JIRA_L2_(WD)
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Ticketing tool : JIRA
From the 04-15-2019, all Workday requests will be logged in our new
ticketing tool : JIRA.
‣ It will allow you to keep track of your requests easily and stay updated on
ticket progress and approvals through automated notifications.
‣ The previous tool Zoho – Service Desk Plus will no longer be in use to create
tickets. You will be able to follow your exiting tickets and It will definitely be
closed once all tickets have been resolved or copied into JIRA
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