Gloster Tech Specs 2020

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WARRANTY DOMESTIC 5 YEARS DOMESTIC 5 YEARS DOMESTIC 3 YEARS DOMESTIC 2 YEARS DOMESTIC 2 YEARS DOMESTIC 2 YEARS DOMESTIC 2 YEARS DOMESTIC 1 YEAR CONTRACT 5 YEARS CONTRACT 3 YEARS CONTRACT 3 YEARS CONTRACT 2 YEARS CONTRACT 2 YEARS CONTRACT 2 YEARS CONTRACT 2 YEARS CONTRACT 1 YEAR ALUMINIUM TEAK STAINLESS STEEL WICKER WATER RESISTANT FABRIC CUSHIONS STRAP ROPE SLING CERAMIC GLAZE GLASS LED LIGHTS ACRYLIC FABRIC CUSHIONS SCATTER CUSHIONS 180 Y Y - Y Y - - Y ACCESSORIES Y Y - - - - - - AMBIENT Y Y Y - - Y Y - ARBOR - Y - - - - - - ARCHI - Y - - Y - - Y ATMOSPHERE Y Y - - - - - Y BAY Y Y - Y Y - - Y BELLS Y Y Y - - - - - BLOW - Y - - - Y - - CARVER Y Y - - - Y - - CLAMP Y Y - - - - - - CLIPPER - Y - - - - - - CRADLE Y Y - Y - - - Y CURVE Y Y - - - - - - DECO Y Y - - - - - - DUNE Y Y - - Y Y - Y FERN Y Y - - Y - - Y GEM - - - - - Y - - GRAND WEAVE Y Y - Y Y - - Y GRID Y Y - Y Y Y - Y HAVANA Y - Y Y - - - Y HELIO Y - - Y Y - - Y KAY Y Y Y - - Y - Y LIMA Y Y Y Y Y Y - Y LOOP Y Y - Y Y - - Y MAYA Y Y - Y Y Y - Y RAW Y Y - - - - - - RUGS / BASKET - - - - Y - - - RYDER - Y - - Y - - - SCREENS Y Y - - - - - - SOLANA - Y - - Y - - - SPLIT Y Y - - - Y - - SQUARE - Y - - - - - - STORAGE CHEST Y Y - - Y - - - SWAY Y Y - Y Y - - Y TRIDENT - Y - - - - - - VISTA Y - - Y - - - Y VOYAGER Y Y - - Y - - - WHIRL - Y - - - Y - - WILLIAM - Y - Y - - - Y X-FRAME - Y - - - Y - - HALO PARASOLS WARRANTY 3 YEARS - Structural components, fittings and mechanisms, covering materials and workmanship in normal use, not including superficial or accidental damage, or expected normal wear and tear. 1 YEAR - Powder coat finish, covering adhesion and environmental resistance, not including superficial or accidental damage, or expected normal wear and tear. 190
WARRANTY 2020 WARRANTY TERMS Gloster Furniture warrants to the original purchaser that our outdoor furniture is free from defective materials and workmanship under its intended reasonable use. The warranty starts from the date of sale to the end consumer. The warranty is non-transferable, and is applicable to the original purchaser only. Proof of purchase will be required. Any product believed to be of faulty materials or workmanship should be reported to Gloster Furniture as soon as reasonably possible. Following Gloster Furniture’s assessment, any fault found and covered by this warranty will be rectified by the replacement or repair of the faulty part or product. If deemed necessary to return for repair, Gloster Furniture will arrange for the product to be returned to us via our choice of transit, repaired, and returned free of charge. Circumstances may dictate that local repair is best course of action. No returns are accepted without prior authorisation from Gloster Furniture. The product must not have been misused, or handled carelessly, nor been damaged, neglected, or used in abnormal conditions. The product must not have been modified, altered in any way, or repaired by anyone other than a member of Gloster staff or their appointed representatives. The warranty will only be valid if proper maintenance and cleaning have been carried out in accordance with Gloster’s aftercare instructions. This warranty does not apply to normal wear and tear caused by regular use. Damage such as dents, scratches, marks and tears to fabrics or fibres that have happened during normal use are not covered by this warranty. Small cracks, which may appear in the end grain of teak when exposed to the elements, and any change of appearance due to usual weathering are considered entirely natural for teak outdoor furniture and are not covered by this warranty. Wheels and footcaps are excluded from the general warranty, but are guaranteed for a period of 1 year from the date of delivery. Sling / Strap / Rope warranty covers against tearing, discolouration or fading. Normal sagging is to be expected in use, and is not covered by this warranty. Due to the nature of the planks used to create RAW table tops, any splits, cracks in the end grain, hollow knots, twisting of timber over time or degradation of the sapwood when outdoors are considered entirely natural for thick-plank, teak outdoor furniture and are not covered by this warranty. REPORTING OF COMPLAINTS In order to look in to complaints/warranty issues Gloster requires ALL of the following information provided in one single email: Photographs of the issue - general overview and close ups of specific areas of damage and/or failure. Product code of item affected. Batch number & country of origin - this can be found on a small silver rectangular label which is located out of sight, usually on the underside of the item (on the inside of the zipper on cushions / on the label on covers), containing a 6 digit number and the country of origin. Date of purchase - please send a copy of the invoice as proof of the purchase date. Location of furniture - e.g. coastal / inland / swimming pool. Brief description of the damage and how the damage occurred. Please always use a reference, i.e. customer name in the title of the email, so it is easy to track. Once all of the above information has been received, we will review the case and advise in due course. RETURNS POLICY Written authorisation must be obtained from Gloster prior to returning any physical products. Products returned without prior written authorisation will be refused. Gloster only accepts the return of a product if it is a manufacturer’s defect. Returned products are inspected by our Quality Control Manager and replaced or repaired if the damage is a result of a manufacturer’s defect. If it is determined not to be a manufacturer’s defect, the customer, along with the Quality Control Manager will decide what further action to take. Returned goods will only be accepted if returned in their original packaging. 191
Page 1:
TECH SPEC TEAK, CRAFTS & INNOVATION
Page 4 and 5:
NOVELTIES LOUNGE DINING 006 040 088
Page 6 and 7:
LOUNGE BAY PAGE 070 CRADLE PAGE 081
Page 8 and 9:
NOVELTIES LIMA FERN GRAND WEAVE
Page 11 and 12:
LIMA
Page 13 and 14:
LIMA LOUNGE DESIGNER · HENRIK PEDE
Page 15 and 16:
LIMA FABRICS DESIGNER · HENRIK PED
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LIMA LOUNGE DESIGNER · HENRIK PEDE
Page 20 and 21:
FERN FABRICS DESIGNER · SEBASTIAN
Page 22:
GRAND WEAVE
Page 25 and 26:
GRAND WEAVE LOUNGE DESIGNER · HENR
Page 27 and 28:
GRAND WEAVE FABRICS DESIGNER · HEN
Page 29:
GRAND WEAVE LOUNGE DESIGNER · HENR
Page 33 and 34:
AMBIENT
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AMBIENT MESH LIGHTING DESIGNER · H
Page 39:
DECO FIRE BOWL DESIGNER · HENRIK P
Page 42 and 43:
LOUNGE GRID MAYA LOOP BAY
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GRID
Page 47 and 48:
GRID LOUNGE DESIGNER · HENRIK PEDE
Page 49 and 50:
Page 51 and 52:
Page 53 and 54:
GRID FABRICS DESIGNER · HENRIK PED
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Page 58 and 59:
MAYA LOUNGE DESIGNER · MARK GABBER
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Page 62 and 63:
Page 64 and 65:
Page 66 and 67:
MAYA FABRICS DESIGNER · MARK GABBE
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Page 71 and 72:
BAY
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BAY LOUNGE DESIGNER · HENRIK PEDER
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BAY FABRICS DESIGNER · HENRIK PEDE
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LOOP LOUNGE DESIGNER · HENRIK PEDE
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LOOP FABRICS DESIGNER · HENRIK PED
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CRADLE LOUNGE DESIGNER · HENRIK PE
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CRADLE FABRICS DESIGNER · HENRIK P
Page 88 and 89:
VISTA FABRICS DESIGNER · CARSTEN A
Page 91 and 92:
HELIO LOUNGE DESIGNER · HENRIK PED
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SQUARE TUNDRA RYDER The humble tabl
Page 96 and 97:
CARVER DINING DESIGNER · HENRIK PE
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CARVER DINING DESIGNER · HENRIK PE
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SPLIT DINING DESIGNER · HENRIK PED
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SPLIT DINING DESIGNER · HENRIK PED
Page 106 and 107:
WHIRL BAR DESIGNER · HENRIK PEDERS
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CLIPPER DINING DESIGNER · HENRIK P
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TUNDRA DINING DESIGNER · HENRIK PE
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COLLECTIONS DUNE KAY ATMOSPHERE SWA
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DUNE
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DUNE LOUNGE DESIGNER · SEBASTIAN H
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DUNE DINING DESIGNER · SEBASTIAN H
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KAY LOUNGE DESIGNER · HENRIK PEDER
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KAY FABRICS DESIGNER · HENRIK PEDE
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ATMOSPHERE DINING DESIGNER · CECIL
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SWAY LOUNGE DESIGNER · HENRIK PEDE
Page 137 and 138:
ARCHI LOUNGE / DINING / BAR DESIGNE
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TM DESIGNERS · HENRIK PEDERSEN ·
Page 143: WILLIAM LOUNGE / DINING DESIGNER ·
Page 147 and 148: CURVE DINING / BAR / LOUNGE DESIGNE
Page 149: CURVE BAR / LOUNGE DESIGNER · HENR
Page 152 and 153: 180 LOUNGE DESIGNER · HENRIK PEDER
Page 155 and 156: STANDARDS DESIGNERS · PHILIP BEHRE
Page 157: BLOW BELLS TRIDENT CLAMP DECO What
Page 161: HALO PARASOLS DESIGNER · HENRIK PE
Page 164 and 165: DECO SCREENS DESIGNER · MARK GABBE
Page 167: GEM SIDE TABLES DESIGNER · HENRIK
Page 171: BELLS SIDE TABLES DESIGNER · HENRI
Page 175: CLAMP SIDE TABLES DESIGNER · HENRI
Page 178 and 179: SPECIFICATIONS PRODUCT CARE FABRICS
Page 181: PRODUCT CARE & MAINTENANCE TEAK SEA
Page 184 and 185: GLOSTER FABRICS No matter which typ
Page 186 and 187: GRADE A WATER RESISTANT FABRICS SEA
Page 188 and 189: GRADE C OUTDOOR PERFORMANCE FABRICS
Page 191: OPTIONAL CUSHIONS & SCATTER CUSHION
Page 196: GLOSTER FURNITURE GMBH ZEPPELINSTRA
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