03.01.2019 Views

Blogger Local Kansas City Issue 1

Check out the first issue of Blogger Local Kansas City. Be sure to visit: https://kansascity.bloggerlocal.com/

Check out the first issue of Blogger Local Kansas City. Be sure to visit:

https://kansascity.bloggerlocal.com/

SHOW MORE
SHOW LESS

You also want an ePaper? Increase the reach of your titles

YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.

<strong>Kansas</strong> <strong>City</strong>’s Go-To Magazine for Social Media & Web Savvy Businesses & Consumers!<br />

<strong>Kansas</strong> <strong>City</strong> Edition<br />

Author. Entrepreneur. <strong>Blogger</strong><br />

Check out Gary Lezak’s forecasting tech<br />

venture & his popular new children’s book<br />

ALSO IN<br />

THIS ISSUE<br />

<strong>Kansas</strong> <strong>City</strong>’s<br />

Top 50 <strong>Blogger</strong>s<br />

& Social Media<br />

Influencers<br />

CELEBRATING KANSAS CITY’S SMALL, LOCAL & FAMILY-OWNED BUSINESSES<br />

<strong>Kansas</strong><strong>City</strong>.<strong>Blogger</strong><strong>Local</strong>.com


Save $400 Off any<br />

new full system!<br />

Call 913-888-4470<br />

for a Free Estimate<br />

We’ve used Cates exclusively for almost a decade.<br />

I know they’re never going to push me into something<br />

we don’t need. They’re a company we can always trust.<br />

Joel Goldberg – Professional Sports Broadcaster<br />

Not Valid with any other offers. Limit One per Household. Expires 3/31/19.


<strong>Kansas</strong> <strong>City</strong> Edition<br />

<strong>Kansas</strong> <strong>City</strong>’s Top 50<br />

<strong>Blogger</strong>s & Social Media Influencers . . . . . . . . . . . . . . . . . 3<br />

A Message from the<br />

Team at <strong>Blogger</strong> <strong>Local</strong> . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7<br />

Cover Story:<br />

Renaissance Weather Man . . . . . . . . . . . . . . . . . . . . . . . . 8<br />

K-Guard Owner on the<br />

Challenges of Small Business Ownership . . . . . . . . . . . . . 12<br />

The Marketing Agency Behind Some of<br />

KC’s Fastest Growing Small Businesses . . . . . . . . . . . . . . . 14<br />

<strong>Kansas</strong> <strong>City</strong>’s<br />

Outdoor Memory Maker . . . . . . . . . . . . . . . . . . . . . . . . . . 16<br />

Helping <strong>Kansas</strong> <strong>City</strong> Make<br />

Better Insurance Decisions . . . . . . . . . . . . . . . . . . . . . . . . 18<br />

A <strong>Local</strong> Law Firm That<br />

Stands Out from the Crowd . . . . . . . . . . . . . . . . . . . . . . . 20<br />

Enhancing Your Landscape with<br />

European Garden Charm . . . . . . . . . . . . . . . . . . . . . . . . . 22<br />

Making Customer Friendships<br />

While Doing What You Love . . . . . . . . . . . . . . . . . . . . . . . 24<br />

No part of this magazine or its content may be reprinted or reproduced in any way without the<br />

permission of <strong>Blogger</strong><strong>Local</strong>.com. "Sponsored Content" is content that resembles editorial content but<br />

is paid for by an advertiser and intended to promote the advertiser's company, products or services.<br />

In this magazine, Sponsored Content is labeled at both the top and the bottom of such content.<br />

5


A Message from the<br />

Team at <strong>Blogger</strong> <strong>Local</strong><br />

HOWDY KANSAS CITY!<br />

Welcome to the very first issue of <strong>Blogger</strong> <strong>Local</strong>!<br />

While you may recognize our name from your Google<br />

searches for local services in <strong>Kansas</strong> <strong>City</strong> (seriously, we<br />

crush it on Google), print is a new medium for us.<br />

WHY A PRINT MAGAZINE?<br />

<strong>Kansas</strong> <strong>City</strong> has tons of great magazines that support<br />

family, business, fashion and lifestyle, but <strong>Blogger</strong><strong>Local</strong> is<br />

unique in how we feature small, local and family-owned<br />

businesses with a print magazine supported by a podcast,<br />

a web TV show and a high-traffic website.<br />

When given a choice, <strong>Kansas</strong> Citians want to buy from<br />

local companies - from people and companies they know,<br />

like and trust – it’s the <strong>Kansas</strong> <strong>City</strong> way. We’re going to shine<br />

the light on many of the local businesses that power our<br />

local economy and make our city great!<br />

WHAT IS OUR MISSION?<br />

Well, it’s two-fold:<br />

1. Support <strong>Kansas</strong> <strong>City</strong>’s small, local and family-owned<br />

businesses;<br />

2. Cover <strong>Kansas</strong> <strong>City</strong>’s social media scene…because<br />

magazines are cool and all, but let’s face it, the Internet<br />

is where all the action is.<br />

HOW WILL WE DO IT?<br />

It’s all about storytelling. You’re going to hear from<br />

business owners, their personal struggles and successes,<br />

what motivates them, how they give back to our<br />

community, and what food, places and services they really<br />

love in this town.<br />

DO YOU KNOW ANYONE<br />

OR WANT TO CONTRIBUTE?<br />

Do you know any great local businesses that you think we<br />

should cover? Do you know of a local business that could<br />

use a break? Send them our way! Sure, we sell advertising<br />

like everyone else, but we also have plenty of free ways to<br />

collaborate with local businesses. We’re also looking for<br />

guest writers and guest post contributors (agencies take<br />

note!). Let us know!<br />

WANT TO LEARN MORE?<br />

Check out the website for more information and content,<br />

and be sure to listen to the podcast interviews.<br />

<strong>Kansas</strong><strong>City</strong>.<strong>Blogger</strong><strong>Local</strong>.com<br />

7


8


Gary Lezak is KC's most<br />

trusted meteorologist, but<br />

did you know he is also an<br />

accomplished children's<br />

book author and technology<br />

startup entrepreneur?<br />

9


Cover Story • Renaissance Weatherman<br />

As chief-meteorologist at<br />

KSHB-TV, Gary Lezak has long<br />

been a household name in<br />

<strong>Kansas</strong> <strong>City</strong>. More recently, however,<br />

Lezak’s passion for weather and his<br />

entrepreneurial vision have motivated<br />

him to pursue new projects<br />

- projects driven by a desire to make<br />

a larger contribution to the field of<br />

meteorology – and not just in <strong>Kansas</strong><br />

<strong>City</strong>, but around the world.<br />

Specifically, Lezak founded<br />

Weather2020, LLC ten years ago.<br />

The goal of Weather2020 is to share<br />

Lezak’s breakthrough in weather forecasting:<br />

a way to provide advanced<br />

warning of weather events using an<br />

innovative weather forecast method<br />

that has achieved incredible forecasting<br />

accuracy rates over the past<br />

few years for forecasts 200 days into<br />

the future!<br />

Lezak is also a published author,<br />

having released It’s a Sunny Life: An<br />

Adventure Fit for Rain or Shine! in 2016.<br />

<strong>Blogger</strong> <strong>Local</strong> had the opportunity to<br />

catch up with Lezak and learn more<br />

about his journey as an entrepreneur<br />

and how blogging became a foundational<br />

part of Weather2020 and his<br />

career with KSHB-TV. He also shared<br />

news that his 30 years of research<br />

was recently published in a peer-reviewed<br />

scientific journal.<br />

The Path to Meteorology<br />

Lezak was always on the path to<br />

meteorology. His love of the weather<br />

began as early as five years old and<br />

continued throughout his childhood.<br />

“I learned about the upper level<br />

winds of the atmosphere while I<br />

was growing up and kept a weather<br />

calendar,” he tells <strong>Blogger</strong> <strong>Local</strong>. “The<br />

Star Wars Calendar of 1978, I believe it<br />

was the first calendar I began writing<br />

my weather entries.”<br />

After graduating from the University<br />

of Oklahoma in 1985, Lezak began<br />

his television career. Even though<br />

studying and working on meteorology<br />

were things he was interested<br />

in from a very young age, being<br />

on TV came as a surprise to him. It<br />

was never something he thought he<br />

would do, but after a break here and<br />

I learned about the upper level<br />

winds of the atmosphere<br />

while I was growing up and kept<br />

a weather calendar. The Star<br />

Wars Calendar of 1978.<br />

a break there, suddenly he became a<br />

popular weatherman.<br />

“In 1992, I moved on to <strong>Kansas</strong><br />

<strong>City</strong> and I’ve been the Chief Meteorologist<br />

at KSHB-TV since 1999,” he adds.<br />

Passion Drives Discovery<br />

While Lezak’s TV career was thriving, his<br />

love for studying weather was playing<br />

out in other ways. For as long as he can<br />

remember, tracking the weather has<br />

been his passion, and it eventually led<br />

him to make the discovery that would<br />

become the basis of Weather2020.<br />

“Thirty years ago, the 1987-1988<br />

winter, I noticed something incredible<br />

happening in the upper levels of the<br />

atmosphere,” he tells <strong>Blogger</strong> <strong>Local</strong>.<br />

“There was actually ‘organization’ to<br />

the chaos in the atmosphere. So I<br />

started learning about it, studying it,<br />

and 30 years later...we have now developed<br />

a new weather forecasting<br />

method and system.”<br />

That system is the LRC, coined by<br />

weather bloggers of the early 2000s<br />

after his name (Lezak’s Recurring<br />

Cycle). Weather2020 uses cycling<br />

weather patterns to make amazingly<br />

accurate weather forecasts from the<br />

next day to many months into the future.<br />

Their predictions have become<br />

so accurate, in fact, that it’s become<br />

Weather2020’s mission to share this<br />

methodology with the world to help<br />

save lives and mitigate losses from<br />

weather sensitive companies.<br />

Although Weather2020 was founded<br />

nearly a decade ago, Lezak and his<br />

company are ready for growth - and<br />

their recent accurate predictions of<br />

major weather events are making people<br />

and major corporations take notice.<br />

“We just made a weather forecast<br />

of major hurricane, Harvey,” he<br />

says. “The major disaster Harvey was<br />

predicted 55 days before it even had<br />

a cloud, and then we predicted it<br />

would become a major hurricane in<br />

front of a large insurance company<br />

three weeks before it happened.<br />

We had already made high profile<br />

forecasts in the past...So, we’ve been<br />

making these accurate forecasts<br />

for years with our knowledge of the<br />

cycling weather pattern.”<br />

As grateful as Lezak is for his<br />

successful, three-decade television<br />

10


career, he passionately believes he<br />

has something bigger to share with<br />

the world and that passion has driven<br />

his hard work on Weather2020.<br />

“That’s what my entrepreneurial<br />

effort is all about,” he says. “Getting<br />

this technology in the hands of meteorologists<br />

around the world so they<br />

can improve their weather forecasting<br />

for not just the next few days, but<br />

up to 300 days in the future.”<br />

A Sunny Life<br />

In addition to his work at KSHB-TV<br />

and his entrepreneurial endeavors<br />

with Weather2020, Lezak released<br />

a children’s book in the summer of<br />

2016 called It’s A Sunny Life: An Adventure<br />

Fit for Rain or Shine!, which<br />

combines his passion for weather<br />

and his love for dogs.<br />

“I love my dogs and Sunny is now<br />

3 years old. All of the dogs in my life<br />

make appearances in this beautiful<br />

children’s story. I’ve had weather<br />

dogs Windy, Storm, and Breezy before<br />

Sunny, and the book’s about Windy,<br />

Stormy, and Breezy adopting this<br />

dog in...and Sunny becoming part of<br />

the family. Of course, there is a big<br />

weather element to the book.”<br />

Lezak is also a published author,<br />

having released It’s a Sunny<br />

Life: An Adventure Fit for<br />

Rain or Shine! in 2016.<br />

A Love of <strong>Kansas</strong> <strong>City</strong><br />

When Lezak isn’t caught up in his<br />

many professional aspirations, he<br />

loves to be involved in our city. He is<br />

a big supporter of <strong>Kansas</strong> <strong>City</strong> sports<br />

teams. His favorite restaurant is Thai<br />

Orchid, where he regularly orders<br />

their Peanut Butter Chicken.<br />

Lezak also makes his health a priority,<br />

working out regularly with his personal<br />

trainer David Schlossman, owner<br />

of Results Personal Fitness. “He helps<br />

me stay in top condition,” says Lezak.<br />

Lessons in Entrepreneurship<br />

and Blogging<br />

As Lezak works diligently to get his<br />

forecasting methods and systems<br />

out into the world, he has had the<br />

chance to learn a lot about being<br />

an entrepreneur. This biggest lesson,<br />

perhaps, has been the importance<br />

of surrounding yourself with the right<br />

team that can help you take your<br />

idea and transform it into a successful<br />

business.<br />

When it comes to marketing,<br />

Lezak has been pleasantly surprised<br />

by blogging, it’s early start on the<br />

digital landscape, and how it has<br />

continued to be a major way to get<br />

your message out into the world -<br />

even with the rise of social media.<br />

“We started the Action Weather<br />

Blog at KSHB back in 2002 or 2003,<br />

before the social media explosion,”<br />

he says. “Yet blogging has survived to<br />

this day. Blogging thrives if you have<br />

something that you are passionate<br />

about, to blog about, and you connect<br />

with your audience every single day.”<br />

Between the KSHB-TV Action<br />

Weather Blog and the Weather2020<br />

blog, Lezak and his team blog 365 days<br />

a year, sometimes more than once a<br />

day. “My childhood weather calendars<br />

were likely the seeds for blogging,” says<br />

Lezak. He personally does much of the<br />

blogging with help from KSHB-TV Meteorologist<br />

Jeff Penner when he takes<br />

time off. From his blogging success, he<br />

offers advice for beginners and local<br />

businesses hoping to make their mark<br />

in the blogging world — be passionate<br />

about your subject matter, keep connecting<br />

with your audience, and make<br />

sure what you are sharing with your<br />

audience is unique.<br />

“It’s fascinating to see how<br />

blogging has continued to grow...I<br />

think it’s because you get your niche<br />

audience. You get your audience that<br />

loves your topic, that wants to hear<br />

what you have to say...If you have<br />

something that you have to share,<br />

whether it’s some kind of culinary<br />

effort of yours or some kind of other<br />

interest or business, you can start a<br />

blog and be successful at it.”<br />

You can share in Gary’s blogging<br />

experience by reading the Action<br />

Weather Blog at KSHB.com and share<br />

in the comments section on Weather2020.com’s<br />

daily blog posts. The<br />

new weather pattern has just set<br />

up and Gary will share the accurate<br />

forecasts and discussion as we move<br />

through 2019.<br />

11


SPONSORED CONTENT<br />

K-Guard Owner on<br />

the Challenges of Small<br />

Business Ownership<br />

One of <strong>Kansas</strong> <strong>City</strong>’s Highest Rated Gutter Cover<br />

Companies Shares Its Story<br />

Co-owners of K-Guard Heartland,<br />

Travis Burch and Carter<br />

Clond, serve a territory that<br />

spans from St. Louis to Manhattan, KS,<br />

and everything in between - with their<br />

primary market being <strong>Kansas</strong> <strong>City</strong>.<br />

Travis and Carter were bitten by the<br />

entrepreneurial bug after working with<br />

a competitor in the same industry.<br />

K-Guard solves problems for<br />

homeowners by eliminating the dangers<br />

of climbing a ladder for gutter<br />

maintenance, and solving drainage<br />

issues caused by gutters that don’t<br />

evacuate water properly. K-Guard’s<br />

leaf-free gutters are complete systems,<br />

as opposed to a hoods, filters or<br />

screens offered by many competitors.<br />

<strong>Blogger</strong> <strong>Local</strong> talked to Carter and<br />

discussed his path to entrepreneurship,<br />

what he has learned from owning<br />

a business, and what advice he’d like<br />

to offer to other small business owners.<br />

The Perks of<br />

Small Business<br />

For Clond, one of the biggest perks of<br />

running a small business is one that<br />

many entrepreneurs can relate to —<br />

owning your own business isn’t boring!<br />

He isn’t a fan of the day-to-day<br />

monotony of a 9-to-5 job. Running<br />

his own business gives him the<br />

chance to learn new things, keep<br />

busy, and avoid growing bored with<br />

what he does.<br />

“Some days you’re doing stuff<br />

on the sales side, and some days<br />

it’s on the installation side, and<br />

some days it’s in the office,” he says.<br />

“Other days involve working with<br />

insurance or advertising. There are<br />

12 | Sponsored Content


just so many different avenues that<br />

challenge you.”<br />

Running a small business is all<br />

about problem solving. Clond enjoys<br />

connecting with customers and educating<br />

them about the problems that<br />

K-Guard products solve.<br />

Using the Internet<br />

to Drive Consumer<br />

Education<br />

There is no doubt that the Internet<br />

has changed the way consumers<br />

buy products and services. In<br />

Clond’s mind, one of the most notable<br />

changes is how consumers are<br />

able to self-learn about products<br />

online, how they solve the specific<br />

problems they’re facing, and which<br />

brand or service provider can best<br />

meet their needs.<br />

“We’ve found that a lot of people<br />

will call and say, ‘Hey. I’ve already<br />

read your reviews online. I’ve decided<br />

that you’re the company that I want<br />

to go with,’” he says.<br />

“I think it really separates the top<br />

businesses from weaker players because<br />

the top guys are going to stand<br />

out. They’re going to have all sorts of<br />

reviews. You can read them. People<br />

are going to say great things. I think<br />

that people are now more educated<br />

about who they want to work with.”<br />

Making the Leap<br />

For many, taking the leap into small<br />

business ownership feels intimidating<br />

and risky. Clond hopes that more<br />

would-be entrepreneurs will not get<br />

caught up in the fear, but prepare<br />

We’ve found that a<br />

lot of people will call<br />

and say, “Hey. I’ve<br />

already read your<br />

reviews online. I’ve<br />

decided that you’re<br />

the company that I<br />

want to go with,”<br />

off. The business is more profitable<br />

and they’ve been able to delegate responsibility<br />

to focus their time “on” the<br />

business rather than “in” the business.<br />

“I think people watch a show like<br />

Shark Tank and be like, ‘Oh my gosh.<br />

They did $10 million in sales and this<br />

guy’s rich. That must be so easy.’ It’s<br />

not. That person put a lot of time, a<br />

lot of effort. He spent a lot of time<br />

educating himself on how to grow<br />

his business. But the payoff is there,<br />

as long as you’re willing to put in the<br />

hard work.”<br />

Travis’ & Carter’s<br />

KANSAS CITY FAVES<br />

Slaps BBQ<br />

Joe’s KC BBQ<br />

National WWI Museum<br />

Truman Library<br />

Boulevard Brewery<br />

themselves for the inevitable challenges<br />

by focusing on hard work and<br />

looking ahead to the future payoff.<br />

“You’ve got to be prepared to put<br />

in a ton of work, especially in the very<br />

beginning,” he says. “I remember we<br />

walked away from our previous jobs<br />

and my income got cut by 75% of<br />

what I was making before, and working<br />

twice the hours.”<br />

At the time, Clond and Burch<br />

knew they were making an investment<br />

in the future. Three years later, they<br />

are now seeing the hard work pay<br />

Learn more about K-Guard Heartland at<br />

www.kguardheartland.com or call (913) 735-1407<br />

Listen to the full interview!<br />

Listen to Carter on the Small Business<br />

SuperHeroes Podcast, available on<br />

the following link and on iTunes:<br />

www.kansascity.bloggerlocal.com/podcast/<br />

Listen on<br />

iTunes<br />

Sponsored Content |<br />

13


Meet One of <strong>Kansas</strong> <strong>City</strong>’s Leadin<br />

SPONSORED CONTENT<br />

The Marketing Agency<br />

Behind Some of KC’s Fastest<br />

Growing Small Businesses<br />

How a Computer Science Flunky Built a Thriving Digital Agency<br />

and Became a Nationally Recognized Google Marketing Expert.<br />

Phil Singleton is a web designer,<br />

a search engine marketing<br />

expert and an award-winning<br />

author. Since 2005, he has owned<br />

and operated a digital marketing<br />

agency based in Overland Park.<br />

Phil co-wrote a book on Google<br />

search engine optimization called<br />

SEO for Growth: The Ultimate Guide<br />

for Marketers, Web Designers &<br />

Entrepreneurs. The book has been<br />

on the Amazon bestsellers list for<br />

three years in a row and has been<br />

featured on MSNBC, Entrepreneur<br />

and Inc. Magazine. SEO for Growth<br />

was also named by Forbes as the #1<br />

SEO book on its list of “Essential SEO<br />

Books for Every Startup to Read”.<br />

Phil lives in Overland Park with<br />

his wife Vivian and twin sons Ostyn<br />

& Ely, both students at Timber Creek<br />

Elementary. He enjoys fishing, road<br />

tripping, and hanging out in the man<br />

cave with his sons.<br />

In the following Q&A format, Phil<br />

provides insight on his background, his<br />

entrepreneurial journey, and how his<br />

agency helps small businesses grow.<br />

Are you from <strong>Kansas</strong> <strong>City</strong>?<br />

Phil Singleton: I spent a good chunk of<br />

my childhood in <strong>Kansas</strong> <strong>City</strong>. I went to<br />

grade school through 5 th grade at Cure<br />

of Ars, and from 6 th grade through high<br />

school, I lived in Clearwater, Florida.<br />

After living and working abroad for ten<br />

years in Asia, my Taiwanese wife and<br />

I moved back to <strong>Kansas</strong> <strong>City</strong> in 2005,<br />

where my family has its roots. My wife<br />

Vivian really loves <strong>Kansas</strong> <strong>City</strong>.<br />

You run a web design agency, is<br />

that what you studied in college?<br />

Funny story. I have an undergraduate<br />

degree in Finance and an MBA in international<br />

business. I almost flunked out<br />

of computer science in college, which<br />

is ironic because I make a good living<br />

on computers today. I was a true industry<br />

outsider and learned this business<br />

from the outside in, but I think my<br />

background in business and finance is<br />

unique in the web design industry and<br />

has been a big advantage.<br />

How did you get into web design?<br />

Long story short, I learned about search<br />

engine optimization (“SEO”) in the early<br />

2000’s. I was fascinated with how much<br />

power Google had, and has even more<br />

so today, over the consumer purchase<br />

process. At one point in 2005, I convinced<br />

a local business owner to let me<br />

build my first website on barter. His new<br />

website popped up on Google quickly,<br />

generating many new customers and<br />

sales. It was the most professionally<br />

rewarding experience I ever had. At<br />

14<br />

| Sponsored Content


ing Web Design & Online Marketing Companies<br />

that moment, I knew I had a great<br />

business opportunity. Flash forward a<br />

decade and a half later, we now have a<br />

thriving digital agency that has helped<br />

thousands of businesses in <strong>Kansas</strong><br />

<strong>City</strong> and around the country - through<br />

digital marketing services, software<br />

and education - generate substantially<br />

more leads and business online.<br />

What makes you different from<br />

other web designers?<br />

We have a big problem in the web<br />

design industry in that agencies focus<br />

primarily on design and functionality,<br />

but often fall short on marketing strategy<br />

and SEO. So, our industry creates<br />

great looking sites that meet the clients’<br />

technical and creative specs, but<br />

they don’t always have clear messaging<br />

or the other ingredients needed<br />

to show up highly on Google and perform<br />

well on social media. My agency<br />

is different in that we create websites<br />

that are engineered to generate leads<br />

and sales from the ground up, rather<br />

than addressing marketing goals<br />

after a new website is launched. This<br />

is important because websites are the<br />

key to modern marketing. I think our<br />

strategic and consultative approach<br />

to web design is what sets us apart.<br />

Why do you love what you do?<br />

Even though our customer base has<br />

grown nationally, my favorite thing is<br />

working with local businesses right<br />

here in <strong>Kansas</strong> <strong>City</strong>. We have many<br />

Phil’s<br />

KANSAS CITY FAVES<br />

Spin! Pizza<br />

Maggiano’s<br />

Red Door Grill<br />

Arthur Bryants BBQ<br />

McClains Bakery<br />

KCTrends<br />

SEO is a long game<br />

for sure, but for<br />

businesses that<br />

have patience and<br />

commit to it long<br />

term, the payback<br />

can be huge.<br />

long-term local clients and it’s been<br />

amazing to watch them grow into larger<br />

businesses and bigger metro area<br />

employers. I love working-by-side with<br />

local business owners and entrepreneurs,<br />

becoming a part of their team,<br />

and playing an active role in their<br />

growth. There is nothing more satisfying<br />

than earning the trust and respect<br />

of a fellow small business owner.<br />

Any advice for local <strong>Kansas</strong><br />

<strong>City</strong> business owners?<br />

Yes! if you don’t have a strong web<br />

presence, make it a priority now. If not,<br />

you risk companies like mine helping<br />

your competitors use the web to<br />

erode your market share. And please<br />

don’t treat your website like a digital<br />

brochure. Start using it as the central<br />

hub for all of your company’s marketing.<br />

Work on your online reputation,<br />

participate on social media, commit<br />

to a weekly blogging routine, and tie<br />

all this back to your website so your<br />

business can popup on the first page<br />

of Google. Finally, consider investing in<br />

SEO. It can help you get a lot more out<br />

of your marketing dollars. SEO is a long<br />

game for sure, but for businesses that<br />

have patience and commit to it long<br />

term, the payback can be huge.<br />

What do you love about <strong>Kansas</strong> <strong>City</strong>?<br />

So many great things! Nice people,<br />

lower cost of living, vibrant downtown…with<br />

pro baseball, soccer and<br />

football, we have all the benefits of a<br />

big city and still manage to keep our<br />

small-town charm and friendliness.<br />

Learn more about Phil Singleton and <strong>Kansas</strong> <strong>City</strong><br />

Web Design at www.KCWebDesigner.com<br />

or call (913) 735-9105<br />

Listen to Phil’s Podcast<br />

Phil hosts a popular business podcast called<br />

<strong>Local</strong> Business Leaders where he interviews some<br />

of <strong>Kansas</strong> <strong>City</strong>’s most successful entrepreneurs as<br />

well as marketing experts from around the world.<br />

www.kcwebdesigner.com/<br />

local-business-leaders-podcast/<br />

Listen on<br />

iTunes<br />

Sponsored Content |<br />

15


SPONSORED CONTENT<br />

<strong>Kansas</strong> <strong>City</strong>’s Outdoor<br />

Memory Maker<br />

Growing From a Lawn Mowing Service into<br />

KC’s Top Hardscaping & Pool Company<br />

Hinkle Hardscapes builds<br />

pools, outdoor living spaces,<br />

and patios for homeowners<br />

in <strong>Kansas</strong> <strong>City</strong> and the surrounding<br />

areas. They’ve experienced amazing<br />

growth over the last decade<br />

and owner Zach Hinkle spent a few<br />

minutes sharing their story with<br />

us. We talked about how they’ve<br />

navigated a complete change of<br />

strategy, how they’ve adjusted their<br />

marketing, and how they’re serving<br />

families in the metro area.<br />

On Scaling and<br />

Changing Directions<br />

Hinkle first began his journey as an<br />

entrepreneur during the housing<br />

crisis. The company he was working<br />

for was struggling and he knew he<br />

needed to make a change. He decided<br />

to start a lawn mowing and landscaping<br />

business, calling it KC Lawn<br />

and Landscaping. As a new<br />

business, they operated<br />

out of the garage at<br />

Hinkle’s home.<br />

A lot has<br />

changed since then.<br />

They no longer offer<br />

mowing or landscaping<br />

services and they’ve<br />

rebranded to reflect this<br />

change. They’re now Hinkle<br />

Hardscapes, a name that better<br />

reflects the services they provide.<br />

They create complete outdoor<br />

living environments including kitchens,<br />

fireplaces & fire pits, custom<br />

patios and swimming pools.<br />

“I’m passionate about building<br />

these things,” says Hinkle. “We’re<br />

building outdoor living areas for<br />

people and families to enjoy. So,<br />

it’s really a pleasure to be able to<br />

do this for a living and design and<br />

work with families and<br />

listen to what their<br />

priorities are for<br />

their backyard…<br />

and just being able<br />

to put that dream<br />

on paper and then<br />

bring it to life when<br />

we build it.”<br />

On Giving Back in<br />

<strong>Kansas</strong> <strong>City</strong><br />

Hinkle and his team have created<br />

a non-profit called Hinkle Cares as<br />

a way to give back to <strong>Kansas</strong> <strong>City</strong>.<br />

Recently, they held a raffle for a full<br />

backyard makeover, with a value of<br />

$60,000 to benefit a special family<br />

in <strong>Kansas</strong> <strong>City</strong>. The proceeds of the<br />

fundraiser are being used to help<br />

fund their adoption.<br />

“This local family had tried<br />

in-vitro and they had tried a cou-


ple different options to try to have<br />

kids, and they weren’t successful in<br />

doing that, so we raffled off an outdoor<br />

living area and the proceeds<br />

from the raffle went to help them<br />

with the expenses of adopting.”<br />

On Making the Switch<br />

to Digital Marketing<br />

When Hinkle first started his small<br />

business, marketing was much different.<br />

His business began in 2007<br />

and they were mostly using print<br />

advertising with a little bit online<br />

marketing here and there. They<br />

used print advertising services like<br />

Zach Hinkle’s<br />

KANSAS CITY FAVES<br />

HinkleCares.com<br />

(local charity)<br />

Q39 BBQ<br />

Sporting <strong>Kansas</strong> <strong>City</strong><br />

Ixtapa Mexican<br />

When it comes<br />

to starting a<br />

local Kanas <strong>City</strong><br />

business, Hinkle<br />

advises wouldbe<br />

entrepreneurs<br />

to focus on<br />

perfecting their<br />

product or service.<br />

Valpak, Home Mag, and RSVP. As the<br />

world of marketing has changed,<br />

so has their approach to reaching<br />

their ideal customers.<br />

“Now, we’re almost all digital,”<br />

he says. “We do a lot of social<br />

media, Facebook, Instagram, You-<br />

Tube...we also do Google AdWords<br />

and work consistently on our SEO<br />

as well.”<br />

As they focus on building their<br />

reputation in <strong>Kansas</strong> <strong>City</strong> (with<br />

over 100 five-star Google reviews),<br />

they also make consistency across<br />

social media a major priority,<br />

using tools for Facebook to make<br />

sure they are targeting the right<br />

demographic with their content.<br />

They’ve also created educational<br />

resources, like eBooks and buyer<br />

guides, to establish authority in this<br />

space and position the company<br />

as <strong>Kansas</strong> <strong>City</strong>’s go-to resource for<br />

outdoor living projects.<br />

When it comes to starting a<br />

local Kanas <strong>City</strong> business, Hinkle<br />

advises would-be entrepreneurs to<br />

focus on perfecting their product<br />

or service. He also emphasizes the<br />

value of learning how to market in<br />

your particular industry. Above all<br />

else, he says to prepare for your<br />

business to take off — be committed<br />

to deliver on promises to your<br />

customers, and keep working hard<br />

day in and day out.<br />

Learn More about Zach Hinkle and Hinkle<br />

Hardscapes at www.hinklehardscapes.com<br />

or call (816) 741-2035.<br />

Listen to the full interview!<br />

Listen to Zach Hinkle on the Small Business<br />

SuperHeroes Podcast, available on<br />

the following link and on iTunes:<br />

kansascity.bloggerlocal.com/podcast/<br />

Listen on<br />

iTunes<br />

Sponsored Content |<br />

17


SPONSORED CONTENT<br />

Helping <strong>Kansas</strong><br />

<strong>City</strong> Make Better<br />

Insurance Decisions<br />

Learn How Insurance Pros Prepares<br />

Individuals and Small Business Owners<br />

to Make the Best Insurance Decisions<br />

for Their Needs<br />

Chris Goodwin is the owner of<br />

Insurance Pros, an insurance<br />

broker specializing in helping<br />

individuals and small businesses find<br />

the right insurance options to meet<br />

their needs.<br />

Insurance Pros was founded in<br />

1999. A lot has changed for Goodwin, the<br />

insurance industry, and small business<br />

owners over the last two decades. We<br />

had the opportunity to chat with Goodwin<br />

about his business, how the Internet<br />

has affected how he does business, and<br />

what he loves about <strong>Kansas</strong> <strong>City</strong>.<br />

All About Insurance Pros<br />

Goodwin and his team at Insurance<br />

Pros work with three very specific<br />

markets to provide education and<br />

guidance during their search for the<br />

right insurance plan.<br />

First, they work with small businesses<br />

that want to provide their<br />

employees with insurance benefits.<br />

These businesses have between 2<br />

and 25 employees.<br />

“It’s an underserved market that<br />

typically doesn’t get the same level of<br />

attention, so we take a lot of pride in<br />

helping these companies understand<br />

the differences between all of the<br />

products in the group health insurance<br />

market, the dental, and the vision, and<br />

the short-term disability markets for<br />

smaller businesses,” says Goodwin.<br />

Secondly, Insurance Pros works<br />

with individuals that don’t have access<br />

to group health insurance coverage.<br />

“We regularly help our clients<br />

secure plans on HealthCare.gov,<br />

because that’s such a complicated<br />

market,” he explains. “We have<br />

limited our exposure in this area by<br />

really just helping our existing clients,<br />

but we still do have a presence<br />

in this market.”<br />

The last market Goodwin and<br />

his company work with are individuals<br />

who qualify for Medicare or who<br />

are approaching that season of<br />

their life.<br />

“I teach classes all over our area,<br />

which is mainly Johnson county...<br />

teaching people how Medicare works.”<br />

The Internet and the<br />

Insurance Industry<br />

For Goodwin’s team, and really anyone<br />

working in the insurance industry,<br />

the Internet has really changed the<br />

way they do business. While at times<br />

it’s a double-edged sword - over-<br />

Goodwin has<br />

spent a lot of time<br />

promoting his<br />

company in the<br />

area by providing<br />

education to<br />

businesses and<br />

individuals alike.


Health Insurance<br />

Benefits<br />

For Businesses<br />

Supplemental<br />

Medicare Insurance<br />

For Individuals<br />

whelming individuals with information<br />

or lead services - it is also an<br />

incredible source of education.<br />

“When it comes to Medicare,<br />

we can give people rates and other<br />

market intelligence immediately.<br />

Medicare has an incredible site to<br />

help people find the right prescription<br />

drug plans and the right Medicare<br />

Advantage plans for them,” he says.<br />

“When it comes to groups, small<br />

businesses, we’re just able to get<br />

them information quicker through<br />

quote systems that compare the<br />

various companies’ plans on an apples-to-apples<br />

basis.”<br />

Chris Goodwin’s<br />

KANSAS CITY FAVES<br />

Burnt End BBQ<br />

Prosperity Advisors<br />

Harvesters<br />

Meierotto Jewelers<br />

Lakebrink Dental<br />

Marketing Through<br />

Education and<br />

Relationships<br />

As a small business that has been<br />

operating in <strong>Kansas</strong> <strong>City</strong> for nearly<br />

20 years, Goodwin has spent a lot of<br />

time promoting his company in the<br />

area by providing education to businesses<br />

and individuals alike.<br />

“We have regular classes, kind<br />

of in a restaurant environment,” he<br />

explains. “We’ll invite small businesses<br />

to come and learn about employee<br />

benefits, and what’s new in the employee<br />

benefits market.”<br />

Goodwin and his team also offer<br />

Medicare classes to individuals at<br />

YMCAs and other community venues<br />

throughout the <strong>Kansas</strong> <strong>City</strong> area. These<br />

classes not only help provide answers<br />

to the questions people have about<br />

insurance options, but also help Insurance<br />

Pros spread the word about the<br />

services they provide. The company<br />

also relies on Facebook and existing<br />

relationships they have built with<br />

business coaches to connect with new<br />

prospective clients in the area.<br />

What Entrepreneurs<br />

Need to Know<br />

About Insurance<br />

If Goodwin could offer one piece of advice<br />

to entrepreneurs, he would want<br />

them to know that they have options for<br />

insuring themselves and their employees,<br />

and that securing coverage isn’t as<br />

overwhelming as they might think.<br />

“Entrepreneurs should know that<br />

there are quite a few more options in<br />

the group health insurance market than<br />

in the individual market,” he says. “You<br />

can offer a plan in many cases, without<br />

any contribution for employees.”<br />

This means that, as a small business<br />

owner, you can still provide access<br />

to group plans with only a small<br />

amount of administration fees to cover.<br />

“That message isn’t getting to<br />

a lot of smaller businesses because<br />

going through an underwriting<br />

process is a little bit time consuming<br />

and takes more work for the broker<br />

or agent, or whomever you’re using,”<br />

Goodwin explains.<br />

Learn More About Chris Goodwin and the free<br />

classes provided by Insurance Pros at<br />

www.insuranceprosinc.com or call (913) 944-4465.<br />

Listen to the full interview!<br />

Listen to Chris on the Small Business<br />

SuperHeroes Podcast, available on<br />

the following link and on iTunes:<br />

www.kansascity.bloggerlocal.com/podcast/<br />

Listen on<br />

iTunes<br />

Sponsored Content | 19


SPONSORED CONTENT<br />

A <strong>Local</strong> Law Firm<br />

That Stands Out<br />

from the Crowd<br />

How Bautista LeRoy Started & Grew an Award-Winning<br />

Personal Injury Law Firm in <strong>Kansas</strong> <strong>City</strong><br />

Bautista LeRoy, established in<br />

2011, is a boutique law firm in<br />

<strong>Kansas</strong> <strong>City</strong> that handles personal<br />

injury cases such as vehicle<br />

accidents, as well as specific types<br />

of cases involving train accident<br />

injuries or deaths, and nursing home<br />

negligence cases. The firm also<br />

works with cases that involve the<br />

injury or death of someone who was<br />

incarcerated at the time of the incident<br />

or who was interacting with a<br />

law enforcement officer at the time<br />

of the incident.<br />

José M. Bautista and Andrew LeRoy<br />

began their journey as entrepreneurs<br />

in 2011 when they made the decision<br />

to step away from working with larger<br />

firms and start their own, smaller firm.<br />

“It started with one little room<br />

with a couple of Apple computers<br />

and iPhones,” says Bautista.<br />

“We were able to grow the firm to<br />

what it is today, which is four lawyers,<br />

supporting staff members and<br />

a growing practice where we are<br />

litigating cases in various states, often<br />

highly complex civil litigation. We were<br />

able to buy our own office building<br />

here in Midtown KC, which has been<br />

nice milestone for our firm and a great<br />

way to invest back into <strong>Kansas</strong> <strong>City</strong>.”<br />

Old Fashioned<br />

Networking Still Works!<br />

As a plaintiff’s law firm, Bautista LeRoy<br />

relies on consistent networking to<br />

connect them with new cases.<br />

“We truly believe that old-fashioned<br />

networking is really the way<br />

to initially get some good cases,”<br />

says LeRoy. “We enjoy working with<br />

other attorneys on a lot of co-counseling<br />

type of work, with attorneys<br />

throughout Missouri as well as<br />

Illinois, and Arkansas.”<br />

Using network marketing as<br />

heavily as they do doesn’t negate<br />

their need for strong digital marketing.<br />

In fact, the time and money they<br />

have invested into building a website<br />

with high quality, informative<br />

content supports their networking<br />

efforts. It’s the second touch in their<br />

marketing strategy.<br />

“They meet Jose and I, we have<br />

conversation about some cases,<br />

and then we want to make sure that<br />

we have a fair amount of information<br />

of what we talked about on our<br />

20<br />

| Sponsored Content


website, that the other attorneys,<br />

and other potential clients can<br />

access,” says LeRoy. “Then we also<br />

want to make sure that we have a<br />

very easy way for them to reach<br />

us, whether that be via email or via<br />

chat, or a phone call.”<br />

Getting A Digital<br />

Marketing Boost<br />

Like many entrepreneurs, Bautista<br />

LeRoy had limited funds when<br />

they first began their firm. And like<br />

many entrepreneurs, their budget<br />

required them to do things themselves<br />

that most, larger companies<br />

would hire out.<br />

This meant that, from the start,<br />

Bautista built their first website<br />

himself and wrote the content<br />

based on self-guided research<br />

on search engine optimization. Six<br />

months in, however, they knew their<br />

website wasn’t working for them. It<br />

wasn’t drawing attention to their<br />

firm like they had hoped and that’s<br />

when they made the decision to<br />

invest in hiring a local professional<br />

to take over.<br />

“That’s when we approached<br />

our current digital marketing partner,”<br />

says Bautista. “They put it all<br />

together...SEO, content, social media,<br />

reviews, videos and integrated it into<br />

our web presence. They built us a<br />

new website because they had to get<br />

results – and over time, it worked.”<br />

Like many<br />

entrepreneurs,<br />

Bautista LeRoy had<br />

limited funds when<br />

they first began<br />

their firm. And like<br />

many entrepreneurs,<br />

their budget<br />

required them to do<br />

things themselves<br />

that most, larger<br />

companies would<br />

hire out.<br />

Helping Others<br />

Succeed & Giving Back<br />

Knowing how challenging starting<br />

out as a new attorney or firm can be,<br />

Bautista LeRoy made it their mission<br />

to help others succeed. Because they<br />

believe so strongly in the value of<br />

networking, they created the Bautista<br />

LeRoy Entrepreneurial Scholarship.<br />

In addition to covering attendance<br />

of the Missouri Solo & Small Firm<br />

Conference, this scholarship covers<br />

membership in the all the specialty<br />

bars here in <strong>Kansas</strong> <strong>City</strong>.<br />

“When you’re just starting out after<br />

college, or after law school, a $2000 investment<br />

into the local legal bars and<br />

associations, on what you might see<br />

only in terms of social or recreational<br />

value, may not seem appealing to a<br />

young lawyer just starting out,” says<br />

Bautista. “But we believe, especially<br />

in a place like <strong>Kansas</strong> <strong>City</strong>, where the<br />

bars are very tight knit, it is crucial for<br />

the development of your career to get<br />

out and start meeting people in this<br />

profession. We’ve believed in this for a<br />

long time and we know it works.”<br />

Learn More About Jose Bautista and Andrew<br />

LeRoy at www.bautistaleroy.com<br />

or call (816) 221-0382<br />

Listen to the full interview!<br />

Listen to Jose and Andrew on the Small Business<br />

SuperHeroes Podcast, available on<br />

the following link and on iTunes:<br />

www.kansascity.bloggerlocal.com/podcast/<br />

Listen on<br />

iTunes<br />

Jose & Andrew’s<br />

KANSAS CITY FAVES<br />

KCMBA<br />

Asian Bar Association<br />

Café Europa<br />

Underdog Wine Company<br />

Union Hill<br />

Bier Station<br />

KC Bier Co


SPONSORED CONTENT<br />

Enhancing Your<br />

Landscape with European<br />

Garden Charm<br />

High Prairie Landscape Group Specializes in French,<br />

Italian and English Gardens & Landscapes<br />

High Prairie Landscape Group<br />

sets themselves apart in<br />

<strong>Kansas</strong> <strong>City</strong> by doing things<br />

differently. They’ve created their own<br />

hardscape construction process,<br />

known as the Legacy Method, using<br />

elements from both European and<br />

American construction processes.<br />

“The result is something that lasts<br />

for decades as opposed to just a few<br />

years,” says Robyn Schmitz, who spent<br />

a few minutes chatting with <strong>Blogger</strong><br />

<strong>Local</strong> about growing their business<br />

and using digital marketing to spread<br />

the word about what they do.<br />

High Prairie Landscape Group<br />

creates European style gardens and<br />

outdoor living spaces in <strong>Kansas</strong> <strong>City</strong><br />

and the surrounding areas. They<br />

place a high emphasis on craftsmanship<br />

and attention to detail,<br />

which allows them to create outdoor<br />

spaces that last for years to come.<br />

On Always Looking Ahead<br />

Schmitz and the entire team at High<br />

Prairie Landscape Group know the<br />

importance of constantly growing<br />

and learning new things about their<br />

craft. They’ve gone above and beyond,<br />

aspiring to be the first to bring<br />

new ideas and cutting-edge landscaping<br />

to the <strong>Kansas</strong> <strong>City</strong> market.<br />

“We tour the country every year<br />

viewing plant trial gardens, and<br />

that’s cool because we’re able to see<br />

what’s cutting edge and coming up<br />

in the market before other people<br />

even know it exists,” says Schmitz. “We<br />

get it to <strong>Kansas</strong> <strong>City</strong> and start growing<br />

it here before anyone else even<br />

knows that it’s a possibility. Our clients<br />

love that because they’re getting the<br />

latest and greatest, which gives them<br />

more bang for the buck.”<br />

22


Empowering<br />

Home Owners<br />

By Educating Them<br />

In September of<br />

2018, Schmitz’s<br />

first book, “Outdoor<br />

Living: A<br />

Guide to Design,<br />

Construction, and<br />

Budgeting” was<br />

published. Within<br />

the pages of her<br />

book, readers will<br />

learn how to prevent costly mistakes,<br />

select a contractor for their outdoor<br />

project, and create a rough budget.<br />

No other book on the market combines<br />

all three factors into a single<br />

guide. Consumers are able to make<br />

the best decisions for their unique<br />

needs when they’ve been provided<br />

with a clear, transparent guide on<br />

reaching their project goals.<br />

Building a <strong>Local</strong><br />

Business Through<br />

Building Relationships<br />

When Schmitz first began her business<br />

in 2010, they were a small startup<br />

running their business with nothing but<br />

an old jeep. In 2013, they hired their first<br />

full-time employee, and in 2016 her husband<br />

joined the business. Today, they<br />

have 25 highly specialized employees.<br />

They’re the first ever full-service landscaping<br />

company to receive the top<br />

25 Under 25 Businesses in <strong>Kansas</strong> <strong>City</strong><br />

Award and a member of the Helzberg<br />

Entrepreneurial Mentoring Program.<br />

Schmitz attributes a lot of different<br />

factors to their growth. They have<br />

worked hard to set themselves apart<br />

and to establish their reputation as<br />

a contractor who won’t cut corners.<br />

It is building relationships in the local<br />

community that she believes has<br />

helped them create a strong marketing<br />

strategy that continues to generate<br />

leads for their business.<br />

“I think business revolves around<br />

relationships,” she says. “Because of<br />

that, referrals are always going to be<br />

an important part of our marketing.”<br />

In addition to making building<br />

relationships in the local community<br />

their first priority, High Prairie uses<br />

digital marketing to maintain a strong<br />

online presence, allowing them to<br />

diversify their market and reach more<br />

people in the local community.<br />

“Through our marketing partner,<br />

we invest in content marketing and<br />

search engine optimization, as well<br />

as Google pay-per-click advertising.<br />

We’re also creating informational<br />

videos through a local company<br />

called Real Media, and then last and<br />

certainly not least is we’re providing<br />

value to people through free educational<br />

content.”<br />

Lessons Learned<br />

From Entrepreneurship<br />

For Schmitz, being an entrepreneur<br />

and becoming a small business owner<br />

has been a wild ride. She’s learned<br />

Robyn Schmitz’s<br />

KANSAS CITY FAVES<br />

Helzberg Entrepreneurial<br />

Mentoring Program<br />

Stand Down KC<br />

(Charity Event)<br />

Avenue of Life (Charity)<br />

Tom’s Town for cocktails<br />

Char Bar for BBQ<br />

Martin <strong>City</strong> Brewing<br />

Company for pizza<br />

a lot over the years from starting and<br />

growing her business, and these are<br />

the lessons she’d like to pass on to<br />

entrepreneurs who are just beginning<br />

their journey.<br />

“I think first you have to know<br />

yourself well enough to capitalize on<br />

your strengths,” she says. “But the other<br />

side of that equation, is to be humble<br />

enough to know your weaknesses<br />

and outsource those weaknesses.<br />

Whether that’s within your organization<br />

or outside, know what you’re not<br />

good at and fill that void.”<br />

Lastly, Schmitz believes there is<br />

power in being able to say no. She<br />

has learned that, as a small business<br />

owner, you have to be able to remain<br />

faithful to your vision, even when that<br />

means turning away opportunities.<br />

She believes that understanding your<br />

vision and knowing you can’t say yes<br />

to everything is essential to success<br />

as an entrepreneur.<br />

Learn More About Robyn & High Prairie<br />

Landscape Group at www.GoHPLG.com or call<br />

(816) 398-2901, and be sure to check out High<br />

Prairie’s special and promotional offers at:<br />

www.gohplg.com/special-offer/<br />

Listen to the full interview!<br />

Listen to Robyn on the Small Business<br />

SuperHeroes Podcast, available on<br />

the following link and on iTunes:<br />

www.kansascity.bloggerlocal.com/podcast/<br />

high-prairie-landscape-group<br />

Listen on<br />

iTunes<br />

Sponsored Content |<br />

23


SPONSORED CONTENT<br />

Making Customer<br />

Friendships While Doing<br />

What You Love<br />

<strong>Kansas</strong> <strong>City</strong>’s Heating and Cooling<br />

Experts Discuss Growing & Giving Back<br />

For Cates Heating and Cooling,<br />

serving the HVAC needs of<br />

<strong>Kansas</strong> <strong>City</strong> area home and<br />

business owners has always been<br />

a family affair. In 1974, Jim Kiekel<br />

began Cates Heating and Cooling<br />

with a partner. In 1975, Jim bought<br />

full ownership of the company.<br />

Since then, the company has<br />

been offering both residential and<br />

commercial HVAC services here in<br />

<strong>Kansas</strong> <strong>City</strong> and has made a name<br />

for their business by offering quality<br />

services paired with excellent customer<br />

service.<br />

Recently, Jim’s son Jeff Kiekel<br />

shared a little about the company, his<br />

role in their growth, and how they’re<br />

using marketing to reach more customers<br />

in the metro area.<br />

A Love for the Business<br />

Jeff Kiekel began working in his family’s<br />

business in 1975 as a part-time<br />

technician while he was in college.<br />

After graduation, he moved into a<br />

full-time role as a service technician.<br />

Since then, he has acted as a<br />

salesman, as operations manager,<br />

and currently acts as the company’s<br />

President.<br />

Over the years, the industry<br />

has changed and Kiekel has found<br />

a lot of enjoyment in exploring new<br />

technology and watching how these<br />

improvements provide better HVAC<br />

options to <strong>Kansas</strong> Citians. One way he<br />

I think the one thing<br />

I love the most<br />

is the people in<br />

general. Midwest<br />

attitude. Everybody<br />

wants to be<br />

friendly, take care<br />

of themselves and<br />

their neighbors.<br />

has watched the industry change is<br />

through the Internet.<br />

“I think it gives people the opportunity<br />

to look at us and see all of<br />

the reviews we have online, and also<br />

an opportunity to do a little self-research<br />

and find out if we are providing<br />

an item that is related to what<br />

their need is at the time, or what their<br />

future need is going to be.”<br />

Above all, Kiekel enjoys the relationships<br />

he builds in his work.<br />

“Most of all, the friendships we<br />

make with our customers. We try to<br />

treat them as if they’re a family member,”<br />

he shares. “We only hire people<br />

that believe in that same concept,<br />

that it’s not just a single service call, it’s<br />

an investment in them as a customer.”<br />

Investing in the<br />

Community<br />

As a company and a family, the<br />

Cates’ team has made a habit of<br />

investing not only in their customers<br />

but in the city as a whole. They<br />

share a love for <strong>Kansas</strong> <strong>City</strong> and for<br />

24<br />

| Sponsored Content


giving back in ways that match with<br />

their interests and passions. This has<br />

included being involved in the sports<br />

programs at UMKC and supporting<br />

the Cars 4 Heroes program.<br />

“We have worked the last couple<br />

years with Rex Hudler in the Up for<br />

Downs Syndrome Charity,” he says.<br />

“We provided tickets to 200 kids for<br />

the baseball game last year.”<br />

Jeff Kiekel’s<br />

KANSAS CITY FAVES<br />

Cars 4 Heroes (Charity)<br />

Up for Downs Syndrome<br />

(Charity)<br />

Aristocrat Motors<br />

Jack Stack for BBQ<br />

Q39 for BBQ<br />

Don Chilitos for Mexican<br />

Jose Peppers for Mexican<br />

vorite things about KC. He loves <strong>Kansas</strong><br />

<strong>City</strong> BBQ — citing Jack Stack and<br />

Q39 as his favorites — and following<br />

Royal’s baseball games. More than<br />

anything, he loves the people and the<br />

sense of community.<br />

“I think the one thing I love the<br />

most is the people in general. Midwest<br />

attitude,” he says. “Everybody<br />

wants to be friendly, take care of<br />

themselves and their neighbors.”<br />

Building a Strong<br />

Company<br />

There is no hesitation when we ask<br />

Kiekel to offer advice to aspiring and<br />

new business owners — he immediately<br />

says that building a strong<br />

business starts with building the<br />

right team.<br />

“You have to put those people<br />

in a job they can succeed in,” he<br />

says. “Then you have to give them<br />

the ability to make decisions, so that<br />

you can concentrate on growing the<br />

business and they can concentrate<br />

on providing the business message<br />

through work and diligence with<br />

their customers.”<br />

Kiekel has also used a combination<br />

of traditional advertising<br />

and digital marketing to grow the<br />

Kiekel also shared some of his fabusiness<br />

and reach new customers<br />

in the metro area. They’ve invested in<br />

pay-per-click campaigns, blog regularly,<br />

and have consistent TV campaigns<br />

featuring Rex Hudler and Joel<br />

Goldberg testimonials, both of whom<br />

are customers.<br />

“We believe that every home<br />

is different and comfort issues are<br />

unique to that individual customer<br />

or family. Having the ability to sell all<br />

major brands gives our technicians<br />

the ability to customize solutions for<br />

each home, which in the end, creates<br />

happier and more loyal customers.”<br />

Learn More About Cates Heating and Cooling<br />

at catesheatingandcooling.com<br />

or call (913) 888-4470.<br />

Listen to the full interview!<br />

Listen to Jeff on the Small Business<br />

SuperHeroes Podcast, available on<br />

the following link and on iTunes:<br />

www.kansascity.bloggerlocal.com/podcast/<br />

Listen on<br />

iTunes<br />

Sponsored Content | 25


THE MOST ADVANCED LEAF-FREE<br />

GUTTER SYSTEM ON THE MARKET!<br />

Eliminate Gutter Maintenance and Drainage <strong>Issue</strong>s Forever<br />

LIFETIME<br />

CLOG-FREE<br />

WARRAN T Y<br />

Call for 80% Off<br />

Installation Plus<br />

No Payments<br />

until 2020!<br />

Before K-Guard<br />

After K-Guard<br />

Leaf-Free Gutter System<br />

From A Family You Can Trust<br />

<strong>Local</strong>ly Owned & Operated<br />

Free Estimates + Financing Available<br />

913-828-3179<br />

KGuardHeartland.com

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!