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Russellville Area Chamber of Commerce 2018 Annual Report

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<strong>2018</strong><br />

annual report<br />

1


Message from our Chairman<br />

My year serving as chairman<br />

<strong>of</strong> the board for the <strong>Russellville</strong><br />

<strong>Area</strong> <strong>Chamber</strong> has flown by, but<br />

great things were accomplished<br />

to grow our vibrant economy.<br />

This annual report will provide<br />

an overview <strong>of</strong> our economic<br />

development efforts, networking<br />

opportunities, and accelerated<br />

growth <strong>of</strong> the Leadership<br />

program, and the Chabmer saw<br />

new major emphasis in education<br />

and leadership training.<br />

The new name <strong>of</strong> <strong>Russellville</strong><br />

Regional Leadership Academy<br />

best defines the new interest<br />

in the region best described as<br />

the largest class in 33 years <strong>of</strong><br />

the leadership program. Class<br />

32 easily became the largest<br />

leadership class in the 32 year<br />

history with a class <strong>of</strong> 30.<br />

However, Class 33 shot past<br />

that with a class <strong>of</strong> 40. The<br />

fourth largest leadership class in<br />

Arkansas.<br />

A new successful Governmental<br />

russellvillechamber.org<br />

Affairs program with emphasis<br />

on candidate interviews and<br />

building statewide relations was<br />

started during this year.<br />

Workforce development<br />

partnered with the Alliance had a<br />

very aggressive year.<br />

The implementation <strong>of</strong> seven<br />

new councils during 2017<br />

under Brad Allen was major<br />

in changing the chamber from<br />

an event driven chamber to a<br />

program driven chamber aimed<br />

at programming to build a better<br />

community. Because <strong>of</strong> our new<br />

direction, we were able to begin<br />

the application process to become<br />

a nationally accredited chamber.<br />

Following ten months and<br />

hundreds <strong>of</strong> hours spent in<br />

the application process, the<br />

<strong>Russellville</strong> <strong>Area</strong> <strong>Chamber</strong><br />

received the recognition <strong>of</strong> a<br />

Four Star Accredited <strong>Chamber</strong><br />

<strong>of</strong> <strong>Commerce</strong>. The highest<br />

recognition nationally is Five<br />

Star and our chamber joined only<br />

five other chambers in the state<br />

as an accredited chamber.<br />

We also congratulate the Alliance<br />

on the many months <strong>of</strong> work in<br />

state certification <strong>of</strong> an existing<br />

site. Today, Newport, Little<br />

Rock, and <strong>Russellville</strong> are the<br />

only cities in the state with a<br />

certified site.<br />

These are just a few <strong>of</strong> this year’s<br />

accomplishments that are close<br />

to my heart, but with your help,<br />

we’ve filled these pages with<br />

success stories. Thank you for a<br />

wonderful year!<br />

Adam Anderson<br />

Nationwide Insurance<br />

<strong>2018</strong> Chairman <strong>of</strong> the Board


Membership<br />

Board<br />

Officers<br />

Organizational Chart<br />

Government<br />

Affairs<br />

Business Leader<br />

Andy McNeill<br />

Staff Leader<br />

Paul Harvel<br />

Angela Bonds<br />

Leadership<br />

Business Leader<br />

Steve Mallett<br />

Staff Leader<br />

Paul Harvel<br />

Angela Bonds<br />

Economic<br />

Development<br />

Business Leader<br />

Chip Blanchard<br />

Staff Leader<br />

Paul Harvel<br />

Suzy Griffin<br />

Quality <strong>of</strong><br />

Place<br />

Business Leader<br />

Tonya Oates<br />

Staff Leader<br />

Tabatha Duvall<br />

Education<br />

Business Leader<br />

Dr. Mark Gotcher<br />

Staff Leader<br />

Angela Bonds<br />

Donna Kennamore<br />

Paul Harvel<br />

Membership<br />

Services<br />

Business Leader<br />

Joe Wolfe<br />

Staff Leader<br />

Misty Lumpkins<br />

Programs &<br />

Events<br />

Business Leaders<br />

Todd Sweeden<br />

Kylia Stewart<br />

Staff Leader<br />

Donna Kennamore<br />

State Class Established<br />

Industries<br />

Federal Alumni Industry<br />

Recruitment<br />

Local Recruitment Established<br />

Retail<br />

Candidate<br />

Forums<br />

Transportation<br />

Uncommon<br />

Communities<br />

Tourism<br />

Beautification<br />

Health &<br />

Wellness<br />

Arkansas<br />

Scholars<br />

Arkansas Tech<br />

University<br />

Teacher<br />

Appreciation<br />

Recruitment<br />

Reevaluation<br />

Engagement<br />

Customer<br />

Service<br />

First Friday<br />

Breakfast<br />

Sunset Cinema<br />

<strong>Annual</strong><br />

Meeting<br />

Curriculum Shop Local Building<br />

Retention River Valley<br />

Standards<br />

Business Expo<br />

Golf<br />

Tournament<br />

Workforce<br />

Development<br />

Parks &<br />

Recreation<br />

Red Coat<br />

Ambassadors<br />

Leads Group<br />

Top Investor<br />

Stewards<br />

Feedback<br />

National Accreditation Achieved<br />

The <strong>Russellville</strong> <strong>Area</strong> <strong>Chamber</strong> <strong>of</strong> <strong>Commerce</strong> is<br />

pleased to announce that after a comprehensive<br />

self-review, the U.S. <strong>Chamber</strong> <strong>of</strong> <strong>Commerce</strong> has<br />

awarded us with 4-Star Accreditation. This<br />

prestigious honor puts us among the top 3% <strong>of</strong><br />

chambers nationwide. This past year, the staff,<br />

board, and volunteers <strong>of</strong> RACC spent countless<br />

hours completing the Accreditation process. Our<br />

task: demonstrate competency in 9 core areas<br />

ranging from finance to facilities. The result <strong>of</strong> our hard-work is evidenced by this impressive rating. But in<br />

truth, we should all be extraordinarily proud <strong>of</strong> this milestone achievement.<br />

3


Governmental Affairs<br />

Volunteer Executive:<br />

Andy McNeill, Denali Water<br />

Solutions, Chair <strong>of</strong> Governmental<br />

Affairs<br />

Staff Responsibility:<br />

Paul Harvel, President & CEO<br />

Angela Bonds - Director <strong>of</strong><br />

Leadership Development and<br />

Governmental Affairs<br />

Staying informed and updated on<br />

legislative affairs at the national<br />

and local levels is important to our<br />

members. The <strong>Chamber</strong> <strong>of</strong> <strong>Commerce</strong><br />

provided many opportunities for<br />

members to meet, talk and share<br />

concerns with local, state and national<br />

leaders.<br />

Federal Government<br />

Congressman Steve Womack was<br />

invited by the <strong>Chamber</strong> <strong>of</strong> <strong>Commerce</strong><br />

in April. A round-table discussion<br />

was held for <strong>Chamber</strong> members and<br />

area businesses sent in questions for<br />

the congressman prior to the event<br />

regarding business-related issues.<br />

Congressman Womack made a second<br />

trip to meet with <strong>Chamber</strong> members<br />

in August and provided an update on<br />

legislation.<br />

<strong>Russellville</strong> had the largest<br />

delegation in the state to participate<br />

in the Arkansas State <strong>Chamber</strong> <strong>of</strong><br />

<strong>Commerce</strong> Washington DC Fly-<br />

In April 17-19. Meetings occurred<br />

in the <strong>of</strong>fices <strong>of</strong> Senators John<br />

Boozman and Tom Cotton, and with<br />

US Representatives Steve Womack,<br />

French Hill, and Bruce Westerman.<br />

Topics <strong>of</strong> meetings were national<br />

issues, Arkansas Tech University, and<br />

sales tax on online sales.<br />

Senator John Boozman was the guest<br />

speaker at the mid-year Arkansas<br />

Valley Alliance meeting at Arkansas<br />

Tech University where over 150<br />

Alliance and <strong>Chamber</strong> Members<br />

attended. Congressman French Hill<br />

made a visit to <strong>Russellville</strong> where<br />

over 60 people attended to hear a<br />

congressional update at the <strong>Chamber</strong><br />

<strong>of</strong> <strong>Commerce</strong> Office.<br />

Candidate Forums<br />

Candidate forums were held for<br />

<strong>Chamber</strong> members prior to elections<br />

for the District 16 Senate seat,<br />

District 17 House <strong>of</strong> Representative<br />

seat, Pope County Judge, and City<br />

Council. A mayoral candidate forum<br />

was held during our November First<br />

Friday Breakfast.<br />

russellvillechamber.org


Education<br />

Volunteer Executive<br />

Dr. Mark Gotcher, <strong>Russellville</strong><br />

School District, Chair <strong>of</strong><br />

Education<br />

Staff Responsibility<br />

Angela Bonds - Director <strong>of</strong><br />

Leadership Development and<br />

Governmental Affairs<br />

Donna Kennamore - Office Manager<br />

and Events Coordinator<br />

Paul Harvel, President & CEO<br />

Arkansas Tech<br />

University<br />

In collaboration with Arkansas<br />

Tech University, the third annual<br />

Paint the Town Green & Gold<br />

was held in September. Local<br />

businesses were encouraged to<br />

decorate the interior and/or<br />

exterior <strong>of</strong> their business. While<br />

many businesses participated,<br />

twenty-seven entered the<br />

decorating competition for the<br />

coveted traveling trophy.<br />

A festival was held downtown<br />

that included local bands, a peprally,<br />

awards, children games<br />

led by Arkansas Tech athletes,<br />

food trucks, pictures in the alley<br />

by a local photographer and the<br />

university’s ambassador Jerry the<br />

Bulldog.<br />

The week culminated with the<br />

traditional party in the plaza and<br />

football game on Arkansas Tech’s<br />

campus.<br />

The 4th annual Paint the Town<br />

Green & Gold event has been set<br />

for September 9-14, 2019.<br />

<strong>Russellville</strong> School<br />

District<br />

The Arkansas Scholars<br />

Recognition Banquet was held at<br />

<strong>Russellville</strong> High School, and 80<br />

seniors, who had to meet certain<br />

requirements, were honored<br />

with a special dinner and award.<br />

Brandon Wright with the Norman<br />

Career Services <strong>of</strong> Arkansas Tech<br />

University was the guest speaker.<br />

5


Leadership<br />

Volunteer Executive<br />

Steve Mallett, City Corporation,<br />

Chair <strong>of</strong> Leadership <strong>Russellville</strong><br />

Staff Responsibility<br />

Paul Harvel, President & CEO<br />

Angela Bonds - Director <strong>of</strong><br />

Leadership Development and<br />

Governmental Affairs<br />

Having current and future leaders<br />

that are involved and support<br />

the community is one <strong>of</strong> the<br />

<strong>Russellville</strong> <strong>Area</strong> <strong>Chamber</strong> <strong>of</strong><br />

<strong>Commerce</strong>’s most important goals.<br />

The <strong>Russellville</strong> <strong>Area</strong> <strong>Chamber</strong> <strong>of</strong><br />

<strong>Commerce</strong> leadership program is<br />

designed to identify, educate and<br />

motivate potential leaders.<br />

Class 32<br />

Leadership <strong>Russellville</strong> Class 32<br />

was the second largest class in<br />

the history <strong>of</strong> the program with<br />

30 participants. It started in the<br />

fall <strong>of</strong> 2016 and concluded in<br />

June 2017. In January, the class<br />

learned about Health and Wellness<br />

in the River Valley. Tours <strong>of</strong><br />

the <strong>Russellville</strong> Senior Activity<br />

Center and Pediatric Plus started<br />

the day. Saint Mary’s Regional<br />

Health System highlighted<br />

various aspects <strong>of</strong> the hospital<br />

and CEO Jim Davidson met with<br />

the group to tell the Saint Mary’s<br />

story. A Sherwood Urgent Care<br />

representative also met the group<br />

that day. The day finished up with<br />

the group traveling to the Saint<br />

Mary’s Wellness & Fitness Center.<br />

In February, State Government<br />

Day was an overnight trip to<br />

Little Rock. On day one the<br />

class convened at the Little<br />

Rock Regional <strong>Chamber</strong> <strong>of</strong><br />

<strong>Commerce</strong> and heard from field<br />

representatives from the <strong>of</strong>fice<br />

<strong>of</strong> Congressman Steve Womack<br />

and Senators John Boozman<br />

and Tom Cotton, as well as<br />

Skip Rutherford, Dean <strong>of</strong> the<br />

Clinton School <strong>of</strong> Public Service.<br />

Leadership Springdale and<br />

Leadership <strong>Russellville</strong> met for a<br />

group dinner and reception. Day<br />

two consisted <strong>of</strong> meeting three<br />

lobbyists at the State <strong>Chamber</strong><br />

<strong>of</strong> <strong>Commerce</strong>. Randy Zook <strong>of</strong><br />

the State <strong>Chamber</strong> and other<br />

lobbyists spoke to the group about<br />

their lobbying efforts and current<br />

legislation that will affect the<br />

business community. The class met<br />

Governor Asa Hutchinson, toured<br />

the State Capitol and concluded<br />

the day with a luncheon with local<br />

representative Trevor Drown at<br />

the Little Rock Club.<br />

City and Regional Government<br />

was discussed in March. The<br />

class met with regional mayors<br />

from Morrilton, Pottsville, Dover<br />

and <strong>Russellville</strong> in an effort to<br />

learn more about the different<br />

communities and the River Valley<br />

region as a whole. The group also<br />

met at City Hall for lunch with city<br />

department directors from Police<br />

& Fire, Code Enforcement and<br />

Community Development, Animal<br />

Shelter & Animal Control, and<br />

the Regional Airport. Leadership<br />

<strong>Russellville</strong> ended the day<br />

attending a city council meeting.<br />

Education in the area was reviewed<br />

in length and included tours <strong>of</strong><br />

a local elementary school, the<br />

junior high, the Center for the<br />

Arts, the high school and career<br />

center. Presentations from various<br />

Arkansas Tech representatives and<br />

a tour <strong>of</strong> campus concluded the<br />

day.<br />

russellvillechamber.org


Hospitality and Tourism are<br />

important economic aspects in<br />

the area. Leadership got a chance<br />

to hear from local leaders from<br />

the state park, advertising &<br />

promotion commission, and the<br />

hospitality association.<br />

June’s leadership graduation<br />

featured Dr. Phillip McClure as<br />

guest speaker and presentations <strong>of</strong><br />

community projects. This year’s<br />

projects included the purchase<br />

<strong>of</strong> drug take back boxes for local<br />

precincts, a River Valley Trade<br />

Expo and two solar benches to be<br />

placed on El Paso.<br />

A New Name a New Year<br />

In August Leadership <strong>Russellville</strong><br />

changed its name to <strong>Russellville</strong><br />

Regional Leadership Academy<br />

(RRLA). The name change<br />

provides a more regional appeal<br />

to participants. Anyone interested<br />

throughout the river valley area<br />

are encouraged to apply.<br />

The <strong>Russellville</strong> Regional<br />

Leadership Academy set a new<br />

record with 40 participants in<br />

the <strong>2018</strong>-19 class. Making it the<br />

4th largest leadership class in the<br />

state. Class 33 is comprised <strong>of</strong><br />

individuals from Yell, Johnson and<br />

Pope Counties.<br />

Class 33 held an opening<br />

overnight retreat at Mountain<br />

Harbor Resort on Lake Ouachita<br />

in September. Dr. Phillip McClure<br />

and his wife Theresa, <strong>of</strong> McClure<br />

Pr<strong>of</strong>essional Services, provided<br />

leadership team building and skills<br />

training to the group.<br />

The leadership session in<br />

November focused on Federal<br />

and County government. Field<br />

representatives from Congressman<br />

Steve Womack’s <strong>of</strong>fice and from<br />

Senator John Boozman and<br />

Tom Cotton’s <strong>of</strong>fice spoke to<br />

participants about their duties,<br />

locations <strong>of</strong> their state <strong>of</strong>fices and<br />

current legislation. Pope County<br />

Judge Jim Ed Gibson spoke to<br />

the class at the Courthouse about<br />

county operations, his proudest<br />

accomplishments <strong>of</strong> his 20 years<br />

in <strong>of</strong>fice and introduced the class<br />

at the monthly quorum court<br />

meeting.<br />

Class 33 will continue to meet<br />

monthly for sessions from January-<br />

June 2019.<br />

Leadership Alumni-new<br />

program<br />

This newly formed organization<br />

met two times in <strong>2018</strong>. The alumni<br />

association approved several<br />

action items to work on. They<br />

will present a Distinguished<br />

Leadership Alumni award to a<br />

former graduate <strong>of</strong> the class. The<br />

first Distinguished Alumni award<br />

was presented to state senator<br />

Breanne Davis at Leadership<br />

graduation. Alumni will also<br />

serve as the main recruitment<br />

arm for the leadership program,<br />

assist when needed in curriculum<br />

building and serve as session<br />

leaders.<br />

7


Economic Development<br />

Volunteer Executive<br />

Chip Blanchard, First State Bank,<br />

Chair <strong>of</strong> Economic Development<br />

Council<br />

Staff Responsibility<br />

Paul Harvel, President & CEO<br />

Suzy Griffin, Executive Vice<br />

President - Economic Development<br />

In <strong>2018</strong>, the <strong>Chamber</strong> worked closely<br />

with the Arkansas Valley Alliance on<br />

economic development programs with<br />

the goal <strong>of</strong> supporting established<br />

employers (existing business and<br />

industry) and the jobs they provide.<br />

At the same time, we have worked<br />

on developing prospects to bring<br />

future jobs and investment to our<br />

community. Workforce development<br />

is a critical for supporting existing<br />

jobs and attracting new jobs.<br />

Prospect development efforts<br />

have been focused on building our<br />

relationship with the AEDC. Many<br />

hours have been worked to achieve<br />

“Competitive Community” status from<br />

the AEDC. Having our industrial<br />

sites, including the Dalton King<br />

building ready to show is important in<br />

attracting prospects and creating new<br />

jobs. Working with the Alliance, we<br />

are developing a marketing campaign<br />

to attract and keep workforce in the<br />

area, which will support current and<br />

future employers. Looking at more<br />

long-range growth and jobs, we have<br />

continued to invest staff time and<br />

resources into the Intermodal project.<br />

Supporting current<br />

jobs at existing/<br />

established employers<br />

As a partner with the Alliance we<br />

supported seven local companies in<br />

<strong>2018</strong> that expanded or made plans<br />

to expand. We participated with the<br />

Alliance to host a meeting featuring<br />

Tom Kennedy with Entergy, where<br />

future plans for Arkansas Nuclear<br />

One were discussed. Poco Graphite<br />

used the <strong>Chamber</strong> <strong>of</strong>fice for corporate<br />

meetings and were successful in their<br />

efforts to keep jobs in <strong>Russellville</strong>.<br />

Over 26 industries have been visited<br />

and many more have been contacted<br />

in <strong>2018</strong>. Local companies have<br />

been given assistance with many<br />

things including utility tax-credit<br />

information, information about new<br />

sales tax exemption for replacement<br />

parts in manufacturing, information<br />

on training grants, information on<br />

plant closings in other communities,<br />

and contact information for<br />

international trade resources.<br />

Wage and Benefit<br />

survey- new program<br />

In response to requests from<br />

established industries, an expanded<br />

wage and benefit study was conducted<br />

in November <strong>2018</strong>. <strong>Chamber</strong><br />

and Alliance staff developed a<br />

comprehensive survey that included<br />

average wages for different job<br />

categories and levels, work shift<br />

information, incentive programs,<br />

and detailed questions about health<br />

insurance and other benefits.<br />

Workforce<br />

Development to<br />

support current and<br />

future jobs- new<br />

program<br />

Efforts to support workforce<br />

development as a partner <strong>of</strong> the<br />

Alliance continued in <strong>2018</strong>. Training<br />

needs survey results were reviewed<br />

by a group <strong>of</strong> leaders from education<br />

and industry in January. Industries<br />

were invited to a meeting in March<br />

to learn more about the Springdale<br />

workforce development program,<br />

and discuss future plans for our<br />

local program. In April, industries<br />

were invited to have lunch and tour<br />

Rockline Industries. At Rockline,<br />

they held a round-table discussion<br />

focused on workforce development,<br />

and other common issues and<br />

concerns. In June the <strong>Chamber</strong><br />

and Alliance co-hosted a luncheon<br />

for industries to hear about the<br />

Governor’s Workforce Cabinet and<br />

the Arkansas Workforce Initiative.<br />

At the luncheon, the AEDC reviewed<br />

the program that was developed to<br />

create standardized pr<strong>of</strong>iles for entry<br />

level jobs and identify overlapping<br />

training needs. Local employers who<br />

attended were Tyson, Poco Graphite,<br />

Entergy, Greenville Tube, Hackney-<br />

Ladish, Rockline, Firestone, and Zero<br />

Mountain. In April, <strong>Chamber</strong> and<br />

Alliance staff along with existing<br />

industries toured the UACCM<br />

Workforce Training Center as part<br />

<strong>of</strong> their grand opening, to learn<br />

more about what is <strong>of</strong>fered in order to<br />

make recommendations to our local<br />

companies. Governor Hutchinson was<br />

the featured speaker. In October, the<br />

<strong>Chamber</strong> and Alliance participated<br />

in Arkansas Tech’s manufacturing<br />

day program for area high school and<br />

college students. The purpose <strong>of</strong> the<br />

event was to recruit local workers for<br />

manufacturing jobs.<br />

Prospect Development<br />

for future job<br />

creation- new program<br />

In <strong>2018</strong> we continued to build our<br />

relationship with the Arkansas<br />

Economic Development Commission<br />

(AEDC). With the Alliance, we<br />

hosted a staff breakfast for the AEDC<br />

in April. In August, the <strong>Chamber</strong><br />

and the Alliance hosted the AEDC<br />

Commission board members in<br />

<strong>Russellville</strong>. Their visit included a<br />

tour <strong>of</strong> ConAgra for commission<br />

members and staff, a welcome dinner,<br />

board meeting, and spouses’ brunch.<br />

Competitive<br />

Communities Initiativenew<br />

program<br />

The <strong>Chamber</strong> and Alliance committed<br />

to participate in the Competitive<br />

Communities Initiative (CCI) as<br />

requested by the Governor’s <strong>of</strong>fice<br />

and the AEDC in April <strong>2018</strong>. CCI<br />

is a comprehensive review program,<br />

russellvillechamber.org


that came as a directive from the<br />

Governor, in which the AEDC looks<br />

at different aspects <strong>of</strong> economic<br />

development in a community.<br />

The four components <strong>of</strong> CCI are<br />

Economic Development Organization,<br />

Economic Development Funding,<br />

Workforce Narrative, and Product<br />

Readiness (sites and buildings).<br />

Many staff hours have gone into this<br />

extensive review process. Working<br />

with Arkansas Tech, UACCM,<br />

City and County <strong>of</strong>ficials, and local<br />

Workforce Development Center<br />

personnel, the information was<br />

compiled and submitted to the AEDC.<br />

By participating in this program, we<br />

are letting the Governor, the AEDC,<br />

and prospective companies know that<br />

we are ready to compete for jobs.<br />

Certified Site - New<br />

Program<br />

One <strong>of</strong> the requirements <strong>of</strong> CCI<br />

is to have a “certified” site. The<br />

<strong>Chamber</strong> would like to congratulate<br />

the Alliance for their many months<br />

<strong>of</strong> work to have an industrial site<br />

in <strong>Russellville</strong> certified in October<br />

<strong>2018</strong>. We are one <strong>of</strong> three cities in<br />

the state that have a certified site,<br />

which demonstrates a high level <strong>of</strong><br />

preparation to a prospective company.<br />

The criteria to be certified includes<br />

an environmental study, soils tests,<br />

clearance for endangered species and<br />

historical significance, information<br />

about flood plains, earthquake zones,<br />

utilities, zoning laws, and more. The<br />

Alliance plans to have additional sites<br />

certified in 2019.<br />

Economic Development<br />

Strategic Five-Year<br />

Plan- new program<br />

At the request <strong>of</strong> the state, the<br />

<strong>Chamber</strong> and the Alliance completed<br />

a regional economic development<br />

strategic five-year plan. The<br />

strategic plan covers many aspects <strong>of</strong><br />

maintaining and growing a healthy<br />

local economy, including business<br />

retention and expansion, retail<br />

development, industry and business<br />

recruitment, leadership development,<br />

entrepreneurship and talent<br />

development, and quality <strong>of</strong> place.<br />

Retail Developmentnew<br />

program<br />

Two trips to visit out <strong>of</strong> state<br />

prospects were made with the Alliance<br />

in <strong>2018</strong>. <strong>Chamber</strong> staff worked hard<br />

over a period <strong>of</strong> weeks to clean up<br />

the Dalton King building and get it<br />

ready to show prospects, and it has<br />

been shown several times during<br />

the year. We have submitted sites in<br />

response to requests for information<br />

(RFI) from the AEDC, and directly<br />

to prospective companies. Two trips<br />

to Dallas were made in <strong>2018</strong>, to visit<br />

pr<strong>of</strong>essional site consultants for the<br />

purpose <strong>of</strong> marketing the Dalton<br />

King building, and promoting retail<br />

development. With the Alliance, we<br />

attended a retail trade show in Las<br />

Vegas in May <strong>2018</strong>, and we plan to<br />

host a <strong>Russellville</strong> booth at a retail<br />

trade show in Fort Worth in 2019 for<br />

the recruitment <strong>of</strong> retail industry.<br />

Intermodal project<br />

After being on hold for many years,<br />

the Intermodal project was given the<br />

green light to move ahead in June<br />

<strong>2018</strong>, when a Federal court dismissed<br />

a lawsuit filed by opposition to the<br />

project. In July, the <strong>Chamber</strong> and<br />

Alliance arranged a meeting with<br />

Senator Boozman for Intermodal<br />

<strong>of</strong>ficers. In August, the past operator<br />

<strong>of</strong> the Little Rock port, Paul Latture<br />

Jr. was invited to conduct a working<br />

session with the Intermodal board.<br />

Also in August, a meeting with<br />

Congressman Steve Womack was<br />

arranged. We have been in contact<br />

with property owners, and are<br />

working to have the map <strong>of</strong> property<br />

owners updated in order to make<br />

additional contacts. In October, we<br />

arranged a meeting and tour <strong>of</strong> the<br />

Little Rock Port. Intermodal board<br />

members heard about the forty-year<br />

process <strong>of</strong> building a port, and how<br />

the slack-water harbor in Little Rock<br />

was put together forty-five years ago.<br />

The rail set-up at the Little Rock port<br />

and how all <strong>of</strong> these things apply<br />

to the current Intermodal project<br />

in <strong>Russellville</strong> were reviewed. This<br />

project, through it is very long-range<br />

in nature, could have lasting benefits<br />

for our community and improve our<br />

ability to compete for jobs.<br />

9


Membership & Membership Relations<br />

Volunteer Executive<br />

Joe Wolfe, JBS, Chair <strong>of</strong><br />

Membership & Membership<br />

Relations<br />

Staff Responsibility<br />

Misty Lumpkins, Director <strong>of</strong><br />

Membership Relations<br />

In January the Membership<br />

Services council got right to work<br />

with Joe Wolfe from JBS as our<br />

business leader. We had several<br />

members that were interested in<br />

being a part <strong>of</strong> this council, so at<br />

our first meeting we decided to<br />

split into two groups – Member<br />

Focus Group and Re-evaluation<br />

Group.<br />

Vacationers/<br />

Engagement – New<br />

Program<br />

The Member Focus Group<br />

concentrated on how to get our<br />

members more engaged in the<br />

<strong>Chamber</strong>. The “Vacationers”<br />

were established by the creative<br />

minds in this group, and they<br />

made their first appearance at the<br />

Alliance Mid-Year Meeting at<br />

Arkansas Tech University. The<br />

“Vacationers” have made several<br />

appearances since that first day,<br />

russellvillechamber.org<br />

and it fits perfectly with our<br />

motto “Learn, Work, and Live<br />

Like You’re on Vacation,” they<br />

portray that in their appearances.<br />

This group implemented great<br />

changes on the time line on posts<br />

and how we can market ourselves<br />

better with the suggestions on<br />

our social media presence and<br />

how to show the fun side <strong>of</strong> the<br />

<strong>Chamber</strong>. All <strong>of</strong> these efforts help<br />

with retention and recruitment<br />

<strong>of</strong> members. We will be meeting<br />

more in 2019 to accelerate<br />

implementations <strong>of</strong> the changes<br />

we have made.<br />

Tiered Dues – New<br />

Program<br />

The Re-evaluation Group<br />

concentrated on bringing our<br />

<strong>Chamber</strong> to the next level and in<br />

line with other chambers around<br />

the state/country by creating a<br />

tiered dues structure that would<br />

benefit every member. After 3<br />

months <strong>of</strong> constructing the levels<br />

and structuring the benefits<br />

in each tier, the Re-evaluation<br />

Group presented a tiered dues<br />

structure to our <strong>Chamber</strong> Board<br />

<strong>of</strong> Directors that was approved.<br />

This group also made it possible<br />

for us to apply for our <strong>Chamber</strong> to<br />

become an Accredited <strong>Chamber</strong><br />

<strong>of</strong> <strong>Commerce</strong> with this change<br />

in our membership investment<br />

structure. With other additions<br />

to the Program <strong>of</strong> Work and<br />

after months <strong>of</strong> effort from<br />

the staff, the Accreditation was<br />

accepted by the US <strong>Chamber</strong><br />

<strong>of</strong> <strong>Commerce</strong>. We have only<br />

scratched the surface visiting<br />

with members to move to the new<br />

structure. In 2019 many more<br />

members will make the change<br />

because they will see the benefits<br />

<strong>of</strong> moving to tiered due.<br />

Leads Group – New<br />

Program<br />

Leads Group is a new addition<br />

to the <strong>Chamber</strong> that was created<br />

for the purpose <strong>of</strong> producing<br />

networking sales for our members<br />

in February. This group was<br />

designed similar to the Leads<br />

Group in Little Rock that has<br />

been very successful for the past<br />

14 years. This group focuses on<br />

generating leads with the current<br />

<strong>Chamber</strong> client base, family<br />

and friends for other members<br />

in the group. In its first year it<br />

has generated over forty leads


with thousands <strong>of</strong> dollars in<br />

revenue for those members. This<br />

group will be a major player in<br />

networking sales in 2019.<br />

Red Coat Ambassadors<br />

The Red Coat Ambassadors are<br />

also a part <strong>of</strong> the Membership<br />

Services council. The<br />

Ambassadors are a group <strong>of</strong><br />

men and women that are voted<br />

on by their peers to be part <strong>of</strong><br />

this elite group <strong>of</strong> volunteers.<br />

They help us by visiting with our<br />

members throughout the year<br />

with no purpose other than to<br />

check on them, finding out how<br />

their businesses are doing, and to<br />

see if there is anything we can do<br />

for our members. They help us<br />

celebrate our members in special<br />

times such as 42 ribbon cuttings,<br />

groundbreaking, anniversaries<br />

and expansions this year alone.<br />

The ground breaking for The<br />

Arbors Assisted Living project<br />

brings a capital investment <strong>of</strong><br />

$25,000,000 with over 100 jobs for<br />

<strong>Russellville</strong>. They have delivered a<br />

countless number <strong>of</strong> Welcome to<br />

the <strong>Chamber</strong> packets, to welcome<br />

our new members to the <strong>Chamber</strong>.<br />

They have volunteered over<br />

500 hours by visiting with 752<br />

members at least once this year,<br />

by greeting our members and<br />

guests at First Friday Breakfast,<br />

helping our exhibitors and guests<br />

at the River Valley Business Expo,<br />

welcoming members and guests at<br />

Arkansas Valley Alliance Mid-Year<br />

Meeting, escorting members and<br />

guests to their tables at the <strong>Annual</strong><br />

Meeting just to name a few. When<br />

ever they are asked to attend<br />

candidate forums or town hall<br />

meetings with our legislators they<br />

are there. They worked tirelessly<br />

to represent the <strong>Russellville</strong> area<br />

in everything they do.<br />

Staff Driven Initiatives<br />

Our membership has grown this<br />

year with over 70 new member<br />

businesses that have joined,<br />

which brings the total number <strong>of</strong><br />

members to 761. Our retention<br />

rate <strong>of</strong> members is at 91.6% which<br />

is up from 89% last year. Our<br />

members are more engaged and<br />

involved than they have been in<br />

years past.<br />

We continued to host Membership<br />

Feedback Meetings to hear what<br />

our members want us to do and<br />

what we are doing well, so we can<br />

continue to move forward as a<br />

<strong>Chamber</strong> for the community as a<br />

whole.<br />

Our members are our number<br />

one priority, the <strong>Chamber</strong> staff<br />

and interns visited with all local<br />

members to say thank you for your<br />

membership, when we delivered<br />

our membership plaques and<br />

decals between April and the end<br />

<strong>of</strong> June. Our goal is to have your<br />

<strong>Chamber</strong> staff and interns visit<br />

members at the beginning <strong>of</strong> the<br />

year in 2019, so look for your new<br />

plaque and decal coming soon.<br />

In the fall we completed the<br />

advertising sales <strong>of</strong> 32 ads for the<br />

new Community Pr<strong>of</strong>ile & Buyers<br />

Guide where we will have 5,000<br />

copies available and an online book<br />

to view in January 2019. They will<br />

be delivered to our membership<br />

and prospective pr<strong>of</strong>essional and<br />

citizens that are visiting or moving<br />

to the <strong>Russellville</strong> area.<br />

We’ve had approximately 20<br />

events and programs in <strong>2018</strong><br />

with support from 120 businesses<br />

with sponsorships and over 250<br />

businesses involved at these events.<br />

11


Programs & Events<br />

Volunteer Executive<br />

Kylia Stewart, Suddenlink Media<br />

- Altice USA , & Todd Sweeden,<br />

Sweeden Florist, Co-Chairs <strong>of</strong><br />

Programs & Events<br />

Staff Responsibility<br />

Donna Kennamore- Office Manager<br />

and Event Coordinator<br />

First Friday Breakfast -<br />

New Program<br />

The First Friday Breakfast was a new<br />

program added to our Program for<br />

<strong>2018</strong>, and it has reached more <strong>of</strong> our<br />

members than any other program<br />

that has been started. It was our goal<br />

to bring in guest speakers who can<br />

help build our economy and put our<br />

community on the map. During these<br />

events, we have averaged over 100<br />

attendees with standing room only.<br />

The First Friday Breakfast events that<br />

took place in <strong>2018</strong> are as follows:<br />

• <strong>Russellville</strong> School District: Dr.<br />

Mark Gotcher - Dr. Gotcher is<br />

the superintendent <strong>of</strong> the 5,200<br />

student <strong>Russellville</strong> School<br />

District. Dr. Gotcher spoke on the<br />

importance <strong>of</strong> public education and<br />

building community relationships.<br />

• <strong>Russellville</strong> City Mayor: Randy<br />

Horton - Mayor Horton gave the<br />

State <strong>of</strong> the City Address which<br />

focused on economic development<br />

and what he and the city council<br />

have been able to accomplish<br />

within our community.<br />

• Director <strong>of</strong> Tourism for the<br />

Arkansas Department <strong>of</strong> Parks<br />

and Tourism: Jim Dailey - Mr.<br />

Dailey conveyed how important<br />

tourism dollars are for the state<br />

and our region.<br />

• Arkansas Economic Development<br />

Commission Director: Mike<br />

Preston - Mr. Preston is the first<br />

pr<strong>of</strong>essional Economic Developer<br />

to be appointed to the position.<br />

This was a priority <strong>of</strong> Governor<br />

Hutchinson. It is apparent Mr.<br />

Preston and the AEDC has become<br />

our number one partner in job<br />

creation in <strong>Russellville</strong>.<br />

• Arkansas Highway Commissioner<br />

Director: Philip Taldo - Mr.<br />

Taldo reviewed highway funding<br />

and several prospects coming<br />

up and stated <strong>Russellville</strong> has a<br />

tremendous potential for growth.<br />

We look at Philip Taldo as OUR<br />

Highway Commissioner.<br />

• Leadership Graduation: Phillip<br />

McClure - Mr. McClure <strong>of</strong><br />

McClure Pr<strong>of</strong>essional Services<br />

spoke to the 29 graduates <strong>of</strong><br />

Leadership <strong>Russellville</strong> Class 32<br />

and encouraged the new leaders<br />

to go forth and take their gained<br />

knowledge to make a difference.<br />

• CEO <strong>of</strong> Saint Mary’s Regional<br />

Health System: Jim Davidson<br />

- Mr. Davidson reviewed the<br />

economic importance <strong>of</strong> the health<br />

care industry and health care<br />

services in <strong>Russellville</strong>.<br />

• Mayor <strong>of</strong> Little Rock: Mark<br />

Stodola - As this year’s President<br />

<strong>of</strong> the National League <strong>of</strong> Cities,<br />

Mayor Stodola, spoke about what<br />

it takes to be a leader and the<br />

characteristics <strong>of</strong> good leadership<br />

individuals.<br />

• President <strong>of</strong> Arkansas Tech<br />

University: Dr. Robin E. Bowen<br />

- Dr. Bowen was able to boast<br />

about a record enrollment year<br />

and highlighted the numerous<br />

successful programs that makes<br />

ATU a well sought after University<br />

to attend.<br />

• <strong>Russellville</strong> Mayoral Candidate<br />

Forum - Mayor Randy Horton,<br />

Alderman Freddie Harris, and<br />

Richard Harris had an opportunity<br />

to answer a few questions and to<br />

give an overview as to why they<br />

were running for the position <strong>of</strong><br />

russellvillechamber.org


Mayor <strong>of</strong> <strong>Russellville</strong>.<br />

Bash at the Ballpark<br />

Bash at the Ballpark was held in<br />

conjunction with the Multi-Sport<br />

Complex dedication. Building these<br />

business relationships with both<br />

schools is a top priority <strong>of</strong> the business<br />

community.<br />

Sunset Cinema<br />

This summer and fall The <strong>Chamber</strong><br />

<strong>of</strong> <strong>Commerce</strong> hosted three Sunset<br />

Cinema evenings out at the Lake<br />

Dardanelle State Park. With all<br />

three movies combined, we had 500+<br />

people from our community enjoying<br />

the festivities which included bump’n<br />

jumps, popcorn/cotton candy, and food<br />

hot <strong>of</strong>f the grill. With our 12 sponsors<br />

contributing to these fun-filled nights<br />

many door prizes were given away as<br />

well.<br />

River Valley Business<br />

Expo<br />

In August we hosted the 15th <strong>Annual</strong><br />

River Valley Business Expo. It was<br />

a huge success with 104 vendors,<br />

numerous sponsors, and over 3100<br />

in attendance. The Preview Party<br />

included live music and wonderful<br />

food provided by our sponsors. Over<br />

100 door prizes were given away with<br />

our grand prize winner taking home a<br />

Patriot 8.5 foot kayak.<br />

13


Quality <strong>of</strong> Place<br />

Volunteer Executive<br />

Tonya Oates, Turning Point<br />

Behavioral Health, Chair <strong>of</strong><br />

Quality <strong>of</strong> Place<br />

Staff Responsibility<br />

Tabatha Duvall, Communication<br />

Director<br />

The Quality <strong>of</strong> Place committee<br />

began meeting regularly in<br />

<strong>2018</strong> and began planning<br />

upcoming projects, figuring<br />

out how to help on existing<br />

projects, and completed a<br />

fundraiser in the fall.<br />

Uncommon Communities<br />

In March, the Quality <strong>of</strong> Place<br />

committee hosted the other<br />

four Uncommon Communities’<br />

county steering committees.<br />

Over 50 attendees were able to<br />

learn about the importance <strong>of</strong><br />

entrepreneurship in the modern<br />

economy. The attendees also<br />

completed a driving tour <strong>of</strong><br />

<strong>Russellville</strong> which produced a<br />

“First Impressions Guide.” This<br />

guide contains what those from<br />

outside our community gathered<br />

as their first impression <strong>of</strong><br />

<strong>Russellville</strong>, and the things they<br />

think we should capitalize on or<br />

could improve upon.<br />

Beautification<br />

The Quality <strong>of</strong> Place council<br />

began working on a pocket<br />

park project that will be located<br />

under the Main Street Overpass<br />

at Boston Avenue. There were<br />

two clean up days scheduled in<br />

November to start the process,<br />

council members helped<br />

produce a mock-up <strong>of</strong> what<br />

the park could be, and a $2600<br />

grant was received from the<br />

<strong>Russellville</strong> Board <strong>of</strong> Realtors.<br />

Another $1000 grant from the<br />

Vaughn Grisham Foundation<br />

and Pope County Community<br />

Foundation was matched from<br />

$500 <strong>of</strong> proceeds from the<br />

2016 Farm to Fork dinner to go<br />

toward the repaving project that<br />

will be happening in connection<br />

with City Corporation’s updates<br />

to the downtown water lines.<br />

Farm to Fork<br />

In October, the 3rd <strong>Annual</strong><br />

Farm to Fork dinner sold out.<br />

A five course meal was prepared<br />

by local chef, Ken Dempsey,<br />

along with students from<br />

Arkansas Tech’s Hospitality<br />

Administration department<br />

and the Arkansas Tech Career<br />

Center. Local farms, like<br />

Ralston Family Rice, and other<br />

producers, like Cypress Valley<br />

Meats, helped provide all locally<br />

sourced ingredients for the meal<br />

and gifts for the attendees to<br />

take home.<br />

russellvillechamber.org


Communication & Marketing<br />

Staff Responsibility<br />

Tabatha Duvall, Communication<br />

Director<br />

Paul Harvel, President & CEO<br />

The marketing outreach <strong>of</strong> the<br />

<strong>Chamber</strong> continued to grow<br />

in <strong>2018</strong>. Online, there were<br />

over 35,000 individual visitors<br />

to the <strong>Chamber</strong> <strong>of</strong> <strong>Commerce</strong><br />

website, and the number <strong>of</strong><br />

followers on Instagram and<br />

the average Facebook post<br />

reach each doubled. This is due<br />

largely to the implementation<br />

<strong>of</strong> live video on Facebook and<br />

regular posts to the Instagram<br />

page. The weekly emails to the<br />

members reached a 30% open<br />

rate, which compares to a 21%<br />

national average.<br />

A New Approach<br />

The <strong>Chamber</strong> and the Arkansas<br />

Valley Alliance for Economic<br />

Development have recently<br />

partnered on a marketing<br />

initiative to really promote the<br />

Quality <strong>of</strong> Life in the River<br />

Valley. The main goals <strong>of</strong><br />

this campaign are to attract<br />

employees, and their spouses, to<br />

the River Valley and to entice<br />

local talent, including recent<br />

Arkansas Tech Graduates, to<br />

stay in the River Valley to work.<br />

The themes that will be used<br />

in our advertisements include<br />

“Learn, Work, Live Like You’re<br />

on Vacation,” and “Graduate to<br />

Good Living.”<br />

Many <strong>of</strong> the audiences the<br />

Arkansas Valley Alliance and<br />

<strong>Russellville</strong> <strong>Area</strong> <strong>Chamber</strong> are<br />

attempting to reach, including<br />

the 18-25/recent graduate<br />

market, are receiving their<br />

information from the internet.<br />

The websites for the <strong>Chamber</strong><br />

and Alliance will be updated<br />

to become more attractive to<br />

potential employees, and much<br />

<strong>of</strong> the marketing will be done<br />

online, in addition to carefully<br />

selected printed publications.<br />

Advertisement in economic<br />

development magazines have<br />

already been placed aimed at<br />

industry recruitment using<br />

the same theme. Marketing for<br />

new industry and expanding<br />

industry will be around Quality<br />

<strong>of</strong> Life and Quality <strong>of</strong> Place.<br />

15


Communication & Marketing<br />

we spend weekends<br />

online<br />

Petit Jean State Park<br />

Stay connected with your loved ones.<br />

<strong>Russellville</strong> is home to nearly 500 acres <strong>of</strong> city parks, plus four<br />

state parks right in our region. We also happen to be surrounded<br />

by two national forests and a national river. In <strong>Russellville</strong>, there<br />

is always an opportunity to connect with the great outdoors and<br />

your friends and family. Live like you’re on vacation.<br />

708 West Main • <strong>Russellville</strong>, AR 72801 • 479.968.2530<br />

russellvillechamber.org • arkansasvalleyalliance.com<br />

russellvillechamber.org


Communication & Marketing<br />

we can be a bit<br />

dramatic...<br />

...but we put on a good show.<br />

<strong>Russellville</strong> is home to The Center for the Arts, a<br />

1,875 seat performance hall, right on the campus <strong>of</strong><br />

<strong>Russellville</strong> High School. Every year, local productions<br />

from the schools, River Valley Arts Center, and<br />

<strong>Russellville</strong> Dance Foundation fill the seats and<br />

national acts are known to rock the house!<br />

708 West Main • <strong>Russellville</strong>, AR 72801 • 479.968.2530<br />

russellvillechamber.org<br />

17


Communication & Marketing<br />

IT’S A<br />

ROUGH LIFE...<br />

...but someone has to live it.<br />

Why not you? <strong>Russellville</strong> was voted by Zippia as the best worklife<br />

balance in the state <strong>of</strong> Arkansas, and with our miles <strong>of</strong> streams<br />

and acres <strong>of</strong> lakes, you can live life in the fast lane or float the day<br />

away.<br />

illinois bayou<br />

708 West Main • <strong>Russellville</strong>, AR 72801 • 479.968.2530<br />

russellvillechamber.org • arkansasvalleyalliance.com<br />

russellvillechamber.org


<strong>2018</strong> <strong>Chamber</strong> Officers & Council Chairs<br />

Adam Anderson<br />

Nationwide Insurance<br />

Chair<br />

Joe Wolfe<br />

JBS<br />

Vice-Chair<br />

Dana Caldwell<br />

JTS Financial<br />

Secretary/Treasurer<br />

Brad Allen<br />

McDonald’s<br />

Immediate Past Chair<br />

Tony Lee<br />

Lee’s Trash Service<br />

Officer<br />

Jim Davidson<br />

Saint Mary’s Regional Health System<br />

Officer<br />

Chip Blanchard<br />

First State Bank<br />

Officer<br />

Andy McNeill<br />

Denali Water Solutions<br />

Government Affairs<br />

Steve Mallett<br />

City Corporation<br />

Leadership<br />

Dr. Mark Gotcher<br />

<strong>Russellville</strong> School District<br />

Education<br />

Tonya Oates<br />

Turning Point<br />

Quality <strong>of</strong> Place<br />

Chip Blanchard<br />

First State Bank<br />

Economic Development<br />

Joe Wolfe<br />

JBS<br />

Membership Services<br />

Todd Sweeden<br />

Sweeden Florist<br />

Programs & Events<br />

Kylia Stewart<br />

Suddenlink Media - Altice USA<br />

Programs & Events<br />

19


708 West Main Street, <strong>Russellville</strong>, AR 72801<br />

Office: 479.968.2530 Fax: 479.968.5894<br />

chamber@russellvillechamber.com<br />

russellvillechamber.org<br />

<strong>Chamber</strong> Staff<br />

Paul Harvel<br />

President & CEO<br />

PHARvel@arkrivernow.com<br />

Suzy Griffin<br />

Executive vice president -<br />

Economic Development<br />

sgriffin@russellvillechamber.com<br />

angela bonds<br />

director <strong>of</strong> leadership development<br />

and governmental affairs<br />

abonds@russellvillechamber.com<br />

Tabatha Duvall<br />

Communication Director<br />

tduvall@russellvillechamber.com<br />

charleigh Kennamore<br />

economic development assistant<br />

ckennamore@russellvillechamber.com<br />

donna Kennamore<br />

<strong>of</strong>fice manager and events coordinator<br />

dkennamore@russellvillechamber.com<br />

Mallory Leavell<br />

receptionist & Membership Relations<br />

chamber@russellvillechamber.com<br />

MISTY LUMPKINS<br />

Director <strong>of</strong> Membership Relations<br />

MLUMPKINS@russellvillechamber.com<br />

jazmin hughes<br />

Membership Relations<br />

chamber@russellvillechamber.com<br />

russellvillechamber.org

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