Project Summary: Royal Sun Alliance - Astek Services

Offshore: Astek Mauritius
©2005 – ASTEK SERVICES Ltd www.astekservices.co.uk

Astek
n Astek Services & Astek Mauritius are part of Astek Group
n 1988: ASTEK was founded in France
n 100% privately owned
n 1988-2004:
n Strong Internal growth
n Seven company acquisitions
n 2003:
n Simulog UK office set-up to help our global customers
n Set-up of our Offshore Development Center in Mauritius
n 1100 employees
n €62 million Revenues
n 2004:
n Spain office set-up
n 1800 employees
n €90 million revenues
2005:
n 2005
n 3 acquisitions
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Astek: Key figures
90
80
70
60
50
40
30
20
10
0
Revenues in £ million
1998 1999 2000 2001 2002 2003 2004
1800
1600
1400
1200
1000
800
600
400
200
0
Number of employes
1998 1999 2000 2001 2002 2003 2004
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Astek: Key figures
A diversified portfolio of customers….
24%
26%
Per sector…
23%
27%
… and per activity.
Infrastructure
Management
10%
Telco
Defence/Aerospace
Manufacturing/Services
Finance
Application
Support
20%
20%
Information
Systems
Embedded
Systems
50%
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Astek Offshore Strategy
Objectives Solutions
n Cost Reduction
n Shared Resources
n Productivity Gains
n Lower Labour Cost
n Service Quality
n Production Processes
n Reliability
n Commitment
n Resources
n Astek Mauritius OffShore
platform
n Astek UK/FR/SP Local
Platforms
n Network Infrastructure
Maurice - UK
n Know-How
n Customers feedback (HP,
Orange, Cegetel)
n Processes/Teams/Organisatio
n
n Iso 9001 – V2000 Certification
n CMMI Level 2 Evaluation
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Why Mauritius?
n Language
n Mauritius is one of the rare countries to
have English-French bilingual people
n Stability
n Mauritius is very stable socially and
politically
n Local Political support to develop and to facilitate our implantation
n Top Graduates
n All Astek Mauritius consultants come from the best Mauritius ICT university
(Degree equivalent to A Level + 5 years study at university)
n Mauritius education system is based on UK University system
n Infrastructure
n The high quality telecom infrastructure allows our consultants to work directly
on servers located in Europe (underwater cables SAFE/SAT3/WASC/TYCO)
n Offices with European standards
n Plate forme sécurisée de 800 M2
n 2 serveurs W2003 bi-pro + 1 serveur Solaris + RL 100 Mb
n Interconnexion IP VPN 2 Mb
n Time difference
n Mauritius is only two hours ahead of UK, allowing common working hours as if
the consultant were located in UK. It saves our clients the additional costs
generated by working in shifts
n Overnight flights available
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Astek Mauritius
ASTEK Mauritius has two core competencies to offer:
Business Intelligence and Software Development
n Business Intelligence:
n Team: > 35 Consultants
n Skills: OLAP, BO V4 - V6 and BO WEB-i
n Software Development:
n Team: >30 Developers
n Skills: Oracle, Java, SQL, J2EE, ESP, PHP, C++, .NET, ASP
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Project Organisation
Ø Proposed Solution
Client
SLA
Simulog UK Platform: Project Manager / Business Analyst
Astek Mauritius Platform: Production
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Service Management
Service improvement control
Workload Measurement
Service Level measurement
Service Tracking
Metric system
Workload tracking Flow tracking
Workload /
cost improvement control
Service improvement control
Activity measurement
9

Platform
SIMULOG
Astek Mauritius
Front-end Platform
Back-end Platform
Backup &
Adjustment
Team
Backup &
Adjustment
Team
Platform 1
Project Management
Platform 2
Mgmt & relations Mgmt & relations Mgmt & relations
Local Management
Platform N
Platform 1 Platform 2 Platform N
Production Production Production
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Project Infrastructure
Astek
Server
Independent Platform
OR
Dedicated Line
Sites Automatic Synchronisation
CONFIDENTIALITY
SECURITY
Mirrored Platforms
Same Software
Same Tools
Server
Client
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Offshore Case Studies
Case studies included:
• HEWLETT PACKARD
• HP INVENT
• CEGETEL
• ORANGE
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Information Systems
Client
Scope
Offshore
Description
Technical
Environment
HEWLETT PACKARD
International Application Maintenance and Support
All the applications are developed offshore in Mauritius
The GRACES application (breakdown management for PC under guaranty)
allows analysis of the cost of PC guaranty and to calculate the breakdown
rate of each component
- Design & development
- Application maintenance and support
- Application production management (availability 5/7)
- Server access and availability management
- Infrastructure support in production level 1 and 2
- Multi-sites support level 1, 2 and 3 (France & USA)
- Server : HP9000, UNIX, Oracle 7.3 à 11, Pro*C, script
- Client : NT4, Visual Basic 5, Access, PL/SQL, BRIO,BRIO Query, Visual
Interdev, C/S
- HP-UX 10 and 11, Informatica, Business Object
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Offshore: Business Intelligence
Client
Project
OffShore
Description
Project Size
Environment
HP Invent
Business reporting
Development and maintenance of all Reporting work for one of HP’s European
Divisions.
Scope :
-Number of users : 2700
-Number of concurrent connexions (IIS/Webi) : 500
-Number of applications managed : 20
-Number of databases : 1 DataWarehouse (3 To), 20 DataMart
270 Man / Month
-Server : HP-UX 11, W2000/IIS
-Software : Oracle 9, SQL Server 2000, Business Object / Web Intelligence, MS OLAP,
ASP / JSP
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Offshore: Business Intelligence
Client
Project
OffShore
Description
Project Size
Environment
ORANGE
Business Objects Migration
Datacenter Migration from Business Objects V4 to Webi 6.1
-1,5 consultants locally
- 5 Astek Mauritius Consultants
Business Objects V4
Webi 6.1
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Offshore: Open Source
Client
Project
OffShore
Description
Project Size
Environment
CEGETEL
Portal
Development and maintenance of a Web Portal
5 Astek Mauritius Consultants
- Open Source
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How to contact us
n Sales and business development:
E-mail us at sales@astekservices.co.uk
n General information:
E-mail us at info@astekservices.co.uk
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