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Prac Playbook Edition 8

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3) MONITOR YOUR EMAIL RULES 4) EDUCATE YOUR CLIENTS<br />

If a hacker gets into your email or your client’s, they can set up<br />

rules to intercept communications and hide any unusual activity.<br />

For example they might set up a rule to intercept any emails<br />

containing account details, automatically delete them from your<br />

inbox and forward it to their own. Check your rules regularly!<br />

Make sure your clients are aware of the dangers of phishing and<br />

review all of the above with them as well. It's important that they<br />

understand the risks and are just as vigilant. Clearly set<br />

expectations with them at the beginning of the transaction so<br />

that they know your standard procedure for communication.<br />

Include a disclaimer in your communications that<br />

emphasise these points as well.<br />

CAUTION on money transfers:<br />

We have reports that scammers are attempting to jijack<br />

emails with bank account details so they can substitute their<br />

own account number. As a result DO NOT deposit money to<br />

an account nominated by us without verifying the account<br />

number by phone.<br />

We will not use bank account details supplied by you without<br />

verification by phone.<br />

According to recent stats from the ACCC, up to 50% of data<br />

breaches are caused by phishing attacks. Don't let your business<br />

be the next victim.<br />

If you're looking for secure e-conveyancing solutions, get in touch with us at sales@infotrack.com.au to find out how we can help.<br />

E d i t i o n 0 8 | 3

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