Portobello House

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Here you’ll find common rooms. Plenty of shared spaces. Places to meet and mingle. So get exploring. COMMON ROOM Get together. Study, Watch a movie. Play games. Unwind. All the spaces are open 24 hours a day. GYM Work up a sweat in our complementary gym. Located on the ground floor. POST Your mailbox is on the ground floor – that’s where your letters will be delivered. PARCELS Parcels will need signing for. Your accommodation team can do that for you, but you’ll need to tell them in advance. They can be collected between the hours of 09.00am till 5.00pm from Monday to Friday. Emails will be sent to inform students on the times. LAUNDRY The laundry room is on the ground floor next to the Gym. BIKES Our bike sheds are next to the main office outside Portobello House. They’re secure and lockable, but it’s your responsibility to ensure they are locked and unfortunately we can’t take any responsibility for any loss. You will need to come to reception and speak to the manager to get a code for the doors. DAMAGES Even if it’s an accident, own up – otherwise, everyone gets charged. See your tenancy agreement for a full list of charges. Your safety and security is our number one priority. We’ve got it covered – but you can help us by following a few safety tips. FIRST AID If you have an accident, please report it to your accommodation team. There’s a first aid box in the office for minor accidents. IN CASE OF FIRE Your room is fitted with a smoke detector. So are kitchens and corridors. Don’t tamper with them. When a fire alarm goes off, never assume it’s just a drill. Make sure you know your nearest exit, and know how to leave the building safely. Your designated assembly point is the large public footpath opposite Portobello House. DOORS AND WINDOWS We ask that you keep doors closed at all times and lock your door and windows when you’re going out. Fire doors are there to protect you and when closed they will stop the spread of fire, so please don’t prop your door open. Windows will only tilt outwards and for your own safety, should not be opened fully. SAFE AND SOUND If you’re worried about the safety of any of the equipment in your room or the communal areas or you see any suspicious behaviour, please inform your accommodation team.
If you’re not feeling yourself, talk to someone. Whoever you are. Whatever it is. However, you feel. We’re here. FEELING ILL? See the doctor. If you’ve registered with the University Health Centre, you’ll usually get a same day appointment. Call them on University of Sheffield Health Centre – 0114 222 2100. Or you can pop into the NHS Walk-in centre,located just a few metres away on the corner of Rockingham Street and Broad Lane. They’re open between 8:00am and 10:00pm,7 days a week. 0114 241 2700.www.onemedicalgroup.co.uk/sheffield-citynhs-walk-in FEELING LOW? Talk to Student Minds (studentminds.org uk). Or grab your accommodation team, they’re here to support you. PROBLEMS WITH A FLATMATE? Noise. Mess. Antisocial behaviour. If it’s bothering you, speak to your accommodation team. OTHER HELPFUL SITES: NHS Choices Samaritans Victim Support nhs.uk Samaritans.org victimsupport.org
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