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Importance of Document Management System with Alfresco for Banking Sector

Alfresco content management can assist the banking industry to establish the document management system for bringing automation and convenience for customers.

Alfresco content management can assist the banking industry to establish the document management system for bringing automation and convenience for customers.

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<strong>Alfresco</strong> content management not only brings automation and enhances convenience in<br />

the banking sector but also reduces paperwork and streamlines the processes.<br />

Banks and financial services can readily address the following objectives <strong>with</strong> the help<br />

<strong>of</strong> <strong>Alfresco</strong> services.<br />

• Follow document retention policy<br />

• Eliminate paperwork<br />

• Removes inconsistency in documents<br />

• Provide more security<br />

• Bring automation while removing the legacy system<br />

• Assist employee <strong>of</strong> the BFSI sector in streamlining the process<br />

Related blog: Advantages <strong>of</strong> the <strong>Document</strong> <strong>Management</strong> <strong>System</strong> <strong>for</strong> <strong>Banking</strong><br />

<strong>Sector</strong><br />

Major Benefits <strong>of</strong> Bank <strong>Document</strong> <strong>Management</strong> <strong>System</strong><br />

Apart from removing the bottlenecks <strong>of</strong> the BFSI sector, an <strong>Alfresco</strong>-based bank<br />

document management system <strong>of</strong>fers many business benefits including<br />

Improved customer service<br />

Customer services play a vital role in ensuring the success <strong>of</strong> every industry segment,<br />

and the banking sector is no exception. It is <strong>of</strong> utmost important to enhance the trust<br />

factor <strong>for</strong> the banks and financial institutions. The <strong>Alfresco</strong>-based document<br />

management solutions can assist the banks to address the customer’s wishes and<br />

enable them to resolve queries or handle the request as quickly as possible.<br />

For example, an individual wants to open an account. Your bank’s representative can<br />

readily find the in<strong>for</strong>mation about different types <strong>of</strong> account, interest rates, and other<br />

necessary in<strong>for</strong>mation in just a few moments thanks to a document management<br />

system. In a way, it is possible to provide better customer services and the bank can get<br />

loyal customers.<br />

Compliance<br />

The banking sector is one <strong>of</strong> the highly regularized sectors. What’s more, these rules<br />

and regulations keep on changing every time that keeps the bankers on their toes. The<br />

central bank or authorities can also take corrective measures against the banks in the<br />

case <strong>of</strong> non-compliance <strong>of</strong> regulations. There, the document management system can<br />

lend a helping hand. It <strong>of</strong>fers safe and auditable access to critical and confidential data<br />

to meet compliance-related needs.<br />

Reduced time<br />

Enterprise content management can arrange the data in an orderly manner. Banks and<br />

insurance enterprises can utilize it to reduce time <strong>of</strong> transaction and save money by<br />

avoiding unnecessary spending on papers and printing. Also, the DMS (<strong>Document</strong><br />

<strong>Management</strong> <strong>System</strong>) can make the searching process quick and effective.<br />

Call: India +91 992 514 4200, USA +1 (732) 927-5544;<br />

Email: sales@contcentric.com

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