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Chatbots, on the other hand, help customers with basic queries or so. They help
to keep customers engaged.
Both AI and chatbots enhance customer satisfaction. To keep it intact, Magento
provides extensions for AI and chatbots. In the coming years, it would be more of
AI and chatbots.
2. Organic Search
Driving organic traffic to enhance website visibility is another important goal.
Magento, a high performing eCommerce platform, has an inbuilt SEO and smart
search feature. Using these features, you can thrive for better ranking. The
features will also help you with a hike in organic search and conversion.
3. Material Design
Material Design is a design philosophy of Google that enhances the user
experience by using:
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Paddings
Layouts
Animations
Reactive transition
Strong design effects
To provide customers with an intuitive UI/UX, Magento follows the design
philosophy. By using these elements, you can enhance the visual appeal of your
eCommerce store.
4. Micro-Interaction
Micro interaction has followed Magento in 2020. They play a significant role in
engaging customers when on a website or a mobile app. For example, pressing
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