in your contract
schedule, program and general workload
Assess role
requirements
• Providing procurement expertise on demand
- from sourcing and contract management to
supplier relationship management
Support
Identify
business
requirements
• Reporting to your procurement team as a direct
resource
• Flexibility of resources, scalable from part-time to
full time, for short or long-term needs
• Transferring key knowledge, leaving your team
with more skills
• Access to the complete ArcBlue range of tools
and expertise
Place
CLIENT
Networks
and
Database
research
• Positive, experienced, motivated people, who
understand your needs and drive delivery of
procurement solutions
Assess for
best-fit
9

ArcBlue
Services
Supplier Relationships
Improved value across your supply chain
through value driven relationships

Partnerships with your key suppliers can help achieve
business goals, assist with a smoother supply chain,
drive savings and improve customer satisfaction
ArcBlue Supplier Relationships offers a range of services designed specifically to assist you in
maximising the value of your key relationships:
Identifying opportunities to
drive value
Current Supplier Performance and
Relationships
• Assess and benchmark supplier performance, to
identify where the opportunities for value are
Implementing programs to
deliver improved value
Driving value
• Use expertise, experience, and leading
practice value discovery, analysis and negotiation
tools, to deliver measurable benefits from key suppliers
Building leading practice into
the way you do business
Developing a Supplier Relationship
Management Framework
• Develop and implement a leading practice Supplier
Relationship Management (SRM) Framework, tailored
to your organisation
Developing the supply
management skills of your team
Developing the skills of your people
• Assess the skills of your team with its
globally benchmarked srmQ tool
• Drive a training program tailored to build the skills of
your organisation with suppliers
10

ArcBlue
Services
Search
Today’s talent. Tomorrow’s results.
Connecting procurement and
supply chain talent across Asia Pacific*

Specialist recruitment service for the niche functional areas
of supply chain and procurement
PREPARE
Scope needs
SEARCH
Understand
business drivers
Define key role
deliverables
Networks
Referrals
Anaylsis
Robust search
criteria
ASSESS
Global Procurement
Capability assessment
Expertise and
experience
Best-fit for team
Professional, practical,
hands-on, procurement experts
WHAT MAKES US A SPECIALIST?
We’re a procurement and supply
chain consultancy firm first, so
we understand what skills are
required to deliver high calibre
procurement talent - we speak
YOUR language
We focus on individual and team capability aimed at improving
productivity and performance, delivering:
• Insight into procurement roles delivering a best fit for your
organisation
• An agile approach to the recruitment process
• In-depth candidate assessment using a global standard
• A faster rate of engagement through established networks
• Overall capability uplift for the team
• Highly skilled research and recruitment professionals
11

OUR CLIENTS

We have worked with many of
the worlds major companies,
helping them get the best out of
strategic procurement
12

Singapore
T: + 61 (0)3 8400 4220
E: info@arcblue.com.sg
Hong Kong
T: +85 255916753
E: info@arcblue.com.hk
arcblue.com.sg | arcbluesearch.com | arcblue.com.hk
13

© ArcBlue Asia Pacific