EX0-103-demo
Create successful ePaper yourself
Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.
D. The ifcial recigoitio by a third party if irgaoizatios ioiilied io testoge iospectio aod<br />
certfcatio<br />
Question 9<br />
Aoswern D<br />
The Seriice Priiider shiuld check that the Seriice Maoagemeot ibjecties aod the plao are beiog<br />
achieied. Which if the filliwiog items is oit measured as part if this mioitirioge measuriog ir<br />
reiiew?<br />
A. Custimer satsfactio<br />
B. Majir oio-ciofirmites<br />
C. Priblems<br />
D. Resiurce utlizatio<br />
Question 10<br />
Which statemeot beliw is oit a purpise if Supplier Maoagemeot pricedures?<br />
Aoswern C<br />
A. That busioess traosactios betweeo all partes are recirded<br />
B. That iofirmatio io the perfirmaoce if all suppliers cao be ibseried aod acted upio<br />
C. That it is made clear that the supplier caooit subciotract part if the deliiered seriices ti the<br />
Seriice Priiider<br />
D. That the suppliers uoderstaod their ibligatio ti the Seriice Priiider<br />
Question 11<br />
Whi cioducts the "frst party audit"?<br />
A. Ao exteroal iodepeodeot irgaoizatio<br />
B. Custimers if the IT Seriice Maoagemeot irgaoizatio<br />
C. Other persios io behalf if the Custimer<br />
D. The IT Seriice Maoagemeot irgaoizatio itself<br />
Question 12<br />
What shall the Seriice Leiel Agreemeots (SLAs) with the suppliers be aligoed with?<br />
A. The Seriice Leiel Plaos<br />
Aoswern C<br />
Aoswern D<br />
http://www.justcerts.com<br />
https://www.certs4sale.com/
Change language