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One of the first questions<br />
migrants ask in the camps is if<br />
there is Wi-Fi access and where “they can charge their phones.<br />
“<br />
Amira Almakzomy, project<br />
assistant for IOM, explains<br />
why TSF’s connection is so<br />
important not only for migrants<br />
and refugees but also for<br />
humanitarian actors working<br />
on the ground.<br />
Internet is pertinent in data<br />
collection which is essential for<br />
“humanitarian organisations.<br />
“<br />
“One of the first questions migrants ask in the<br />
camps is if there is Wi-Fi access and where they can<br />
charge their phones.” Says Amira Almakzomy, project<br />
assistant for IOM in Bosnia.”Moreover, internet is their<br />
gateway to information, and to a range of services<br />
like the asylum procedures, as well as connection<br />
with the responsible person for the assisted<br />
voluntary return and reintegration (AVRR).” She<br />
continues.<br />
She then explains how Télécoms Sans Frontières (TSF)’s connection<br />
helps not only migrants and refugees, but also humanitarian<br />
organisations, like in the transit centres of Bihać and Velika Kladusa,<br />
two towns about 50 km away and near the border with Croatia.<br />
“Internet is also pertinent in data collection which is essential for<br />
humanitarian organisations. For instance, we collect information<br />
with online surveys on the beneficiaries’ satisfaction with regards<br />
to assistance given. In addition, social media is a great source of<br />
information for communities, and it is a useful way to get in touch<br />
with other aid agencies and hold them to account.”<br />
TSF <strong>Annual</strong> <strong>Report</strong> <strong>2018</strong> / 19
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