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L O C A T I O N<br />
9 Norfolk Avenue, Surfers Paradies QLD 4217<br />
(Please check previous email for unit number.)<br />
Please don't hesitate to contact us if we can assist any further.<br />
Gold Coast Manager: 0416 311 065<br />
Email: hello@hostrelax.com,au<br />
Phone: 1300 955 787<br />
Website: www.hostrelax.com.au<br />
Self-check-in has been arranged for you. Please read the following instruction.<br />
Gold Coast Manager is onsite to help.<br />
Please avoid talking to Building Manager at the lobby.
TABLE OF CONTENTS<br />
01 CHECK-IN<br />
07 BUILDING FACILITIES<br />
02<br />
CHECK-OUT<br />
08 NEARBY<br />
03 09 CARPARK ACCESS<br />
HOUSE RULE<br />
04 GETTING HERE<br />
10 APPLIANCE MANUAL<br />
09<br />
DISCOUNT FOR NEXT<br />
BOOKING<br />
05<br />
ROOM FACILITIES<br />
06 RUBBISH DISPOSAL
01<br />
C H E C K - I N<br />
Check-in Time: After 3pm<br />
Please pick up the keycard from the mailbox located on Level <strong>B2</strong> in the<br />
<strong>Ruby</strong> building.<br />
You can take the lift on ground floor to Level <strong>B2</strong>. If you arrive after 8pm,<br />
please ask the staff on reception to open the door for you.<br />
Level <strong>B2</strong><br />
Level <strong>B2</strong><br />
Please walk through<br />
the door then turn right<br />
Level <strong>B2</strong><br />
Level <strong>B2</strong>
02<br />
Please find the mailbox with the<br />
number you received and enter<br />
the key code to collect the key<br />
card.<br />
(Mailbox number and key<br />
code can be found in the<br />
previous email we sent.)<br />
C H E C K - O U T<br />
Check-out Time: Before 10am<br />
Please return the keycard to the mailbox where you collect it located on<br />
Level <strong>B2</strong>.<br />
Please refer to the "Checkout Instruction" behind the apartment front door<br />
for more details.<br />
(If you have any question about the check-in and check-out time,<br />
please contact HostRelax team.)
03<br />
C A R P A R K A C C E S S<br />
<strong>Ruby</strong> Building<br />
Entry<br />
<strong>Car</strong> <strong>Park</strong> Entry<br />
You are free to use the car<br />
park during your stay from<br />
your check-in time at 3pm to<br />
your check-out time at 10am.<br />
Please Noted parking is not<br />
guaranteed and available on<br />
a first come first serve basis.<br />
1. Please swipe the keycard<br />
to enter car park..<br />
2. <strong>Park</strong> your car at any vacant<br />
space.<br />
<strong>Car</strong> <strong>Park</strong> Entry<br />
Swipe the key card<br />
here to access
04<br />
G E T T I N G H E R E<br />
Gold Coast Airport Shuttle<br />
SkyBus provides Gold Coast Airport<br />
transfers between Gold Coast Airport<br />
and hundreds of hotels and apartments .<br />
Please check the website bellowed for<br />
more details.<br />
https://www.skybus.com.au/gold-coast-airport-shuttle/<br />
Transit<br />
<strong>Ruby</strong> Building<br />
Entry<br />
Driving<br />
Driving<br />
22.6km | 40mins
05<br />
R O O M F A C I L I T I E S<br />
W i - F i<br />
We provide free in-room Wi-Fi with unlimited data.<br />
To log on, please search "rubyguest" and no password will be needed.<br />
All-around<br />
Hosting<br />
Service<br />
We provide extra room<br />
service for $40.<br />
Please contact our Gold<br />
Coast Manager to place<br />
order.
06<br />
R U B B I S H D I S P O S A L<br />
Please dispose general waste to the "Refuse Chute" located in public area<br />
on each level.<br />
You will find a rubbish disposal chute behind the door.<br />
Please follow the instruction to dispose your rubbish.<br />
Rubbish disposal chute<br />
is behind this door<br />
Rubbish disposal chute
07<br />
B U I L D I N G F A C I L I T I E S<br />
The supreme facilities in the <strong>Ruby</strong> Building offer a perfect retreat after a<br />
long-day exploring of local areas.<br />
You will have full access to all the following facilities.<br />
Outdoor Pool on Ground Floor<br />
Children Splash on Ground Floor<br />
Gym, Sauna and Steam Room on 2nd<br />
Floor<br />
BBQ Facility on 3rd Floor
08<br />
N E A R B Y<br />
Surfers Paradise<br />
North Trams Station<br />
Surfers Paradise<br />
North Bus Station<br />
Surfers Paradise North Bus Station - 2 min Walk<br />
<strong>Ruby</strong> Building<br />
Entry<br />
Surfers Paradise North Trams Station - 3 min Walk<br />
Coles Surfers Paradise - 9min Walk<br />
Chevron Renaissance Shopping Centre, 3240 Surfers<br />
Paradise Blvd, Surfers Paradise QLD 4217<br />
Fixx Cafe and Lounge - 7min Walk<br />
7 Staghorn Ave, Surfers Paradise QLD 4217<br />
Surfers Paradise 24hr Chempro Chemist - 8min Walk<br />
36/3221 Surfers Paradise Blvd, Surfers Paradise QLD 4217<br />
Paradise City Medical Centre - 7min Drive<br />
2/3046 Surfers Paradise Blvd, Surfers Paradise QLD 4217<br />
Gold Coast University Hospital - 16min Drive<br />
1 Hospital Blvd, Southport QLD 4215
09<br />
H O U S E R U L E<br />
Strictly no smoking - any evidence of smoking will result in a $150 fine.<br />
No parties or events - any evidence of parties or events will result in a<br />
$150 fine.<br />
Key loss will result in a charge of $300;<br />
If you lock yourself out and ask the host for assistance, $30 will be<br />
charged before 11pm and $100 will be charged after 11pm.<br />
U N L O C K Y O U R<br />
E X C L U S I V E<br />
D I S C O U N T<br />
Book directly from our website:<br />
www.hostrelax.com.au<br />
We value your feedback<br />
Help us improve our services by sharing your thoughts and experience online.<br />
Hope you enjoy your stay here!<br />
HostRelax Team
10<br />
A P P L I A N C E M A N U A L<br />
W a s h i n g M a c h i n e
11
D r y e r<br />
12
13<br />
O v e n
D i s h w a s h e r<br />
14
15
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