Solihull Living Sep - Oct 2020

ADVERTISING FEATURE
Mockley Manor gets a £4 million
makeover but is still very much ‘a
home from home’
After a meticulously planned and splendidly executed
renovation the Warwickshire care home really does
have the wow factor.
Five minutes into a conversation with
anybody connected with Mockley
Manor – carers, managers or residents’
relatives - and the word ‘home’ inevitably
crops up. And that’s not just home as in
care home, it’s home in the sense of the
place where we feel most comfortable
and secure, as in ‘a home from home’ or
‘home sweet home’.
Part of that is down to the impressive
surroundings. In terms of layout,
furnishings, colour schemes and signage
every last detail of the renovation has
been designed according to best practice
when it comes to elderly residents and
people living with dementia.
After a £4 million investment by owners
Coate Water Care, the surroundings
are truly state-of-the-art, with high-end
facilities, bespoke individual suites and
the latest technology that care homes can
offer to keep their residents safe and well.
A new reception, coffee shop, cinema
suite, hairdressers and laundry service
boast luxury hotel standard interiors and
furnishings, while new person-centred
software allows carers to input data on
residents in real time, reducing paperwork
and giving carers more time to care.
But home is not just about fixtures
and fittings, it’s about the people that
surround you, and Mockley Manor is
immensely proud of the contribution
made by its carers, whose empathy,
individual attention and sheer
professionalism is what really makes
the residents feel ‘at home’ and also
makes residents’ family and friends both
satisfied and comfortable with the levels
of care.
As one relative of residents puts it: “In
2018 we were looking for a place for
my mother and Warwickshire Social
Services gave us a list of places to look
at. We tried a couple and then came to
Mockley Manor, where my brother and I
immediately said ‘This is the one, it just
feels absolutely right, it’s not a home, it’s
home’. That’s why we chose it and we
would recommend it wholeheartedly. In
fact, my wife had to come into care in
December 2019 and I didn’t hesitate to
contact Mockley Manor and say please,
please can you take her.”
Sue Houldey, Coate Water Care’s longstanding
Operations Manager, puts it
“After a £4 million investment by owners Coate
Water Care, the surroundings are truly stateof-the-art,
with high-end facilities, bespoke
individual suites and the latest technology”
this way: “Coate Water Care is a family
run business and we try to operate
each home – no more so than Mockley
Manor - like a family home. It’s about
being professional but also about making
people feel as comfortable as they can
possibly be within a care environment.”
Testament to Coate Water Care’s high
standards is the fact that they were voted
National Care Association Member of the
Year 2019.
The events of the past few months
have been immensely challenging for
everybody involved with care homes,
including at Mockley Manor. However,
they closed their doors a week before the
official lockdown was announced and the
management team took proactive steps
to make sure the home was set up and
ready for COVID-19 in order to make sure
residents were safe and secure.
Mockley Manor Care and Nursing Home
is set in beautiful, well-maintained
grounds on the outskirts of the pleasant
village of Ullenhall, near Henley in Arden.
The home is situated in the heart of the
Warwickshire countryside only 7 miles
from Redditch town centre and is easily
accessible from Stratford, Solihull and
the M42.
Mockley Manor Care & Nursing Home,
Forde Hall Lane, Ullenhall, B95 5PS
Tel: 01564 742325
rachael@mockleymanorcare.co.uk
30 | www.solihullliving.co.uk