Resume 2020

I supported the firm in case intake, obtaining signatures and payments, and
legal documentation preparation.
I also employed my stellar phone etiquette and communication skills in taking
incoming calls from prospective clients, rapidly building solid rapport and
facilitating new business.
Kaplan University
Team Leader / Sr. Admissions Advisor
May 2008 - June 2010 (2 years 2 months)
Chicago, IL
During my relatively brief, but undeniable impactful time with Kaplan, I
developed, led, and managed teams of top-performing and dedicated
Admissions Advisors.
I consistently ranked as Top Advisor company-wide.
I increased enrollment by 39% in just the first year.
I enrolled 60+ students weekly.
I tutored and advised 50+ students, including high risk or SAP students.
I trained and guided students in the use of online enrollment services
functions.
I also managed, maintained, and created content for both Twitter and
Facebook accounts to personally recruit leads.
Internet URL: http://www.kaplanuniversity.edu/
Education
USC Rossier School of Education
Master’s Degree, Education/Gifted and Talented · (2017 - 2020)
Abilene Christian University
Master’s Degree, Higher Education/Higher Education
Administration · (2012 - 2015)
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