Falcon Update Magazine Vol. 103
The Falcon Update magazine is published by Dassault Aviation and Dassault Falcon Jet Customer Service and is distributed worldwide to Falcon owners, operators, company owned and authorized service centers, repair agents, training partners, vendors and suppliers.
The Falcon Update magazine is published by Dassault Aviation and Dassault Falcon Jet Customer Service and is distributed worldwide to Falcon owners, operators, company owned and authorized service centers, repair agents, training partners, vendors and suppliers.
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8<br />
FEATURES 2019 Customer Service Achievements<br />
2019<br />
CUSTOMER<br />
SERVICE<br />
ACHIEVEMENTS<br />
SERVICE CENTER NETWORK<br />
EXECUJET MRO ACQUISITION<br />
Dassault Aviation acquires ExecuJet’s MRO operations, which<br />
are rebranded as ExecuJet MRO Services.<br />
CUSTOMER EXPERIENCE<br />
DAVOS<br />
Dassault provides Special Event Support<br />
for the World Economic Forum in Davos,<br />
Switzerland.<br />
January 2019<br />
February<br />
NEW CUSTOMER SERVICE LEADER<br />
Jean Kayanakis is appointed Senior<br />
VP of Worldwide <strong>Falcon</strong> Customer<br />
Service & Service Center Network.<br />
FALCON SPARES<br />
NEW WAREHOUSE<br />
A state-of-the-art Spares<br />
Distribution Center<br />
opens at Paris-Charles<br />
de Gaulle Airport.<br />
SERVICE CENTER NETWORK<br />
NETWORK EXPANSION, AGAIN<br />
Dassault Aviation acquires<br />
TAG Aviation Group’s European<br />
maintenance activities.<br />
<strong>Falcon</strong> <strong>Update</strong> #<strong>103</strong> — May 2020
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