From the Desk of HR January & February 2019 REVISED
Create successful ePaper yourself
Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.
FROM THE DESK OF <strong>HR</strong><br />
JANUARY & FEBRUARY <strong>2019</strong><br />
TABLE OF CONTENTS<br />
BIRTHDAYS AND ANNIVERSARIES<br />
ACTIVITIES CALENDAR<br />
LA CABANA EVENTS<br />
C<strong>HR</strong>ISTMAS PARTY<br />
SAFETY SECTION<br />
RULES AND REGULATIONS<br />
MEDALLIA MOST MENTIONED<br />
MEMO: VACATION DAYS AND FULL<br />
ATTENDANCE<br />
Message from our General Manager<br />
Team,<br />
As we get going into <strong>2019</strong>, I<br />
would like to thank each<br />
and every one for your<br />
continued contribution and<br />
belief in our purpose <strong>of</strong><br />
“Creating Memorable<br />
Vacations”.<br />
For us to continue<br />
evolving as a successful<br />
team, we must remain<br />
focused on winning every<br />
day by consistently<br />
delivering a peak<br />
performance to our guests,<br />
both internal and external.<br />
We do so by working<br />
toge<strong>the</strong>r on our Common<br />
Goals, letting our Values<br />
guide us and taking<br />
advantage <strong>of</strong> every<br />
opportunity to grow and<br />
self-develop.<br />
We cannot afford to get our<br />
foot <strong>of</strong>f <strong>the</strong> pedal or become<br />
complacent… Complacency<br />
is <strong>the</strong> enemy <strong>of</strong> progress.<br />
I encourage you to remain<br />
passionate, continue<br />
sharing ideas and don’t be<br />
afraid to challenge or<br />
question <strong>the</strong> status quo.<br />
Thank you for being <strong>the</strong><br />
driving force behind La<br />
Cabana’s success!<br />
Equipo,<br />
A medida que avanzamos en<br />
el <strong>2019</strong>, me gustaría<br />
agradecer a todos y cada uno<br />
por su continua<br />
contribución y creencia en<br />
nuestro propósito de "Crear<br />
Vacaciones Inolvidables".<br />
Para que sigamos<br />
evolucionando como un<br />
equipo exitoso, debemos<br />
seguir enfocados en ganar<br />
cada día, entregando<br />
consistentemente un<br />
máximo rendimiento a<br />
nuestros clientes, tanto<br />
internos como externos.<br />
Lo hacemos trabajando<br />
juntos en nuestros Objetivos<br />
Comunes, dejando que<br />
nuestros Valores nos guíen y<br />
aprovechando todas las<br />
oportunidades para crecer y<br />
desarrollarnos<br />
personalmente.<br />
No podemos permitirnos<br />
sacar el pie del pedal o<br />
volvernos conformistas... El<br />
conformismo es el enemigo<br />
del progreso.<br />
Les animo a permanecer<br />
apasionados, a seguir<br />
compartiendo ideas y a no<br />
tener miedo de desafiar o<br />
cuestionar el estado en el<br />
que se encuentra nuestro<br />
negocio.<br />
¡Gracias por ser la fuerza<br />
impulsora detrás del éxito<br />
de La Cabana!<br />
“We Create Memorable Vacations”
BIRTHDAYS AND ANNIVERSARIES<br />
Happy birthday!<br />
Happy anniversary!<br />
Name<br />
Date<br />
Name<br />
Date<br />
Years<br />
Juan Marquez<br />
<strong>January</strong> 1<br />
Godfrida Geerman<br />
<strong>January</strong> 1<br />
5<br />
Juliana Mitchell<br />
<strong>January</strong> 3<br />
Antonio Fawcett<br />
<strong>January</strong> 1<br />
7<br />
Jaqueline Rosel<br />
<strong>January</strong> 4<br />
Adelmo Santiago<br />
<strong>January</strong> 2<br />
23<br />
Gaven Fetalvero<br />
<strong>January</strong> 6<br />
Marlyn de Oliveira<br />
<strong>January</strong> 3<br />
25<br />
Gareth Rosa<br />
<strong>January</strong> 6<br />
Orlando Bolivar<br />
<strong>January</strong> 5<br />
26<br />
Jason Martijn<br />
<strong>January</strong> 7<br />
Cornelis Klaassen<br />
<strong>January</strong> 6<br />
3<br />
Walter Kelly<br />
<strong>January</strong> 12<br />
Antonio Semeleer<br />
<strong>January</strong> 14<br />
18<br />
Miguel Martinez<br />
<strong>January</strong> 13<br />
Emmanuel Diaz<br />
<strong>January</strong> 16<br />
23<br />
Ninfa Jaranilla<br />
<strong>January</strong> 13<br />
Rudolf Dirksz<br />
<strong>January</strong> 16<br />
21<br />
Dieu—Seul Britus<br />
Minerva Hayes<br />
<strong>January</strong> 13<br />
<strong>January</strong> 13<br />
Erwin Donata<br />
Diahaira Vrolijk<br />
<strong>January</strong> 16<br />
<strong>January</strong> 16<br />
21<br />
17<br />
Dorothy de Graf<br />
<strong>January</strong> 16<br />
Raymond Koolman<br />
<strong>January</strong> 16<br />
7<br />
Miguel Rasmijn<br />
<strong>January</strong> 16<br />
Billy Maxi<br />
<strong>January</strong> 16<br />
5<br />
Joe Najjar<br />
<strong>January</strong> 18<br />
Apolinar Guerrero<br />
<strong>January</strong> 16<br />
3<br />
Maisy Joy Murray<br />
<strong>January</strong> 18<br />
Walter Kelly<br />
<strong>January</strong> 18<br />
26<br />
Milene Sanchez<br />
<strong>January</strong> 21<br />
Margarita Hirschfeld<br />
<strong>January</strong> 19<br />
12<br />
Richarxy Lont<br />
<strong>January</strong> 23<br />
Larissa Solognier<br />
<strong>January</strong> 20<br />
2<br />
Jeanette Brooks<br />
<strong>January</strong> 24<br />
Pierre Kock<br />
<strong>January</strong> 23<br />
11<br />
Naisa Nurse<br />
Magdala Civil<br />
<strong>January</strong> 24<br />
<strong>January</strong> 26<br />
Maria Rosario<br />
Sansarick Milrose<br />
<strong>January</strong> 24<br />
<strong>January</strong> 24<br />
12<br />
12<br />
Reymond Hoek<br />
<strong>January</strong> 26<br />
Rufina Orman<br />
<strong>January</strong> 28<br />
17<br />
Ursulita Mitchell<br />
<strong>January</strong> 27<br />
Maria Geerman<br />
<strong>January</strong> 28<br />
Xiomara Yarzagaray<br />
<strong>January</strong> 30<br />
Ingrid Bremer<br />
<strong>January</strong> 31<br />
Igmar Franken<br />
<strong>January</strong> 31<br />
La Cabana Beach Resort and Casino
BIRTHDAYS AND ANNIVERSARIES<br />
Happy birthday!<br />
Happy anniversary!<br />
Name<br />
Luz Mery Galviz<br />
Date<br />
<strong>February</strong> 1<br />
Name<br />
Daniel Aguirre<br />
Date<br />
<strong>February</strong> 1<br />
3<br />
Years<br />
Bladimir Moreno<br />
<strong>February</strong> 2<br />
Marie Diogene<br />
<strong>February</strong> 1<br />
18<br />
Nicolasa Ventura<br />
<strong>February</strong> 5<br />
Luz Mery Galviz<br />
<strong>February</strong> 1<br />
18<br />
Serge Louis<br />
Christopher Carolina<br />
<strong>February</strong> 8<br />
<strong>February</strong> 9<br />
Jandor L<strong>amp</strong>e<br />
Gregorio Milton<br />
<strong>February</strong> 1<br />
<strong>February</strong> 1<br />
8<br />
4<br />
Gigi Jaranilla<br />
Hansel Pineda<br />
<strong>February</strong> 13<br />
<strong>February</strong> 13<br />
Jason Martijn<br />
Fanger Guzman<br />
<strong>February</strong> 2<br />
<strong>February</strong> 3<br />
4<br />
5<br />
Eleucadia Croes<br />
<strong>February</strong> 14<br />
Dominico Thiel<br />
<strong>February</strong> 10<br />
2<br />
Johanna Alvarez<br />
<strong>February</strong> 15<br />
Bazile Baptistin<br />
<strong>February</strong> 12<br />
23<br />
Rudolf Dirksz<br />
Lourdes Geerman<br />
<strong>February</strong> 15<br />
<strong>February</strong> 17<br />
Micherlande Prophete<br />
<strong>February</strong> 16<br />
Isidro Valdez <strong>February</strong> 18<br />
5<br />
8<br />
Cielo Orozco<br />
Judith Polynice<br />
<strong>February</strong> 18<br />
<strong>February</strong> 19<br />
Mariana Aguirre<br />
Teodora Torres<br />
<strong>February</strong> 20<br />
<strong>February</strong> 20<br />
2<br />
2<br />
Sudi Guda<br />
Desiree Henriquez<br />
<strong>February</strong> 20<br />
<strong>February</strong> 20<br />
Franklyn Palmer <strong>February</strong> 26<br />
23<br />
Stephanie Maduro<br />
<strong>February</strong> 20<br />
Rocio Velasquez<br />
<strong>February</strong> 20<br />
Cornelis Klaassen<br />
<strong>February</strong> 21<br />
Adriana Tromp<br />
<strong>February</strong> 22<br />
David de Cuba<br />
<strong>February</strong> 24<br />
Jhonier Castro<br />
<strong>February</strong> 27
ACTIVITIES CALENDAR<br />
<strong>January</strong> <strong>2019</strong><br />
1 Mon Tue Wed Thu Fri Sat<br />
1 New Year 2 3 4 5<br />
6 7 8 9<br />
<strong>HR</strong>/Gm Associates<br />
Meeting<br />
9:30am-10:30 am<br />
Boardroom<br />
10 11 12<br />
13 14<br />
BOD Meeting<br />
8am-5pm<br />
15<br />
BOD Meeting<br />
8am-5pm<br />
16<br />
Drugs policy<br />
Presentation<br />
(Management Team)<br />
2:00pm – 3:00pm<br />
Conference Room<br />
17 18 19<br />
20 21<br />
Drugs policy<br />
Presentation<br />
9am-10am<br />
22<br />
Drugs policy<br />
Presentation<br />
3pm-4pm<br />
23<br />
8-9am<br />
Green Health &<br />
Safety Committee<br />
Drugs policy<br />
Presentation<br />
24 25<br />
Dia di Betico<br />
26<br />
27 28 29<br />
HHH<br />
9am—12pm<br />
Motivating Teams<br />
12 pm - 1pm<br />
30<br />
Orientation Day<br />
9am—5pm<br />
31<br />
Association<br />
Governance<br />
1:30pm-2:30pm<br />
Personal Branding<br />
3pm—4pm<br />
La Cabana Beach Resort and Casino
ACTIVITIES CALENDAR<br />
<strong>February</strong> <strong>2019</strong><br />
Sun Mon Tue Wed Thu Fri Sat<br />
1 2<br />
3 4<br />
<strong>HR</strong>/GM Associates<br />
Meeting<br />
Boardroom<br />
3pm—4pm<br />
HAZCOM<br />
Conference Room<br />
8:30am—9:30am<br />
5<br />
HAZCOM<br />
Conference Room<br />
3:00pm—4:00pm<br />
6<br />
Q1 AGM—<br />
Appreciation Day<br />
& Roll out New<br />
Values<br />
2pm—4pm<br />
7<br />
HAZCOM<br />
Conference Room<br />
12:00pm - 1:00pm<br />
8 9<br />
Queen Election<br />
4pm—5:30pm<br />
10 11 12<br />
Orientation Day<br />
Boardroom<br />
9am - 5pm<br />
13<br />
Hospitality Happens<br />
Here<br />
Board Room<br />
9am - 12pm<br />
Snuffel Stage<br />
Colegio San Agustin<br />
14 15 16<br />
17 18 19 20 21 22 23<br />
24 25<br />
Bloodborne<br />
Pathogens<br />
Conference Room<br />
8:30am - 9:30am<br />
26<br />
Bloodborne<br />
Pathogens<br />
Conference Room<br />
3:00pm - 4:00pm<br />
27<br />
Bloodborne<br />
Pathogens<br />
Conference Room<br />
1:00pm - 2:00pm<br />
28
SINTERKLAAS PARTY<br />
December was a month full <strong>of</strong><br />
celebrations at La Cabana Beach<br />
Resort and Casino. On <strong>the</strong> 4th <strong>of</strong><br />
December we celebrated<br />
Sinterklaas. Associates brought<br />
<strong>the</strong>ir kids to see Sinterklaas and<br />
receive presents!<br />
MAGGY’S ON PROPERTY<br />
This December we once more had<br />
<strong>the</strong> pleasure to have Maggy’s here<br />
on property. There were lots <strong>of</strong><br />
nice perfumes to choose from for<br />
our associates<br />
C<strong>HR</strong>ISTMAS RAFFLE<br />
The Christmas raffle took place in<br />
our Chit Chat Cafe. There were<br />
over a 100 prizes and every<br />
associate participated.<br />
Congratulations to everyone who<br />
won a prize!<br />
HOLIDAY SURPRISE<br />
To show how much La Cabana<br />
appreciates everything <strong>the</strong><br />
associates do daily, <strong>the</strong>y received<br />
a holiday surprise! Management<br />
personally handed out hams as a<br />
thank you to everyone.
LA CABANA’S ANNUAL C<strong>HR</strong>ISTMAS PARTY<br />
On December 11, 2018 , La Cabana celebrated <strong>the</strong> annual Christmas party at <strong>the</strong><br />
Renaissance Convention Center. The night started <strong>of</strong>f with a lovely dinner and after, <strong>the</strong><br />
winners <strong>of</strong> <strong>the</strong> Associate/Supervisor/Manager and Team <strong>of</strong> <strong>the</strong> year were announced.<br />
Congratulations to <strong>the</strong> winners <strong>of</strong> 2018!<br />
Igmar Franken<br />
Manager <strong>of</strong> <strong>the</strong> Year 2018<br />
Jeanette Brooks<br />
Supervisor <strong>of</strong> <strong>the</strong><br />
Year 2018<br />
Rufina Orman<br />
Associate <strong>of</strong> <strong>the</strong> Year<br />
2018<br />
Micherlande Prophete<br />
Runner Up Associate <strong>of</strong><br />
<strong>the</strong> Year 2018<br />
Team <strong>of</strong> <strong>the</strong> Year 2018
LA CABANA’S ANNUAL C<strong>HR</strong>ISTMAS PARTY
LA CABANA’S ANNUAL C<strong>HR</strong>ISTMAS PARTY
LA CABANA’S ANNUAL C<strong>HR</strong>ISTMAS PARTY
SAFETY: PROPER LIFTING TECHNIQUE<br />
Every one <strong>of</strong> us sometimes comes across a situation where <strong>the</strong>y have to lift something.<br />
To avoid back pain or injuries it is important to use <strong>the</strong> right lifting technique.<br />
Follow <strong>the</strong> following steps:<br />
• Keep a wide base <strong>of</strong> support. Your feet should be shoulder-width apart, with<br />
one foot slightly ahead <strong>of</strong> <strong>the</strong> o<strong>the</strong>r<br />
• Squat down, bending at <strong>the</strong> hips and knees only. If needed, put one knee to <strong>the</strong><br />
floor and your o<strong>the</strong>r knee in front <strong>of</strong> you, bent at a right angle (half kneeling).<br />
• Keep good posture. Look straight ahead, and keep your back straight, your chest<br />
out, and your shoulders back. This helps keep your upper back straight while having<br />
a slight arch in your lower back.<br />
• Slowly lift by straightening your hips and knees (not your back). Keep your back<br />
straight, and don't twist as you lift.<br />
• Hold <strong>the</strong> load as close to your body as possible, at <strong>the</strong> level <strong>of</strong> your belly button.<br />
• Use your feet to change direction, taking small steps.<br />
• Lead with your hips as you change direction. Keep your shoulders in line with<br />
your hips as you move.<br />
Set down your load carefully, squatting with <strong>the</strong> knees and hips only.
RULES AND REGULATIONS<br />
Article 4: Absence and Tardiness<br />
The importance <strong>of</strong> punctuality cannot be over-emphasized. Arriving late for work<br />
may create serious problems for your supervisor, fellow associates and in some<br />
cases, it affects <strong>the</strong> guest’s total vacation experience. Fur<strong>the</strong>r implications <strong>of</strong><br />
your tardiness could include lost revenue and strained relationships among<br />
associates. Lateness is not only unpr<strong>of</strong>essional; it is also inconsiderate.<br />
It is your responsibility to report on time for your scheduled shift. If for some<br />
extraordinary reason, you are going to be late for your scheduled shift, you must<br />
call your supervisor as soon as possible, in any case prior to <strong>the</strong> start <strong>of</strong> your<br />
scheduled shift and explain <strong>the</strong> reason and give <strong>the</strong> expected time <strong>of</strong> your<br />
arrival. Should you be unable to reach your supervisor or manager, you need to<br />
contact <strong>the</strong> Human Resources Department or, after hours, <strong>the</strong><br />
manager on duty, security shift leader on duty or leave a message with <strong>the</strong><br />
telephone operator. You should report directly to your immediate supervisor or<br />
manager regarding absences and tardiness. It is prohibited to have ano<strong>the</strong>r<br />
associate and/or relatives pass on information concerning absence or tardiness.<br />
Fur<strong>the</strong>rmore, it is not allowed to begin work early in order to leave early or<br />
remain after working hours to make up for late arrival without prior<br />
approval.
MEDALLIA MOST MENTIONED<br />
The most mentioned associate for December<br />
is Lucienne Tromp with 28 mentions!<br />
Our guests say:<br />
“We would like to point out Lucy, she is a<br />
great employee for your business. She is a<br />
great server, very honest and lots <strong>of</strong> fun to be<br />
around.’<br />
Gigi Jaranilla is <strong>the</strong> second most mentioned<br />
associate for December with 17 mentions!<br />
Our guests say:<br />
‘Gigi performed her duties in such a pr<strong>of</strong>essional<br />
manner. She possesses <strong>the</strong> working<br />
knowledge to perform her duties .”<br />
Nixon Castillo and John Lopez share <strong>the</strong> third place <strong>of</strong> most mentioned<br />
associate for December with each 10 mentions!<br />
Our guests say:<br />
‘Nixon who calls bingo remembers us from year to year. He is always smiling.’<br />
‘John was great! He helped us get a rental car and book excursions. We refer to him<br />
as our ‘best friend’ now :-) !
MEMO: VACATIONS AND FULL ATTENDANCE<br />
It is <strong>of</strong> utmost importance that vacations are carefully planned, scheduled and taken each year. As a reminder<br />
and to protect <strong>the</strong> assets <strong>of</strong> our company and still satisfy all our associates, we wish to remind you<br />
<strong>of</strong> <strong>the</strong> following:<br />
Every year a maximum <strong>of</strong> 7 days can be accrued for <strong>the</strong> following year.<br />
Vacation days accrued from <strong>the</strong> year before can be taken any time with approval.<br />
For vacation days that are not earned yet and are scheduled before April 30 th <strong>of</strong> that current year, only<br />
a total <strong>of</strong> 10 vacation days (1 quincena) can be taken after approval.<br />
For vacation days scheduled after April 30 th <strong>of</strong> that current year, <strong>the</strong> complete balance for that year can<br />
be taken in advance after approval.<br />
Ex<strong>amp</strong>le: John Smith<br />
Vacation accrual carried over 7 Days from: 1/1/18 To: 12/31/18<br />
Vacation days not yet earned 16 Days from: 1/1/19 To: 12/31/19<br />
Balance 23<br />
Table 1: overview vacation days, John Smith<br />
If John Smith requests vacation before April 30 th , <strong>2019</strong>:<br />
John gets approval for <strong>the</strong> following: 7 days <strong>of</strong> 2018 and a maximum <strong>of</strong> only 10 days (1 quincena) <strong>of</strong><br />
which not all have been earned yet for <strong>2019</strong>. That is a total <strong>of</strong> 17 vacation days that John can take<br />
before April 30 th , <strong>2019</strong>.<br />
If John Smith requests vacation after April 30 th , <strong>2019</strong><br />
John gets approval for <strong>the</strong> following: 7 days <strong>of</strong> 2018 up to <strong>the</strong> maximum <strong>of</strong> all 16 vacation days <strong>of</strong> <strong>2019</strong><br />
(that is not completely earned yet). That is a total <strong>of</strong> 23 vacation days that John can take after April<br />
30 th , <strong>2019</strong>.<br />
Full attendance: All full Attendance not taken in 2018 will expire per April 30, <strong>2019</strong>.<br />
Please be reminded that Leave Request Forms must be completed, approved by Department Head and<br />
turned in at <strong>the</strong> Human Resources Department at least 2 weeks prior vacation starting date for processing.<br />
Only in case <strong>of</strong> extreme emergency and with proper justification, late turned in Leave Request<br />
Form can be accepted by Payroll Department with <strong>HR</strong> date st<strong>amp</strong> and initialed by Human Resources Representatives<br />
indicating leaves pending to be processed. All Leave Request Forms NEED to be approved,<br />
date st<strong>amp</strong>ed and initialized by Human Resources before it gets to payroll.
PROMOTIONS<br />
Sandra C<strong>amp</strong>os<br />
Human Resources Manager<br />
Adriana Danje<br />
Chef de Partie<br />
Janet Reid<br />
Front Office Shift Leader<br />
Nixon Castillo<br />
Activities Supervisor<br />
Amaris Werleman<br />
Internal Audit or<br />
Sudi Guda<br />
Jr. Talent Manager<br />
Robert David Maduro<br />
Credit Agent<br />
Congratulations<br />
on your promotions!
Change language