Nilfisk - Catalogue - Grey Line - 2019 (EN)
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<strong>Nilfisk</strong><br />
Service Solutions<br />
STANDARD<br />
Service Solutions Standard – Professional maintenance<br />
Your contract encompasses two yearly maintenance visits and 48 hours response time.<br />
Breakdown visits and spare parts are billed separately.<br />
<strong>Nilfisk</strong><br />
Service Solutions<br />
PLUS<br />
Service Solutions Plus – Optimised performance<br />
With the Plus solution you have a firm grip on your maintenance and repair costs<br />
while knowing that your performance is never compromised, only optimised.<br />
<strong>Nilfisk</strong><br />
Service Solutions<br />
PREMIUM<br />
Service Solutions Premium – Maximised uptime<br />
If uptime is your absolute top priority and key concern, Service Solutions Premium is<br />
the best choice. A quarterly maintenance visit is included, and there are no sudden<br />
financial surprises.<br />
<strong>Nilfisk</strong> Service Solutions – a billing model for every need<br />
Based on our customers’ feedback we present three<br />
different <strong>Nilfisk</strong> Service Solutions to you. Each solution<br />
consists of a carefully selected set of features, fit to match<br />
specific needs - and made for you and your business to<br />
benefit from.<br />
You can choose between different billing models. Please<br />
ask our sales or service team for more detail, and do not<br />
hesitate to contact us if you have any special requirements.<br />
CONTRACT COMPON<strong>EN</strong>TS STANDARD PLUS PREMIUM<br />
Labour & travel costs Yes Yes Yes<br />
Extended warranty Yes Yes Yes<br />
Service report at all visits Yes Yes Yes<br />
Yearly maintenance visits 2 2 4<br />
Response time 48h 48h 24h<br />
Spare parts X Yes Yes<br />
Breakdown coverage X Yes Yes<br />
Consumables X X Yes<br />
Misuse and abuse insurance X X Yes<br />
Loan machine X X Yes<br />
Weekend coverage X X Yes<br />
The conditions and specifics of each element included in <strong>Nilfisk</strong> Service Solutions may be subject to local change.<br />
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