GN028 Ski

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IntroductionA popular package holiday during the winter months is, of course, a skiing or snowboarding holiday.The ski season usually starts mid to late December and runs through to about April time. This variesslightly from resort to resort, depending on their weather conditions, snow records and the location.There is no question that to book a ski or snowboarding holiday is far more involved than a standardbeach holiday in the Mediterranean. This is even more the case if your customer is already a regularskier and you have little or no experience yourself.Winter sports holidays are available to mountain resorts in European countries, such as France,Italy, Austria and Switzerland. North American destinations in the USA and Canada are also popular.Packages can include hotel, self-catering or chalet accommodation.This guide will take you through all aspects of booking a wintersports holiday and provide you with tipsand advice to ensure that you can go that ‘extra downhill mile’ with your customer!2Learn Ski© Learn Travel Ltd
ContentsSki terminology 4Identifying the customer’s needs 7Wintersports destinations 8Travel 9Transfers 11The height of resorts 12Types of resort 14Choosing a resort 16Accommodation 18Après-ski 20Different wintersports customers 21Wintersports operators 22Ski runs 24Snowboarding 26Costing a wintersports holiday 29Ski equipment and clothing 38Review 41Summary 44Answers 45Learn Ski 3© Learn Travel Ltd
Page 1: LearnSki
Page 5 and 6: Heli-skiing:A holiday arrangement w
Page 7 and 8: Identifying the Customer’s NeedsL
Page 9 and 10: TravelThere are three ways of trave
Page 11 and 12: TransfersThe majority of people tra
Page 13 and 14: Exercise 4Identify which of these r
Page 15 and 16: Exercise 5Identify three resorts fr
Page 17 and 18: Exercise 6Match the ski resort with
Page 19 and 20: Exercise 7Using a range of ski broc
Page 21 and 22: Different Wintersports CustomersWin
Page 23 and 24: Kitzbühel2493-6585 ftThe world fam
Page 25 and 26: Ski Run ExtractsLearn Ski 25© Lear
Page 27 and 28: Exercise 9Using a range of ski broc
Page 29 and 30: Costing a Wintersports HolidayWe wi
Page 31 and 32: Hotel Ducs de SavoieCourchevalThis
Page 33 and 34: Whistler/BlackcombSnow Range 2140-7
Page 35 and 36: Exercise 13Using the brochure extra
Page 37 and 38: Hotel SteinerCODEKITZBUHELWH7516STE
Page 39 and 40: You should advise your customers wh
Page 41 and 42: Congratulations!You have now comple
Page 43 and 44: 13. What colours are normally used
Page 45 and 46: Learn SkiAnswers
Page 47 and 48: Exercise 4Identify which of these r
Page 49 and 50: Exercise 10Transports people up the
Page 51 and 52: Exercise 121. Price the following h
Page 53 and 54:
Exercise 14Check suitable answersRe
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GN028 Ski

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